{"id":"https://openalex.org/W4363674641","doi":"https://doi.org/10.3390/su15086410","title":"Social and Personal Norms in Shaping Customers\u2019 Environmentally Sustainable Behavior in Restaurants\u2019 Social Media Communities","display_name":"Social and Personal Norms in Shaping Customers\u2019 Environmentally Sustainable Behavior in Restaurants\u2019 Social Media Communities","publication_year":2023,"publication_date":"2023-04-09","ids":{"openalex":"https://openalex.org/W4363674641","doi":"https://doi.org/10.3390/su15086410"},"language":"en","primary_location":{"id":"doi:10.3390/su15086410","doi":"https://doi.org/10.3390/su15086410","is_oa":true,"landing_page_url":"https://doi.org/10.3390/su15086410","pdf_url":"https://www.mdpi.com/2071-1050/15/8/6410/pdf?version=1681034607","source":{"id":"https://openalex.org/S10134376","display_name":"Sustainability","issn_l":"2071-1050","issn":["2071-1050"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Sustainability","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/2071-1050/15/8/6410/pdf?version=1681034607","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045047102","display_name":"Yoon Jung Jang","orcid":"https://orcid.org/0000-0002-1722-7303","observed_orcids":["https://orcid.org/0000-0002-1722-7303"]},"institutions":[{"id":"https://openalex.org/I85389745","display_name":"Woosong University","ror":"https://ror.org/02srty072","country_code":"KR","type":"education","lineage":["https://openalex.org/I85389745"]}],"countries":["KR"],"is_corresponding":true,"raw_author_name":"Yoon-Jung Jang","raw_affiliation_strings":["School of Hotel, Food Service & Culinary Arts, Woosong University, Daejeon 34606, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0002-1722-7303","affiliations":[{"raw_affiliation_string":"School of Hotel, Food Service & Culinary Arts, Woosong University, Daejeon 34606, Republic of Korea","institution_ids":["https://openalex.org/I85389745"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5048799736","display_name":"Eojina Kim","orcid":"https://orcid.org/0000-0001-6405-6933","observed_orcids":["https://orcid.org/0000-0001-6405-6933"]},"institutions":[{"id":"https://openalex.org/I859038795","display_name":"Virginia Tech","ror":"https://ror.org/02smfhw86","country_code":"US","type":"education","lineage":["https://openalex.org/I859038795"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Eojina Kim","raw_affiliation_strings":["Howard Feiertag Department of Hospitality and Tourism Management, Virginia Tech, Blacksburg, VA 24061, USA"],"raw_orcid":"https://orcid.org/0000-0001-6405-6933","affiliations":[{"raw_affiliation_string":"Howard Feiertag Department of Hospitality and Tourism Management, Virginia Tech, Blacksburg, VA 24061, USA","institution_ids":["https://openalex.org/I859038795"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5045047102"],"corresponding_institution_ids":["https://openalex.org/I85389745"],"apc_list":{"value":2200,"currency":"CHF","value_usd":2447},"apc_paid":{"value":2200,"currency":"CHF","value_usd":2447},"fwci":2.9088,"has_fulltext":true,"cited_by_count":12,"citation_normalized_percentile":{"value":0.91732498,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"15","issue":"8","first_page":"6410","last_page":"6410"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.5820000171661377,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.5820000171661377,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.39969998598098755,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10898","display_name":"Environmental Education and Sustainability","score":0.009200000204145908,"subfield":{"id":"https://openalex.org/subfields/2308","display_name":"Management, Monitoring, Policy and Law"},"field":{"id":"https://openalex.org/fields/23","display_name":"Environmental Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/social-norms","display_name":"social norms","score":0.9800000190734863},{"id":"https://openalex.org/keywords/personal-norms","display_name":"personal norms","score":0.9950000047683716},{"id":"https://openalex.org/keywords/restaurant-customers","display_name":"restaurant customers","score":0.7229999899864197},{"id":"https://openalex.org/keywords/social-media-engagement","display_name":"social media engagement","score":0.8820000290870667},{"id":"https://openalex.org/keywords/brand-commitment","display_name":"brand commitment","score":0.8619999885559082},{"id":"https://openalex.org/keywords/social-reward","display_name":"social reward","score":0.9909999966621399}],"concepts":[{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.7810664176940918},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.6060201525688171},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.56314617395401},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.5477033853530884},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.5312995910644531},{"id":"https://openalex.org/C2776915394","wikidata":"https://www.wikidata.org/wiki/Q5196451","display_name":"Customer engagement","level":3,"score":0.4710913598537445},{"id":"https://openalex.org/C9701087","wikidata":"https://www.wikidata.org/wiki/Q1283504","display_name":"Social engagement","level":2,"score":0.46035832166671753},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3588590919971466},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.35551661252975464},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.34241539239883423},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2094850242137909},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1391690969467163},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.3390/su15086410","doi":"https://doi.org/10.3390/su15086410","is_oa":true,"landing_page_url":"https://doi.org/10.3390/su15086410","pdf_url":"https://www.mdpi.com/2071-1050/15/8/6410/pdf?version=1681034607","source":{"id":"https://openalex.org/S10134376","display_name":"Sustainability","issn_l":"2071-1050","issn":["2071-1050"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Sustainability","raw_type":"journal-article"},{"id":"pmh:oai:vtechworks.lib.vt.edu:10919/114486","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10919/114486","pdf_url":"https://vtechworks.lib.vt.edu/bitstreams/78a1464b-c853-45e3-9dbd-2ac695fe7767/download","source":{"id":"https://openalex.org/S4306400248","display_name":"VTechWorks (Virginia Tech)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I859038795","host_organization_name":"Virginia Tech","host_organization_lineage":["https://openalex.org/I859038795"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Article - Refereed"},{"id":"pmh:oai:RePEc:gam:jsusta:v:15:y:2023:i:8:p:6410-:d:1119285","doi":null,"is_oa":false,"landing_page_url":"https://www.mdpi.com/2071-1050/15/8/6410/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"doi:10.3390/su15086410","doi":"https://doi.org/10.3390/su15086410","is_oa":true,"landing_page_url":"https://doi.org/10.3390/su15086410","pdf_url":"https://www.mdpi.com/2071-1050/15/8/6410/pdf?version=1681034607","source":{"id":"https://openalex.org/S10134376","display_name":"Sustainability","issn_l":"2071-1050","issn":["2071-1050"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Sustainability","raw_type":"journal-article"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"score":0.6100000143051147,"id":"https://metadata.un.org/sdg/15","display_name":"Life on land"},{"score":0.4300000071525574,"id":"https://metadata.un.org/sdg/12","display_name":"Responsible consumption and production"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4363674641.pdf","grobid_xml":"https://content.openalex.org/works/W4363674641.grobid-xml"},"referenced_works_count":52,"referenced_works":["https://openalex.org/W782568705","https://openalex.org/W1541606115","https://openalex.org/W1983150389","https://openalex.org/W1987015794","https://openalex.org/W1998307312","https://openalex.org/W2010070235","https://openalex.org/W2014940341","https://openalex.org/W2032053103","https://openalex.org/W2041480675","https://openalex.org/W2041755231","https://openalex.org/W2056753197","https://openalex.org/W2061289966","https://openalex.org/W2064084991","https://openalex.org/W2068337146","https://openalex.org/W2092841377","https://openalex.org/W2097622232","https://openalex.org/W2098124092","https://openalex.org/W2099697766","https://openalex.org/W2106096361","https://openalex.org/W2113008285","https://openalex.org/W2122912498","https://openalex.org/W2130950828","https://openalex.org/W2131643775","https://openalex.org/W2134078124","https://openalex.org/W2144923227","https://openalex.org/W2152520342","https://openalex.org/W2191128190","https://openalex.org/W2198829320","https://openalex.org/W2328811047","https://openalex.org/W2333932353","https://openalex.org/W2469558502","https://openalex.org/W2512018920","https://openalex.org/W2529790744","https://openalex.org/W2569432169","https://openalex.org/W2602030705","https://openalex.org/W2747650155","https://openalex.org/W2766742637","https://openalex.org/W2784292377","https://openalex.org/W2787410576","https://openalex.org/W2896575481","https://openalex.org/W2905183413","https://openalex.org/W2955745952","https://openalex.org/W2989406557","https://openalex.org/W2995208972","https://openalex.org/W2995914489","https://openalex.org/W2997040052","https://openalex.org/W2997577553","https://openalex.org/W3044973792","https://openalex.org/W3094375230","https://openalex.org/W4235678817","https://openalex.org/W4243667233","https://openalex.org/W4311373165"],"related_works":["https://openalex.org/W4311373165","https://openalex.org/W4297201626","https://openalex.org/W7160540669","https://openalex.org/W4416274155","https://openalex.org/W4408453618","https://openalex.org/W7027913299","https://openalex.org/W3104196788","https://openalex.org/W7035820916","https://openalex.org/W4320013016","https://openalex.org/W7037171416"],"abstract_inverted_index":{"This":[0],"study":[1],"aimed":[2],"to":[3],"investigate":[4],"how":[5],"personal":[6],"and":[7,37,62],"social":[8,14,48,69,78,86],"norms":[9,49,79],"affect":[10],"customer":[11,51,81],"engagement":[12,54,82],"with":[13],"media":[15],"that":[16],"promote":[17],"environmentally":[18],"sustainable":[19,63],"behaviors.":[20],"A":[21],"self-administered":[22],"survey":[23],"of":[24,47,68,77],"potential":[25],"participants":[26],"was":[27],"conducted.":[28],"Hypothesized":[29],"relationships":[30],"were":[31,71],"tested":[32],"using":[33],"structural":[34],"equation":[35],"modeling":[36],"multigroup":[38],"analysis.":[39],"The":[40,65],"findings":[41],"confirmed":[42],"the":[43,84],"strong":[44],"positive":[45],"effect":[46],"on":[50,59,80],"engagement;":[52],"this":[53],"had":[55],"a":[56],"significant":[57],"influence":[58],"brand":[60],"commitment":[61],"behavior.":[64],"moderating":[66],"roles":[67],"rewards":[70],"indicated":[72],"by":[73],"significantly":[74],"greater":[75],"effects":[76],"in":[83],"high":[85],"reward":[87],"group.":[88]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2023-04-11T00:00:00"}