{"id":"https://openalex.org/W4383065703","doi":"https://doi.org/10.1080/23311975.2023.2232589","title":"Improving employee engagement through organizational culture in the travel industry: Perspective from a developing country during Covid-19 pandemic","display_name":"Improving employee engagement through organizational culture in the travel industry: Perspective from a developing country during Covid-19 pandemic","publication_year":2023,"publication_date":"2023-07-04","ids":{"openalex":"https://openalex.org/W4383065703","doi":"https://doi.org/10.1080/23311975.2023.2232589"},"language":"en","primary_location":{"id":"doi:10.1080/23311975.2023.2232589","doi":"https://doi.org/10.1080/23311975.2023.2232589","is_oa":true,"landing_page_url":"https://doi.org/10.1080/23311975.2023.2232589","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/23311975.2023.2232589?needAccess=true&role=button","source":{"id":"https://openalex.org/S2738076829","display_name":"Cogent Business & Management","issn_l":"2331-1975","issn":["2331-1975"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["abdc-c","cwts-core","doaj","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310311767","host_organization_name":"Cogent OA","host_organization_lineage":["https://openalex.org/P4310311767"],"host_organization_lineage_names":["Cogent OA"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Cogent Business & Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.tandfonline.com/doi/pdf/10.1080/23311975.2023.2232589?needAccess=true&role=button","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5018296323","display_name":"Duc Huu Bui","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210109591","display_name":"Thuongmai University","ror":"https://ror.org/021s58p89","country_code":"VN","type":"education","lineage":["https://openalex.org/I4210109591"]}],"countries":["VN"],"is_corresponding":false,"raw_author_name":"Duc Huu Bui","raw_affiliation_strings":["Thuongmai University","Faculty of Business Administration, Thuongmai University, Cau Giay, Hanoi, Vietnam"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Thuongmai University","institution_ids":["https://openalex.org/I4210109591"]},{"raw_affiliation_string":"Faculty of Business Administration, Thuongmai University, Cau Giay, Hanoi, Vietnam","institution_ids":["https://openalex.org/I4210109591"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089590001","display_name":"Anh Thi Tu Le","orcid":"https://orcid.org/0000-0003-1886-7537","observed_orcids":["https://orcid.org/0000-0003-1886-7537"]},"institutions":[{"id":"https://openalex.org/I4210109591","display_name":"Thuongmai University","ror":"https://ror.org/021s58p89","country_code":"VN","type":"education","lineage":["https://openalex.org/I4210109591"]}],"countries":["VN"],"is_corresponding":true,"raw_author_name":"Anh Thi Tu Le","raw_affiliation_strings":["Thuongmai University","Faculty of Business Administration, Thuongmai University, Cau Giay, Hanoi, Vietnam"],"raw_orcid":"https://orcid.org/0000-0003-1886-7537","affiliations":[{"raw_affiliation_string":"Thuongmai University","institution_ids":["https://openalex.org/I4210109591"]},{"raw_affiliation_string":"Faculty of Business Administration, Thuongmai University, Cau Giay, Hanoi, Vietnam","institution_ids":["https://openalex.org/I4210109591"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5089590001"],"corresponding_institution_ids":["https://openalex.org/I4210109591"],"apc_list":{"value":950,"currency":"GBP","value_usd":1165},"apc_paid":{"value":950,"currency":"GBP","value_usd":1165},"fwci":4.9435,"has_fulltext":true,"cited_by_count":17,"citation_normalized_percentile":{"value":0.94843512,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"10","issue":"2","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.8999000191688538,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.8999000191688538,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.09650000184774399,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14220","display_name":"Workaholism, burnout, and well-being","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/employee-engagement","display_name":"employee engagement","score":1.0},{"id":"https://openalex.org/keywords/organizational-culture","display_name":"organizational culture","score":0.9179999828338623},{"id":"https://openalex.org/keywords/work-engagement","display_name":"work engagement","score":0.9629999995231628},{"id":"https://openalex.org/keywords/organizational-engagement","display_name":"organizational engagement","score":0.9959999918937683},{"id":"https://openalex.org/keywords/social-exchange-theory","display_name":"social exchange theory","score":0.8510000109672546},{"id":"https://openalex.org/keywords/travel-agencies","display_name":"travel agencies","score":0.9179999828338623},{"id":"https://openalex.org/keywords/tourism-industry","display_name":"tourism industry","score":0.8450000286102295},{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.9810000061988831},{"id":"https://openalex.org/keywords/developing-countries","display_name":"developing countries","score":0.7490000128746033},{"id":"https://openalex.org/keywords/hanoi","display_name":"Hanoi","score":0.8859999775886536}],"concepts":[{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.592755913734436},{"id":"https://openalex.org/C99753626","wikidata":"https://www.wikidata.org/wiki/Q14937678","display_name":"Employee engagement","level":2,"score":0.5926836133003235},{"id":"https://openalex.org/C67674302","wikidata":"https://www.wikidata.org/wiki/Q730573","display_name":"Organizational culture","level":2,"score":0.5854824185371399},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5628407001495361},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5413077473640442},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.5150253772735596},{"id":"https://openalex.org/C83030740","wikidata":"https://www.wikidata.org/wiki/Q267236","display_name":"Organizational commitment","level":2,"score":0.4935249090194702},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.4714197814464569},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.41181179881095886},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.29472616314888},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2425084114074707},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1080/23311975.2023.2232589","doi":"https://doi.org/10.1080/23311975.2023.2232589","is_oa":true,"landing_page_url":"https://doi.org/10.1080/23311975.2023.2232589","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/23311975.2023.2232589?needAccess=true&role=button","source":{"id":"https://openalex.org/S2738076829","display_name":"Cogent Business & Management","issn_l":"2331-1975","issn":["2331-1975"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["abdc-c","cwts-core","doaj","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310311767","host_organization_name":"Cogent OA","host_organization_lineage":["https://openalex.org/P4310311767"],"host_organization_lineage_names":["Cogent OA"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Cogent Business & Management","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:taf:oabmxx:v:10:y:2023:i:2:p:2232589","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/10.1080/23311975.2023.2232589","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:doaj.org/article:e94ef930dcd64f0799fda55d3943b5a9","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/e94ef930dcd64f0799fda55d3943b5a9","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Cogent Business & Management, Vol 10, Iss 2 (2023)","raw_type":"article"},{"id":"pmh:oai:econstor.eu:10419/294523","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/10419/294523","pdf_url":null,"source":{"id":"https://openalex.org/S4306401696","display_name":"Econstor (Econstor)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"doc-type:article"}],"best_oa_location":{"id":"doi:10.1080/23311975.2023.2232589","doi":"https://doi.org/10.1080/23311975.2023.2232589","is_oa":true,"landing_page_url":"https://doi.org/10.1080/23311975.2023.2232589","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/23311975.2023.2232589?needAccess=true&role=button","source":{"id":"https://openalex.org/S2738076829","display_name":"Cogent Business & Management","issn_l":"2331-1975","issn":["2331-1975"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["abdc-c","cwts-core","doaj","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310311767","host_organization_name":"Cogent OA","host_organization_lineage":["https://openalex.org/P4310311767"],"host_organization_lineage_names":["Cogent OA"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Cogent Business & Management","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":1.0}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4383065703.pdf","grobid_xml":"https://content.openalex.org/works/W4383065703.grobid-xml"},"referenced_works_count":108,"referenced_works":["https://openalex.org/W48155266","https://openalex.org/W1488298987","https://openalex.org/W1579764541","https://openalex.org/W1820505434","https://openalex.org/W1902610065","https://openalex.org/W1923926731","https://openalex.org/W1970277635","https://openalex.org/W1982135085","https://openalex.org/W1989763926","https://openalex.org/W1997858829","https://openalex.org/W1997885713","https://openalex.org/W2005126555","https://openalex.org/W2005673510","https://openalex.org/W2009388132","https://openalex.org/W2010348352","https://openalex.org/W2021649466","https://openalex.org/W2024330759","https://openalex.org/W2033865097","https://openalex.org/W2037732366","https://openalex.org/W2049526383","https://openalex.org/W2050534054","https://openalex.org/W2051361041","https://openalex.org/W2053704232","https://openalex.org/W2068588283","https://openalex.org/W2069390515","https://openalex.org/W2083174051","https://openalex.org/W2086935093","https://openalex.org/W2092387630","https://openalex.org/W2097202556","https://openalex.org/W2105723039","https://openalex.org/W2118169375","https://openalex.org/W2132199097","https://openalex.org/W2141270192","https://openalex.org/W2156154063","https://openalex.org/W2162437324","https://openalex.org/W2164385948","https://openalex.org/W2172273046","https://openalex.org/W2209976290","https://openalex.org/W2289767443","https://openalex.org/W2319194908","https://openalex.org/W2341770510","https://openalex.org/W2395231088","https://openalex.org/W2484965689","https://openalex.org/W2515432285","https://openalex.org/W2517177264","https://openalex.org/W2559887158","https://openalex.org/W2563747242","https://openalex.org/W2580389126","https://openalex.org/W2735050490","https://openalex.org/W2765240330","https://openalex.org/W2780588074","https://openalex.org/W2781803922","https://openalex.org/W2784786098","https://openalex.org/W2801191405","https://openalex.org/W2895775694","https://openalex.org/W2902126939","https://openalex.org/W2903349458","https://openalex.org/W2912484336","https://openalex.org/W2913192289","https://openalex.org/W2917075685","https://openalex.org/W2924287112","https://openalex.org/W2936465307","https://openalex.org/W2951622258","https://openalex.org/W2969229595","https://openalex.org/W2969574402","https://openalex.org/W2970245123","https://openalex.org/W2971590552","https://openalex.org/W2977969638","https://openalex.org/W2986043208","https://openalex.org/W2990757061","https://openalex.org/W2997721277","https://openalex.org/W3003017042","https://openalex.org/W3005648468","https://openalex.org/W3027565927","https://openalex.org/W3030776244","https://openalex.org/W3033799797","https://openalex.org/W3042292632","https://openalex.org/W3043393022","https://openalex.org/W3043819299","https://openalex.org/W3087993493","https://openalex.org/W3094925804","https://openalex.org/W3097240270","https://openalex.org/W3111696490","https://openalex.org/W3122772247","https://openalex.org/W3124918093","https://openalex.org/W3129771597","https://openalex.org/W3146483769","https://openalex.org/W3162322274","https://openalex.org/W3176472810","https://openalex.org/W3198856970","https://openalex.org/W3200896730","https://openalex.org/W3206418518","https://openalex.org/W4213293799","https://openalex.org/W4214738287","https://openalex.org/W4225000275","https://openalex.org/W4225117048","https://openalex.org/W4235678817","https://openalex.org/W4246218578","https://openalex.org/W4247643840","https://openalex.org/W4252343033","https://openalex.org/W4282831113","https://openalex.org/W4309683202","https://openalex.org/W4310150502","https://openalex.org/W4311364954","https://openalex.org/W4327854100","https://openalex.org/W6712305037","https://openalex.org/W6743681256","https://openalex.org/W6791476066"],"related_works":["https://openalex.org/W4308807257","https://openalex.org/W3182622727","https://openalex.org/W6942208735","https://openalex.org/W6967583469","https://openalex.org/W4313414406","https://openalex.org/W4411802588","https://openalex.org/W4289313571","https://openalex.org/W4410063759","https://openalex.org/W4412384306","https://openalex.org/W3214020882"],"abstract_inverted_index":{"Employee":[0],"engagement":[1,95,98,121],"is":[2],"not":[3],"only":[4],"a":[5,44,76,103],"temporary":[6],"attractive":[7],"topic":[8],"but":[9],"gradually":[10],"becomes":[11],"the":[12,22,26,36,48,84,87,107,118,132],"focus":[13],"of":[14,16,28,38,53,65,71,80,89,120],"attention":[15],"managers":[17,125],"and":[18,57,60,122,138],"scholars,":[19],"especially":[20],"in":[21,25,74,92,116,126],"travel":[23,72],"industry":[24],"face":[27],"shocks":[29],"due":[30],"to":[31,130,136],"Covid-19.":[32],"This":[33],"study,":[34],"under":[35],"guidance":[37],"social":[39],"exchange":[40],"theory,":[41],"has":[42],"proposed":[43],"meta-analytic":[45],"framework":[46],"examining":[47],"relationship":[49],"between":[50],"two":[51],"dimensions":[52],"engagement,":[54,59],"namely":[55],"job":[56,97,137],"organizational":[58,61,90,94,128,139],"culture.":[62],"The":[63,109],"results":[64],"data":[66],"analysis":[67],"from":[68,102],"338":[69],"employees":[70],"agencies":[73],"Hanoi,":[75],"major":[77],"tourism":[78],"center":[79],"Vietnam,":[81],"have":[82],"enriched":[83],"literature":[85],"on":[86],"role":[88],"culture":[91,129],"fostering":[93],"through":[96],"by":[99],"providing":[100],"perspective":[101],"developing":[104,127],"country":[105],"during":[106],"pandemic.":[108],"paper":[110],"also":[111],"provides":[112],"suggestions":[113],"for":[114,124],"scholars":[115],"investigating":[117],"promoters":[119],"implications":[123],"achieve":[131],"dual":[133],"benefits":[134],"related":[135],"engagement.":[140]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":9}],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2023-07-05T00:00:00"}