{"id":"https://openalex.org/W4366212971","doi":"https://doi.org/10.1002/cb.2164","title":"What was yours is (for now) mine: Prior user knowledge reduces product satisfaction but can improve experiential satisfaction in access\u2010based consumption","display_name":"What was yours is (for now) mine: Prior user knowledge reduces product satisfaction but can improve experiential satisfaction in access\u2010based consumption","publication_year":2023,"publication_date":"2023-04-16","ids":{"openalex":"https://openalex.org/W4366212971","doi":"https://doi.org/10.1002/cb.2164"},"language":"en","primary_location":{"id":"doi:10.1002/cb.2164","doi":"https://doi.org/10.1002/cb.2164","is_oa":true,"landing_page_url":"https://doi.org/10.1002/cb.2164","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/cb.2164","source":{"id":"https://openalex.org/S41958068","display_name":"Journal of Consumer Behaviour","issn_l":"1472-0817","issn":["1472-0817","1479-1838"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Consumer Behaviour","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/cb.2164","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063877602","display_name":"Rusty Allen Stough","orcid":"https://orcid.org/0000-0002-2648-300X","observed_orcids":["https://orcid.org/0000-0002-2648-300X"]},"institutions":[{"id":"https://openalex.org/I7947594","display_name":"University of Maine","ror":"https://ror.org/01adr0w49","country_code":"US","type":"education","lineage":["https://openalex.org/I2802397601","https://openalex.org/I7947594"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Rusty Allen Stough","raw_affiliation_strings":["Maine Business School, University of Maine, Orono, Maine, USA"],"raw_orcid":"https://orcid.org/0000-0002-2648-300X","affiliations":[{"raw_affiliation_string":"Maine Business School, University of Maine, Orono, Maine, USA","institution_ids":["https://openalex.org/I7947594"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5004910550","display_name":"Erin Percival Carter","orcid":"https://orcid.org/0000-0002-3297-0912","observed_orcids":["https://orcid.org/0000-0002-3297-0912"]},"institutions":[{"id":"https://openalex.org/I7947594","display_name":"University of Maine","ror":"https://ror.org/01adr0w49","country_code":"US","type":"education","lineage":["https://openalex.org/I2802397601","https://openalex.org/I7947594"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Erin Percival Carter","raw_affiliation_strings":["Maine Business School, University of Maine, Orono, Maine, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Maine Business School, University of Maine, Orono, Maine, USA","institution_ids":["https://openalex.org/I7947594"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5063877602"],"corresponding_institution_ids":["https://openalex.org/I7947594"],"apc_list":{"value":3040,"currency":"USD","value_usd":3040},"apc_paid":{"value":3040,"currency":"USD","value_usd":3040},"fwci":2.3705,"has_fulltext":true,"cited_by_count":9,"citation_normalized_percentile":{"value":0.90546142,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":97},"biblio":{"volume":"22","issue":"4","first_page":"833","last_page":"847"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9887999892234802,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9887999892234802,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.0038999998942017555,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.002199999988079071,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/product-satisfaction","display_name":"product satisfaction","score":0.765999972820282},{"id":"https://openalex.org/keywords/experiential-satisfaction","display_name":"experiential satisfaction","score":1.0},{"id":"https://openalex.org/keywords/access-based-consumption","display_name":"access-based consumption","score":0.9900000095367432},{"id":"https://openalex.org/keywords/sharing-economy","display_name":"sharing economy","score":0.9850000143051147},{"id":"https://openalex.org/keywords/peer-information","display_name":"peer information","score":0.38100001215934753},{"id":"https://openalex.org/keywords/user-characteristics","display_name":"user characteristics","score":0.5180000066757202},{"id":"https://openalex.org/keywords/self-concept","display_name":"self-concept","score":0.7099999785423279}],"concepts":[{"id":"https://openalex.org/C37228920","wikidata":"https://www.wikidata.org/wiki/Q1307600","display_name":"Experiential learning","level":2,"score":0.8429723978042603},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.6979466080665588},{"id":"https://openalex.org/C30772137","wikidata":"https://www.wikidata.org/wiki/Q5164762","display_name":"Consumption (sociology)","level":2,"score":0.6671546697616577},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.5335280299186707},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.4246801733970642},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.42333418130874634},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3653604984283447},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3584175407886505},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3204382658004761},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.29573994874954224},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.1943088173866272},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.11781522631645203},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.10157391428947449},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.06353706121444702},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1002/cb.2164","doi":"https://doi.org/10.1002/cb.2164","is_oa":true,"landing_page_url":"https://doi.org/10.1002/cb.2164","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/cb.2164","source":{"id":"https://openalex.org/S41958068","display_name":"Journal of Consumer Behaviour","issn_l":"1472-0817","issn":["1472-0817","1479-1838"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Consumer Behaviour","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1002/cb.2164","doi":"https://doi.org/10.1002/cb.2164","is_oa":true,"landing_page_url":"https://doi.org/10.1002/cb.2164","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/cb.2164","source":{"id":"https://openalex.org/S41958068","display_name":"Journal of Consumer Behaviour","issn_l":"1472-0817","issn":["1472-0817","1479-1838"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Consumer Behaviour","raw_type":"journal-article"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"display_name":"Decent work and economic growth","score":0.4300000071525574,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4366212971.pdf","grobid_xml":"https://content.openalex.org/works/W4366212971.grobid-xml"},"referenced_works_count":81,"referenced_works":["https://openalex.org/W1540565333","https://openalex.org/W1550674074","https://openalex.org/W1571620383","https://openalex.org/W1584136140","https://openalex.org/W1597565573","https://openalex.org/W1849190772","https://openalex.org/W1964924375","https://openalex.org/W1970395039","https://openalex.org/W1977382236","https://openalex.org/W1982674195","https://openalex.org/W1985008672","https://openalex.org/W2002754926","https://openalex.org/W2007469276","https://openalex.org/W2009498735","https://openalex.org/W2022365405","https://openalex.org/W2024300665","https://openalex.org/W2026318397","https://openalex.org/W2029310857","https://openalex.org/W2033269323","https://openalex.org/W2037724477","https://openalex.org/W2038633100","https://openalex.org/W2050801799","https://openalex.org/W2050849884","https://openalex.org/W2058392631","https://openalex.org/W2058806962","https://openalex.org/W2060472503","https://openalex.org/W2068166759","https://openalex.org/W2070950781","https://openalex.org/W2071856764","https://openalex.org/W2075865671","https://openalex.org/W2076300620","https://openalex.org/W2085548520","https://openalex.org/W2085645456","https://openalex.org/W2087826376","https://openalex.org/W2100994755","https://openalex.org/W2102215074","https://openalex.org/W2126970616","https://openalex.org/W2128620896","https://openalex.org/W2140163653","https://openalex.org/W2141778323","https://openalex.org/W2151857205","https://openalex.org/W2157761752","https://openalex.org/W2170547806","https://openalex.org/W2182402457","https://openalex.org/W2276126265","https://openalex.org/W2285756457","https://openalex.org/W2289329452","https://openalex.org/W2330060764","https://openalex.org/W2344858549","https://openalex.org/W2461399145","https://openalex.org/W2478235563","https://openalex.org/W2519766541","https://openalex.org/W2562939000","https://openalex.org/W2581724489","https://openalex.org/W2584584391","https://openalex.org/W2587840773","https://openalex.org/W2608271941","https://openalex.org/W2618631537","https://openalex.org/W2776485893","https://openalex.org/W2776942113","https://openalex.org/W2806728162","https://openalex.org/W2909403413","https://openalex.org/W2912747581","https://openalex.org/W2942522019","https://openalex.org/W2960738664","https://openalex.org/W2986943901","https://openalex.org/W3011911888","https://openalex.org/W3011939010","https://openalex.org/W3041188046","https://openalex.org/W3081318744","https://openalex.org/W3217281601","https://openalex.org/W4200357625","https://openalex.org/W4210789697","https://openalex.org/W4211074110","https://openalex.org/W4213233266","https://openalex.org/W4245647375","https://openalex.org/W4256173697","https://openalex.org/W4281387452","https://openalex.org/W4292539957","https://openalex.org/W4295126651","https://openalex.org/W4296608992"],"related_works":["https://openalex.org/W2317554611","https://openalex.org/W2467064787","https://openalex.org/W6999583116","https://openalex.org/W3024443717","https://openalex.org/W4313813484","https://openalex.org/W6983152166","https://openalex.org/W3158023851","https://openalex.org/W7097852846","https://openalex.org/W2373297817","https://openalex.org/W4408149457"],"abstract_inverted_index":{"Abstract":[0],"With":[1],"the":[2,5,46,96,112,126,129,165,171,178,183,186,189],"rise":[3],"of":[4,19,24,50,60,89,99,150,164,173,180,185,188],"sharing":[6],"economy,":[7],"more":[8],"consumers":[9,81],"than":[10],"ever":[11],"are":[12,82],"thinking":[13],"about":[14,86,95,128],"products":[15],"not":[16],"in":[17,22,55,62,143],"terms":[18,23],"ownership,":[20],"but":[21],"access":[25],"necessary":[26],"to":[27,44],"facilitate":[28],"experiences.":[29,65],"In":[30,141],"this":[31,174],"paper,":[32],"we":[33,69,108,145,157],"build":[34],"on":[35,154,177],"prior":[36,52,151],"literature,":[37],"which":[38,144],"distinguished":[39],"product":[40,72,101,105],"from":[41],"experiential":[42,74,121,137,155],"satisfaction":[43,61,75,122,138],"explore":[45],"role":[47],"that":[48,71,93,110,170],"knowledge":[49],"a":[51,100,147],"user":[53,98,114,131,152],"plays":[54],"shaping":[56],"these":[57],"two":[58],"types":[59],"access\u2010based":[63],"consumption":[64],"Across":[66],"three":[67],"studies,":[68],"demonstrate":[70],"and":[73,117,169,182],"can":[76],"be":[77],"affected":[78],"differently":[79],"when":[80,111],"provided":[83],"with":[84],"information":[85,94,127,153],"previous":[87,97,113,130,166],"users":[88],"products.":[90],"We":[91],"find":[92,109,146,158],"consistently":[102],"negatively":[103],"impacts":[104],"satisfaction.":[106],"However,":[107],"has":[115],"positive":[116,148],"experientially":[118,135],"relevant":[119],"traits,":[120],"is":[123,132,139,160],"increased.":[124],"When":[125],"negative":[133],"or":[134],"irrelevant,":[136],"decreased.":[140],"cases":[142],"effect":[149],"satisfaction,":[156],"it":[159],"mediated":[161],"by":[162],"transfer":[163],"user's":[167],"traits":[168,181],"effectiveness":[172],"mechanism":[175],"depends":[176],"relevance":[179],"stability":[184],"self\u2010concept":[187],"consumer.":[190]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":4}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2023-04-19T00:00:00"}
