{"id":"https://openalex.org/W4386208331","doi":"https://doi.org/10.1007/978-3-031-39158-3_5","title":"The Role of Digital Leadership in Achieving Organizational Excellence in Jordan\u2019s Banking Sector","display_name":"The Role of Digital Leadership in Achieving Organizational Excellence in Jordan\u2019s Banking Sector","publication_year":2023,"publication_date":"2023-01-01","ids":{"openalex":"https://openalex.org/W4386208331","doi":"https://doi.org/10.1007/978-3-031-39158-3_5"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-031-39158-3_5","doi":"https://doi.org/10.1007/978-3-031-39158-3_5","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-39158-3_5","pdf_url":null,"source":{"id":"https://openalex.org/S4210187899","display_name":"Studies in systems, decision and control","issn_l":"2198-4182","issn":["2198-4182","2198-4190"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","norway-1"],"host_organization":"https://openalex.org/P4310319972","host_organization_name":"Springer International Publishing","host_organization_lineage":["https://openalex.org/P4310319972","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer International Publishing","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Systems, Decision and Control","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4386208341","display_name":"Artificial Intelligence (AI) and Finance"},"type":"book-chapter","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5039630293","display_name":"Maan Hussein Mansour","orcid":"https://orcid.org/0000-0002-6687-876X","observed_orcids":["https://orcid.org/0000-0002-6687-876X"]},"institutions":[{"id":"https://openalex.org/I153687341","display_name":"Zarqa University","ror":"https://ror.org/01wf1es90","country_code":"JO","type":"education","lineage":["https://openalex.org/I153687341"]}],"countries":["JO"],"is_corresponding":true,"raw_author_name":"Maan Hussein Mansour","raw_affiliation_strings":["Zarqa University, Zarqa, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Zarqa University, Zarqa, Jordan","institution_ids":["https://openalex.org/I153687341"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5082393820","display_name":"Sayeeduzzafar Qazi","orcid":"https://orcid.org/0000-0003-1458-3166","observed_orcids":["https://orcid.org/0000-0003-1458-3166"]},"institutions":[{"id":"https://openalex.org/I4210165529","display_name":"University of Business and Technology","ror":"https://ror.org/05tcr1n44","country_code":"SA","type":"education","lineage":["https://openalex.org/I4210165529"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Sayeeduzzafar Qazi","raw_affiliation_strings":["University of Business and Technology, Jeddah, Kingdom of Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Business and Technology, Jeddah, Kingdom of Saudi Arabia","institution_ids":["https://openalex.org/I4210165529"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5039630293"],"corresponding_institution_ids":["https://openalex.org/I153687341"],"apc_list":null,"apc_paid":null,"fwci":7.0123,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.96931006,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"48","last_page":"61"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12376","display_name":"Corporate Management and Leadership","score":0.54830002784729,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12376","display_name":"Corporate Management and Leadership","score":0.54830002784729,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.28610000014305115,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14183","display_name":"Banking Sector Performance and Management","score":0.05620000138878822,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/digital-leadership","display_name":"digital leadership","score":1.0},{"id":"https://openalex.org/keywords/organizational-excellence","display_name":"organizational excellence","score":0.9990000128746033},{"id":"https://openalex.org/keywords/banking","display_name":"banking sector","score":0.9190000295639038},{"id":"https://openalex.org/keywords/jordanian-banks","display_name":"Jordanian banks","score":0.878000020980835},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.9980000257492065},{"id":"https://openalex.org/keywords/bank-performance","display_name":"bank performance","score":0.7120000123977661},{"id":"https://openalex.org/keywords/employee-training","display_name":"employee training","score":0.5720000267028809},{"id":"https://openalex.org/keywords/digital-transformation","display_name":"digital transformation","score":0.6340000033378601},{"id":"https://openalex.org/keywords/operational-efficiency","display_name":"operational efficiency","score":0.6110000014305115}],"concepts":[{"id":"https://openalex.org/C2777352838","wikidata":"https://www.wikidata.org/wiki/Q5419420","display_name":"Excellence","level":2,"score":0.64250648021698},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.5574795007705688},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.487605482339859},{"id":"https://openalex.org/C39896193","wikidata":"https://www.wikidata.org/wiki/Q380344","display_name":"Descriptive statistics","level":2,"score":0.4675523042678833},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4547024667263031},{"id":"https://openalex.org/C107645774","wikidata":"https://www.wikidata.org/wiki/Q5467169","display_name":"Human resources","level":2,"score":0.4230015277862549},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.41052940487861633},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.3457219898700714},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.334591805934906},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3327786326408386},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.30657511949539185},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.24878382682800293},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.21134069561958313},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.19517335295677185},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.14239278435707092},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.11688733100891113},{"id":"https://openalex.org/C149923435","wikidata":"https://www.wikidata.org/wiki/Q37732","display_name":"Demography","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-031-39158-3_5","doi":"https://doi.org/10.1007/978-3-031-39158-3_5","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-39158-3_5","pdf_url":null,"source":{"id":"https://openalex.org/S4210187899","display_name":"Studies in systems, decision and control","issn_l":"2198-4182","issn":["2198-4182","2198-4190"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","norway-1"],"host_organization":"https://openalex.org/P4310319972","host_organization_name":"Springer International Publishing","host_organization_lineage":["https://openalex.org/P4310319972","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer International Publishing","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Systems, Decision and Control","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.48510000109672546,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W7208833206","https://openalex.org/W7219086927","https://openalex.org/W4405477246","https://openalex.org/W4409598009","https://openalex.org/W7220508455","https://openalex.org/W7167237112","https://openalex.org/W7212369395","https://openalex.org/W7170201860","https://openalex.org/W4391485005","https://openalex.org/W4390974412"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2}],"updated_date":"2026-11-13T13:42:25.865203","created_date":"2023-08-29T00:00:00"}