{"id":"https://openalex.org/W4387779690","doi":"https://doi.org/10.24158/pep.2023.10.10","title":"Citizens\u2019 Appeals on the Feedback Platform: From Experimental Implementation to Legal Regulation","display_name":"Citizens\u2019 Appeals on the Feedback Platform: From Experimental Implementation to Legal Regulation","publication_year":2023,"publication_date":"2023-10-18","ids":{"openalex":"https://openalex.org/W4387779690","doi":"https://doi.org/10.24158/pep.2023.10.10"},"language":"en","primary_location":{"id":"doi:10.24158/pep.2023.10.10","doi":"https://doi.org/10.24158/pep.2023.10.10","is_oa":true,"landing_page_url":"http://dx.doi.org/10.24158/pep.2023.10.10","pdf_url":null,"source":{"id":"https://openalex.org/S4210193441","display_name":"\u041e\u0431\u0449\u0435\u0441\u0442\u0432\u043e \u043f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u044d\u043a\u043e\u043d\u043e\u043c\u0438\u043a\u0430 \u043f\u0440\u0430\u0432\u043e","issn_l":"2071-9701","issn":["2071-9701","2223-6392"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"\u041e\u0431\u0449\u0435\u0441\u0442\u0432\u043e: \u043f\u043e\u043b\u0438\u0442\u0438\u043a\u0430, \u044d\u043a\u043e\u043d\u043e\u043c\u0438\u043a\u0430, \u043f\u0440\u0430\u0432\u043e","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"http://dx.doi.org/10.24158/pep.2023.10.10","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5115416844","display_name":"\u0410.\u041d. \u0421\u043a\u043e\u043a\u043e\u0432\u0430","orcid":"https://orcid.org/0000-0003-4447-8586","observed_orcids":["https://orcid.org/0000-0003-4447-8586"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Anastasia N. Skokova","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0003-4447-8586","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5115416844"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.0374,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.78115875,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":95,"max":96},"biblio":{"volume":null,"issue":"10","first_page":"78","last_page":"82"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.8529999852180481,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.8529999852180481,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14258","display_name":"Legal and Policy Issues","score":0.09449999779462814,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12986","display_name":"Administrative Law and Governance","score":0.042899999767541885,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/citizen-appeals","display_name":"citizen appeals","score":0.7749999761581421},{"id":"https://openalex.org/keywords/public-administration","display_name":"public administration","score":0.3610000014305115},{"id":"https://openalex.org/keywords/e-government","display_name":"e-government","score":0.5170000195503235},{"id":"https://openalex.org/keywords/legal-regulation-of-appeals","display_name":"legal regulation of appeals","score":0.6930000185966492},{"id":"https://openalex.org/keywords/government-communication","display_name":"government communication","score":0.40400001406669617}],"concepts":[{"id":"https://openalex.org/C169485995","wikidata":"https://www.wikidata.org/wiki/Q42283","display_name":"File Transfer Protocol","level":3,"score":0.7335204482078552},{"id":"https://openalex.org/C48103436","wikidata":"https://www.wikidata.org/wiki/Q599031","display_name":"State (computer science)","level":2,"score":0.5846450328826904},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.5761479735374451},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5371758341789246},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.49773862957954407},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.49008333683013916},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.46553483605384827},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.42376983165740967},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.39874500036239624},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.37709879875183105},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.3602674603462219},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2778071165084839},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.19672280550003052},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.19462105631828308},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.08565130829811096},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.08292064070701599},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C11413529","wikidata":"https://www.wikidata.org/wiki/Q8366","display_name":"Algorithm","level":1,"score":0.0},{"id":"https://openalex.org/C149923435","wikidata":"https://www.wikidata.org/wiki/Q37732","display_name":"Demography","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.24158/pep.2023.10.10","doi":"https://doi.org/10.24158/pep.2023.10.10","is_oa":true,"landing_page_url":"http://dx.doi.org/10.24158/pep.2023.10.10","pdf_url":null,"source":{"id":"https://openalex.org/S4210193441","display_name":"\u041e\u0431\u0449\u0435\u0441\u0442\u0432\u043e \u043f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u044d\u043a\u043e\u043d\u043e\u043c\u0438\u043a\u0430 \u043f\u0440\u0430\u0432\u043e","issn_l":"2071-9701","issn":["2071-9701","2223-6392"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"\u041e\u0431\u0449\u0435\u0441\u0442\u0432\u043e: \u043f\u043e\u043b\u0438\u0442\u0438\u043a\u0430, \u044d\u043a\u043e\u043d\u043e\u043c\u0438\u043a\u0430, \u043f\u0440\u0430\u0432\u043e","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.24158/pep.2023.10.10","doi":"https://doi.org/10.24158/pep.2023.10.10","is_oa":true,"landing_page_url":"http://dx.doi.org/10.24158/pep.2023.10.10","pdf_url":null,"source":{"id":"https://openalex.org/S4210193441","display_name":"\u041e\u0431\u0449\u0435\u0441\u0442\u0432\u043e \u043f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u044d\u043a\u043e\u043d\u043e\u043c\u0438\u043a\u0430 \u043f\u0440\u0430\u0432\u043e","issn_l":"2071-9701","issn":["2071-9701","2223-6392"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"\u041e\u0431\u0449\u0435\u0441\u0442\u0432\u043e: \u043f\u043e\u043b\u0438\u0442\u0438\u043a\u0430, \u044d\u043a\u043e\u043d\u043e\u043c\u0438\u043a\u0430, \u043f\u0440\u0430\u0432\u043e","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","score":1.0,"display_name":"Peace, justice, and strong institutions"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4408546351","https://openalex.org/W4407754234","https://openalex.org/W4405849076","https://openalex.org/W3134480951","https://openalex.org/W2901512358","https://openalex.org/W4283121696","https://openalex.org/W4396682882","https://openalex.org/W4386101702","https://openalex.org/W4249002418","https://openalex.org/W7204826302"],"abstract_inverted_index":{"The":[0,64,107],"article":[1,89],"scrutinizes":[2],"the":[3,10,18,22,27,30,33,36,41,45,52,58,61,73,83,88,91,104,110,135,138,150,154,163],"role":[4],"of":[5,9,24,35,43,48,54,66,69,77,93,95,103,109,113,137,141,158,160,162],"an":[6],"experimental":[7],"implementation":[8],"Feedback":[11,62],"Platform":[12],"\u2013":[13],"(hereinafter":[14],"re-ferred":[15],"to":[16,57,149],"as":[17,119,121],"FTP),":[19],"created":[20],"for":[21,156],"purposes":[23],"Internet-interaction":[25],"between":[26],"authorities":[28,59],"and":[29,79],"population":[31],"on":[32,128],"basis":[34],"portal":[37,76],"\u201cGosuslugi\u201d.":[38],"It":[39],"investigates":[40],"possibilities":[42],"improving":[44],"public-law":[46],"regulation":[47],"relations":[49],"arising":[50],"in":[51,72,97,115,132],"process":[53],"citizens\u2019":[55],"appeals":[56],"through":[60,82],"Platform.":[63],"issues":[65],"legal":[67,111],"support":[68],"state":[70,78],"communications":[71],"system":[74],"\u201cUnified":[75],"municipal":[80],"services\u201d":[81],"FTP":[84,116],"are":[85,117],"emphasized.":[86],"Moreover,":[87],"presents":[90],"problems":[92],"digitalization":[94],"feedback":[96],"Russia,":[98],"discussed":[99],"by":[100],"some":[101],"representatives":[102],"scientific":[105],"community.":[106],"fundamentals":[108],"status":[112],"ap-peals":[114],"considered,":[118],"well":[120],"innovations":[122],"that":[123],"will":[124],"come":[125],"into":[126],"force":[127],"September":[129],"1,":[130],"2023":[131,144],"conjunc-tion":[133],"with":[134],"adoption":[136],"Federal":[139,151],"Law":[140,152],"August":[142],"4,":[143],"No.":[145],"480-FZ":[146],"\u201cOn":[147,153],"Amendments":[148],"Procedure":[155],"Consideration":[157],"Appeals":[159],"Citizens":[161],"Russian":[164],"Federation\u201d\u201d.":[165]},"counts_by_year":[],"updated_date":"2026-11-13T13:42:25.865203","created_date":"2023-10-20T00:00:00"}