{"id":"https://openalex.org/W4387916872","doi":"https://doi.org/10.1504/ijams.2023.134426","title":"Investigating the determinants of mobile shopping applications continuance usage intention in the post-COVID-19 pandemic","display_name":"Investigating the determinants of mobile shopping applications continuance usage intention in the post-COVID-19 pandemic","publication_year":2023,"publication_date":"2023-01-01","ids":{"openalex":"https://openalex.org/W4387916872","doi":"https://doi.org/10.1504/ijams.2023.134426"},"language":"en","primary_location":{"id":"doi:10.1504/ijams.2023.134426","doi":"https://doi.org/10.1504/ijams.2023.134426","is_oa":false,"landing_page_url":"https://doi.org/10.1504/ijams.2023.134426","pdf_url":null,"source":{"id":"https://openalex.org/S199699369","display_name":"International Journal of Applied Management Science","issn_l":"1755-8913","issn":["1755-8913","1755-8921"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-20","russia-white-list-3"],"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Applied Management Science","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5085707455","display_name":"Razib Chandra Chanda","orcid":"https://orcid.org/0000-0001-5467-5554","observed_orcids":["https://orcid.org/0000-0001-5467-5554"]},"institutions":[{"id":"https://openalex.org/I139322472","display_name":"Universiti Sains Malaysia","ror":"https://ror.org/02rgb2k63","country_code":"MY","type":"education","lineage":["https://openalex.org/I139322472"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Razib Chandra Chanda","raw_affiliation_strings":["Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia","institution_ids":["https://openalex.org/I139322472"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024829774","display_name":"Ali Vafaei Zadeh","orcid":"https://orcid.org/0000-0003-1451-8866","observed_orcids":["https://orcid.org/0000-0003-1451-8866"]},"institutions":[{"id":"https://openalex.org/I139322472","display_name":"Universiti Sains Malaysia","ror":"https://ror.org/02rgb2k63","country_code":"MY","type":"education","lineage":["https://openalex.org/I139322472"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Ali Vafaei Zadeh","raw_affiliation_strings":["Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia","institution_ids":["https://openalex.org/I139322472"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5093065058","display_name":"N.A. Syafrizal","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I55892964","display_name":"Andalas University","ror":"https://ror.org/04ded0672","country_code":"ID","type":"education","lineage":["https://openalex.org/I55892964"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"N.A. Syafrizal","raw_affiliation_strings":["Management Department, Faculty of Economics and Business, Universitas Andalas, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Management Department, Faculty of Economics and Business, Universitas Andalas, Indonesia","institution_ids":["https://openalex.org/I55892964"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090271455","display_name":"Haniruzila Md Hanifah","orcid":"https://orcid.org/0000-0002-6185-0071","observed_orcids":["https://orcid.org/0000-0002-6185-0071"]},"institutions":[{"id":"https://openalex.org/I139322472","display_name":"Universiti Sains Malaysia","ror":"https://ror.org/02rgb2k63","country_code":"MY","type":"education","lineage":["https://openalex.org/I139322472"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Haniruzila Hanifah","raw_affiliation_strings":["Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia","institution_ids":["https://openalex.org/I139322472"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101347203","display_name":"Karpal Dara Singh","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I139322472","display_name":"Universiti Sains Malaysia","ror":"https://ror.org/02rgb2k63","country_code":"MY","type":"education","lineage":["https://openalex.org/I139322472"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Karpal  Dara Singh","raw_affiliation_strings":["Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia","institution_ids":["https://openalex.org/I139322472"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.1253,"has_fulltext":false,"cited_by_count":20,"citation_normalized_percentile":{"value":0.95535832,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":99},"biblio":{"volume":"15","issue":"4","first_page":"326","last_page":"351"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mobile-shopping-apps","display_name":"mobile shopping apps","score":0.9259999990463257},{"id":"https://openalex.org/keywords/continuance-intention","display_name":"continuance intention","score":0.9829999804496765},{"id":"https://openalex.org/keywords/post-pandemic-period","display_name":"post-pandemic","score":0.8199999928474426},{"id":"https://openalex.org/keywords/expectation-confirmation-theory","display_name":"expectation confirmation theory","score":0.9710000157356262},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.8230000138282776},{"id":"https://openalex.org/keywords/perceived-usefulness","display_name":"perceived usefulness","score":0.9990000128746033},{"id":"https://openalex.org/keywords/perceived-privacy-risk","display_name":"perceived privacy risk","score":0.953000009059906},{"id":"https://openalex.org/keywords/moderating-effect","display_name":"moderating effect","score":0.7139999866485596},{"id":"https://openalex.org/keywords/e-commerce","display_name":"e-commerce","score":0.8410000205039978}],"concepts":[{"id":"https://openalex.org/C2780081655","wikidata":"https://www.wikidata.org/wiki/Q763365","display_name":"Continuance","level":2,"score":0.9614057540893555},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.5542030334472656},{"id":"https://openalex.org/C2780407378","wikidata":"https://www.wikidata.org/wiki/Q667022","display_name":"Overtime","level":2,"score":0.5511127710342407},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.4977321922779083},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.45816782116889954},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4539877474308014},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4481038451194763},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.34309881925582886},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.27021217346191406},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.15102630853652954},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.11939007043838501},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1504/ijams.2023.134426","doi":"https://doi.org/10.1504/ijams.2023.134426","is_oa":false,"landing_page_url":"https://doi.org/10.1504/ijams.2023.134426","pdf_url":null,"source":{"id":"https://openalex.org/S199699369","display_name":"International Journal of Applied Management Science","issn_l":"1755-8913","issn":["1755-8913","1755-8921"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-20","russia-white-list-3"],"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Applied Management Science","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:ids:injams:v:15:y:2023:i:4:p:326-351","doi":null,"is_oa":false,"landing_page_url":"http://www.inderscience.com/link.php?id=134426","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.46810001134872437,"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3"}],"sustainable_development_goals_aurora":[{"score":0.699999988079071,"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W3217134906","https://openalex.org/W4386446458","https://openalex.org/W4297878364","https://openalex.org/W4392891100","https://openalex.org/W4213061753","https://openalex.org/W4206699066","https://openalex.org/W2590318521","https://openalex.org/W7087534144","https://openalex.org/W4232381822","https://openalex.org/W4311705566"],"abstract_inverted_index":{"As":[0],"COVID-19":[1],"evolves":[2],"and":[3,14,17,77,113,124],"weaken":[4],"overtime,":[5],"countries":[6],"have":[7],"begun":[8],"to":[9,19,21,27,33,80,89,94,119,132],"relax":[10],"lockdowns,":[11],"mobility":[12],"restrictions,":[13],"allow":[15],"businesses":[16],"societies":[18],"return":[20],"normal.":[22],"Therefore,":[23],"this":[24,61],"study":[25,47,62,100,117],"aims":[26],"investigate":[28],"determinants":[29],"of":[30,60],"continuance":[31,78,92,114,121],"intention":[32,79,93,122],"use":[34,81,95],"mobile":[35,82,96,135],"applications":[36,136],"in":[37,137],"the":[38,43,46,99,109,120,138],"post-pandemic":[39,139],"era.":[40,140],"Based":[41],"on":[42,74],"expectation-confirmation":[44,65],"theory,":[45],"obtained":[48],"data":[49],"from":[50],"375":[51],"respondents":[52],"through":[53],"a":[54,71],"quantitative":[55],"research":[56],"strategy.":[57],"The":[58,116],"findings":[59],"show":[63],"that":[64,103,128],"influences":[66],"satisfaction.":[67],"Perceived":[68],"usefulness":[69],"had":[70],"positive":[72],"influence":[73,91,130],"both":[75],"satisfaction":[76,85,112],"applications.":[83,97],"Customer":[84],"was":[86],"also":[87,101],"found":[88,102],"positively":[90],"Notably,":[98],"perceived":[104],"privacy":[105],"risk":[106],"negatively":[107],"moderates":[108],"relationship":[110],"between":[111],"intention.":[115],"contributes":[118],"literature":[123],"highlights":[125],"important":[126],"factors":[127],"can":[129],"customers":[131],"continue":[133],"using":[134]},"counts_by_year":[{"year":2026,"cited_by_count":5},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":10}],"updated_date":"2026-10-01T08:54:57.152042","created_date":"2023-10-25T00:00:00"}