{"id":"https://openalex.org/W4387426178","doi":"https://doi.org/10.55908/sdgs.v11i9.859","title":"Impact Digital Banking Development on the Business Efficiency: A Case Study of Commercial Banks in Vietnam","display_name":"Impact Digital Banking Development on the Business Efficiency: A Case Study of Commercial Banks in Vietnam","publication_year":2023,"publication_date":"2023-10-06","ids":{"openalex":"https://openalex.org/W4387426178","doi":"https://doi.org/10.55908/sdgs.v11i9.859"},"language":"en","primary_location":{"id":"doi:10.55908/sdgs.v11i9.859","doi":"https://doi.org/10.55908/sdgs.v11i9.859","is_oa":true,"landing_page_url":"https://doi.org/10.55908/sdgs.v11i9.859","pdf_url":"https://ojs.journalsdg.org/jlss/article/download/859/660","source":{"id":"https://openalex.org/S4387283902","display_name":"Journal of Law and Sustainable Development","issn_l":"2764-4170","issn":["2764-4170"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["poland-20"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Law and Sustainable Development","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://ojs.journalsdg.org/jlss/article/download/859/660","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5082249999","display_name":"L\u1eef Phi Nga","orcid":"https://orcid.org/0009-0009-5314-3658","observed_orcids":["https://orcid.org/0009-0009-5314-3658"]},"institutions":[{"id":"https://openalex.org/I4210134642","display_name":"Lac Hong University","ror":"https://ror.org/03nypmk85","country_code":"VN","type":"education","lineage":["https://openalex.org/I4210134642"]}],"countries":["VN"],"is_corresponding":false,"raw_author_name":"Lu Phi Nga","raw_affiliation_strings":["Dean of Faculty of Postgraduate Studies , Lac Hong University (LHU) , Vietnam ,","Lecturer of Faculty of Postgraduate Studies, Lac Hong University (LHU), Vietnam,"],"raw_orcid":"https://orcid.org/0009-0009-5314-3658","affiliations":[{"raw_affiliation_string":"Dean of Faculty of Postgraduate Studies , Lac Hong University (LHU) , Vietnam ,","institution_ids":["https://openalex.org/I4210134642"]},{"raw_affiliation_string":"Lecturer of Faculty of Postgraduate Studies, Lac Hong University (LHU), Vietnam,","institution_ids":["https://openalex.org/I4210134642"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5043590058","display_name":"Phan Th\u00e0nh T\u00e2m","orcid":"https://orcid.org/0000-0003-2387-7756","observed_orcids":["https://orcid.org/0000-0003-2387-7756"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Phan Thanh Tam","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0003-2387-7756","affiliations":[]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.9488,"has_fulltext":true,"cited_by_count":10,"citation_normalized_percentile":{"value":0.93905519,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"11","issue":"9","first_page":"e859","last_page":"e859"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.9868000149726868,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.9868000149726868,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14183","display_name":"Banking Sector Performance and Management","score":0.007400000002235174,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.0017000000225380063,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/digital-banking","display_name":"digital banking","score":0.9940000176429749},{"id":"https://openalex.org/keywords/enterprise-efficiency","display_name":"enterprise efficiency","score":0.8709999918937683},{"id":"https://openalex.org/keywords/commercial-banks","display_name":"commercial banks","score":0.9990000128746033},{"id":"https://openalex.org/keywords/fourth-industrial-revolution","display_name":"Fourth Industrial Revolution","score":0.9150000214576721},{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.9319999814033508},{"id":"https://openalex.org/keywords/bank-business-models","display_name":"bank business models","score":0.6320000290870667},{"id":"https://openalex.org/keywords/vietnam","display_name":"Vietnam","score":0.4869999885559082}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.577786922454834},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.5295577645301819},{"id":"https://openalex.org/C2775930393","wikidata":"https://www.wikidata.org/wiki/Q1941439","display_name":"Mobile banking","level":2,"score":0.5118195414543152},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.4143655598163605},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3819034695625305},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.55908/sdgs.v11i9.859","doi":"https://doi.org/10.55908/sdgs.v11i9.859","is_oa":true,"landing_page_url":"https://doi.org/10.55908/sdgs.v11i9.859","pdf_url":"https://ojs.journalsdg.org/jlss/article/download/859/660","source":{"id":"https://openalex.org/S4387283902","display_name":"Journal of Law and Sustainable Development","issn_l":"2764-4170","issn":["2764-4170"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["poland-20"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Law and Sustainable Development","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.55908/sdgs.v11i9.859","doi":"https://doi.org/10.55908/sdgs.v11i9.859","is_oa":true,"landing_page_url":"https://doi.org/10.55908/sdgs.v11i9.859","pdf_url":"https://ojs.journalsdg.org/jlss/article/download/859/660","source":{"id":"https://openalex.org/S4387283902","display_name":"Journal of Law and Sustainable Development","issn_l":"2764-4170","issn":["2764-4170"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["poland-20"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Law and Sustainable Development","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.7825999855995178,"id":"https://metadata.un.org/sdg/8"},{"display_name":"Industry, innovation and infrastructure","score":0.7207000255584717,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320316905","display_name":"\u0110\u1ea1i H\u1ecdc L\u1ea1c H\u1ed3ng","ror":"https://ror.org/03nypmk85"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4387426178.pdf","grobid_xml":"https://content.openalex.org/works/W4387426178.grobid-xml"},"referenced_works_count":32,"referenced_works":["https://openalex.org/W1975762106","https://openalex.org/W2342619699","https://openalex.org/W2735353557","https://openalex.org/W2736010881","https://openalex.org/W2806207372","https://openalex.org/W2895409706","https://openalex.org/W2900822088","https://openalex.org/W2902070630","https://openalex.org/W2911080494","https://openalex.org/W2911426464","https://openalex.org/W2914998843","https://openalex.org/W2916672831","https://openalex.org/W2928424617","https://openalex.org/W2946430468","https://openalex.org/W2951385604","https://openalex.org/W3003716396","https://openalex.org/W3005824593","https://openalex.org/W3030350644","https://openalex.org/W3030732454","https://openalex.org/W3031363555","https://openalex.org/W3046468613","https://openalex.org/W3046674231","https://openalex.org/W3094118977","https://openalex.org/W3094905281","https://openalex.org/W3125508849","https://openalex.org/W3128280110","https://openalex.org/W3129485691","https://openalex.org/W4253837580","https://openalex.org/W4382811405","https://openalex.org/W4382811431","https://openalex.org/W4385484049","https://openalex.org/W4385504470"],"related_works":["https://openalex.org/W4403262306","https://openalex.org/W4376627102","https://openalex.org/W7219522571","https://openalex.org/W4409710730","https://openalex.org/W6893369329","https://openalex.org/W4207020358","https://openalex.org/W7155099470","https://openalex.org/W4405833228","https://openalex.org/W7106151130","https://openalex.org/W4416270779"],"abstract_inverted_index":{"Objective:":[0],"The":[1,33,49,103,126,149],"article's":[2,79,104],"goal":[3],"is":[4,81,196],"to":[5,16,40,82,93,185,197],"explore":[6],"the":[7,11,18,78,84,88,95,111,137,140,145,159,166,193],"policy":[8,25,85],"factors":[9,86,109],"affecting":[10,87],"development":[12,89,112],"of":[13,21,90,98,113,122,134,139,158,168,202],"digital":[14,29,91,114,150,206],"banking":[15,30,92,115],"improve":[17,94],"business":[19,96,117,175],"efficiency":[20,97],"commercial":[22,57,99],"banks":[23,58,170,203],"and":[24,37,46,116,136,179,183,190,200],"recommendations":[26],"for":[27,55,72,147],"developing":[28,205],"services.":[31,148,191],"Method:":[32],"study":[34,62],"applied":[35],"qualitative":[36],"quantitative":[38],"approaches":[39],"process":[41],"data":[42],"through":[43],"SPSS":[44],"20.0":[45],"Amos":[47],"software.":[48],"authors":[50],"surveyed":[51],"750":[52],"staffs":[53],"working":[54],"25":[56],"in":[59,204],"Vietnam.":[60],"This":[61],"used":[63],"descriptive":[64],"statistical":[65],"tools,":[66],"measuring":[67],"scales":[68],"with":[69,119,165],"Cronbach's":[70],"Alpha":[71],"structural":[73],"equation":[74],"modeling":[75],"(SEM).":[76],"Results:":[77],"value":[80],"measure":[83],"banks.":[100],"From":[101],"that,.":[102],"novelty":[105],"has":[106,152],"three":[107],"key":[108],"influencing":[110],"efficiency,":[118],"a":[120],"significance":[121],"1.0":[123],"percent.":[124],"Conclusions:":[125],"Fourth":[127],"Industrial":[128],"Revolution":[129],"substantially":[130],"impacted":[131],"all":[132],"aspects":[133],"life,":[135],"outbreak":[138],"Covid-19":[141],"pandemic":[142],"worldwide":[143],"catalyzed":[144],"demand":[146],"platform":[151],"been":[153],"increasing":[154],"rapidly.":[155],"As":[156],"one":[157],"fields":[160],"that":[161],"soon":[162],"caught":[163],"up":[164],"change":[167],"technology,":[169],"quickly":[171],"approached,":[172],"changed":[173],"their":[174],"models,":[176],"organized":[177],"business,":[178],"provided":[180],"innovative":[181,188],"products":[182,189],"services":[184],"bring":[186],"about":[187],"Finally,":[192],"study's":[194],"original":[195],"support":[198],"policymakers":[199],"managers":[201],"banking.":[207]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":4}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2023-10-08T00:00:00"}
