{"id":"https://openalex.org/W4388713499","doi":"https://doi.org/10.1016/j.heliyon.2023.e22293","title":"A systematic review on the roles of knowledge management in public sectors: Synthesis and way forwards","display_name":"A systematic review on the roles of knowledge management in public sectors: Synthesis and way forwards","publication_year":2023,"publication_date":"2023-11-01","ids":{"openalex":"https://openalex.org/W4388713499","doi":"https://doi.org/10.1016/j.heliyon.2023.e22293","pmid":"https://pubmed.ncbi.nlm.nih.gov/38058611","pmcid":"https://www.ncbi.nlm.nih.gov/pmc/articles/10696008"},"language":"en","primary_location":{"id":"doi:10.1016/j.heliyon.2023.e22293","doi":"https://doi.org/10.1016/j.heliyon.2023.e22293","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.heliyon.2023.e22293","pdf_url":null,"source":{"id":"https://openalex.org/S2898612692","display_name":"Heliyon","issn_l":"2405-8440","issn":["2405-8440"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","doaj","dongbi-c","ki-jl-1","norway-1","poland-40","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Heliyon","raw_type":"journal-article"},"volume":null,"type":"review","indexed_in":["crossref","doaj","pubmed"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1016/j.heliyon.2023.e22293","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5053006682","display_name":"Erstu Tarko Kassa","orcid":"https://orcid.org/0000-0002-8199-4910","observed_orcids":["https://orcid.org/0000-0002-8199-4910"]},"institutions":[{"id":"https://openalex.org/I146563203","display_name":"University of International Business and Economics","ror":"https://ror.org/05khqpb71","country_code":"CN","type":"education","lineage":["https://openalex.org/I146563203"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Erstu Tarko Kassa","raw_affiliation_strings":["PHD student at university of international Business and economics (UIBE), Beijing, China"],"raw_orcid":"https://orcid.org/0000-0002-8199-4910","affiliations":[{"raw_affiliation_string":"PHD student at university of international Business and economics (UIBE), Beijing, China","institution_ids":["https://openalex.org/I146563203"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5087324251","display_name":"Ning Jing","orcid":"https://orcid.org/0000-0002-4144-4658","observed_orcids":["https://orcid.org/0000-0002-4144-4658"]},"institutions":[{"id":"https://openalex.org/I146563203","display_name":"University of International Business and Economics","ror":"https://ror.org/05khqpb71","country_code":"CN","type":"education","lineage":["https://openalex.org/I146563203"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jing Ning","raw_affiliation_strings":["University of international Business and economics (UIBE), Beijing, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of international Business and economics (UIBE), Beijing, China","institution_ids":["https://openalex.org/I146563203"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5053006682"],"corresponding_institution_ids":["https://openalex.org/I146563203"],"apc_list":{"value":2100,"currency":"USD","value_usd":2100},"apc_paid":{"value":2100,"currency":"USD","value_usd":2100},"fwci":2.367,"has_fulltext":true,"cited_by_count":24,"citation_normalized_percentile":{"value":0.86585366,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":"9","issue":"11","first_page":"e22293","last_page":"e22293"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.3529999852180481,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.3529999852180481,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.22020000219345093,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13273","display_name":"Knowledge Management in Higher Education","score":0.13349999487400055,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"knowledge management","score":0.9990000128746033},{"id":"https://openalex.org/keywords/public-sector","display_name":"public sector","score":0.9900000095367432},{"id":"https://openalex.org/keywords/organizational-improvement","display_name":"organizational improvement","score":0.9290000200271606},{"id":"https://openalex.org/keywords/citizen-satisfaction","display_name":"citizen satisfaction","score":0.9750000238418579},{"id":"https://openalex.org/keywords/research-topics","display_name":"research topics","score":0.4860000014305115}],"concepts":[{"id":"https://openalex.org/C55587333","wikidata":"https://www.wikidata.org/wiki/Q1133029","display_name":"Engineering ethics","level":1,"score":0.4844944179058075},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.4101925194263458},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3607029914855957},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.3573852777481079},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3410222828388214},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3284751772880554},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2266356647014618},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.2062649130821228}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1016/j.heliyon.2023.e22293","doi":"https://doi.org/10.1016/j.heliyon.2023.e22293","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.heliyon.2023.e22293","pdf_url":null,"source":{"id":"https://openalex.org/S2898612692","display_name":"Heliyon","issn_l":"2405-8440","issn":["2405-8440"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","doaj","dongbi-c","ki-jl-1","norway-1","poland-40","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Heliyon","raw_type":"journal-article"},{"id":"pmh:oai:pubmedcentral.nih.gov:10696008","doi":null,"is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/10696008","pdf_url":"https://pmc.ncbi.nlm.nih.gov/articles/PMC10696008/pdf/main.pdf","source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Heliyon","raw_type":"Text"},{"id":"pmid:38058611","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/38058611","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Heliyon","raw_type":"Journal Article"},{"id":"pmh:oai:doaj.org/article:bca324b973814273885aec92be5e1c72","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/bca324b973814273885aec92be5e1c72","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Heliyon, Vol 9, Iss 11, Pp e22293- (2023)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1016/j.heliyon.2023.e22293","doi":"https://doi.org/10.1016/j.heliyon.2023.e22293","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.heliyon.2023.e22293","pdf_url":null,"source":{"id":"https://openalex.org/S2898612692","display_name":"Heliyon","issn_l":"2405-8440","issn":["2405-8440"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","doaj","dongbi-c","ki-jl-1","norway-1","poland-40","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Heliyon","raw_type":"journal-article"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[],"study_designs":[{"display_name":"Systematic Review","id":"https://openalex.org/study-designs/systematic-review"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":73,"referenced_works":["https://openalex.org/W647988936","https://openalex.org/W943119952","https://openalex.org/W1829316475","https://openalex.org/W1968318476","https://openalex.org/W1972911498","https://openalex.org/W1973670019","https://openalex.org/W1993027321","https://openalex.org/W2019814543","https://openalex.org/W2033693816","https://openalex.org/W2054262731","https://openalex.org/W2057162250","https://openalex.org/W2076350948","https://openalex.org/W2085330318","https://openalex.org/W2088830365","https://openalex.org/W2091396433","https://openalex.org/W2119634768","https://openalex.org/W2128400237","https://openalex.org/W2149604183","https://openalex.org/W2151478808","https://openalex.org/W2158762044","https://openalex.org/W2507457440","https://openalex.org/W2512128950","https://openalex.org/W2523705251","https://openalex.org/W2554342282","https://openalex.org/W2581411440","https://openalex.org/W2582428661","https://openalex.org/W2785881619","https://openalex.org/W2898041620","https://openalex.org/W2899717446","https://openalex.org/W2900834397","https://openalex.org/W2911123048","https://openalex.org/W2911242141","https://openalex.org/W3021846052","https://openalex.org/W3033360292","https://openalex.org/W3033468492","https://openalex.org/W3038826114","https://openalex.org/W3042744382","https://openalex.org/W3043029622","https://openalex.org/W3085563007","https://openalex.org/W3085935533","https://openalex.org/W3097598947","https://openalex.org/W3097632497","https://openalex.org/W3123944292","https://openalex.org/W3125964021","https://openalex.org/W3130008843","https://openalex.org/W3166928532","https://openalex.org/W3180565448","https://openalex.org/W3192149441","https://openalex.org/W3204992789","https://openalex.org/W4221049125","https://openalex.org/W4280653859","https://openalex.org/W4290728952","https://openalex.org/W4296050603","https://openalex.org/W4296402930","https://openalex.org/W4296745815","https://openalex.org/W4300166535","https://openalex.org/W4304694200","https://openalex.org/W4307038918","https://openalex.org/W4312078594","https://openalex.org/W4313204099","https://openalex.org/W4313447905","https://openalex.org/W4313594144","https://openalex.org/W4313856379","https://openalex.org/W4321132643","https://openalex.org/W4323661475","https://openalex.org/W4361247887","https://openalex.org/W4362645140","https://openalex.org/W4362722834","https://openalex.org/W4367557977","https://openalex.org/W4377234234","https://openalex.org/W4381619470","https://openalex.org/W6853874011","https://openalex.org/W7010837966"],"related_works":["https://openalex.org/W7217790177","https://openalex.org/W7171071371","https://openalex.org/W1829316475","https://openalex.org/W2899717446","https://openalex.org/W3111222842","https://openalex.org/W7202356562","https://openalex.org/W3203668956","https://openalex.org/W6982576461","https://openalex.org/W3047533287","https://openalex.org/W7172335981"],"abstract_inverted_index":{"The":[0,20,58,75],"main":[1,131],"objective":[2],"of":[3,13,27,41,52],"this":[4,103,136],"study":[5,21,59,95],"is":[6],"to":[7,37,92],"examine":[8],"and":[9,34,85,123],"synthesise":[10],"the":[11,17,23,39,45,68,79,86,99,130],"role":[12,40],"knowledge":[14,42],"management":[15,43,115,128],"in":[16,44,78,98,108,135],"public":[18,46,100],"sector.":[19,101],"applied":[22,66],"systematic":[24,137],"review":[25],"technique":[26],"Preferred":[28],"Reporting":[29],"Items":[30],"for":[31,116,120,125],"Systematic":[32],"Review":[33],"Meta-Analysis":[35],"(PRISMA)":[36],"evaluate":[38],"sector":[47],"using":[48,70],"33":[49],"selected":[50],"web":[51],"science":[53],"core":[54],"collection":[55],"journal":[56],"articles.":[57],"acknowledged":[60],"that":[61],"different":[62,71,89],"theories":[63],"have":[64,111],"been":[65,112],"by":[67],"scholars":[69],"research":[72,90,106,110,132],"methodologie":[73],"s.":[74],"articles":[76],"published":[77],"stated":[80],"year":[81],"show":[82],"progressive":[83],"increment,":[84],"authors":[87],"used":[88],"methods":[91],"undertake":[93],"a":[94],"on":[96],"KM":[97,109,119,124],"In":[102],"review,":[104],"three":[105],"themes":[107,133],"identified.":[113],"Knowledge":[114],"organisational":[117],"improvement,":[118],"citizens'":[121],"satisfaction,":[122],"collaborative":[126],"innovation":[127],"are":[129],"identified":[134],"review.":[138]},"counts_by_year":[{"year":2026,"cited_by_count":12},{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":5}],"updated_date":"2026-10-29T09:56:32.521200","created_date":"2023-11-16T00:00:00"}