{"id":"https://openalex.org/W4367187763","doi":"https://doi.org/10.1016/j.jup.2023.101559","title":"Performance analytics for regulation in retail water utilities: Guiding asset management by identifying peers and targets","display_name":"Performance analytics for regulation in retail water utilities: Guiding asset management by identifying peers and targets","publication_year":2023,"publication_date":"2023-04-27","ids":{"openalex":"https://openalex.org/W4367187763","doi":"https://doi.org/10.1016/j.jup.2023.101559"},"language":"en","primary_location":{"id":"doi:10.1016/j.jup.2023.101559","doi":"https://doi.org/10.1016/j.jup.2023.101559","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.jup.2023.101559","pdf_url":null,"source":{"id":"https://openalex.org/S114076160","display_name":"Utilities Policy","issn_l":"0957-1787","issn":["0957-1787","1878-4356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","dongbi-c","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Utilities Policy","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.1016/j.jup.2023.101559","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5085127679","display_name":"Hermilio Vilarinho","orcid":"https://orcid.org/0000-0002-8208-2307","observed_orcids":["https://orcid.org/0000-0002-8208-2307"]},"institutions":[{"id":"https://openalex.org/I182534213","display_name":"Universidade do Porto","ror":"https://ror.org/043pwc612","country_code":"PT","type":"education","lineage":["https://openalex.org/I182534213"]}],"countries":["PT"],"is_corresponding":true,"raw_author_name":"Hermilio Vilarinho","raw_affiliation_strings":["Faculty of Engineering, University of Porto, Porto, Portugal"],"raw_orcid":"https://orcid.org/0000-0002-8208-2307","affiliations":[{"raw_affiliation_string":"Faculty of Engineering, University of Porto, Porto, Portugal","institution_ids":["https://openalex.org/I182534213"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5017869509","display_name":"Giovanna D\u2019Inverno","orcid":"https://orcid.org/0000-0002-9738-4121","observed_orcids":["https://orcid.org/0000-0002-9738-4121"]},"institutions":[{"id":"https://openalex.org/I108290504","display_name":"University of Pisa","ror":"https://ror.org/03ad39j10","country_code":"IT","type":"education","lineage":["https://openalex.org/I108290504"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Giovanna D\u2019Inverno","raw_affiliation_strings":["Department of Economics and Management, University of Pisa, Pisa, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Economics and Management, University of Pisa, Pisa, Italy","institution_ids":["https://openalex.org/I108290504"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013604188","display_name":"Henriqueta N\u00f3voa","orcid":"https://orcid.org/0000-0002-6437-9262","observed_orcids":["https://orcid.org/0000-0002-6437-9262"]},"institutions":[{"id":"https://openalex.org/I182534213","display_name":"Universidade do Porto","ror":"https://ror.org/043pwc612","country_code":"PT","type":"education","lineage":["https://openalex.org/I182534213"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Henriqueta N\u00f3voa","raw_affiliation_strings":["Faculty of Engineering, University of Porto, Porto, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Engineering, University of Porto, Porto, Portugal","institution_ids":["https://openalex.org/I182534213"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5068554416","display_name":"Ana Santos Camanho","orcid":"https://orcid.org/0000-0001-7683-5889","observed_orcids":["https://orcid.org/0000-0001-7683-5889"]},"institutions":[{"id":"https://openalex.org/I182534213","display_name":"Universidade do Porto","ror":"https://ror.org/043pwc612","country_code":"PT","type":"education","lineage":["https://openalex.org/I182534213"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Ana S. Camanho","raw_affiliation_strings":["Faculty of Engineering, University of Porto, Porto, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Engineering, University of Porto, Porto, Portugal","institution_ids":["https://openalex.org/I182534213"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5085127679"],"corresponding_institution_ids":["https://openalex.org/I182534213"],"apc_list":{"value":2600,"currency":"USD","value_usd":2600},"apc_paid":{"value":2600,"currency":"USD","value_usd":2600},"fwci":4.8288,"has_fulltext":true,"cited_by_count":33,"citation_normalized_percentile":{"value":0.95506588,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":99},"biblio":{"volume":"82","issue":null,"first_page":"101559","last_page":"101559"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10357","display_name":"Efficiency Analysis Using DEA","score":0.9643999934196472,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10357","display_name":"Efficiency Analysis Using DEA","score":0.9643999934196472,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11220","display_name":"Water Systems and Optimization","score":0.01810000091791153,"subfield":{"id":"https://openalex.org/subfields/2205","display_name":"Civil and Structural Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12248","display_name":"Water Governance and Infrastructure","score":0.007899999618530273,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/asset-management","display_name":"asset management","score":0.8569999933242798},{"id":"https://openalex.org/keywords/performance-analytics","display_name":"performance analytics","score":0.7279999852180481},{"id":"https://openalex.org/keywords/peer-benchmarking","display_name":"peer benchmarking","score":0.6389999985694885},{"id":"https://openalex.org/keywords/target-setting","display_name":"target setting","score":0.777999997138977},{"id":"https://openalex.org/keywords/composite-index","display_name":"composite index","score":0.6970000267028809},{"id":"https://openalex.org/keywords/water-supply-regulation","display_name":"water supply regulation","score":0.550000011920929},{"id":"https://openalex.org/keywords/utility-performance","display_name":"utility performance","score":0.41600000858306885},{"id":"https://openalex.org/keywords/management-systems","display_name":"management systems","score":0.5379999876022339},{"id":"https://openalex.org/keywords/operating-conditions","display_name":"operating conditions","score":0.6669999957084656}],"concepts":[{"id":"https://openalex.org/C2776517139","wikidata":"https://www.wikidata.org/wiki/Q873442","display_name":"Asset management","level":2,"score":0.7219586372375488},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6369094848632812},{"id":"https://openalex.org/C76178495","wikidata":"https://www.wikidata.org/wiki/Q4808784","display_name":"Asset (computer security)","level":2,"score":0.6143063306808472},{"id":"https://openalex.org/C22088475","wikidata":"https://www.wikidata.org/wiki/Q647974","display_name":"Data envelopment analysis","level":2,"score":0.5513626337051392},{"id":"https://openalex.org/C149199144","wikidata":"https://www.wikidata.org/wiki/Q60750670","display_name":"IT asset management","level":3,"score":0.49837160110473633},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4909563362598419},{"id":"https://openalex.org/C79158427","wikidata":"https://www.wikidata.org/wiki/Q485396","display_name":"Analytics","level":2,"score":0.4835653007030487},{"id":"https://openalex.org/C184356942","wikidata":"https://www.wikidata.org/wiki/Q830382","display_name":"Best practice","level":2,"score":0.42762547731399536},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.36579692363739014},{"id":"https://openalex.org/C134560507","wikidata":"https://www.wikidata.org/wiki/Q753291","display_name":"Environmental economics","level":1,"score":0.3656546473503113},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.3560265302658081},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.34352821111679077},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.2495076060295105},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.13482242822647095},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.10074609518051147},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.10000470280647278},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.0},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1016/j.jup.2023.101559","doi":"https://doi.org/10.1016/j.jup.2023.101559","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.jup.2023.101559","pdf_url":null,"source":{"id":"https://openalex.org/S114076160","display_name":"Utilities Policy","issn_l":"0957-1787","issn":["0957-1787","1878-4356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","dongbi-c","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Utilities Policy","raw_type":"journal-article"},{"id":"pmh:oai:arpi.unipi.it:11568/1176550","doi":null,"is_oa":true,"landing_page_url":"https://www.sciencedirect.com/science/article/pii/S0957178723000711","pdf_url":"https://arpi.unipi.it/bitstream/11568/1176550/2/Performance%20analytics.pdf","source":{"id":"https://openalex.org/S4377196265","display_name":"CINECA IRIS Institutial research information system (University of Pisa)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I108290504","host_organization_name":"University of Pisa","host_organization_lineage":["https://openalex.org/I108290504"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:lirias2repo.kuleuven.be:20.500.12942/725118","doi":null,"is_oa":true,"landing_page_url":"https://lirias.kuleuven.be/handle/20.500.12942/725118","pdf_url":"https://lirias.kuleuven.be/retrieve/2ffff8f8-4466-4b8b-b2f5-8ab16aef7cf2","source":{"id":"https://openalex.org/S7407055369","display_name":"Lirias","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Utilities Policy, vol. 82, Art.No. ARTN 101559","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:RePEc:eee:juipol:v:82:y:2023:i:c:s0957178723000711","doi":null,"is_oa":false,"landing_page_url":"http://www.sciencedirect.com/science/article/pii/S0957178723000711","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"doi:10.1016/j.jup.2023.101559","doi":"https://doi.org/10.1016/j.jup.2023.101559","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.jup.2023.101559","pdf_url":null,"source":{"id":"https://openalex.org/S114076160","display_name":"Utilities Policy","issn_l":"0957-1787","issn":["0957-1787","1878-4356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","dongbi-c","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Utilities Policy","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Clean water and sanitation","score":0.965499997138977,"id":"https://metadata.un.org/sdg/6"},{"display_name":"Industry, innovation and infrastructure","score":0.651199996471405,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[{"id":"https://openalex.org/G5897149676","display_name":null,"funder_award_id":"2021.05244","funder_id":"https://openalex.org/F4320334779","funder_display_name":"Funda\u00e7\u00e3o para a Ci\u00eancia e a Tecnologia"}],"funders":[{"id":"https://openalex.org/F4320334779","display_name":"Funda\u00e7\u00e3o para a Ci\u00eancia e a Tecnologia","ror":"https://ror.org/00snfqn58"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4367187763.pdf","grobid_xml":"https://content.openalex.org/works/W4367187763.grobid-xml"},"referenced_works_count":95,"referenced_works":["https://openalex.org/W92912060","https://openalex.org/W106807888","https://openalex.org/W206974389","https://openalex.org/W638342935","https://openalex.org/W1970097974","https://openalex.org/W1979110809","https://openalex.org/W1981884801","https://openalex.org/W1984711166","https://openalex.org/W1990808695","https://openalex.org/W1991648565","https://openalex.org/W2005591988","https://openalex.org/W2013310217","https://openalex.org/W2016669031","https://openalex.org/W2019180267","https://openalex.org/W2024750876","https://openalex.org/W2025478920","https://openalex.org/W2027843849","https://openalex.org/W2036461257","https://openalex.org/W2036895319","https://openalex.org/W2037084464","https://openalex.org/W2041802179","https://openalex.org/W2045551166","https://openalex.org/W2046360690","https://openalex.org/W2051486720","https://openalex.org/W2068424900","https://openalex.org/W2074262284","https://openalex.org/W2075013937","https://openalex.org/W2075896440","https://openalex.org/W2076452041","https://openalex.org/W2082571265","https://openalex.org/W2087205407","https://openalex.org/W2095723131","https://openalex.org/W2111551938","https://openalex.org/W2122775481","https://openalex.org/W2123482849","https://openalex.org/W2127397015","https://openalex.org/W2130280323","https://openalex.org/W2130476589","https://openalex.org/W2147940867","https://openalex.org/W2161592425","https://openalex.org/W2162463220","https://openalex.org/W2192226564","https://openalex.org/W2221326095","https://openalex.org/W2282075288","https://openalex.org/W2313755021","https://openalex.org/W2320150857","https://openalex.org/W2336057756","https://openalex.org/W2341691798","https://openalex.org/W2518479001","https://openalex.org/W2528140001","https://openalex.org/W2554749431","https://openalex.org/W2607112081","https://openalex.org/W2750928545","https://openalex.org/W2752494435","https://openalex.org/W2755512845","https://openalex.org/W2780549671","https://openalex.org/W2789379693","https://openalex.org/W2790236455","https://openalex.org/W2799414477","https://openalex.org/W2804469565","https://openalex.org/W2891152661","https://openalex.org/W2936486988","https://openalex.org/W2936987631","https://openalex.org/W2942117917","https://openalex.org/W2961427123","https://openalex.org/W2967301424","https://openalex.org/W2977633051","https://openalex.org/W2997713978","https://openalex.org/W3000300933","https://openalex.org/W3010862522","https://openalex.org/W3015235539","https://openalex.org/W3020235844","https://openalex.org/W3027791382","https://openalex.org/W3047661641","https://openalex.org/W3085522843","https://openalex.org/W3093551863","https://openalex.org/W3128179807","https://openalex.org/W3193924624","https://openalex.org/W3193941791","https://openalex.org/W3197742274","https://openalex.org/W3211591105","https://openalex.org/W4210883704","https://openalex.org/W4220923734","https://openalex.org/W4240238021","https://openalex.org/W4243029988","https://openalex.org/W4293236088","https://openalex.org/W4312193331","https://openalex.org/W4315629118","https://openalex.org/W4321438711","https://openalex.org/W4390461978","https://openalex.org/W4399569951","https://openalex.org/W4399648058","https://openalex.org/W6634827803","https://openalex.org/W6727067130","https://openalex.org/W7214176574"],"related_works":["https://openalex.org/W4321438711","https://openalex.org/W3047661641","https://openalex.org/W2582939996","https://openalex.org/W2939455887","https://openalex.org/W2903605026","https://openalex.org/W2119273593","https://openalex.org/W2146621372","https://openalex.org/W2051486720","https://openalex.org/W2156742304","https://openalex.org/W4233731624"],"abstract_inverted_index":{"This":[0],"research":[1],"evaluates":[2],"the":[3,11,34,40,71,76,89,101,137,143,150,161,169,171],"performance":[4,93,167],"of":[5,61,88,130,139],"water":[6,44],"supply":[7],"utilities":[8],"operating":[9],"at":[10],"retail":[12],"level":[13],"in":[14,33,48,81,126,164,176],"Portugal":[15,49],"concerning":[16,107],"asset":[17,62,165],"management":[18,67,103,110,166],"practices.":[19],"The":[20,86,97,128],"study\u2019s":[21],"main":[22],"innovative":[23],"feature":[24],"is":[25,79,94,105],"identifying":[26],"peers":[27,131,148],"and":[28,45,66,83,119,136,156],"targets":[29,140],"to":[30,53],"guide":[31],"improvements":[32],"sector.":[35],"Reliable":[36],"data":[37],"collected":[38],"by":[39,146],"regulatory":[41,182],"authority":[42],"for":[43,133,152,185],"waste":[46],"services":[47],"(ERSAR)":[50],"are":[51],"employed":[52,80],"design":[54],"two":[55],"composite":[56],"indicators":[57],"reflecting":[58],"different":[59],"dimensions":[60],"management:":[63],"operational":[64,124],"conditions":[65],"systems.":[68],"Based":[69],"on":[70,91,142],"Data":[72],"Envelopment":[73],"Analysis":[74],"technique,":[75],"Benefit-of-the-Doubt":[77],"model":[78,104],"robust":[82],"conditional":[84],"formulations.":[85],"role":[87],"context":[90],"utilities\u2019":[92],"also":[95],"investigated.":[96],"results":[98,125],"show":[99],"that":[100],"direct":[102],"unfavourable":[106],"developing":[108],"structured":[109],"systems,":[111],"whilst":[112],"urban":[113],"environments":[114,121],"favour":[115,122],"managerial":[116],"advancement.":[117],"Rural":[118],"semi-urban":[120],"\u201cgood\u201d":[123],"infrastructures.":[127],"pool":[129],"obtained":[132],"each":[134],"utility":[135],"quantification":[138],"based":[141],"observed":[144],"achievements":[145],"those":[147],"facilitates":[149],"search":[151],"industry":[153],"best":[154],"practices":[155],"promotes":[157],"continuous":[158],"improvement.":[159],"Given":[160],"high":[162],"heterogeneity":[163],"within":[168],"sector,":[170],"utility-specific":[172],"target-setting":[173],"approach":[174],"illustrated":[175],"this":[177],"paper":[178],"can":[179],"support":[180],"a":[181],"policy":[183],"review":[184],"determining":[186],"more":[187],"realistic":[188],"goals.":[189]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":9},{"year":2024,"cited_by_count":16},{"year":2023,"cited_by_count":2}],"updated_date":"2026-11-10T11:39:43.021295","created_date":"2023-04-28T00:00:00"}
