{"id":"https://openalex.org/W4378570370","doi":"https://doi.org/10.35877/soshum1710","title":"Legal Protection Bumi Putera Joint Life Insurance Policyholders","display_name":"Legal Protection Bumi Putera Joint Life Insurance Policyholders","publication_year":2023,"publication_date":"2023-05-07","ids":{"openalex":"https://openalex.org/W4378570370","doi":"https://doi.org/10.35877/soshum1710"},"language":"en","primary_location":{"id":"doi:10.35877/soshum1710","doi":"https://doi.org/10.35877/soshum1710","is_oa":true,"landing_page_url":"http://dx.doi.org/10.35877/soshum1710","pdf_url":"https://jurnal.ahmar.id/index.php/soshum/article/download/1710/1072","source":{"id":"https://openalex.org/S4210210623","display_name":"ARRUS Journal of Social Sciences and Humanities","issn_l":"2776-7930","issn":["2776-7930","2807-3010"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ARRUS Journal of Social Sciences and Humanities","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://jurnal.ahmar.id/index.php/soshum/article/download/1710/1072","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5092036497","display_name":"Khanifa Fauziah","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1102219","display_name":"Tarumanagara University","ror":"https://ror.org/04r0rbk24","country_code":"ID","type":"education","lineage":["https://openalex.org/I1102219"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Khanifa Fauziah","raw_affiliation_strings":["Universitas Tarumanagara, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Tarumanagara, Indonesia","institution_ids":["https://openalex.org/I1102219"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047237354","display_name":"Gunardi Lie","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1102219","display_name":"Tarumanagara University","ror":"https://ror.org/04r0rbk24","country_code":"ID","type":"education","lineage":["https://openalex.org/I1102219"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Gunardi Lie","raw_affiliation_strings":["Universitas Tarumanagara, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Tarumanagara, Indonesia","institution_ids":["https://openalex.org/I1102219"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5027249454","display_name":"Moody Rizqy Syailendra","orcid":"https://orcid.org/0000-0002-1645-2437","observed_orcids":["https://orcid.org/0000-0002-1645-2437"]},"institutions":[{"id":"https://openalex.org/I1102219","display_name":"Tarumanagara University","ror":"https://ror.org/04r0rbk24","country_code":"ID","type":"education","lineage":["https://openalex.org/I1102219"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Moody Rizqy Syailendra","raw_affiliation_strings":["Universitas Tarumanagara, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Tarumanagara, Indonesia","institution_ids":["https://openalex.org/I1102219"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I1102219"],"apc_list":null,"apc_paid":null,"fwci":2.9209,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.90188355,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":"3","issue":"2","first_page":"115","last_page":"121"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11876","display_name":"Legal Studies and Policies","score":0.6317999958992004,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11876","display_name":"Legal Studies and Policies","score":0.6317999958992004,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12394","display_name":"Insurance and Financial Risk Management","score":0.21310000121593475,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14291","display_name":"Indonesian Legal and Regulatory Studies","score":0.12380000203847885,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/legal-protection","display_name":"legal protection","score":0.9110000133514404},{"id":"https://openalex.org/keywords/life-insurance","display_name":"life insurance","score":0.9110000133514404},{"id":"https://openalex.org/keywords/policyholders","display_name":"policyholders","score":0.718999981880188},{"id":"https://openalex.org/keywords/product-transparency","display_name":"product transparency","score":0.8629999756813049},{"id":"https://openalex.org/keywords/insurance-claims-procedure","display_name":"insurance claims procedure","score":0.8119999766349792},{"id":"https://openalex.org/keywords/litigation","display_name":"litigation","score":0.3889999985694885}],"concepts":[{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.6664929389953613},{"id":"https://openalex.org/C2777134139","wikidata":"https://www.wikidata.org/wiki/Q697327","display_name":"Lawsuit","level":2,"score":0.5700010657310486},{"id":"https://openalex.org/C2778449503","wikidata":"https://www.wikidata.org/wiki/Q329777","display_name":"Appeal","level":2,"score":0.5120640397071838},{"id":"https://openalex.org/C3020299011","wikidata":"https://www.wikidata.org/wiki/Q626608","display_name":"Life insurance","level":2,"score":0.4920746684074402},{"id":"https://openalex.org/C162118730","wikidata":"https://www.wikidata.org/wiki/Q1128453","display_name":"Actuarial science","level":1,"score":0.4762987196445465},{"id":"https://openalex.org/C2778976927","wikidata":"https://www.wikidata.org/wiki/Q838081","display_name":"Insurance fraud","level":2,"score":0.45797061920166016},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4208371341228485},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.41469883918762207},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2632148861885071},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.2301260530948639},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.1813707947731018},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.13017037510871887},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.09785664081573486},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.35877/soshum1710","doi":"https://doi.org/10.35877/soshum1710","is_oa":true,"landing_page_url":"http://dx.doi.org/10.35877/soshum1710","pdf_url":"https://jurnal.ahmar.id/index.php/soshum/article/download/1710/1072","source":{"id":"https://openalex.org/S4210210623","display_name":"ARRUS Journal of Social Sciences and Humanities","issn_l":"2776-7930","issn":["2776-7930","2807-3010"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ARRUS Journal of Social Sciences and Humanities","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.35877/soshum1710","doi":"https://doi.org/10.35877/soshum1710","is_oa":true,"landing_page_url":"http://dx.doi.org/10.35877/soshum1710","pdf_url":"https://jurnal.ahmar.id/index.php/soshum/article/download/1710/1072","source":{"id":"https://openalex.org/S4210210623","display_name":"ARRUS Journal of Social Sciences and Humanities","issn_l":"2776-7930","issn":["2776-7930","2807-3010"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ARRUS Journal of Social Sciences and Humanities","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.8999999761581421,"display_name":"Peace, justice, and strong institutions","id":"https://metadata.un.org/sdg/16"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4378570370.pdf","grobid_xml":"https://content.openalex.org/works/W4378570370.grobid-xml"},"referenced_works_count":25,"referenced_works":["https://openalex.org/W1483929922","https://openalex.org/W2567304250","https://openalex.org/W2911753102","https://openalex.org/W2918490372","https://openalex.org/W2936393348","https://openalex.org/W2944859539","https://openalex.org/W2975980542","https://openalex.org/W2982799584","https://openalex.org/W3006562339","https://openalex.org/W3024515706","https://openalex.org/W3088069292","https://openalex.org/W3094188346","https://openalex.org/W3116587219","https://openalex.org/W3125491061","https://openalex.org/W3135080125","https://openalex.org/W3148957809","https://openalex.org/W3157881355","https://openalex.org/W3195213732","https://openalex.org/W3208925314","https://openalex.org/W3213469411","https://openalex.org/W4297818398","https://openalex.org/W4297820937","https://openalex.org/W4312990903","https://openalex.org/W4323061205","https://openalex.org/W4323843492"],"related_works":["https://openalex.org/W7127243352","https://openalex.org/W4390029987","https://openalex.org/W7165966025","https://openalex.org/W7215584066","https://openalex.org/W7215163921","https://openalex.org/W2978861249","https://openalex.org/W4401868008","https://openalex.org/W4413898086","https://openalex.org/W4367153337","https://openalex.org/W4413441974"],"abstract_inverted_index":{"This":[0,81],"study":[1],"aims":[2],"to":[3,9,85],"examine":[4],"the":[5],"legal":[6,94],"protection":[7,95],"provided":[8],"customers":[10,47],"of":[11],"life":[12,97],"insurance":[13,98],"policyholders":[14],"in":[15,51,92],"Bumi":[16,52,90],"Putera,":[17],"focusing":[18],"on":[19],"product":[20],"transparency,":[21],"fair":[22],"and":[23,31,48,62,79],"fast":[24],"claim":[25],"procedures,":[26],"as":[27,29],"well":[28],"appeal":[30],"lawsuit":[32],"procedures.":[33],"The":[34,54,65],"method":[35],"used":[36,58],"field":[37],"research":[38,82],"with":[39,46],"a":[40],"qualitative":[41,71],"approach":[42],"through":[43],"in-depth":[44,63],"interviews":[45],"related":[49],"parties":[50],"Putera.":[53],"data":[55,67,75,77],"collection":[56],"techniques":[57],"were":[59,68],"document":[60],"studies":[61],"interviews.":[64],"collected":[66],"analyzed":[69],"by":[70],"analysis":[72],"methods,":[73],"namely":[74],"reduction,":[76],"presentation,":[78],"conclusions.":[80],"is":[83],"expected":[84],"provide":[86],"useful":[87],"recommendations":[88],"for":[89,96],"Putera":[91],"improving":[93],"policyholder":[99],"customers.":[100]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":2}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2023-05-28T00:00:00"}