{"id":"https://openalex.org/W4372266840","doi":"https://doi.org/10.1109/icaccs57279.2023.10112957","title":"A Review of The Role of Artificial Intelligence in Employee Engagement","display_name":"A Review of The Role of Artificial Intelligence in Employee Engagement","publication_year":2023,"publication_date":"2023-03-17","ids":{"openalex":"https://openalex.org/W4372266840","doi":"https://doi.org/10.1109/icaccs57279.2023.10112957"},"language":"en","primary_location":{"id":"doi:10.1109/icaccs57279.2023.10112957","doi":"https://doi.org/10.1109/icaccs57279.2023.10112957","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icaccs57279.2023.10112957","pdf_url":null,"source":{"id":"https://openalex.org/S4363607785","display_name":"International Conference on Advanced Computing and Communication Systems (ICACCS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 9th International Conference on Advanced Computing and Communication Systems (ICACCS)","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5066030087","display_name":"Prabhat Mittal","orcid":"https://orcid.org/0000-0001-5352-7955","observed_orcids":["https://orcid.org/0000-0001-5352-7955","https://orcid.org/0000-0003-2054-0285"]},"institutions":[{"id":"https://openalex.org/I110166357","display_name":"University of Delhi","ror":"https://ror.org/04gzb2213","country_code":"IN","type":"education","lineage":["https://openalex.org/I110166357"]},{"id":"https://openalex.org/I4405284013","display_name":"Satyawati College (Evening)","ror":"https://ror.org/02qx3qy30","country_code":"IN","type":"education","lineage":["https://openalex.org/I110166357","https://openalex.org/I4405284013"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Prabhat Mittal","raw_affiliation_strings":["University of Delhi,Satyawati College (Eve.),Delhi,India","Satyawati College (Eve.), University of Delhi, Delhi, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Delhi,Satyawati College (Eve.),Delhi,India","institution_ids":["https://openalex.org/I110166357","https://openalex.org/I4405284013"]},{"raw_affiliation_string":"Satyawati College (Eve.), University of Delhi, Delhi, India","institution_ids":["https://openalex.org/I110166357","https://openalex.org/I4405284013"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050854719","display_name":"Rachna Bansal Jora","orcid":"https://orcid.org/0000-0001-5654-9201","observed_orcids":["https://orcid.org/0000-0001-5654-9201"]},"institutions":[{"id":"https://openalex.org/I74885063","display_name":"Sharda University","ror":"https://ror.org/03b6ffh07","country_code":"IN","type":"education","lineage":["https://openalex.org/I74885063"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Rachna Bansal Jora","raw_affiliation_strings":["Sharda University,School of Business Studies,Delhi NCR,U.P.,India","School of Business Studies, Sharda University, Delhi NCR, U.P., India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Sharda University,School of Business Studies,Delhi NCR,U.P.,India","institution_ids":["https://openalex.org/I74885063"]},{"raw_affiliation_string":"School of Business Studies, Sharda University, Delhi NCR, U.P., India","institution_ids":["https://openalex.org/I74885063"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008736746","display_name":"Kavneet Kaur Sodhi","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I74885063","display_name":"Sharda University","ror":"https://ror.org/03b6ffh07","country_code":"IN","type":"education","lineage":["https://openalex.org/I74885063"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Kavneet Kaur Sodhi","raw_affiliation_strings":["Sharda University,School of Business Studies,Delhi NCR,U.P.,India","School of Business Studies, Sharda University, Delhi NCR, U.P., India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Sharda University,School of Business Studies,Delhi NCR,U.P.,India","institution_ids":["https://openalex.org/I74885063"]},{"raw_affiliation_string":"School of Business Studies, Sharda University, Delhi NCR, U.P., India","institution_ids":["https://openalex.org/I74885063"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101703927","display_name":"Parul Saxena","orcid":"https://orcid.org/0000-0002-8965-3264","observed_orcids":["https://orcid.org/0000-0002-8965-3264"]},"institutions":[{"id":"https://openalex.org/I74885063","display_name":"Sharda University","ror":"https://ror.org/03b6ffh07","country_code":"IN","type":"education","lineage":["https://openalex.org/I74885063"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Parul Saxena","raw_affiliation_strings":["Sharda University,School of Business Studies,Delhi NCR,U.P.,India","School of Business Studies, Sharda University, Delhi NCR, U.P., India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Sharda University,School of Business Studies,Delhi NCR,U.P.,India","institution_ids":["https://openalex.org/I74885063"]},{"raw_affiliation_string":"School of Business Studies, Sharda University, Delhi NCR, U.P., India","institution_ids":["https://openalex.org/I74885063"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":29.5726,"has_fulltext":false,"cited_by_count":53,"citation_normalized_percentile":{"value":0.99786268,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"2502","last_page":"2506"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13812","display_name":"AI and HR Technologies","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13812","display_name":"AI and HR Technologies","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"artificial intelligence","score":0.9929999709129333},{"id":"https://openalex.org/keywords/employee-engagement","display_name":"employee engagement","score":1.0},{"id":"https://openalex.org/keywords/human-resource-management","display_name":"human resource management","score":0.996999979019165},{"id":"https://openalex.org/keywords/performance-monitoring","display_name":"performance monitoring","score":0.7120000123977661},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"sentiment analysis","score":0.996999979019165},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"natural language processing","score":0.9950000047683716},{"id":"https://openalex.org/keywords/employee-recognition","display_name":"employee recognition","score":0.843999981880188},{"id":"https://openalex.org/keywords/employee-wellness","display_name":"employee wellness","score":0.902999997138977},{"id":"https://openalex.org/keywords/skill-development","display_name":"skill development","score":0.7850000262260437},{"id":"https://openalex.org/keywords/workplace-communication","display_name":"workplace communication","score":0.5879999995231628},{"id":"https://openalex.org/keywords/productivity","display_name":"productivity","score":0.45899999141693115}],"concepts":[{"id":"https://openalex.org/C99753626","wikidata":"https://www.wikidata.org/wiki/Q14937678","display_name":"Employee engagement","level":2,"score":0.8975245952606201},{"id":"https://openalex.org/C2777146004","wikidata":"https://www.wikidata.org/wiki/Q14949826","display_name":"CLARITY","level":2,"score":0.7623931765556335},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6405686736106873},{"id":"https://openalex.org/C2778139618","wikidata":"https://www.wikidata.org/wiki/Q13440398","display_name":"Workforce","level":2,"score":0.6319403648376465},{"id":"https://openalex.org/C204983608","wikidata":"https://www.wikidata.org/wiki/Q2111958","display_name":"Productivity","level":2,"score":0.5620318651199341},{"id":"https://openalex.org/C202372285","wikidata":"https://www.wikidata.org/wiki/Q1056396","display_name":"Human resource management","level":2,"score":0.5091204047203064},{"id":"https://openalex.org/C149215556","wikidata":"https://www.wikidata.org/wiki/Q5374296","display_name":"Employee resource groups","level":4,"score":0.4783984422683716},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.47662532329559326},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.43650758266448975},{"id":"https://openalex.org/C107645774","wikidata":"https://www.wikidata.org/wiki/Q5467169","display_name":"Human resources","level":2,"score":0.42752790451049805},{"id":"https://openalex.org/C2781160688","wikidata":"https://www.wikidata.org/wiki/Q2234192","display_name":"Work engagement","level":3,"score":0.4113752841949463},{"id":"https://openalex.org/C182021174","wikidata":"https://www.wikidata.org/wiki/Q5374295","display_name":"Employee research","level":3,"score":0.3147321939468384},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.2581515312194824},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.18657973408699036},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.16002798080444336},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.14567169547080994},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C139719470","wikidata":"https://www.wikidata.org/wiki/Q39680","display_name":"Macroeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/icaccs57279.2023.10112957","doi":"https://doi.org/10.1109/icaccs57279.2023.10112957","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icaccs57279.2023.10112957","pdf_url":null,"source":{"id":"https://openalex.org/S4363607785","display_name":"International Conference on Advanced Computing and Communication Systems (ICACCS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 9th International Conference on Advanced Computing and Communication Systems (ICACCS)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6452000141143799,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":18,"referenced_works":["https://openalex.org/W1559370501","https://openalex.org/W1989763926","https://openalex.org/W2005673510","https://openalex.org/W2051361041","https://openalex.org/W2055096387","https://openalex.org/W2067588984","https://openalex.org/W2102668213","https://openalex.org/W2220734533","https://openalex.org/W2918214187","https://openalex.org/W2949912506","https://openalex.org/W3114697749","https://openalex.org/W3118957130","https://openalex.org/W4242883546","https://openalex.org/W4283212640","https://openalex.org/W4293087564","https://openalex.org/W4293087692","https://openalex.org/W4293218784","https://openalex.org/W4309264733"],"related_works":["https://openalex.org/W7164050893","https://openalex.org/W7216670964","https://openalex.org/W4395702361","https://openalex.org/W4410233546","https://openalex.org/W7212297567","https://openalex.org/W4403486412","https://openalex.org/W7117459604","https://openalex.org/W4417429338","https://openalex.org/W7165180389","https://openalex.org/W4408944877"],"abstract_inverted_index":{"This":[0,89],"paper":[1,90,115],"aims":[2,91],"to":[3,51,86,92,141],"explore":[4],"the":[5,40,94,111,114,121,132],"role":[6],"of":[7,26,38,63,96,123,134],"artificial":[8],"intelligence":[9],"(AI)":[10],"in":[11,23,43,125],"employee":[12,31,57,99,126,137],"engagement":[13,100,127,138],"through":[14],"a":[15,35,72,107,147],"literature":[16,104,112],"review.":[17],"AI":[18,44,97,124,135],"is":[19,34,84],"increasingly":[20],"being":[21],"used":[22],"various":[24],"functions":[25],"human":[27],"resource":[28],"management,":[29],"including":[30],"engagement,":[32,58],"which":[33],"critical":[36],"aspect":[37],"managing":[39],"workforce.":[41],"Advancements":[42],"and":[45,67,82,105,136,146],"machine":[46],"learning":[47],"have":[48],"enabled":[49],"organizations":[50],"find":[52],"new":[53],"uses":[54],"for":[55,119,128],"enhancing":[56],"such":[59],"as":[60],"real-time":[61],"monitoring":[62],"performance,":[64],"sentiment":[65],"analysis,":[66],"natural":[68],"language":[69],"processing.":[70],"Creating":[71],"holistic":[73],"work":[74,149],"environment":[75],"that":[76],"promotes":[77],"clarity,":[78],"skill":[79],"development,":[80],"recognition,":[81],"wellness":[83],"essential":[85],"engage":[87],"employees.":[88],"identify":[93],"impact":[95],"on":[98,110],"by":[101],"reviewing":[102],"relevant":[103],"developing":[106],"conclusion.":[108],"Based":[109],"review,":[113],"will":[116],"offer":[117],"recommendations":[118],"expanding":[120],"use":[122],"diverse":[129],"firms.":[130],"Ultimately,":[131],"combination":[133],"can":[139],"lead":[140],"increased":[142],"productivity,":[143],"improved":[144],"communication,":[145],"collaborative":[148],"environment.":[150]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":18},{"year":2024,"cited_by_count":23},{"year":2023,"cited_by_count":6}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2023-05-07T00:00:00"}
