{"id":"https://openalex.org/W4386574050","doi":"https://doi.org/10.21608/jstc.2023.316316","title":"Arabic Opinion Mining System for E-Service Based on Ontology and Machine earning","display_name":"Arabic Opinion Mining System for E-Service Based on Ontology and Machine earning","publication_year":2023,"publication_date":"2023-09-01","ids":{"openalex":"https://openalex.org/W4386574050","doi":"https://doi.org/10.21608/jstc.2023.316316"},"language":"ar","primary_location":{"id":"doi:10.21608/jstc.2023.316316","doi":"https://doi.org/10.21608/jstc.2023.316316","is_oa":true,"landing_page_url":"http://dx.doi.org/10.21608/jstc.2023.316316","pdf_url":"https://jstc.journals.ekb.eg/article_316316_5a6b723baaaab9b8f4959dfb1e6fbf04.pdf","source":{"id":"https://openalex.org/S4210188209","display_name":"Compunet ( The Egyptian Information Journal )","issn_l":"2356-9697","issn":["2356-9697","2735-4350"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4324277456","host_organization_name":"TechKnowledge General Trading","host_organization_lineage":["https://openalex.org/P4324277456"],"host_organization_lineage_names":["TechKnowledge General Trading"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"\u0645\u062c\u0644\u0629 \u0627\u0644\u062c\u0645\u0639\u064a\u0629 \u0627\u0644\u0645\u0635\u0631\u064a\u0629 \u0644\u0646\u0638\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u062a\u06a9\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u062d\u0627\u0633\u0628\u0627\u062a","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://jstc.journals.ekb.eg/article_316316_5a6b723baaaab9b8f4959dfb1e6fbf04.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5108659430","display_name":"Maha Mansour","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I43424612","display_name":"Sadat Academy for Management Sciences","ror":"https://ror.org/04scnnc07","country_code":"EG","type":"education","lineage":["https://openalex.org/I43424612"]}],"countries":["EG"],"is_corresponding":false,"raw_author_name":"Maha Mansour","raw_affiliation_strings":["Sadat Academy for Management Science, AI and Computer Science Department, Cairo, Egypt"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Sadat Academy for Management Science, AI and Computer Science Department, Cairo, Egypt","institution_ids":["https://openalex.org/I43424612"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5112997614","display_name":"Randa Elwakil","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I43424612","display_name":"Sadat Academy for Management Sciences","ror":"https://ror.org/04scnnc07","country_code":"EG","type":"education","lineage":["https://openalex.org/I43424612"]}],"countries":["EG"],"is_corresponding":false,"raw_author_name":"Randa Elwakil","raw_affiliation_strings":["Sadat Academy for Management Science, AI and Computer Science Department, Cairo, Egypt"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Sadat Academy for Management Science, AI and Computer Science Department, Cairo, Egypt","institution_ids":["https://openalex.org/I43424612"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5092833196","display_name":"Hoda Wageih","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I43424612","display_name":"Sadat Academy for Management Sciences","ror":"https://ror.org/04scnnc07","country_code":"EG","type":"education","lineage":["https://openalex.org/I43424612"]}],"countries":["EG"],"is_corresponding":false,"raw_author_name":"Hoda Wageih","raw_affiliation_strings":["Sadat Academy for Management Science, AI and Computer Science Department, Cairo, Egypt"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Sadat Academy for Management Science, AI and Computer Science Department, Cairo, Egypt","institution_ids":["https://openalex.org/I43424612"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5017376901","display_name":"Magdy Aboul-Ela","orcid":"https://orcid.org/0000-0003-3894-3648","observed_orcids":["https://orcid.org/0000-0003-3894-3648"]},"institutions":[{"id":"https://openalex.org/I43424612","display_name":"Sadat Academy for Management Sciences","ror":"https://ror.org/04scnnc07","country_code":"EG","type":"education","lineage":["https://openalex.org/I43424612"]}],"countries":["EG"],"is_corresponding":false,"raw_author_name":"Magdy Aboul-Ela","raw_affiliation_strings":["Sadat Academy for Management Science, AI and Computer Science Department, Cairo, Egypt"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Sadat Academy for Management Science, AI and Computer Science Department, Cairo, Egypt","institution_ids":["https://openalex.org/I43424612"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I43424612"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.06908992,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"32","issue":"32","first_page":"69","last_page":"93"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"sentiment analysis","score":0.8360000252723694},{"id":"https://openalex.org/keywords/online-services","display_name":"online services","score":0.8230000138282776},{"id":"https://openalex.org/keywords/customer-feedback","display_name":"customer feedback","score":0.7760000228881836},{"id":"https://openalex.org/keywords/domain-specific-vocabulary","display_name":"domain-specific terminology","score":0.5049999952316284},{"id":"https://openalex.org/keywords/customer-reviews","display_name":"customer reviews","score":0.6449999809265137},{"id":"https://openalex.org/keywords/arabic-text-classification","display_name":"Arabic text classification","score":0.5550000071525574}],"concepts":[{"id":"https://openalex.org/C96455323","wikidata":"https://www.wikidata.org/wiki/Q13955","display_name":"Arabic","level":2,"score":0.723545491695404},{"id":"https://openalex.org/C25810664","wikidata":"https://www.wikidata.org/wiki/Q44325","display_name":"Ontology","level":2,"score":0.7169164419174194},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5262764096260071},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5145968198776245},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.46303591132164},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3587057590484619},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.34072619676589966},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.30190223455429077},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.16337335109710693},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.09935405850410461},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0642474889755249},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.058396607637405396}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.21608/jstc.2023.316316","doi":"https://doi.org/10.21608/jstc.2023.316316","is_oa":true,"landing_page_url":"http://dx.doi.org/10.21608/jstc.2023.316316","pdf_url":"https://jstc.journals.ekb.eg/article_316316_5a6b723baaaab9b8f4959dfb1e6fbf04.pdf","source":{"id":"https://openalex.org/S4210188209","display_name":"Compunet ( The Egyptian Information Journal )","issn_l":"2356-9697","issn":["2356-9697","2735-4350"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4324277456","host_organization_name":"TechKnowledge General Trading","host_organization_lineage":["https://openalex.org/P4324277456"],"host_organization_lineage_names":["TechKnowledge General Trading"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"\u0645\u062c\u0644\u0629 \u0627\u0644\u062c\u0645\u0639\u064a\u0629 \u0627\u0644\u0645\u0635\u0631\u064a\u0629 \u0644\u0646\u0638\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u062a\u06a9\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u062d\u0627\u0633\u0628\u0627\u062a","raw_type":"journal-article"},{"id":"doi:10.21203/rs.3.rs-3245588/v1","doi":"https://doi.org/10.21203/rs.3.rs-3245588/v1","is_oa":true,"landing_page_url":"http://dx.doi.org/10.21203/rs.3.rs-3245588/v1","pdf_url":"https://www.researchsquare.com/article/rs-3245588/latest.pdf","source":{"id":"https://openalex.org/S4306525896","display_name":"Research Square","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Research Square","raw_type":"posted-content"},{"id":"pmh:oai:HAL:hal-04178679v1","doi":null,"is_oa":true,"landing_page_url":"https://hal.science/hal-04178679v1/file/Maha_paper%20_finale.pdf","pdf_url":"https://hal.science/hal-04178679v1/document","source":{"id":"https://openalex.org/S4306402512","display_name":"HAL","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405252976","host_organization_name":"Centre pour la Communication Scientifique Directe","host_organization_lineage":["https://openalex.org/I4405252976"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"2023","raw_type":"info:eu-repo/semantics/preprint"}],"best_oa_location":{"id":"doi:10.21608/jstc.2023.316316","doi":"https://doi.org/10.21608/jstc.2023.316316","is_oa":true,"landing_page_url":"http://dx.doi.org/10.21608/jstc.2023.316316","pdf_url":"https://jstc.journals.ekb.eg/article_316316_5a6b723baaaab9b8f4959dfb1e6fbf04.pdf","source":{"id":"https://openalex.org/S4210188209","display_name":"Compunet ( The Egyptian Information Journal )","issn_l":"2356-9697","issn":["2356-9697","2735-4350"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4324277456","host_organization_name":"TechKnowledge General Trading","host_organization_lineage":["https://openalex.org/P4324277456"],"host_organization_lineage_names":["TechKnowledge General Trading"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"\u0645\u062c\u0644\u0629 \u0627\u0644\u062c\u0645\u0639\u064a\u0629 \u0627\u0644\u0645\u0635\u0631\u064a\u0629 \u0644\u0646\u0638\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u062a\u06a9\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u062d\u0627\u0633\u0628\u0627\u062a","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4386574050.pdf","grobid_xml":"https://content.openalex.org/works/W4386574050.grobid-xml"},"referenced_works_count":40,"referenced_works":["https://openalex.org/W154158788","https://openalex.org/W1569783459","https://openalex.org/W1692844682","https://openalex.org/W2002997298","https://openalex.org/W2012474866","https://openalex.org/W2045778711","https://openalex.org/W2101400814","https://openalex.org/W2106393550","https://openalex.org/W2127613773","https://openalex.org/W2134684245","https://openalex.org/W2149709850","https://openalex.org/W2156741031","https://openalex.org/W2252067416","https://openalex.org/W2400621595","https://openalex.org/W2415895704","https://openalex.org/W2518777624","https://openalex.org/W2594612414","https://openalex.org/W2606436201","https://openalex.org/W2886096142","https://openalex.org/W2951925285","https://openalex.org/W2954498767","https://openalex.org/W2972899861","https://openalex.org/W2990237358","https://openalex.org/W3024249300","https://openalex.org/W3080951636","https://openalex.org/W3091976351","https://openalex.org/W3092613928","https://openalex.org/W3111680194","https://openalex.org/W3164104980","https://openalex.org/W3177717267","https://openalex.org/W3196324893","https://openalex.org/W3201900577","https://openalex.org/W3204159533","https://openalex.org/W3215460045","https://openalex.org/W4205306715","https://openalex.org/W4225162041","https://openalex.org/W4280495986","https://openalex.org/W4327947795","https://openalex.org/W6779674687","https://openalex.org/W6822498806"],"related_works":["https://openalex.org/W4385803142","https://openalex.org/W2739413030","https://openalex.org/W3013792095","https://openalex.org/W6939038849","https://openalex.org/W2944780533","https://openalex.org/W2561659209","https://openalex.org/W2151739810","https://openalex.org/W2543388524","https://openalex.org/W2596306152","https://openalex.org/W2280359748"],"abstract_inverted_index":{"Abstract":[0],"With":[1],"the":[2,8,73,76,90,94,102,105],"growing":[3],"use":[4],"of":[5,75,86,104],"E-Services":[6,34],"in":[7],"Arab":[9],"world,":[10],"there":[11],"is":[12,26],"a":[13,57,97],"need":[14],"for":[15,33,82],"efficient":[16],"methods":[17],"to":[18,48,61,108],"analyze":[19],"customer":[20,63,84],"feedback":[21,64],"and":[22,38,52,56,89,111],"opinions.":[23],"This":[24],"research":[25],"proposing":[27],"an":[28,45],"Arabic":[29,46,83],"opinion":[30],"mining":[31],"system":[32,43,77,95,107],"based":[35],"on":[36],"ontology":[37,47],"machine":[39,58],"learning":[40,59],"techniques.":[41],"The":[42],"utilizes":[44],"capture":[49],"domain-specific":[50],"vocabulary":[51],"relationships":[53],"between":[54],"features":[55],"model":[60],"classify":[62],"into":[65],"positive,":[66],"negative,":[67],"or":[68],"neutral":[69],"sentiments.":[70],"By":[71],"evaluating":[72],"performance":[74,103],"using":[78],"several":[79],"domains":[80],"datasets":[81],"reviews":[85],"various":[87],"e-services,":[88],"results":[91],"show":[92],"that":[93],"achieves":[96],"high":[98],"accuracy":[99],"level.":[100],"Comparing":[101],"proposed":[106],"traditional":[109],"polarity":[110],"subjectivity":[112],"approaches":[113]},"counts_by_year":[],"updated_date":"2026-11-09T13:22:03.289127","created_date":"2023-09-10T00:00:00"}
