{"id":"https://openalex.org/W4324070671","doi":"https://doi.org/10.58496/mjcsc/2023/006","title":"User preferences for ChatGPT-powered conversational interfaces versus traditional methods","display_name":"User preferences for ChatGPT-powered conversational interfaces versus traditional methods","publication_year":2023,"publication_date":"2023-02-07","ids":{"openalex":"https://openalex.org/W4324070671","doi":"https://doi.org/10.58496/mjcsc/2023/006"},"language":"en","primary_location":{"id":"doi:10.58496/mjcsc/2023/006","doi":"https://doi.org/10.58496/mjcsc/2023/006","is_oa":true,"landing_page_url":"https://doi.org/10.58496/mjcsc/2023/006","pdf_url":"https://mesopotamian.press/journals/index.php/cs/article/download/45/70","source":{"id":"https://openalex.org/S4389158196","display_name":"Mesopotamian Journal of Computer Science","issn_l":"2958-6631","issn":["2958-6631"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Mesopotamian Journal of Computer Science","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://mesopotamian.press/journals/index.php/cs/article/download/45/70","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5007765220","display_name":"Tam Sakirin","orcid":"https://orcid.org/0000-0003-4103-1797","observed_orcids":["https://orcid.org/0000-0003-4103-1797"]},"institutions":[{"id":"https://openalex.org/I883909435","display_name":"International University","ror":"https://ror.org/02knr1992","country_code":"KH","type":"education","lineage":["https://openalex.org/I883909435"]}],"countries":["KH"],"is_corresponding":false,"raw_author_name":"Tam Sakirin","raw_affiliation_strings":["Computer Science Department, Faculty of science and information technology, International University, Phnom Penh, Cambodia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computer Science Department, Faculty of science and information technology, International University, Phnom Penh, Cambodia","institution_ids":["https://openalex.org/I883909435"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5029407732","display_name":"Rachid Ben Said","orcid":"https://orcid.org/0000-0003-0441-5548","observed_orcids":["https://orcid.org/0000-0003-0441-5548"]},"institutions":[{"id":"https://openalex.org/I149218525","display_name":"Ankara University","ror":"https://ror.org/01wntqw50","country_code":"TR","type":"education","lineage":["https://openalex.org/I149218525"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Rachid Ben Said","raw_affiliation_strings":["Computer engineering department, Ankara University, Ankara, Turkey"],"raw_orcid":"https://orcid.org/0000-0003-0441-5548","affiliations":[{"raw_affiliation_string":"Computer engineering department, Ankara University, Ankara, Turkey","institution_ids":["https://openalex.org/I149218525"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":6.1722,"has_fulltext":true,"cited_by_count":40,"citation_normalized_percentile":{"value":0.96280749,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"24","last_page":"31"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9901999831199646,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9901999831199646,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.004900000058114529,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.002300000051036477,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatgpt","display_name":"ChatGPT","score":0.9660000205039978},{"id":"https://openalex.org/keywords/conversational-interfaces","display_name":"conversational interfaces","score":0.972000002861023},{"id":"https://openalex.org/keywords/conversational-ai","display_name":"conversational AI","score":0.800000011920929},{"id":"https://openalex.org/keywords/user-preferences","display_name":"user preferences","score":0.9800000190734863},{"id":"https://openalex.org/keywords/large-language-models","display_name":"large language models","score":0.8679999709129333},{"id":"https://openalex.org/keywords/personalization","display_name":"personalization","score":0.6819999814033508},{"id":"https://openalex.org/keywords/convenience","display_name":"convenience","score":0.7120000123977661},{"id":"https://openalex.org/keywords/user-acceptance","display_name":"user acceptance","score":0.4569999873638153}],"concepts":[{"id":"https://openalex.org/C183003079","wikidata":"https://www.wikidata.org/wiki/Q1000371","display_name":"Personalization","level":2,"score":0.7826569080352783},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.613102376461029},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5988016724586487},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5662354230880737},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.5627238154411316},{"id":"https://openalex.org/C39896193","wikidata":"https://www.wikidata.org/wiki/Q380344","display_name":"Descriptive statistics","level":2,"score":0.5097019672393799},{"id":"https://openalex.org/C190954187","wikidata":"https://www.wikidata.org/wiki/Q5270587","display_name":"Dialog system","level":3,"score":0.42151695489883423},{"id":"https://openalex.org/C149229913","wikidata":"https://www.wikidata.org/wiki/Q135707","display_name":"User interface design","level":3,"score":0.41205114126205444},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3467596769332886},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.34085237979888916},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.24696797132492065},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.13174453377723694},{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.12833726406097412},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.58496/mjcsc/2023/006","doi":"https://doi.org/10.58496/mjcsc/2023/006","is_oa":true,"landing_page_url":"https://doi.org/10.58496/mjcsc/2023/006","pdf_url":"https://mesopotamian.press/journals/index.php/cs/article/download/45/70","source":{"id":"https://openalex.org/S4389158196","display_name":"Mesopotamian Journal of Computer Science","issn_l":"2958-6631","issn":["2958-6631"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Mesopotamian Journal of Computer Science","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.58496/mjcsc/2023/006","doi":"https://doi.org/10.58496/mjcsc/2023/006","is_oa":true,"landing_page_url":"https://doi.org/10.58496/mjcsc/2023/006","pdf_url":"https://mesopotamian.press/journals/index.php/cs/article/download/45/70","source":{"id":"https://openalex.org/S4389158196","display_name":"Mesopotamian Journal of Computer Science","issn_l":"2958-6631","issn":["2958-6631"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Mesopotamian Journal of Computer Science","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4324070671.pdf","grobid_xml":"https://content.openalex.org/works/W4324070671.grobid-xml"},"referenced_works_count":5,"referenced_works":["https://openalex.org/W2783549597","https://openalex.org/W2973142595","https://openalex.org/W4313262066","https://openalex.org/W4317435136","https://openalex.org/W4318466538"],"related_works":["https://openalex.org/W4391088134","https://openalex.org/W4416157676","https://openalex.org/W7101395852","https://openalex.org/W4384135235","https://openalex.org/W4392109462","https://openalex.org/W4397003096","https://openalex.org/W4387940219","https://openalex.org/W4399267012","https://openalex.org/W4409720206","https://openalex.org/W4391095992"],"abstract_inverted_index":{"This":[0,83],"study":[1,13,42,84,109],"examined":[2],"user":[3,32,135],"preferences":[4,33],"for":[5],"ChatGPT-powered":[6,49],"conversational":[7,50,88,133],"interfaces":[8,51],"vs":[9],"traditional":[10,53],"techniques.":[11],"The":[12,41,64,91],"collected":[14],"data":[15,61],"from":[16],"175":[17],"selected":[18],"volunteers":[19],"utilizing":[20],"a":[21],"survey":[22],"questionnaire.":[23],"Descriptive":[24],"and":[25,34,58,71,74,87,128,138],"inferential":[26],"statistics":[27],"were":[28,66],"used":[29],"to":[30,37,77,97],"detect":[31],"compare":[35],"them":[36],"the":[38],"literature":[39],"review.":[40],"found":[43],"that":[44,94],"70%":[45],"of":[46],"users":[47,95],"chose":[48],"over":[52],"techniques,":[54],"citing":[55],"convenience,":[56],"efficiency,":[57],"personalization.":[59],"Demographic":[60],"was":[62],"explored.":[63],"participants":[65],"evenly":[67],"distributed":[68],"between":[69],"male":[70],"female":[72],"(50%)":[73],"aged":[75],"18":[76],"55":[78],"(mean":[79],"=":[80],"35":[81],"years).":[82],"affects":[85],"ChatGPT":[86],"AI":[89],"development.":[90],"results":[92],"indicate":[93],"want":[96],"use":[98],"these":[99,126],"technologies":[100],"in":[101,112],"their":[102],"daily":[103],"lives.":[104],"To":[105,124],"improve":[106],"ChatGPT,":[107],"further":[108],"is":[110],"needed":[111],"this":[113,116],"area.":[114],"However,":[115],"study's":[117],"tiny":[118],"sample":[119],"size":[120],"must":[121],"be":[122],"considered.":[123],"confirm":[125],"findings":[127],"investigate":[129],"other":[130],"factors":[131],"affecting":[132],"interface":[134],"preferences,":[136],"bigger":[137],"more":[139],"diverse":[140],"samples":[141],"are":[142],"needed.":[143]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":18},{"year":2023,"cited_by_count":10},{"year":2022,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2023-03-14T00:00:00"}
