{"id":"https://openalex.org/W4386656451","doi":"https://doi.org/10.1093/eurpub/ckab164.507","title":"Feasibility of an artificially intelligent vaccines chatbot in Pakistan: A mixed methods evaluation","display_name":"Feasibility of an artificially intelligent vaccines chatbot in Pakistan: A mixed methods evaluation","publication_year":2021,"publication_date":"2021-10-01","ids":{"openalex":"https://openalex.org/W4386656451","doi":"https://doi.org/10.1093/eurpub/ckab164.507"},"language":"en","primary_location":{"id":"doi:10.1093/eurpub/ckab164.507","doi":"https://doi.org/10.1093/eurpub/ckab164.507","is_oa":true,"landing_page_url":"https://doi.org/10.1093/eurpub/ckab164.507","pdf_url":"https://academic.oup.com/eurpub/article-pdf/31/Supplement_3/ckab164.507/40781327/ckab164.507.pdf","source":{"id":"https://openalex.org/S4210220588","display_name":"European Journal of Public Health","issn_l":"1101-1262","issn":["1101-1262","1464-360X"],"is_oa":false,"is_in_doaj":true,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","doaj","dongbi-b","doyens","fnege-4","jufo-2","ki-jl-1","medline","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"European Journal of Public Health","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://academic.oup.com/eurpub/article-pdf/31/Supplement_3/ckab164.507/40781327/ckab164.507.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"M Munir","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210166444","display_name":"Institut de Recherche pour le D\u00e9veloppement","ror":"https://ror.org/05q3vnk25","country_code":"FR","type":"government","lineage":["https://openalex.org/I2802818602","https://openalex.org/I4210090127","https://openalex.org/I4210131494","https://openalex.org/I4210166444"]}],"countries":["FR"],"is_corresponding":true,"raw_author_name":"M Munir","raw_affiliation_strings":["MCH, IRD Global, Singapore, Singapore"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"MCH, IRD Global, Singapore, Singapore","institution_ids":["https://openalex.org/I4210166444"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5012964446","display_name":"Fatima Miraj","orcid":"https://orcid.org/0000-0002-4636-5625","observed_orcids":["https://orcid.org/0000-0002-4636-5625"]},"institutions":[{"id":"https://openalex.org/I4210155811","display_name":"Interactive Research and Development","ror":"https://ror.org/04mccvy52","country_code":"PK","type":"nonprofit","lineage":["https://openalex.org/I4210155811"]},{"id":"https://openalex.org/I4210166444","display_name":"Institut de Recherche pour le D\u00e9veloppement","ror":"https://ror.org/05q3vnk25","country_code":"FR","type":"government","lineage":["https://openalex.org/I2802818602","https://openalex.org/I4210090127","https://openalex.org/I4210131494","https://openalex.org/I4210166444"]}],"countries":["FR","PK"],"is_corresponding":false,"raw_author_name":"F Miraj","raw_affiliation_strings":["MCH, IRD Pakistan, Karachi, Pakistan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"MCH, IRD Pakistan, Karachi, Pakistan","institution_ids":["https://openalex.org/I4210155811","https://openalex.org/I4210166444"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101612219","display_name":"Hassan Raza","orcid":"https://orcid.org/0009-0003-7691-4917","observed_orcids":["https://orcid.org/0009-0003-7691-4917"]},"institutions":[{"id":"https://openalex.org/I4210155811","display_name":"Interactive Research and Development","ror":"https://ror.org/04mccvy52","country_code":"PK","type":"nonprofit","lineage":["https://openalex.org/I4210155811"]},{"id":"https://openalex.org/I4210166444","display_name":"Institut de Recherche pour le D\u00e9veloppement","ror":"https://ror.org/05q3vnk25","country_code":"FR","type":"government","lineage":["https://openalex.org/I2802818602","https://openalex.org/I4210090127","https://openalex.org/I4210131494","https://openalex.org/I4210166444"]}],"countries":["FR","PK"],"is_corresponding":false,"raw_author_name":"H Raza","raw_affiliation_strings":["MCH, IRD Pakistan, Karachi, Pakistan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"MCH, IRD Pakistan, Karachi, Pakistan","institution_ids":["https://openalex.org/I4210155811","https://openalex.org/I4210166444"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108863120","display_name":"OA Hussain","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"OA Hussain","raw_affiliation_strings":["IHS, Karachi, Pakistan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IHS, Karachi, Pakistan","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076395478","display_name":"Aadil Khan","orcid":"https://orcid.org/0000-0003-1284-6049","observed_orcids":["https://orcid.org/0000-0003-1284-6049"]},"institutions":[{"id":"https://openalex.org/I4210155811","display_name":"Interactive Research and Development","ror":"https://ror.org/04mccvy52","country_code":"PK","type":"nonprofit","lineage":["https://openalex.org/I4210155811"]},{"id":"https://openalex.org/I4210166444","display_name":"Institut de Recherche pour le D\u00e9veloppement","ror":"https://ror.org/05q3vnk25","country_code":"FR","type":"government","lineage":["https://openalex.org/I2802818602","https://openalex.org/I4210090127","https://openalex.org/I4210131494","https://openalex.org/I4210166444"]}],"countries":["FR","PK"],"is_corresponding":false,"raw_author_name":"AA Khan","raw_affiliation_strings":["MCH, IRD Global, Singapore, Singapore","MCH, IRD Pakistan, Karachi, Pakistan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"MCH, IRD Global, Singapore, Singapore","institution_ids":["https://openalex.org/I4210166444"]},{"raw_affiliation_string":"MCH, IRD Pakistan, Karachi, Pakistan","institution_ids":["https://openalex.org/I4210155811","https://openalex.org/I4210166444"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020052822","display_name":"DA Siddiqi","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210166444","display_name":"Institut de Recherche pour le D\u00e9veloppement","ror":"https://ror.org/05q3vnk25","country_code":"FR","type":"government","lineage":["https://openalex.org/I2802818602","https://openalex.org/I4210090127","https://openalex.org/I4210131494","https://openalex.org/I4210166444"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"DA Siddiqi","raw_affiliation_strings":["MCH, IRD Global, Singapore, Singapore"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"MCH, IRD Global, Singapore, Singapore","institution_ids":["https://openalex.org/I4210166444"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102555103","display_name":"AJ Khan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210155811","display_name":"Interactive Research and Development","ror":"https://ror.org/04mccvy52","country_code":"PK","type":"nonprofit","lineage":["https://openalex.org/I4210155811"]},{"id":"https://openalex.org/I4210166444","display_name":"Institut de Recherche pour le D\u00e9veloppement","ror":"https://ror.org/05q3vnk25","country_code":"FR","type":"government","lineage":["https://openalex.org/I2802818602","https://openalex.org/I4210090127","https://openalex.org/I4210131494","https://openalex.org/I4210166444"]}],"countries":["FR","PK"],"is_corresponding":false,"raw_author_name":"AJ Khan","raw_affiliation_strings":["MCH, IRD Global, Singapore, Singapore","MCH, IRD Pakistan, Karachi, Pakistan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"MCH, IRD Global, Singapore, Singapore","institution_ids":["https://openalex.org/I4210166444"]},{"raw_affiliation_string":"MCH, IRD Pakistan, Karachi, Pakistan","institution_ids":["https://openalex.org/I4210155811","https://openalex.org/I4210166444"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035818341","display_name":"Ali Habib","orcid":"https://orcid.org/0000-0003-2602-9146","observed_orcids":["https://orcid.org/0000-0003-2602-9146"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"A Habib","raw_affiliation_strings":["IHS, Karachi, Pakistan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IHS, Karachi, Pakistan","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5063567942","display_name":"Subhash Chandir","orcid":"https://orcid.org/0000-0002-6523-8875","observed_orcids":["https://orcid.org/0000-0002-6523-8875"]},"institutions":[{"id":"https://openalex.org/I136199984","display_name":"Harvard University","ror":"https://ror.org/03vek6s52","country_code":"US","type":"education","lineage":["https://openalex.org/I136199984"]},{"id":"https://openalex.org/I4210166444","display_name":"Institut de Recherche pour le D\u00e9veloppement","ror":"https://ror.org/05q3vnk25","country_code":"FR","type":"government","lineage":["https://openalex.org/I2802818602","https://openalex.org/I4210090127","https://openalex.org/I4210131494","https://openalex.org/I4210166444"]}],"countries":["FR","US"],"is_corresponding":false,"raw_author_name":"S Chandir","raw_affiliation_strings":["Department of Global Health and Social Medicine, Harvard Medical School, Boston, MA, USA","MCH, IRD Global, Singapore, Singapore"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Global Health and Social Medicine, Harvard Medical School, Boston, MA, USA","institution_ids":["https://openalex.org/I136199984"]},{"raw_affiliation_string":"MCH, IRD Global, Singapore, Singapore","institution_ids":["https://openalex.org/I4210166444"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210166444"],"apc_list":{"value":2596,"currency":"EUR","value_usd":3173},"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":"31","issue":"Supplement_3","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10833","display_name":"Vaccine Coverage and Hesitancy","score":0.6401000022888184,"subfield":{"id":"https://openalex.org/subfields/3306","display_name":"Health"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10833","display_name":"Vaccine Coverage and Hesitancy","score":0.6401000022888184,"subfield":{"id":"https://openalex.org/subfields/3306","display_name":"Health"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11446","display_name":"Mobile Health and mHealth Applications","score":0.32499998807907104,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.005499999970197678,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbots","display_name":"chatbots","score":0.7559999823570251},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"artificial intelligence","score":0.7229999899864197},{"id":"https://openalex.org/keywords/childhood-immunization","display_name":"childhood immunization","score":0.8270000219345093},{"id":"https://openalex.org/keywords/vaccine-uptake","display_name":"vaccine uptake","score":0.6370000243186951},{"id":"https://openalex.org/keywords/caregivers","display_name":"caregivers","score":0.6830000281333923},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"natural language processing","score":0.8259999752044678},{"id":"https://openalex.org/keywords/text-based-chatbots","display_name":"text-based chatbots","score":0.6650000214576721},{"id":"https://openalex.org/keywords/low-income-communities","display_name":"low-income communities","score":0.5839999914169312},{"id":"https://openalex.org/keywords/user-acceptance","display_name":"user acceptance","score":0.5379999876022339},{"id":"https://openalex.org/keywords/feasibility","display_name":"feasibility","score":0.5929999947547913},{"id":"https://openalex.org/keywords/delayed-vaccination","display_name":"delayed vaccination","score":0.3100000023841858},{"id":"https://openalex.org/keywords/vaccine-side-effects","display_name":"vaccine side effects","score":0.6779999732971191},{"id":"https://openalex.org/keywords/pakistan","display_name":"Pakistan","score":0.45399999618530273}],"concepts":[{"id":"https://openalex.org/C22070199","wikidata":"https://www.wikidata.org/wiki/Q192995","display_name":"Vaccination","level":2,"score":0.5880851745605469},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.5736966133117676},{"id":"https://openalex.org/C2777319359","wikidata":"https://www.wikidata.org/wiki/Q6664444","display_name":"Local language","level":2,"score":0.5736215114593506},{"id":"https://openalex.org/C2780801004","wikidata":"https://www.wikidata.org/wiki/Q1415366","display_name":"Immunization","level":3,"score":0.5214283466339111},{"id":"https://openalex.org/C74196892","wikidata":"https://www.wikidata.org/wiki/Q7781188","display_name":"Thematic analysis","level":3,"score":0.5083317160606384},{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.4734886586666107},{"id":"https://openalex.org/C2776438120","wikidata":"https://www.wikidata.org/wiki/Q79793","display_name":"Measles","level":3,"score":0.43719780445098877},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.39955857396125793},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.35622772574424744},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.327536404132843},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2817853093147278},{"id":"https://openalex.org/C203014093","wikidata":"https://www.wikidata.org/wiki/Q101929","display_name":"Immunology","level":1,"score":0.12502548098564148},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C147483822","wikidata":"https://www.wikidata.org/wiki/Q103537","display_name":"Antigen","level":2,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1093/eurpub/ckab164.507","doi":"https://doi.org/10.1093/eurpub/ckab164.507","is_oa":true,"landing_page_url":"https://doi.org/10.1093/eurpub/ckab164.507","pdf_url":"https://academic.oup.com/eurpub/article-pdf/31/Supplement_3/ckab164.507/40781327/ckab164.507.pdf","source":{"id":"https://openalex.org/S4210220588","display_name":"European Journal of Public Health","issn_l":"1101-1262","issn":["1101-1262","1464-360X"],"is_oa":false,"is_in_doaj":true,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","doaj","dongbi-b","doyens","fnege-4","jufo-2","ki-jl-1","medline","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"European Journal of Public Health","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1093/eurpub/ckab164.507","doi":"https://doi.org/10.1093/eurpub/ckab164.507","is_oa":true,"landing_page_url":"https://doi.org/10.1093/eurpub/ckab164.507","pdf_url":"https://academic.oup.com/eurpub/article-pdf/31/Supplement_3/ckab164.507/40781327/ckab164.507.pdf","source":{"id":"https://openalex.org/S4210220588","display_name":"European Journal of Public Health","issn_l":"1101-1262","issn":["1101-1262","1464-360X"],"is_oa":false,"is_in_doaj":true,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","doaj","dongbi-b","doyens","fnege-4","jufo-2","ki-jl-1","medline","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"European Journal of Public Health","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being","score":0.9488000273704529}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4386656451.pdf","grobid_xml":"https://content.openalex.org/works/W4386656451.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4388490928","https://openalex.org/W7221283802","https://openalex.org/W4323341654","https://openalex.org/W7151631689","https://openalex.org/W3107452663","https://openalex.org/W6924951886","https://openalex.org/W4417536004","https://openalex.org/W4366351000","https://openalex.org/W4410332438","https://openalex.org/W4399792405"],"abstract_inverted_index":{"Abstract":[0],"Background":[1],"Despite":[2],"free":[3],"vaccination":[4,166],"services,":[5],"gaps":[6,293],"in":[7,13,35,43,64,74,137,219,231,276,294],"information":[8,34,269,295],"access":[9],"impede":[10],"immunization":[11,83,221,306],"uptake":[12],"low":[14],"and":[15,37,41,62,106,111,127,135,205,213,263,286,300],"middle-income":[16],"countries":[17],"(LMICs),":[18],"including":[19],"Pakistan.":[20],"We":[21,52,68,102],"developed":[22,53],"Bablibot":[23,54,131],"(Babybot),":[24],"a":[25,70,177,261,283],"local-language,":[26],"text-based":[27,191],"chatbot":[28,259],"to":[29,190,233,240,270],"connect":[30],"caregivers":[31,77,200,274],"with":[32,118,147],"immunization-related":[33,45,268],"real-time,":[36],"evaluated":[38],"its":[39],"feasibility":[40,105,212],"acceptability":[42,107,214],"resolving":[44,235],"queries":[46,158,236],"among":[47],"Karachi's":[48],"low-income":[49],"communities.":[50],"Methods":[51],"using":[55],"Natural":[56],"Language":[57],"Processing":[58],"(NLP),":[59],"Machine":[60],"Learning,":[61],"Human":[63],"the":[65,148,211],"Loop":[66],"features.":[67],"conducted":[69,117],"sequential":[71],"mixed-methods":[72],"pilot":[73,120,155],"Karachi":[75],"where":[76],"were":[78,96,153,159],"recruited":[79],"when":[80],"visiting":[81],"selected":[82],"centers":[84],"for":[85,181,250,266,298],"any":[86],"childhood":[87],"vaccine":[88,93],"except":[89],"Measles":[90],"2":[91],"(last":[92],"visit)":[94],"or":[95,169,242],"informed":[97],"through":[98,108],"targeted":[99],"text":[100],"messages.":[101],"assessed":[103],"Bablibot's":[104,202,244],"user-engagement":[109],"metrics":[110],"thematic":[112],"analysis":[113,198],"of":[114,188,215,273],"qualitative":[115],"interviews":[116],"20":[119],"participants.":[121,156],"Results":[122],"Between":[123],"March":[124],"9,":[125],"2020":[126],"April":[128],"15,":[129],"2021,":[130],"accrued":[132],"677":[133],"users":[134,152],"participated":[136],"874":[138],"conversations.":[139],"Of":[140],"2,202":[141],"pilot-enrolled":[142],"caregivers,":[143],"210":[144],"(10%)":[145],"interacted":[146],"bot;":[149],"other":[150],"467":[151],"not":[154],"Most":[157],"about":[160],"due":[161],"dates":[162],"(25%;":[163],"221/874),":[164],"delaying":[165],"(17%;":[167],"146/874),":[168],"side-effect":[170],"management":[171],"(16%;137/874).":[172],"The":[173],"conversations":[174],"now":[175],"constitute":[176],"valuable":[178],"training":[179],"database":[180],"future":[182,251],"local-language":[183,216],"bots.":[184,253],"Over":[185],"90%":[186],"(277/307)":[187],"responses":[189],"exit":[192],"surveys":[193],"indicated":[194],"user":[195],"satisfaction.":[196],"Qualitative":[197],"showed":[199],"appreciate":[201],"convenience,":[203],"reliability,":[204],"responsiveness.":[206],"Conclusions":[207],"Our":[208],"results":[209],"demonstrate":[210],"NLP":[217,258],"chatbots":[218,224,290],"providing":[220,267],"information.":[222],"Text-based":[223],"can":[225,291],"minimize":[226],"workload":[227],"on":[228,305],"helpline":[229],"operators,":[230],"addition":[232],"quickly":[234],"that":[237],"otherwise":[238],"lead":[239],"delay":[241],"default.":[243],"conversation":[245],"data":[246],"provides":[247],"learning":[248],"infrastructure":[249],"health-related":[252],"Key":[254],"messages":[255],"An":[256],"AI-based":[257],"is":[260],"feasible":[262],"acceptable":[264],"intervention":[265],"large":[271],"number":[272],"24/7":[275],"limited":[277],"resource":[278],"setting.":[279],"By":[280],"serving":[281],"as":[282],"remote,":[284],"low-cost":[285],"confidential":[287],"bi-directional":[288],"channel,":[289],"address":[292],"access,":[296],"especially":[297],"women,":[299],"have":[301],"long":[302],"term":[303],"impact":[304],"uptake.":[307]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2023-09-13T00:00:00"}