{"id":"https://openalex.org/W4388960723","doi":"https://doi.org/10.1016/j.jretconser.2023.103627","title":"Influence of perceived value on omnichannel usage: Mediating and moderating roles of the omnichannel shopping habit","display_name":"Influence of perceived value on omnichannel usage: Mediating and moderating roles of the omnichannel shopping habit","publication_year":2023,"publication_date":"2023-11-23","ids":{"openalex":"https://openalex.org/W4388960723","doi":"https://doi.org/10.1016/j.jretconser.2023.103627"},"language":"en","primary_location":{"id":"doi:10.1016/j.jretconser.2023.103627","doi":"https://doi.org/10.1016/j.jretconser.2023.103627","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.jretconser.2023.103627","pdf_url":null,"source":{"id":"https://openalex.org/S25235501","display_name":"Journal of Retailing and Consumer Services","issn_l":"0969-6989","issn":["0969-6989","1873-1384"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Retailing and Consumer Services","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.1016/j.jretconser.2023.103627","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5010505403","display_name":"Neeru Sharma","orcid":"https://orcid.org/0000-0001-5126-4012","observed_orcids":["https://orcid.org/0000-0001-5126-4012"]},"institutions":[{"id":"https://openalex.org/I63525965","display_name":"Western Sydney University","ror":"https://ror.org/03t52dk35","country_code":"AU","type":"education","lineage":["https://openalex.org/I63525965"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Neeru Sharma","raw_affiliation_strings":["School of Business, Western Sydney University, Sydney, Australia"],"raw_orcid":"https://orcid.org/0000-0001-5126-4012","affiliations":[{"raw_affiliation_string":"School of Business, Western Sydney University, Sydney, Australia","institution_ids":["https://openalex.org/I63525965"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5020666100","display_name":"Johra Kayeser Fatima","orcid":"https://orcid.org/0000-0001-6231-3270","observed_orcids":["https://orcid.org/0000-0001-6231-3270"]},"institutions":[{"id":"https://openalex.org/I188329596","display_name":"University of Canberra","ror":"https://ror.org/04s1nv328","country_code":"AU","type":"education","lineage":["https://openalex.org/I188329596"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Johra Kayeser Fatima","raw_affiliation_strings":["Canberra Business School, University of Canberra, Bruce, ACT, 2617, Australia"],"raw_orcid":"https://orcid.org/0000-0001-6231-3270","affiliations":[{"raw_affiliation_string":"Canberra Business School, University of Canberra, Bruce, ACT, 2617, Australia","institution_ids":["https://openalex.org/I188329596"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5010505403"],"corresponding_institution_ids":["https://openalex.org/I63525965"],"apc_list":{"value":3420,"currency":"USD","value_usd":3420},"apc_paid":{"value":3420,"currency":"USD","value_usd":3420},"fwci":15.6017,"has_fulltext":false,"cited_by_count":59,"citation_normalized_percentile":{"value":0.988785,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"77","issue":null,"first_page":"103627","last_page":"103627"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9922000169754028,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9922000169754028,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.00279999990016222,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.0010000000474974513,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/omnichannel-retail","display_name":"omnichannel retail","score":0.8080000281333923},{"id":"https://openalex.org/keywords/perceived-value","display_name":"perceived value","score":0.8090000152587891},{"id":"https://openalex.org/keywords/customer-value-theory","display_name":"customer value theory","score":0.7799999713897705},{"id":"https://openalex.org/keywords/security-and-privacy","display_name":"privacy and security","score":0.7139999866485596},{"id":"https://openalex.org/keywords/personalization","display_name":"personalization","score":0.996999979019165},{"id":"https://openalex.org/keywords/social-communication","display_name":"social communication","score":0.7680000066757202}],"concepts":[{"id":"https://openalex.org/C2780928776","wikidata":"https://www.wikidata.org/wiki/Q16999365","display_name":"Omnichannel","level":2,"score":0.9909430742263794},{"id":"https://openalex.org/C44670240","wikidata":"https://www.wikidata.org/wiki/Q1299714","display_name":"Habit","level":2,"score":0.6712670922279358},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.579194962978363},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.44631534814834595},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3516823649406433},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.31440651416778564},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.11299794912338257},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.078091561794281},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.055669158697128296}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1016/j.jretconser.2023.103627","doi":"https://doi.org/10.1016/j.jretconser.2023.103627","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.jretconser.2023.103627","pdf_url":null,"source":{"id":"https://openalex.org/S25235501","display_name":"Journal of Retailing and Consumer Services","issn_l":"0969-6989","issn":["0969-6989","1873-1384"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Retailing and Consumer Services","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:eee:joreco:v:77:y:2024:i:c:s0969698923003788","doi":null,"is_oa":false,"landing_page_url":"http://www.sciencedirect.com/science/article/pii/S0969698923003788","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"doi:10.1016/j.jretconser.2023.103627","doi":"https://doi.org/10.1016/j.jretconser.2023.103627","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.jretconser.2023.103627","pdf_url":null,"source":{"id":"https://openalex.org/S25235501","display_name":"Journal of Retailing and Consumer Services","issn_l":"0969-6989","issn":["0969-6989","1873-1384"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Retailing and Consumer Services","raw_type":"journal-article"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":86,"referenced_works":["https://openalex.org/W1204404493","https://openalex.org/W1520714623","https://openalex.org/W1971440513","https://openalex.org/W1995031937","https://openalex.org/W2014496048","https://openalex.org/W2024924955","https://openalex.org/W2036736987","https://openalex.org/W2036807896","https://openalex.org/W2036881589","https://openalex.org/W2046752514","https://openalex.org/W2051576146","https://openalex.org/W2051761983","https://openalex.org/W2058599614","https://openalex.org/W2079871039","https://openalex.org/W2086642814","https://openalex.org/W2092028188","https://openalex.org/W2104212223","https://openalex.org/W2131568786","https://openalex.org/W2149887444","https://openalex.org/W2160123621","https://openalex.org/W2223470559","https://openalex.org/W2339769240","https://openalex.org/W2748363355","https://openalex.org/W2792088881","https://openalex.org/W2795165208","https://openalex.org/W2923995736","https://openalex.org/W2926164414","https://openalex.org/W2950172226","https://openalex.org/W2951543335","https://openalex.org/W2956481399","https://openalex.org/W2971501671","https://openalex.org/W2974523463","https://openalex.org/W2982387810","https://openalex.org/W2982738589","https://openalex.org/W2998758775","https://openalex.org/W3044386538","https://openalex.org/W3046375498","https://openalex.org/W3049134727","https://openalex.org/W3080475966","https://openalex.org/W3082653683","https://openalex.org/W3089165149","https://openalex.org/W3095557019","https://openalex.org/W3110014571","https://openalex.org/W3159065636","https://openalex.org/W3164666694","https://openalex.org/W3189223373","https://openalex.org/W3192141557","https://openalex.org/W3206747120","https://openalex.org/W3211370075","https://openalex.org/W3213098950","https://openalex.org/W3214641806","https://openalex.org/W4200269168","https://openalex.org/W4200487567","https://openalex.org/W4200583518","https://openalex.org/W4206661490","https://openalex.org/W4207043512","https://openalex.org/W4213314526","https://openalex.org/W4221127686","https://openalex.org/W4226208323","https://openalex.org/W4229062053","https://openalex.org/W4235678817","https://openalex.org/W4237279138","https://openalex.org/W4281675198","https://openalex.org/W4285792330","https://openalex.org/W4288825815","https://openalex.org/W4290442689","https://openalex.org/W4292745376","https://openalex.org/W4295313118","https://openalex.org/W4304997602","https://openalex.org/W4307944173","https://openalex.org/W4308100837","https://openalex.org/W4310381309","https://openalex.org/W4312052427","https://openalex.org/W4313245585","https://openalex.org/W4313418975","https://openalex.org/W4313503778","https://openalex.org/W4316496641","https://openalex.org/W4318823375","https://openalex.org/W4319599499","https://openalex.org/W4322504031","https://openalex.org/W4361271199","https://openalex.org/W4367183765","https://openalex.org/W4376104362","https://openalex.org/W4377821027","https://openalex.org/W4379514255","https://openalex.org/W4382197176"],"related_works":["https://openalex.org/W4400136269","https://openalex.org/W4386299462","https://openalex.org/W4407750467","https://openalex.org/W6987823760","https://openalex.org/W7152101252","https://openalex.org/W3209144640","https://openalex.org/W4382794304","https://openalex.org/W4295313118","https://openalex.org/W7171285971","https://openalex.org/W4414138305"],"abstract_inverted_index":{"Today,":[0],"most":[1],"retail":[2],"profits":[3],"are":[4],"driven":[5],"by":[6,127],"customers'":[7],"habitual":[8,149,170],"buying":[9,171],"behaviour.":[10],"However,":[11],"there":[12],"is":[13],"a":[14,180],"lack":[15],"of":[16,41,107,135,169],"comprehensive":[17],"theoretical":[18],"understanding":[19],"regarding":[20],"how":[21],"omnichannel":[22,50,60,81,136,142,199],"habit":[23,43,83],"affects":[24],"customers\u2019":[25],"perceived":[26,96,139],"value":[27,34,97,125,140,173,186],"and":[28,47,90,98,112,117,141,156,161,175],"usage.":[29,99,143,200],"This":[30,120,194],"study":[31,102,152],"uses":[32],"customer":[33,124],"theory":[35,126],"to":[36,147,188],"investigate":[37],"the":[38,67,93,101,104,129,151,166],"various":[39,133],"roles":[40,86],"shopping":[42,82,137],"(as":[44],"antecedent,":[45,88],"mediator":[46],"moderator)":[48],"in":[49,62,92],"retail.":[51],"To":[52],"achieve":[53],"this":[54],"goal,":[55],"survey":[56],"data":[57],"from":[58],"512":[59],"shoppers":[61],"Australia":[63],"was":[64],"analysed":[65],"using":[66],"partial":[68],"least":[69],"squares":[70],"method":[71],"with":[72],"SmartPLS":[73],"software":[74],"version":[75],"3.":[76],"The":[77],"findings":[78],"confirm":[79],"that":[80],"plays":[84],"significant":[85],"as":[87,110],"mediator,":[89],"moderator":[91],"relationship":[94],"between":[95,132],"Additionally,":[100],"reveals":[103],"positive":[105],"impact":[106],"factors":[108],"such":[109],"security":[111,155],"privacy,":[113,157],"seamless":[114],"experience,":[115],"personalisation,":[116],"social":[118,159],"communications.":[119],"research":[121],"expands":[122],"upon":[123],"examining":[128],"complex":[130],"relationships":[131],"aspects":[134],"habit,":[138],"For":[144],"marketers":[145,177],"looking":[146],"strengthen":[148],"buying,":[150],"suggests":[153],"prioritising":[154],"promoting":[158],"communications,":[160],"offering":[162],"personalised":[163],"services.":[164],"Recognising":[165],"integral":[167],"influence":[168],"on":[172],"perception":[174],"usage,":[176],"should":[178],"adopt":[179],"cohesive":[181],"strategy":[182],"for":[183],"communicating":[184],"their":[185],"propositions":[187],"target":[189],"customers":[190],"across":[191],"multiple":[192],"channels.":[193],"approach":[195],"can":[196],"ultimately":[197],"boost":[198]},"counts_by_year":[{"year":2026,"cited_by_count":15},{"year":2025,"cited_by_count":25},{"year":2024,"cited_by_count":19}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2023-11-24T00:00:00"}
