{"id":"https://openalex.org/W4381050867","doi":"https://doi.org/10.31387/oscm0530383","title":"Analysis of Implementation Barriers to Logistics Systems Integration for Omni-Channel Retailing using an Integrated ISM-Fuzzy MICMAC Approach","display_name":"Analysis of Implementation Barriers to Logistics Systems Integration for Omni-Channel Retailing using an Integrated ISM-Fuzzy MICMAC Approach","publication_year":2023,"publication_date":"2023-06-11","ids":{"openalex":"https://openalex.org/W4381050867","doi":"https://doi.org/10.31387/oscm0530383"},"language":"en","primary_location":{"id":"doi:10.31387/oscm0530383","doi":"https://doi.org/10.31387/oscm0530383","is_oa":true,"landing_page_url":"https://doi.org/10.31387/oscm0530383","pdf_url":"https://journal.oscm-forum.org/journal/journal/download/20230611100457_Paper_4N_Vol._16_No_._2,_2023_.pdf","source":{"id":"https://openalex.org/S4210226436","display_name":"Operations and Supply Chain Management An International Journal","issn_l":"2579-9363","issn":["2579-9363"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","poland-20","russia-white-list-2"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Operations and Supply Chain Management: An International Journal","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://journal.oscm-forum.org/journal/journal/download/20230611100457_Paper_4N_Vol._16_No_._2,_2023_.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5073098333","display_name":"Ranjit Roy Ghatak","orcid":"https://orcid.org/0000-0002-9908-1044","observed_orcids":["https://orcid.org/0000-0002-9908-1044"]},"institutions":[{"id":"https://openalex.org/I4405276820","display_name":"International Management Institute, Bhubaneswar","ror":"https://ror.org/00d6hsz82","country_code":"IN","type":"education","lineage":["https://openalex.org/I4405276820"]}],"countries":["IN"],"is_corresponding":true,"raw_author_name":"Ranjit Roy Ghatak","raw_affiliation_strings":["International Management Institute (IMI), Bhubaneswar, India","Department of Operations Management & Decision Sciences,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"International Management Institute (IMI), Bhubaneswar, India","institution_ids":["https://openalex.org/I4405276820"]},{"raw_affiliation_string":"Department of Operations Management & Decision Sciences,","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5073098333"],"corresponding_institution_ids":["https://openalex.org/I4405276820"],"apc_list":null,"apc_paid":null,"fwci":1.2661,"has_fulltext":true,"cited_by_count":8,"citation_normalized_percentile":{"value":0.83452027,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"190","last_page":"213"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.2957000136375427,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.2957000136375427,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.20919999480247498,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14121","display_name":"Business Logistics and Inventory Control","score":0.15710000693798065,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/omnichannel-retail","display_name":"omnichannel retail","score":0.8949999809265137},{"id":"https://openalex.org/keywords/integrated-logistics","display_name":"logistics integration","score":0.8820000290870667},{"id":"https://openalex.org/keywords/implementation-barriers","display_name":"implementation barriers","score":0.9399999976158142},{"id":"https://openalex.org/keywords/barrier-prioritization","display_name":"barrier prioritization","score":0.8159999847412109},{"id":"https://openalex.org/keywords/logistics-capabilities","display_name":"logistics capabilities","score":0.9110000133514404}],"concepts":[{"id":"https://openalex.org/C127162648","wikidata":"https://www.wikidata.org/wiki/Q16858953","display_name":"Channel (broadcasting)","level":2,"score":0.6099045276641846},{"id":"https://openalex.org/C58166","wikidata":"https://www.wikidata.org/wiki/Q224821","display_name":"Fuzzy logic","level":2,"score":0.5937622785568237},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.47965767979621887},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.46430495381355286},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4089840352535248},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.3700301945209503},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.17324858903884888},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16693294048309326},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.12916192412376404}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.31387/oscm0530383","doi":"https://doi.org/10.31387/oscm0530383","is_oa":true,"landing_page_url":"https://doi.org/10.31387/oscm0530383","pdf_url":"https://journal.oscm-forum.org/journal/journal/download/20230611100457_Paper_4N_Vol._16_No_._2,_2023_.pdf","source":{"id":"https://openalex.org/S4210226436","display_name":"Operations and Supply Chain Management An International Journal","issn_l":"2579-9363","issn":["2579-9363"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","poland-20","russia-white-list-2"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Operations and Supply Chain Management: An International Journal","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.31387/oscm0530383","doi":"https://doi.org/10.31387/oscm0530383","is_oa":true,"landing_page_url":"https://doi.org/10.31387/oscm0530383","pdf_url":"https://journal.oscm-forum.org/journal/journal/download/20230611100457_Paper_4N_Vol._16_No_._2,_2023_.pdf","source":{"id":"https://openalex.org/S4210226436","display_name":"Operations and Supply Chain Management An International Journal","issn_l":"2579-9363","issn":["2579-9363"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","poland-20","russia-white-list-2"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Operations and Supply Chain Management: An International Journal","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5378999710083008}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4381050867.pdf","grobid_xml":"https://content.openalex.org/works/W4381050867.grobid-xml"},"referenced_works_count":100,"referenced_works":["https://openalex.org/W257298140","https://openalex.org/W1497199863","https://openalex.org/W1724797353","https://openalex.org/W1743057383","https://openalex.org/W1900980250","https://openalex.org/W1942125966","https://openalex.org/W1968558159","https://openalex.org/W1979202058","https://openalex.org/W1979290264","https://openalex.org/W1985825369","https://openalex.org/W1997820695","https://openalex.org/W1999062425","https://openalex.org/W2005363276","https://openalex.org/W2006479099","https://openalex.org/W2007712457","https://openalex.org/W2016713348","https://openalex.org/W2017167557","https://openalex.org/W2026519730","https://openalex.org/W2040231366","https://openalex.org/W2091302118","https://openalex.org/W2095054296","https://openalex.org/W2099979943","https://openalex.org/W2103044398","https://openalex.org/W2104212223","https://openalex.org/W2105730641","https://openalex.org/W2110666286","https://openalex.org/W2115635458","https://openalex.org/W2124368088","https://openalex.org/W2145767631","https://openalex.org/W2149940534","https://openalex.org/W2164098396","https://openalex.org/W2260766877","https://openalex.org/W2314130904","https://openalex.org/W2342996172","https://openalex.org/W2345602496","https://openalex.org/W2345840116","https://openalex.org/W2434225413","https://openalex.org/W2443610588","https://openalex.org/W2462752665","https://openalex.org/W2495546075","https://openalex.org/W2562834382","https://openalex.org/W2574459737","https://openalex.org/W2605871390","https://openalex.org/W2607066586","https://openalex.org/W2609402699","https://openalex.org/W2616789633","https://openalex.org/W2724597100","https://openalex.org/W2732512370","https://openalex.org/W2763766763","https://openalex.org/W2769951262","https://openalex.org/W2785957646","https://openalex.org/W2790598369","https://openalex.org/W2793509955","https://openalex.org/W2795323780","https://openalex.org/W2797409862","https://openalex.org/W2802293609","https://openalex.org/W2802697587","https://openalex.org/W2886382396","https://openalex.org/W2888886847","https://openalex.org/W2891048478","https://openalex.org/W2905730507","https://openalex.org/W2918548260","https://openalex.org/W2931038081","https://openalex.org/W2932892917","https://openalex.org/W2935312343","https://openalex.org/W2945756317","https://openalex.org/W2964375788","https://openalex.org/W2964523010","https://openalex.org/W2965727594","https://openalex.org/W2969025855","https://openalex.org/W2997387910","https://openalex.org/W2998626673","https://openalex.org/W2999347107","https://openalex.org/W3009177257","https://openalex.org/W3009379406","https://openalex.org/W3022903699","https://openalex.org/W3023558513","https://openalex.org/W3032982195","https://openalex.org/W3089165149","https://openalex.org/W3092224061","https://openalex.org/W3122351755","https://openalex.org/W3122476889","https://openalex.org/W3125686817","https://openalex.org/W3132858804","https://openalex.org/W3158101874","https://openalex.org/W3185515372","https://openalex.org/W3189223373","https://openalex.org/W3204283214","https://openalex.org/W3206856877","https://openalex.org/W3207004566","https://openalex.org/W3213185138","https://openalex.org/W4212916523","https://openalex.org/W4220948993","https://openalex.org/W4225117897","https://openalex.org/W4226391430","https://openalex.org/W4280608405","https://openalex.org/W4282980013","https://openalex.org/W4283688262","https://openalex.org/W4285792276","https://openalex.org/W6746919339"],"related_works":["https://openalex.org/W4400322805","https://openalex.org/W4396581805","https://openalex.org/W2935312343","https://openalex.org/W2910605718","https://openalex.org/W4379473405","https://openalex.org/W2890498372","https://openalex.org/W4283833446","https://openalex.org/W2443610588","https://openalex.org/W2519835727","https://openalex.org/W2797409862"],"abstract_inverted_index":{"Integrating":[0],"logistics":[1,16,25,36,71,147,154,179,208,242,254,265,270],"across":[2],"channels":[3],"is":[4,47,63],"crucial":[5],"to":[6,13,18,21,55,64,69,77,135,201,228,238],"omnichannel":[7],"(OC)":[8],"retailing":[9,52,143,219],"success.OC":[10],"retailers":[11],"need":[12],"re-examine":[14],"current":[15],"strategies":[17],"adapt":[19],"them":[20],"OC":[22,24,51,70,142,153,178,182,202,213,218,230,253],"systems.Implementing":[23],"in":[26,49,72,130,161,249],"retail":[27],"necessitates":[28],"the":[29,35,50,56,88,101,108,120,124,128,136,146,162,173,181,206,229,239,250,257,261],"integration":[30,46,148],"of":[31,60,87,107,119,127,139,190,217,241],"various":[32],"sub-dimensions":[33],"within":[34],"domain":[37],"while":[38],"considering":[39],"technical,":[40],"managerial,":[41],"behavioural,":[42],"and":[43,66,90,171,263],"infrastructure":[44],"restrictions.Logistics":[45],"challenging":[48],"environment":[53],"due":[54],"unstructured":[57],"approach.The":[58],"purpose":[59],"this":[61],"study":[62,133,226],"identify":[65],"prioritise":[67],"barriers":[68,121,129],"retail,":[73],"as":[74,76],"well":[75],"provide":[78],"a":[79,104,111,158,166,187,246],"framework":[80,168],"for":[81,169,211,268],"managing":[82],"their":[83,191,196],"systematic":[84],"elimination.A":[85],"review":[86],"literature":[89,163,203,220,231,251],"expert":[91],"opinion":[92],"revealed":[93],"twenty-six":[94],"impediments.Using":[95],"Fuzzy":[96,112],"Interpretative":[97],"Structural":[98],"Modelling":[99],"(FISM),":[100],"researchers":[102],"developed":[103],"hierarchical":[105],"model":[106],"barriers.Following":[109],"that,":[110],"Matrice":[113],"d'Impacts":[114],"croisesmultiplication":[115],"applique":[116],"(FMICMAC)":[117],"analysis":[118],"helped":[122],"determine":[123],"relative":[125],"efficacy":[126],"causing":[131],"impediment.The":[132],"contributes":[134,227],"growing":[137],"body":[138],"knowledge":[140],"on":[141,252],"by":[144,164,204,232,255],"resolving":[145],"issues":[149],"that":[150,221,236],"impede":[151],"effective":[152],"implementation.The":[155],"article":[156],"fills":[157],"substantial":[159],"void":[160],"developing":[165],"structured":[167],"comprehending":[170],"prioritising":[172],"logistical":[174,183],"problems":[175],"associated":[176],"with":[177],"deployment.Modelling":[180],"barriers'":[184],"interrelation":[185],"offers":[186],"better":[188],"understanding":[189],"relationship":[192],"dynamics,":[193],"hence":[194],"easing":[195],"gradual":[197],"eradication.The":[198],"findings":[199,244],"contribute":[200,237],"examining":[205,256],"critical":[207],"resources":[209,235,266],"required":[210,267],"establishing":[212],"logistics,":[214],"an":[215],"area":[216],"has":[222],"received":[223],"disproportionate":[224],"attention.The":[225],"identifying":[233],"'soft'":[234],"development":[240],"capabilities.The":[243],"fill":[245],"significant":[247],"vacuum":[248],"intricate":[258],"link":[259],"between":[260],"tangible":[262],"intangible":[264],"improving":[269],"capabilities.":[271]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2023-06-18T00:00:00"}
