{"id":"https://openalex.org/W4381928992","doi":"https://doi.org/10.4236/ojbm.2023.113058","title":"Domestic Travelers\u2019 Perceived Value, Satisfaction and Loyalty Intentions","display_name":"Domestic Travelers\u2019 Perceived Value, Satisfaction and Loyalty Intentions","publication_year":2023,"publication_date":"2023-01-01","ids":{"openalex":"https://openalex.org/W4381928992","doi":"https://doi.org/10.4236/ojbm.2023.113058"},"language":"en","primary_location":{"id":"doi:10.4236/ojbm.2023.113058","doi":"https://doi.org/10.4236/ojbm.2023.113058","is_oa":true,"landing_page_url":"https://doi.org/10.4236/ojbm.2023.113058","pdf_url":"http://www.scirp.org/journal/PaperDownload.aspx?paperID=125000","source":{"id":"https://openalex.org/S2764382203","display_name":"Open Journal of Business and Management","issn_l":"2329-3284","issn":["2329-3284","2329-3292"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310320480","host_organization_name":"Scientific Research Publishing","host_organization_lineage":["https://openalex.org/P4310320480"],"host_organization_lineage_names":["Scientific Research Publishing"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Open Journal of Business and Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"http://www.scirp.org/journal/PaperDownload.aspx?paperID=125000","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5081860833","display_name":"Ariunjargal Nergui","orcid":"https://orcid.org/0000-0001-7844-3512","observed_orcids":["https://orcid.org/0000-0001-7844-3512"]},"institutions":[{"id":"https://openalex.org/I4210115363","display_name":"University of the Humanities","ror":"https://ror.org/02a7zg443","country_code":"MN","type":"education","lineage":["https://openalex.org/I4210115363"]}],"countries":["MN"],"is_corresponding":false,"raw_author_name":"Ariunjargal Nergui","raw_affiliation_strings":["School of Business, Mongolian University of the Humanities, Ulaanbaatar, Mongolia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business, Mongolian University of the Humanities, Ulaanbaatar, Mongolia","institution_ids":["https://openalex.org/I4210115363"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070867382","display_name":"Odonchimeg Myagmarsuren","orcid":"https://orcid.org/0000-0002-4210-4460","observed_orcids":["https://orcid.org/0000-0002-4210-4460"]},"institutions":[{"id":"https://openalex.org/I4210115363","display_name":"University of the Humanities","ror":"https://ror.org/02a7zg443","country_code":"MN","type":"education","lineage":["https://openalex.org/I4210115363"]}],"countries":["MN"],"is_corresponding":false,"raw_author_name":"Odonchimeg Myagmarsuren","raw_affiliation_strings":["School of Business, Mongolian University of the Humanities, Ulaanbaatar, Mongolia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business, Mongolian University of the Humanities, Ulaanbaatar, Mongolia","institution_ids":["https://openalex.org/I4210115363"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5030158389","display_name":"Khishigdalai Ulaankhuu","orcid":"https://orcid.org/0000-0002-1450-3931","observed_orcids":["https://orcid.org/0000-0002-1450-3931"]},"institutions":[{"id":"https://openalex.org/I4210115363","display_name":"University of the Humanities","ror":"https://ror.org/02a7zg443","country_code":"MN","type":"education","lineage":["https://openalex.org/I4210115363"]}],"countries":["MN"],"is_corresponding":false,"raw_author_name":"Khishigdalai Ulaankhuu","raw_affiliation_strings":["School of Business, Mongolian University of the Humanities, Ulaanbaatar, Mongolia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business, Mongolian University of the Humanities, Ulaanbaatar, Mongolia","institution_ids":["https://openalex.org/I4210115363"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5035171715","display_name":"Erdenetuul Sereeter","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210115363","display_name":"University of the Humanities","ror":"https://ror.org/02a7zg443","country_code":"MN","type":"education","lineage":["https://openalex.org/I4210115363"]}],"countries":["MN"],"is_corresponding":false,"raw_author_name":"Erdenetuul Sereeter","raw_affiliation_strings":["School of Business, Mongolian University of the Humanities, Ulaanbaatar, Mongolia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business, Mongolian University of the Humanities, Ulaanbaatar, Mongolia","institution_ids":["https://openalex.org/I4210115363"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210115363"],"apc_list":null,"apc_paid":null,"fwci":1.0163,"has_fulltext":true,"cited_by_count":4,"citation_normalized_percentile":{"value":0.78592567,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":"11","issue":"03","first_page":"1053","last_page":"1061"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.8345000147819519,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.8345000147819519,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.1460999995470047,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11793","display_name":"Recreation, Leisure, Wilderness Management","score":0.009399999864399433,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/domestic-tourism","display_name":"domestic tourism","score":0.7400000095367432},{"id":"https://openalex.org/keywords/adventure-tourism","display_name":"adventure tourism","score":0.7549999952316284},{"id":"https://openalex.org/keywords/perceived-value","display_name":"perceived value","score":0.8550000190734863},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.7490000128746033},{"id":"https://openalex.org/keywords/loyalty-intention","display_name":"loyalty intention","score":0.9110000133514404},{"id":"https://openalex.org/keywords/functional-value","display_name":"functional value","score":0.8190000057220459},{"id":"https://openalex.org/keywords/value-of-money","display_name":"value of money","score":0.7649999856948853},{"id":"https://openalex.org/keywords/emotional-value","display_name":"emotional value","score":0.9980000257492065},{"id":"https://openalex.org/keywords/novelty-value","display_name":"novelty value","score":0.9850000143051147}],"concepts":[{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.7451854944229126},{"id":"https://openalex.org/C106906290","wikidata":"https://www.wikidata.org/wiki/Q1140909","display_name":"Cronbach's alpha","level":3,"score":0.6860264539718628},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.6067988276481628},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6005491614341736},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5849916338920593},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5663518309593201},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.4874916076660156},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4251844584941864},{"id":"https://openalex.org/C2776436953","wikidata":"https://www.wikidata.org/wiki/Q5163215","display_name":"Consistency (knowledge bases)","level":2,"score":0.42416366934776306},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.38138335943222046},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.36922135949134827},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.15537434816360474},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.14927226305007935},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.11571592092514038},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.10059374570846558},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4236/ojbm.2023.113058","doi":"https://doi.org/10.4236/ojbm.2023.113058","is_oa":true,"landing_page_url":"https://doi.org/10.4236/ojbm.2023.113058","pdf_url":"http://www.scirp.org/journal/PaperDownload.aspx?paperID=125000","source":{"id":"https://openalex.org/S2764382203","display_name":"Open Journal of Business and Management","issn_l":"2329-3284","issn":["2329-3284","2329-3292"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310320480","host_organization_name":"Scientific Research Publishing","host_organization_lineage":["https://openalex.org/P4310320480"],"host_organization_lineage_names":["Scientific Research Publishing"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Open Journal of Business and Management","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.4236/ojbm.2023.113058","doi":"https://doi.org/10.4236/ojbm.2023.113058","is_oa":true,"landing_page_url":"https://doi.org/10.4236/ojbm.2023.113058","pdf_url":"http://www.scirp.org/journal/PaperDownload.aspx?paperID=125000","source":{"id":"https://openalex.org/S2764382203","display_name":"Open Journal of Business and Management","issn_l":"2329-3284","issn":["2329-3284","2329-3292"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310320480","host_organization_name":"Scientific Research Publishing","host_organization_lineage":["https://openalex.org/P4310320480"],"host_organization_lineage_names":["Scientific Research Publishing"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Open Journal of Business and Management","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4381928992.pdf","grobid_xml":"https://content.openalex.org/works/W4381928992.grobid-xml"},"referenced_works_count":5,"referenced_works":["https://openalex.org/W1968126447","https://openalex.org/W2057919419","https://openalex.org/W2086642814","https://openalex.org/W2106122616","https://openalex.org/W4247847826"],"related_works":["https://openalex.org/W2021037273","https://openalex.org/W3164942310","https://openalex.org/W2119010444","https://openalex.org/W2810658903","https://openalex.org/W3100395349","https://openalex.org/W3096457481","https://openalex.org/W2739045708","https://openalex.org/W2942437510","https://openalex.org/W4234524133","https://openalex.org/W2063413703"],"abstract_inverted_index":{"Because":[0],"of":[1,18,25,77,95,129],"globalization,":[2],"the":[3,9,16,55,75,96,102,116,160],"tourism":[4,19,67],"industry":[5,11],"has":[6,12,21,28,35],"developed":[7],"rapidly,":[8,14],"hospitality":[10],"grown":[13],"and":[15,34,52,61,80,92,123,137,142,146,171],"variety":[17],"products":[20],"increased.":[22],"The":[23,156],"number":[24],"domestic":[26],"travelers":[27],"increased":[29],"dramatically":[30],"in":[31,64,83],"recent":[32],"years":[33],"been":[36],"creating":[37],"an":[38,48],"opportunity":[39],"to":[40,73,85,151],"reduce":[41],"foreign":[42],"exchange":[43],"flows.":[44],"This":[45,69],"study":[46,70,157],"applied":[47],"existing":[49],"PERVAL":[50],"framework":[51],"empirically":[53],"examined":[54,71],"relationships":[56],"between":[57],"perceived":[58,130],"value,":[59],"satisfaction,":[60],"loyalty":[62,172],"intentions":[63],"Mongolian":[65],"adventure":[66,78],"context.":[68],"questionnaires":[72,117],"determine":[74],"value":[76,132,161],"travel":[79,131],"was":[81,108,166],"performed":[82],"order":[84],"assess":[86],"acceptability,":[87],"construct":[88],"validity,":[89],"internal":[90,99,120],"consistency,":[91],"measurement":[93],"error":[94],"instrument.":[97],"For":[98],"consistency":[100,121],"reliability,":[101],"Cronbach\u2019s":[103],"alpha":[104],"for":[105],"each":[106],"group":[107],"higher":[109],"than":[110],"0.70.":[111],"These":[112],"results":[113],"showed":[114],"that":[115,159],"have":[118],"good":[119],"reliability":[122],"validity.":[124],"We":[125],"selected":[126],"five":[127],"types":[128],"(functional,":[133],"money,":[134],"emotional,":[135],"sociability,":[136],"novelty)":[138],"as":[139,148],"independent":[140],"variables,":[141,144],"two":[143],"satisfaction":[145,170],"loyalty,":[147],"dependent":[149],"variables":[150],"test":[152],"proposed":[153],"three":[154],"hypotheses.":[155],"revealed":[158],"gained":[162],"from":[163],"a":[164],"trip":[165],"positively":[167],"correlated":[168],"with":[169],"intentions.":[173]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2023-06-25T00:00:00"}