{"id":"https://openalex.org/W4387370368","doi":"https://doi.org/10.21606/iasdr.2023.356","title":"How Design Thinking can support the establishment of an EU GovTech ecosystem","display_name":"How Design Thinking can support the establishment of an EU GovTech ecosystem","publication_year":2023,"publication_date":"2023-10-05","ids":{"openalex":"https://openalex.org/W4387370368","doi":"https://doi.org/10.21606/iasdr.2023.356"},"language":"en","primary_location":{"id":"doi:10.21606/iasdr.2023.356","doi":"https://doi.org/10.21606/iasdr.2023.356","is_oa":true,"landing_page_url":"https://doi.org/10.21606/iasdr.2023.356","pdf_url":"https://dl.designresearchsociety.org/cgi/viewcontent.cgi?article=1128&context=iasdr","source":{"id":"https://openalex.org/S7407096864","display_name":"International Association of Societies of Design Research Congress (IASDR)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IASDR 2023: Life-Changing Design","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://dl.designresearchsociety.org/cgi/viewcontent.cgi?article=1128&context=iasdr","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5006533810","display_name":"Marzia Mortati","orcid":"https://orcid.org/0000-0002-6900-403X","observed_orcids":["https://orcid.org/0000-0002-6900-403X"]},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Marzia Mortati","raw_affiliation_strings":["Politecnico di Milano, Italy","Department of Design, Politecnico di Milano, Milano, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Politecnico di Milano, Italy","institution_ids":["https://openalex.org/I93860229"]},{"raw_affiliation_string":"Department of Design, Politecnico di Milano, Milano, Italy","institution_ids":["https://openalex.org/I93860229"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5088624221","display_name":"Ilaria Mariani","orcid":"https://orcid.org/0000-0002-2692-4178","observed_orcids":["https://orcid.org/0000-0002-2692-4178"]},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Ilaria Mariani","raw_affiliation_strings":["Department of Design, Politecnico di Milano, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Design, Politecnico di Milano, Italy","institution_ids":["https://openalex.org/I93860229"]}]},{"author_position":"last","author":{"id":null,"display_name":"Francesca Rizzo","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Francesca Rizzo","raw_affiliation_strings":["Department of Design, Politecnico di Milano, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Design, Politecnico di Milano, Italy","institution_ids":["https://openalex.org/I93860229"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5006533810"],"corresponding_institution_ids":["https://openalex.org/I93860229"],"apc_list":null,"apc_paid":null,"fwci":5.9004,"has_fulltext":true,"cited_by_count":6,"citation_normalized_percentile":{"value":0.96869504,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.0044999998062849045,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10672","display_name":"Design Education and Practice","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/2210","display_name":"Mechanical Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/design-thinking","display_name":"design thinking","score":0.9629999995231628},{"id":"https://openalex.org/keywords/government-technology","display_name":"government technology","score":0.9509999752044678},{"id":"https://openalex.org/keywords/public-administration","display_name":"public administration","score":0.5379999876022339},{"id":"https://openalex.org/keywords/citizen-participation","display_name":"citizen participation","score":0.8519999980926514},{"id":"https://openalex.org/keywords/co-design","display_name":"co-design","score":0.9200000166893005},{"id":"https://openalex.org/keywords/service-design","display_name":"service design","score":0.9869999885559082},{"id":"https://openalex.org/keywords/experiential-learning","display_name":"experiential learning","score":0.9729999899864197},{"id":"https://openalex.org/keywords/organizational-learning","display_name":"organizational learning","score":0.8299999833106995},{"id":"https://openalex.org/keywords/organizational-change","display_name":"organizational change","score":0.9169999957084656},{"id":"https://openalex.org/keywords/public-private-collaboration","display_name":"public-private collaboration","score":0.7630000114440918},{"id":"https://openalex.org/keywords/business-start-up","display_name":"startups","score":0.7549999952316284},{"id":"https://openalex.org/keywords/small-and-medium-sized-enterprises","display_name":"small and medium-sized enterprises","score":0.7160000205039978},{"id":"https://openalex.org/keywords/public-services","display_name":"public services","score":0.5049999952316284}],"concepts":[{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6497832536697388},{"id":"https://openalex.org/C142778471","wikidata":"https://www.wikidata.org/wiki/Q1200670","display_name":"Design thinking","level":2,"score":0.5938799977302551},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5848809480667114},{"id":"https://openalex.org/C37228920","wikidata":"https://www.wikidata.org/wiki/Q1307600","display_name":"Experiential learning","level":2,"score":0.5191644430160522},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4733869135379791},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.469287246465683},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4450560510158539},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.43136194348335266},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.4110342264175415},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.39532771706581116},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3388839066028595},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3024502396583557},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2730660140514374},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.26469236612319946},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2636967897415161},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.14238202571868896},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.21606/iasdr.2023.356","doi":"https://doi.org/10.21606/iasdr.2023.356","is_oa":true,"landing_page_url":"https://doi.org/10.21606/iasdr.2023.356","pdf_url":"https://dl.designresearchsociety.org/cgi/viewcontent.cgi?article=1128&context=iasdr","source":{"id":"https://openalex.org/S7407096864","display_name":"International Association of Societies of Design Research Congress (IASDR)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IASDR 2023: Life-Changing Design","raw_type":"proceedings-article"},{"id":"pmh:oai:re.public.polimi.it:11311/1256699","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/11311/1256699","pdf_url":"https://re.public.polimi.it/bitstream/11311/1256699/1/How%20Design%20Thinking%20can%20support%20the%20establishment%20of%20an%20EU%20GovTec.pdf","source":{"id":"https://openalex.org/S4306400312","display_name":"Virtual Community of Pathological Anatomy (University of Castilla La Mancha)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I79189158","host_organization_name":"University of Castilla-La Mancha","host_organization_lineage":["https://openalex.org/I79189158"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"}],"best_oa_location":{"id":"doi:10.21606/iasdr.2023.356","doi":"https://doi.org/10.21606/iasdr.2023.356","is_oa":true,"landing_page_url":"https://doi.org/10.21606/iasdr.2023.356","pdf_url":"https://dl.designresearchsociety.org/cgi/viewcontent.cgi?article=1128&context=iasdr","source":{"id":"https://openalex.org/S7407096864","display_name":"International Association of Societies of Design Research Congress (IASDR)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IASDR 2023: Life-Changing Design","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":1.0,"display_name":"Industry, innovation and infrastructure"},{"id":"https://metadata.un.org/sdg/16","score":0.6601999998092651,"display_name":"Peace, justice, and strong institutions"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4387370368.pdf","grobid_xml":"https://content.openalex.org/works/W4387370368.grobid-xml"},"referenced_works_count":57,"referenced_works":["https://openalex.org/W1580022002","https://openalex.org/W1595739900","https://openalex.org/W2001539359","https://openalex.org/W2007171295","https://openalex.org/W2023989269","https://openalex.org/W2025520781","https://openalex.org/W2033448276","https://openalex.org/W2034780511","https://openalex.org/W2044387737","https://openalex.org/W2091674512","https://openalex.org/W2093215543","https://openalex.org/W2112287264","https://openalex.org/W2116104206","https://openalex.org/W2118749740","https://openalex.org/W2122186932","https://openalex.org/W2134988832","https://openalex.org/W2137045791","https://openalex.org/W2156052500","https://openalex.org/W2165494996","https://openalex.org/W2170438104","https://openalex.org/W2171422629","https://openalex.org/W2208579847","https://openalex.org/W2291288208","https://openalex.org/W2478238216","https://openalex.org/W2511177407","https://openalex.org/W2514685173","https://openalex.org/W2520389096","https://openalex.org/W2568257965","https://openalex.org/W2586797673","https://openalex.org/W2588416883","https://openalex.org/W2610645255","https://openalex.org/W2768697273","https://openalex.org/W2783048652","https://openalex.org/W2792019009","https://openalex.org/W2892307987","https://openalex.org/W2909605782","https://openalex.org/W2917711838","https://openalex.org/W2948066738","https://openalex.org/W2952393223","https://openalex.org/W2990520469","https://openalex.org/W3018070460","https://openalex.org/W3025254183","https://openalex.org/W3081716909","https://openalex.org/W3089158782","https://openalex.org/W3107195639","https://openalex.org/W3124036617","https://openalex.org/W3124717092","https://openalex.org/W3134029769","https://openalex.org/W3200309139","https://openalex.org/W4220773284","https://openalex.org/W4234436135","https://openalex.org/W4383852811","https://openalex.org/W6635229830","https://openalex.org/W6696352422","https://openalex.org/W6754943632","https://openalex.org/W6959934624","https://openalex.org/W7066744837"],"related_works":["https://openalex.org/W4412559233","https://openalex.org/W4383752449","https://openalex.org/W7154838481","https://openalex.org/W7111690096","https://openalex.org/W7127921705","https://openalex.org/W7167266751","https://openalex.org/W4220773284","https://openalex.org/W7202270371","https://openalex.org/W4402159596","https://openalex.org/W4405057666"],"abstract_inverted_index":{"GovTech":[0,73,117,174],"is":[1,17,75],"a":[2,150,169],"relatively":[3],"new":[4],"domain":[5],"of":[6,40,93,99,114,128],"joint":[7],"interest":[8],"for":[9,50,85,190],"public":[10],"administrations":[11],"and":[12,23,42,64,83,101,140,159,164,179,182,197],"the":[13,28,48,72,91,96,104,112,122,126,129,173,188],"private":[14],"sector.":[15],"It":[16,119],"recognised":[18],"to":[19,26,35,43,55,79,166,193],"bring":[20],"social,":[21],"economic":[22],"environmental":[24],"benefits":[25],"(i)":[27,134],"government":[29,70],"by":[30,37,46],"driving":[31],"administrative":[32],"efficiency,":[33],"(ii)":[34,138],"citizens":[36],"improving":[38],"quality":[39],"services,":[41],"(iii)":[44,141],"business":[45],"creating":[47],"conditions":[49],"start-ups":[51,178],"growth.":[52],"In":[53],"order":[54],"provide":[56],"services":[57],"that":[58,132],"more":[59],"effectively":[60],"satisfy":[61],"citizens'":[62],"needs":[63],"expectations":[65],"while":[66],"also":[67],"complying":[68],"with":[69,137,144],"regulations,":[71],"sector":[74],"currently":[76],"exploring":[77],"how":[78,107,155],"embrace":[80],"design":[81,108,135,143,156],"thinking":[82,109,136,157],"approaches":[84],"effective":[86],"citizen":[87],"engagement.":[88],"Building":[89],"upon":[90],"triangulation":[92],"knowledge":[94],"from":[95],"existing":[97],"body":[98],"scientific":[100],"grey":[102],"literature,":[103],"paper":[105],"explores":[106],"can":[110,161],"support":[111],"establishment":[113],"an":[115,145],"EU":[116],"ecosystem.":[118],"reports":[120],"on":[121],"methodology":[123],"developed":[124],"in":[125],"context":[127],"X":[130],"project":[131],"combines":[133],"co-design":[139],"service":[142],"experiential":[146],"learning":[147,192],"process.":[148],"As":[149],"result,":[151],"it":[152,186],"points":[153],"out":[154],"principles":[158],"phases":[160],"be":[162],"adapted":[163],"adopted":[165],"set":[167],"up":[168],"better":[170],"collaboration":[171],"between":[172],"actors":[175],"(public":[176],"administrations,":[177],"SMEs,":[180],"nonprofits,":[181],"research":[183],"centers).":[184],"Ultimately,":[185],"discusses":[187],"implications":[189],"organisational":[191,198],"reconnect":[194],"DT,":[195],"learning,":[196],"change.":[199]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1}],"updated_date":"2026-10-26T11:51:55.731654","created_date":"2023-10-06T00:00:00"}