{"id":"https://openalex.org/W4382722368","doi":"https://doi.org/10.24193/tras.69e.6","title":"\"The Practicability of Competing Value Framework as a Stride towards Public Service Delivery Improvement in the Health Sector \"","display_name":"\"The Practicability of Competing Value Framework as a Stride towards Public Service Delivery Improvement in the Health Sector \"","publication_year":2023,"publication_date":"2023-06-28","ids":{"openalex":"https://openalex.org/W4382722368","doi":"https://doi.org/10.24193/tras.69e.6"},"language":"en","primary_location":{"id":"doi:10.24193/tras.69e.6","doi":"https://doi.org/10.24193/tras.69e.6","is_oa":true,"landing_page_url":"https://doi.org/10.24193/tras.69e.6","pdf_url":"https://rtsa.ro/tras/index.php/tras/article/download/744/742","source":{"id":"https://openalex.org/S2764352865","display_name":"Transylvanian Review of Administrative Sciences","issn_l":"1842-2845","issn":["1842-2845","2247-8310"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["anvur-scientific","doaj","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310314576","host_organization_name":"Babe\u0219-Bolyai University","host_organization_lineage":["https://openalex.org/P4310314576"],"host_organization_lineage_names":["Babe\u0219-Bolyai University"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Transylvanian Review of Administrative Sciences","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://rtsa.ro/tras/index.php/tras/article/download/744/742","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"\"","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I95023434","display_name":"University of KwaZulu-Natal","ror":"https://ror.org/04qzfn040","country_code":"ZA","type":"education","lineage":["https://openalex.org/I95023434"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"\"","raw_affiliation_strings":["Postdoctoral fellow, SARChI in Sustainable Rural Livelihoods,\nSchool of Management, IT and Governance,\nUniversity of KwaZulu-Natal, KwaZulu-Natal, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Postdoctoral fellow, SARChI in Sustainable Rural Livelihoods,\nSchool of Management, IT and Governance,\nUniversity of KwaZulu-Natal, KwaZulu-Natal, South Africa","institution_ids":["https://openalex.org/I95023434"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013552877","display_name":"Oluwaseun Temitope Ojogiwa","orcid":"https://orcid.org/0000-0003-1713-3144","observed_orcids":["https://orcid.org/0000-0003-1713-3144"]},"institutions":[{"id":"https://openalex.org/I95023434","display_name":"University of KwaZulu-Natal","ror":"https://ror.org/04qzfn040","country_code":"ZA","type":"education","lineage":["https://openalex.org/I95023434"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Oluwaseun Temitope OJOGIWA","raw_affiliation_strings":["Postdoctoral fellow, SARChI in Sustainable Rural Livelihoods,\r\nSchool of Management, IT and Governance,\r\nUniversity of KwaZulu-Natal, KwaZulu-Natal, South Africa","Senior Lecturer, Department of Public Governance,\nSchool of Management, IT and Governance,\nUniversity of KwaZulu-Natal, KwaZulu-Natal, South Africa"],"raw_orcid":"https://orcid.org/0000-0003-1713-3144","affiliations":[{"raw_affiliation_string":"Postdoctoral fellow, SARChI in Sustainable Rural Livelihoods,\r\nSchool of Management, IT and Governance,\r\nUniversity of KwaZulu-Natal, KwaZulu-Natal, South Africa","institution_ids":["https://openalex.org/I95023434"]},{"raw_affiliation_string":"Senior Lecturer, Department of Public Governance,\nSchool of Management, IT and Governance,\nUniversity of KwaZulu-Natal, KwaZulu-Natal, South Africa","institution_ids":["https://openalex.org/I95023434"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5049342163","display_name":"Bongani Reginald Qwabe","orcid":"https://orcid.org/0000-0002-5086-1648","observed_orcids":["https://orcid.org/0000-0002-5086-1648"]},"institutions":[{"id":"https://openalex.org/I95023434","display_name":"University of KwaZulu-Natal","ror":"https://ror.org/04qzfn040","country_code":"ZA","type":"education","lineage":["https://openalex.org/I95023434"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Bongani Reginald QWABE","raw_affiliation_strings":["Senior Lecturer, Department of Public Governance,\r\nSchool of Management, IT and Governance,\r\nUniversity of KwaZulu-Natal, KwaZulu-Natal, South Africa"],"raw_orcid":"https://orcid.org/0000-0002-5086-1648","affiliations":[{"raw_affiliation_string":"Senior Lecturer, Department of Public Governance,\r\nSchool of Management, IT and Governance,\r\nUniversity of KwaZulu-Natal, KwaZulu-Natal, South Africa","institution_ids":["https://openalex.org/I95023434"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I95023434"],"apc_list":null,"apc_paid":null,"fwci":0.7761,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.71041848,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":null,"issue":"69 E","first_page":"101","last_page":"117"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.3359000086784363,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.3359000086784363,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11726","display_name":"Organizational Management and Innovation","score":0.33230000734329224,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12687","display_name":"Public Administration in Developing Nations","score":0.11249999701976776,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/competing-values-framework","display_name":"Competing Values Framework","score":0.9470000267028809},{"id":"https://openalex.org/keywords/organizational-culture","display_name":"organizational culture","score":0.9800000190734863},{"id":"https://openalex.org/keywords/public-sector-reform","display_name":"public sector reform","score":0.5839999914169312},{"id":"https://openalex.org/keywords/health-care-delivery","display_name":"health care delivery","score":0.8240000009536743},{"id":"https://openalex.org/keywords/public-health-sector","display_name":"public health sector","score":0.6840000152587891},{"id":"https://openalex.org/keywords/organizational-change","display_name":"organizational change","score":0.8610000014305115},{"id":"https://openalex.org/keywords/organizational-diagnosis","display_name":"organizational diagnosis","score":0.5440000295639038},{"id":"https://openalex.org/keywords/interior-orientation","display_name":"internal orientation","score":0.5569999814033508},{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.7009999752044678},{"id":"https://openalex.org/keywords/kwara-state","display_name":"Kwara State","score":0.7680000066757202},{"id":"https://openalex.org/keywords/sustainable-development-goals","display_name":"Sustainable Development Goals","score":0.7730000019073486}],"concepts":[{"id":"https://openalex.org/C67674302","wikidata":"https://www.wikidata.org/wiki/Q730573","display_name":"Organizational culture","level":2,"score":0.701259970664978},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.6527273058891296},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6511358618736267},{"id":"https://openalex.org/C2988643123","wikidata":"https://www.wikidata.org/wiki/Q15067276","display_name":"Health sector","level":4,"score":0.5777091979980469},{"id":"https://openalex.org/C129018949","wikidata":"https://www.wikidata.org/wiki/Q650472","display_name":"Organization development","level":2,"score":0.546833872795105},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5055720806121826},{"id":"https://openalex.org/C3017995491","wikidata":"https://www.wikidata.org/wiki/Q19483216","display_name":"Organizational change","level":2,"score":0.48450157046318054},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.4549209773540497},{"id":"https://openalex.org/C165672731","wikidata":"https://www.wikidata.org/wiki/Q25047583","display_name":"Organizational performance","level":2,"score":0.45408183336257935},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.4478324055671692},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.3798529803752899},{"id":"https://openalex.org/C2986740045","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health services","level":3,"score":0.31994834542274475},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.29282334446907043},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2830047607421875},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.1952294111251831},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.1553429365158081},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.13329944014549255},{"id":"https://openalex.org/C99454951","wikidata":"https://www.wikidata.org/wiki/Q932068","display_name":"Environmental health","level":1,"score":0.08128753304481506},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.24193/tras.69e.6","doi":"https://doi.org/10.24193/tras.69e.6","is_oa":true,"landing_page_url":"https://doi.org/10.24193/tras.69e.6","pdf_url":"https://rtsa.ro/tras/index.php/tras/article/download/744/742","source":{"id":"https://openalex.org/S2764352865","display_name":"Transylvanian Review of Administrative Sciences","issn_l":"1842-2845","issn":["1842-2845","2247-8310"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["anvur-scientific","doaj","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310314576","host_organization_name":"Babe\u0219-Bolyai University","host_organization_lineage":["https://openalex.org/P4310314576"],"host_organization_lineage_names":["Babe\u0219-Bolyai University"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Transylvanian Review of Administrative Sciences","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:88b7f928415744df851238923ae843f4","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/88b7f928415744df851238923ae843f4","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Transylvanian Review of Administrative Sciences, Vol 19, Iss 69 (2023)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.24193/tras.69e.6","doi":"https://doi.org/10.24193/tras.69e.6","is_oa":true,"landing_page_url":"https://doi.org/10.24193/tras.69e.6","pdf_url":"https://rtsa.ro/tras/index.php/tras/article/download/744/742","source":{"id":"https://openalex.org/S2764352865","display_name":"Transylvanian Review of Administrative Sciences","issn_l":"1842-2845","issn":["1842-2845","2247-8310"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["anvur-scientific","doaj","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310314576","host_organization_name":"Babe\u0219-Bolyai University","host_organization_lineage":["https://openalex.org/P4310314576"],"host_organization_lineage_names":["Babe\u0219-Bolyai University"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Transylvanian Review of Administrative Sciences","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4382722368.pdf","grobid_xml":"https://content.openalex.org/works/W4382722368.grobid-xml"},"referenced_works_count":37,"referenced_works":["https://openalex.org/W24194426","https://openalex.org/W1660810266","https://openalex.org/W1736209534","https://openalex.org/W1965802217","https://openalex.org/W2018002684","https://openalex.org/W2088213038","https://openalex.org/W2162238952","https://openalex.org/W2189255200","https://openalex.org/W2271370125","https://openalex.org/W2467696606","https://openalex.org/W2481240341","https://openalex.org/W2520845193","https://openalex.org/W2527510946","https://openalex.org/W2581878935","https://openalex.org/W2586783047","https://openalex.org/W2590289882","https://openalex.org/W2605781221","https://openalex.org/W2620755798","https://openalex.org/W2779089873","https://openalex.org/W2801794656","https://openalex.org/W2899806876","https://openalex.org/W2911494875","https://openalex.org/W2955948042","https://openalex.org/W2956066586","https://openalex.org/W2971750811","https://openalex.org/W2980673821","https://openalex.org/W2999130710","https://openalex.org/W3008154668","https://openalex.org/W3011625182","https://openalex.org/W3022462609","https://openalex.org/W3109512552","https://openalex.org/W3131517530","https://openalex.org/W3161711702","https://openalex.org/W3187975055","https://openalex.org/W3205837679","https://openalex.org/W4256218309","https://openalex.org/W4287193918"],"related_works":["https://openalex.org/W3187975055","https://openalex.org/W2786612891","https://openalex.org/W4411287085","https://openalex.org/W4402462372","https://openalex.org/W2322150687","https://openalex.org/W2899806876","https://openalex.org/W2605781221","https://openalex.org/W2588940670","https://openalex.org/W4311708639","https://openalex.org/W2592245557"],"abstract_inverted_index":{"\"Considering":[0],"its":[1,90],"impact,":[2],"organizational":[3,12,17,24,29,44,63,109,164,182],"culture":[4,18,45,64,110,141,151,165],"has":[5],"emerged":[6],"as":[7,20,208],"a":[8,33,180,192],"vital":[9],"concept":[10],"in":[11,39,51,184],"devel":[13],"opment.":[14],"Although":[15],"diagnosing":[16],"appears":[19],"one":[21,209],"of":[22,42,46,59,65,115,152,158,187,202,210],"the":[23,40,43,47,57,62,66,73,84,98,108,113,139,149,159,173,185,199,203,211],"change":[25,175,194],"strate":[26],"gies":[27],"for":[28,117],"development,":[30],"it":[31,147],"is":[32,80,94,142,166,195],"challeng":[34],"ing":[35],"undertaking.":[36],"The":[37,135,156],"dearth":[38],"evaluation":[41,157],"public":[48,69,154],"sector,":[49],"especially":[50],"Nigeria,":[52],"motivated":[53],"this":[54,124],"study":[55,125,136],"with":[56],"aim":[58],"evalu":[60],"ating":[61],"Kwara":[67],"State":[68],"health":[70,86,204],"sector":[71,87,205],"using":[72],"Competing":[74],"Value":[75],"Framework":[76],"(CVF).":[77],"Significantly,":[78],"there":[79],"mounting":[81],"pressure":[82],"on":[83],"state\u2019s":[85],"to":[88,101,106,132,169,197],"improve":[89],"service":[91],"delivery,":[92],"which":[93],"likewise":[95],"strained":[96],"by":[97,128],"ef":[99],"fort":[100],"contain":[102],"COVID-19":[103],"incidents.":[104],"Hence,":[105],"assess":[107],"and":[111,146,162,171,176],"identify":[112,170],"areas":[114],"improvement":[116],"an":[118],"effective":[119],"proposed":[120],"organiza":[121],"tional":[122],"reform,":[123],"collected":[126],"data":[127],"adminis":[129],"tering":[130],"questionnaires":[131],"256":[133],"participants.":[134],"found":[137],"that":[138],"prevailing":[140],"inter":[143],"nally":[144],"oriented":[145],"manifests":[148],"typical":[150],"many":[153,188],"institutions.":[155],"cur":[160],"rent":[161],"preferred":[163],"impor":[167],"tant":[168],"create":[172],"needed":[174],"most":[177],"importantly":[178],"foster":[179],"successful":[181,193],"transformation":[183],"reality":[186],"failed":[189],"reforms.":[190],"Conclusively,":[191],"anticipated":[196],"achieve":[198],"national":[200],"goal":[201],"iden":[206],"tified":[207],"global":[212],"sustainable":[213],"development":[214],"goals.":[215],"\"":[216]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2023-07-01T00:00:00"}
