{"id":"https://openalex.org/W4385380368","doi":"https://doi.org/10.1111/1468-5973.12492","title":"Delving the impact of adaptability and government support in small\u2010and medium\u2010sized enterprises business resilience: The mediating role of information technology capability","display_name":"Delving the impact of adaptability and government support in small\u2010and medium\u2010sized enterprises business resilience: The mediating role of information technology capability","publication_year":2023,"publication_date":"2023-07-29","ids":{"openalex":"https://openalex.org/W4385380368","doi":"https://doi.org/10.1111/1468-5973.12492"},"language":"en","primary_location":{"id":"doi:10.1111/1468-5973.12492","doi":"https://doi.org/10.1111/1468-5973.12492","is_oa":false,"landing_page_url":"https://doi.org/10.1111/1468-5973.12492","pdf_url":null,"source":{"id":"https://openalex.org/S117541660","display_name":"Journal of Contingencies and Crisis Management","issn_l":"0966-0879","issn":["0966-0879","1468-5973"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Contingencies and Crisis Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5010981972","display_name":"Yuen Onn Choong","orcid":"https://orcid.org/0000-0002-6888-5285","observed_orcids":["https://orcid.org/0000-0002-6888-5285"]},"institutions":[{"id":"https://openalex.org/I931681460","display_name":"Universiti Tunku Abdul Rahman","ror":"https://ror.org/050pq4m56","country_code":"MY","type":"education","lineage":["https://openalex.org/I931681460"]}],"countries":["MY"],"is_corresponding":true,"raw_author_name":"Yuen Onn Choong","raw_affiliation_strings":["Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Kampar, Perak, Malaysia"],"raw_orcid":"https://orcid.org/0000-0002-6888-5285","affiliations":[{"raw_affiliation_string":"Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Kampar, Perak, Malaysia","institution_ids":["https://openalex.org/I931681460"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085928039","display_name":"Ai Na Seow","orcid":"https://orcid.org/0000-0001-7693-9100","observed_orcids":["https://orcid.org/0000-0001-7693-9100"]},"institutions":[{"id":"https://openalex.org/I931681460","display_name":"Universiti Tunku Abdul Rahman","ror":"https://ror.org/050pq4m56","country_code":"MY","type":"education","lineage":["https://openalex.org/I931681460"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Ai Na Seow","raw_affiliation_strings":["Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Kampar, Perak, Malaysia"],"raw_orcid":"https://orcid.org/0000-0001-7693-9100","affiliations":[{"raw_affiliation_string":"Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Kampar, Perak, Malaysia","institution_ids":["https://openalex.org/I931681460"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013240314","display_name":"Mei Peng Low","orcid":"https://orcid.org/0000-0002-3141-3081","observed_orcids":["https://orcid.org/0000-0002-3141-3081"]},"institutions":[{"id":"https://openalex.org/I4405256456","display_name":"Universiti Tunku Abdul Rahman Sungai Long Campus","ror":"https://ror.org/046b54093","country_code":"MY","type":"education","lineage":["https://openalex.org/I4405256456","https://openalex.org/I931681460"]},{"id":"https://openalex.org/I931681460","display_name":"Universiti Tunku Abdul Rahman","ror":"https://ror.org/050pq4m56","country_code":"MY","type":"education","lineage":["https://openalex.org/I931681460"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Mei Peng Low","raw_affiliation_strings":["Faculty of Accountancy and Management, Universiti Tunku Abdul Rahman, Kajang, Selangor, Malaysia"],"raw_orcid":"https://orcid.org/0000-0002-3141-3081","affiliations":[{"raw_affiliation_string":"Faculty of Accountancy and Management, Universiti Tunku Abdul Rahman, Kajang, Selangor, Malaysia","institution_ids":["https://openalex.org/I4405256456","https://openalex.org/I931681460"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5012437152","display_name":"Nur Hafizah Ismail","orcid":"https://orcid.org/0000-0001-6565-8215","observed_orcids":["https://orcid.org/0000-0001-6565-8215"]},"institutions":[{"id":"https://openalex.org/I94625822","display_name":"Universiti Utara Malaysia","ror":"https://ror.org/01ss10648","country_code":"MY","type":"education","lineage":["https://openalex.org/I94625822"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Nur Hafizah Ismail","raw_affiliation_strings":["College of Business, Universiti Utara Malaysia, Sintok, Bukit Kayu Hitam, Kedah, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Business, Universiti Utara Malaysia, Sintok, Bukit Kayu Hitam, Kedah, Malaysia","institution_ids":["https://openalex.org/I94625822"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5019040944","display_name":"Chee\u2010Keong Choong","orcid":"https://orcid.org/0000-0002-5241-4884","observed_orcids":["https://orcid.org/0000-0002-5241-4884"]},"institutions":[{"id":"https://openalex.org/I931681460","display_name":"Universiti Tunku Abdul Rahman","ror":"https://ror.org/050pq4m56","country_code":"MY","type":"education","lineage":["https://openalex.org/I931681460"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Chee Keong Choong","raw_affiliation_strings":["Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Kampar, Perak, Malaysia"],"raw_orcid":"https://orcid.org/0000-0002-5241-4884","affiliations":[{"raw_affiliation_string":"Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Kampar, Perak, Malaysia","institution_ids":["https://openalex.org/I931681460"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5058747281","display_name":"Choon Sen Seah","orcid":"https://orcid.org/0000-0003-0328-7505","observed_orcids":["https://orcid.org/0000-0003-0328-7505"]},"institutions":[{"id":"https://openalex.org/I4405256456","display_name":"Universiti Tunku Abdul Rahman Sungai Long Campus","ror":"https://ror.org/046b54093","country_code":"MY","type":"education","lineage":["https://openalex.org/I4405256456","https://openalex.org/I931681460"]},{"id":"https://openalex.org/I931681460","display_name":"Universiti Tunku Abdul Rahman","ror":"https://ror.org/050pq4m56","country_code":"MY","type":"education","lineage":["https://openalex.org/I931681460"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Choon Sen Seah","raw_affiliation_strings":["Faculty of Accountancy and Management, Universiti Tunku Abdul Rahman, Kajang, Selangor, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Accountancy and Management, Universiti Tunku Abdul Rahman, Kajang, Selangor, Malaysia","institution_ids":["https://openalex.org/I4405256456","https://openalex.org/I931681460"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5010981972"],"corresponding_institution_ids":["https://openalex.org/I931681460"],"apc_list":{"value":3090,"currency":"USD","value_usd":3090},"apc_paid":null,"fwci":2.1683,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.88140188,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"31","issue":"4","first_page":"928","last_page":"940"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9243000149726868,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9243000149726868,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10747","display_name":"Disaster Management and Resilience","score":0.010499999858438969,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.009700000286102295,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-resilience","display_name":"business resilience","score":0.8080000281333923},{"id":"https://openalex.org/keywords/small-and-medium-sized-enterprises","display_name":"small and medium-sized enterprises","score":0.9769999980926514},{"id":"https://openalex.org/keywords/organizational-adaptability","display_name":"organizational adaptability","score":0.9470000267028809},{"id":"https://openalex.org/keywords/government-support","display_name":"government support","score":0.9990000128746033},{"id":"https://openalex.org/keywords/it-capability","display_name":"IT capabilities","score":0.9990000128746033},{"id":"https://openalex.org/keywords/mediating-effect","display_name":"mediating effect","score":0.8100000023841858},{"id":"https://openalex.org/keywords/crisis-management","display_name":"crisis management","score":0.47699999809265137}],"concepts":[{"id":"https://openalex.org/C177606310","wikidata":"https://www.wikidata.org/wiki/Q5674297","display_name":"Adaptability","level":2,"score":0.9585661888122559},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6682807207107544},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.635028600692749},{"id":"https://openalex.org/C2779585090","wikidata":"https://www.wikidata.org/wiki/Q3457762","display_name":"Resilience (materials science)","level":2,"score":0.6261259317398071},{"id":"https://openalex.org/C179420905","wikidata":"https://www.wikidata.org/wiki/Q223871","display_name":"Mediation","level":2,"score":0.580502986907959},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.48284822702407837},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.47371476888656616},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4463042914867401},{"id":"https://openalex.org/C48879800","wikidata":"https://www.wikidata.org/wiki/Q622439","display_name":"Small and medium-sized enterprises","level":2,"score":0.4210210144519806},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3760991394519806},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.33884158730506897},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1565459966659546},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.13351014256477356},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0965314507484436},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.08802202343940735},{"id":"https://openalex.org/C192562407","wikidata":"https://www.wikidata.org/wiki/Q228736","display_name":"Materials science","level":0,"score":0.06463760137557983},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C159985019","wikidata":"https://www.wikidata.org/wiki/Q181790","display_name":"Composite material","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1111/1468-5973.12492","doi":"https://doi.org/10.1111/1468-5973.12492","is_oa":false,"landing_page_url":"https://doi.org/10.1111/1468-5973.12492","pdf_url":null,"source":{"id":"https://openalex.org/S117541660","display_name":"Journal of Contingencies and Crisis Management","issn_l":"0966-0879","issn":["0966-0879","1468-5973"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Contingencies and Crisis Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.8970999717712402,"display_name":"Industry, innovation and infrastructure"},{"id":"https://metadata.un.org/sdg/8","score":0.7257999777793884,"display_name":"Decent work and economic growth"}],"study_designs":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320321709","display_name":"Ministry of Higher Education, Malaysia","ror":"https://ror.org/05mcs2t73"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":55,"referenced_works":["https://openalex.org/W153756218","https://openalex.org/W1551464589","https://openalex.org/W1601530194","https://openalex.org/W1965432372","https://openalex.org/W1976504145","https://openalex.org/W1978399955","https://openalex.org/W2092109163","https://openalex.org/W2095659828","https://openalex.org/W2096941139","https://openalex.org/W2105846236","https://openalex.org/W2122912498","https://openalex.org/W2127569725","https://openalex.org/W2139101267","https://openalex.org/W2151000531","https://openalex.org/W2157575844","https://openalex.org/W2276951638","https://openalex.org/W2326958296","https://openalex.org/W2524373218","https://openalex.org/W2580880764","https://openalex.org/W2767511981","https://openalex.org/W2768021534","https://openalex.org/W2769940527","https://openalex.org/W2792377815","https://openalex.org/W2794319572","https://openalex.org/W2890595954","https://openalex.org/W2891866915","https://openalex.org/W2903977999","https://openalex.org/W2905811773","https://openalex.org/W2911250209","https://openalex.org/W2955829435","https://openalex.org/W2995626406","https://openalex.org/W2996749700","https://openalex.org/W3019599513","https://openalex.org/W3039445169","https://openalex.org/W3039602975","https://openalex.org/W3039811192","https://openalex.org/W3040036651","https://openalex.org/W3044445079","https://openalex.org/W3046346272","https://openalex.org/W3082568663","https://openalex.org/W3089228746","https://openalex.org/W3089517677","https://openalex.org/W3124536214","https://openalex.org/W3125677287","https://openalex.org/W3133763808","https://openalex.org/W3135283274","https://openalex.org/W3156197542","https://openalex.org/W3168018023","https://openalex.org/W3198442929","https://openalex.org/W4200231705","https://openalex.org/W4205705377","https://openalex.org/W4295978286","https://openalex.org/W4300697014","https://openalex.org/W4307639908","https://openalex.org/W4309767541"],"related_works":["https://openalex.org/W7124460910","https://openalex.org/W4404015879","https://openalex.org/W4362588802","https://openalex.org/W4393357901","https://openalex.org/W4410519432","https://openalex.org/W7131131355","https://openalex.org/W4389253968","https://openalex.org/W4385423062","https://openalex.org/W7217550270","https://openalex.org/W4297538550"],"abstract_inverted_index":{"Abstract":[0],"The":[1,55,67],"main":[2],"aim":[3],"of":[4,15,36,47,85,130],"this":[5,52,139],"study":[6,32,140],"is":[7,89,101],"two\u2010fold.":[8],"First,":[9],"we":[10,31],"examine":[11],"the":[12,33,41,110,118,127,131,135],"combined":[13],"effect":[14,35],"small\u2010and":[16],"medium\u2010sized":[17],"enterprises'":[18],"(SMEs)":[19],"adaptability,":[20],"government":[21,86,104],"support":[22,105],"and":[23,58,73,106,122],"information":[24,37,74,114],"technology":[25,38,75,115],"capability":[26,39,76,116],"in":[27,51],"business":[28,81,95,107,123,137,148],"resilience.":[29,82,108,124],"Second,":[30],"mediating":[34],"on":[40,126,134],"proposed":[42,56],"direct":[43],"relationships.":[44],"A":[45],"total":[46],"211":[48],"SMEs":[49],"participated":[50],"survey":[53],"voluntarily.":[54],"model":[57],"hypotheses":[59],"were":[60],"tested":[61],"using":[62],"variance\u2010based":[63],"structural":[64],"equation":[65],"modelling.":[66],"findings":[68],"disclosed":[69],"that":[70,113],"SMEs\u2019":[71,94,136],"adaptability":[72,121],"are":[77],"positively":[78],"related":[79,92],"to":[80,93],"In":[83],"terms":[84],"support,":[87],"it":[88],"not":[90],"significantly":[91],"resilience,":[96,138],"while":[97],"a":[98],"mediation":[99],"result":[100],"uncovered":[102],"between":[103,120],"Additionally,":[109],"results":[111],"revealed":[112],"mediates":[117],"relationship":[119],"Based":[125],"theoretical":[128],"implications":[129,146],"existing":[132],"literature":[133],"also":[141],"provides":[142],"several":[143],"useful":[144],"managerial":[145],"for":[147],"resilience":[149],"enhancement.":[150]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":1}],"updated_date":"2026-11-10T11:39:43.021295","created_date":"2023-07-30T00:00:00"}
