{"id":"https://openalex.org/W4322575309","doi":"https://doi.org/10.4236/ojpm.2023.132003","title":"Acceptability of Phone-Based Communication Intervention by Healthcare Workers as an Adjunct to Routine Referral Form: A Qualitative Study in South Western Uganda","display_name":"Acceptability of Phone-Based Communication Intervention by Healthcare Workers as an Adjunct to Routine Referral Form: A Qualitative Study in South Western Uganda","publication_year":2023,"publication_date":"2023-01-01","ids":{"openalex":"https://openalex.org/W4322575309","doi":"https://doi.org/10.4236/ojpm.2023.132003"},"language":"en","primary_location":{"id":"doi:10.4236/ojpm.2023.132003","doi":"https://doi.org/10.4236/ojpm.2023.132003","is_oa":true,"landing_page_url":"https://doi.org/10.4236/ojpm.2023.132003","pdf_url":"https://www.scirp.org/pdf/ojpm_2023022415384613.pdf","source":{"id":"https://openalex.org/S2764370194","display_name":"Open Journal of Preventive Medicine","issn_l":"2162-2477","issn":["2162-2477","2162-2485"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310320480","host_organization_name":"Scientific Research Publishing","host_organization_lineage":["https://openalex.org/P4310320480"],"host_organization_lineage_names":["Scientific Research Publishing"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Open Journal of Preventive Medicine","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://www.scirp.org/pdf/ojpm_2023022415384613.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5027830153","display_name":"Hamson Kanyesigye","orcid":"https://orcid.org/0000-0002-6672-6301","observed_orcids":["https://orcid.org/0000-0002-6672-6301"]},"institutions":[{"id":"https://openalex.org/I141930137","display_name":"Mbarara University of Science and Technology","ror":"https://ror.org/01bkn5154","country_code":"UG","type":"education","lineage":["https://openalex.org/I141930137"]}],"countries":["UG"],"is_corresponding":true,"raw_author_name":"Hamson Kanyesigye","raw_affiliation_strings":["Department of Obstetrics and Gynecology, Faculty of Medicine, Mbarara University of Science and Technology, Mbarara, Uganda"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Obstetrics and Gynecology, Faculty of Medicine, Mbarara University of Science and Technology, Mbarara, Uganda","institution_ids":["https://openalex.org/I141930137"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5087463343","display_name":"Joseph N.J. Ngonzi","orcid":"https://orcid.org/0000-0001-5253-9516","observed_orcids":["https://orcid.org/0000-0001-5253-9516"]},"institutions":[{"id":"https://openalex.org/I141930137","display_name":"Mbarara University of Science and Technology","ror":"https://ror.org/01bkn5154","country_code":"UG","type":"education","lineage":["https://openalex.org/I141930137"]}],"countries":["UG"],"is_corresponding":false,"raw_author_name":"Joseph Ngonzi","raw_affiliation_strings":["Department of Obstetrics and Gynecology, Faculty of Medicine, Mbarara University of Science and Technology, Mbarara, Uganda"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Obstetrics and Gynecology, Faculty of Medicine, Mbarara University of Science and Technology, Mbarara, Uganda","institution_ids":["https://openalex.org/I141930137"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051920390","display_name":"Edgar Mugema Mulogo","orcid":"https://orcid.org/0000-0003-3859-453X","observed_orcids":["https://orcid.org/0000-0003-3859-453X"]},"institutions":[{"id":"https://openalex.org/I141930137","display_name":"Mbarara University of Science and Technology","ror":"https://ror.org/01bkn5154","country_code":"UG","type":"education","lineage":["https://openalex.org/I141930137"]}],"countries":["UG"],"is_corresponding":false,"raw_author_name":"Edgar Mulogo","raw_affiliation_strings":["Department of Community Health, Mbarara University of Science and Technology, Mbarara, Uganda"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Community Health, Mbarara University of Science and Technology, Mbarara, Uganda","institution_ids":["https://openalex.org/I141930137"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085300490","display_name":"Yarine Fajardo","orcid":"https://orcid.org/0000-0002-9071-1513","observed_orcids":["https://orcid.org/0000-0002-9071-1513"]},"institutions":[{"id":"https://openalex.org/I141930137","display_name":"Mbarara University of Science and Technology","ror":"https://ror.org/01bkn5154","country_code":"UG","type":"education","lineage":["https://openalex.org/I141930137"]}],"countries":["UG"],"is_corresponding":false,"raw_author_name":"Yarine Fajardo","raw_affiliation_strings":["Department of Obstetrics and Gynecology, Faculty of Medicine, Mbarara University of Science and Technology, Mbarara, Uganda"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Obstetrics and Gynecology, Faculty of Medicine, Mbarara University of Science and Technology, Mbarara, Uganda","institution_ids":["https://openalex.org/I141930137"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090383042","display_name":"Noni E. MacDonald","orcid":"https://orcid.org/0000-0002-2127-2254","observed_orcids":["https://orcid.org/0000-0002-2127-2254"]},"institutions":[{"id":"https://openalex.org/I129902397","display_name":"Dalhousie University","ror":"https://ror.org/01e6qks80","country_code":"CA","type":"education","lineage":["https://openalex.org/I129902397"]},{"id":"https://openalex.org/I4405267247","display_name":"MicroResearch","ror":"https://ror.org/01w1z2z70","country_code":"CA","type":"education","lineage":["https://openalex.org/I129902397","https://openalex.org/I4405267247"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Noni E. MacDonald","raw_affiliation_strings":["Faculty of Medicine & MicroResearch International, Dalhouise University, Halifax, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Medicine & MicroResearch International, Dalhouise University, Halifax, Canada","institution_ids":["https://openalex.org/I129902397","https://openalex.org/I4405267247"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5022528587","display_name":"Jerome Kahuma Kabakyenga","orcid":"https://orcid.org/0000-0003-1912-1032","observed_orcids":["https://orcid.org/0000-0003-1912-1032"]},"institutions":[{"id":"https://openalex.org/I141930137","display_name":"Mbarara University of Science and Technology","ror":"https://ror.org/01bkn5154","country_code":"UG","type":"education","lineage":["https://openalex.org/I141930137"]}],"countries":["UG"],"is_corresponding":false,"raw_author_name":"Jerome Kabakyenga","raw_affiliation_strings":["Department of Community Health, Mbarara University of Science and Technology, Mbarara, Uganda"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Community Health, Mbarara University of Science and Technology, Mbarara, Uganda","institution_ids":["https://openalex.org/I141930137"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5027830153"],"corresponding_institution_ids":["https://openalex.org/I141930137"],"apc_list":null,"apc_paid":null,"fwci":0.2212,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.47263014,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":"13","issue":"02","first_page":"23","last_page":"40"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12918","display_name":"Healthcare Systems and Technology","score":0.3240000009536743,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T12918","display_name":"Healthcare Systems and Technology","score":0.3240000009536743,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.25290000438690186,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10629","display_name":"Health Policy Implementation Science","score":0.16580000519752502,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/acceptability","display_name":"acceptability","score":0.6600000262260437},{"id":"https://openalex.org/keywords/healthcare-workers","display_name":"healthcare workers","score":0.7009999752044678},{"id":"https://openalex.org/keywords/inter-facility-communication","display_name":"inter-facility communication","score":0.6729999780654907},{"id":"https://openalex.org/keywords/maternal-and-fetal-outcomes","display_name":"maternal and fetal outcomes","score":0.6740000247955322},{"id":"https://openalex.org/keywords/late-referral","display_name":"late referral","score":0.5849999785423279},{"id":"https://openalex.org/keywords/resource-limited-settings","display_name":"resource-limited settings","score":0.8550000190734863},{"id":"https://openalex.org/keywords/southwestern-uganda","display_name":"southwestern Uganda","score":0.6830000281333923}],"concepts":[{"id":"https://openalex.org/C2776135927","wikidata":"https://www.wikidata.org/wiki/Q5242559","display_name":"Referral","level":2,"score":0.7945283651351929},{"id":"https://openalex.org/C2780665704","wikidata":"https://www.wikidata.org/wiki/Q959298","display_name":"Intervention (counseling)","level":2,"score":0.7375990152359009},{"id":"https://openalex.org/C27415008","wikidata":"https://www.wikidata.org/wiki/Q7256382","display_name":"Psychological intervention","level":2,"score":0.729084849357605},{"id":"https://openalex.org/C2778707766","wikidata":"https://www.wikidata.org/wiki/Q202064","display_name":"Phone","level":2,"score":0.7290136218070984},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.7159942984580994},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5632045865058899},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.5083004832267761},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.4626539349555969},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.4564093053340912},{"id":"https://openalex.org/C545542383","wikidata":"https://www.wikidata.org/wiki/Q2751242","display_name":"Medical emergency","level":1,"score":0.3692300319671631},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4236/ojpm.2023.132003","doi":"https://doi.org/10.4236/ojpm.2023.132003","is_oa":true,"landing_page_url":"https://doi.org/10.4236/ojpm.2023.132003","pdf_url":"https://www.scirp.org/pdf/ojpm_2023022415384613.pdf","source":{"id":"https://openalex.org/S2764370194","display_name":"Open Journal of Preventive Medicine","issn_l":"2162-2477","issn":["2162-2477","2162-2485"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310320480","host_organization_name":"Scientific Research Publishing","host_organization_lineage":["https://openalex.org/P4310320480"],"host_organization_lineage_names":["Scientific Research Publishing"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Open Journal of Preventive Medicine","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.4236/ojpm.2023.132003","doi":"https://doi.org/10.4236/ojpm.2023.132003","is_oa":true,"landing_page_url":"https://doi.org/10.4236/ojpm.2023.132003","pdf_url":"https://www.scirp.org/pdf/ojpm_2023022415384613.pdf","source":{"id":"https://openalex.org/S2764370194","display_name":"Open Journal of Preventive Medicine","issn_l":"2162-2477","issn":["2162-2477","2162-2485"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310320480","host_organization_name":"Scientific Research Publishing","host_organization_lineage":["https://openalex.org/P4310320480"],"host_organization_lineage_names":["Scientific Research Publishing"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Open Journal of Preventive Medicine","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Good health and well-being","score":0.9537000060081482,"id":"https://metadata.un.org/sdg/3"}],"study_designs":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320313637","display_name":"MicroResearch","ror":"https://ror.org/01w1z2z70"},{"id":"https://openalex.org/F4320326107","display_name":"Mbarara University of Science and Technology","ror":"https://ror.org/01bkn5154"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4322575309.pdf","grobid_xml":"https://content.openalex.org/works/W4322575309.grobid-xml"},"referenced_works_count":26,"referenced_works":["https://openalex.org/W1741061793","https://openalex.org/W1865339649","https://openalex.org/W1922835518","https://openalex.org/W2097793724","https://openalex.org/W2122858038","https://openalex.org/W2288857480","https://openalex.org/W2493099911","https://openalex.org/W2511176882","https://openalex.org/W2582406074","https://openalex.org/W2724275322","https://openalex.org/W2751779860","https://openalex.org/W2771162140","https://openalex.org/W2791025127","https://openalex.org/W2793130845","https://openalex.org/W2999458270","https://openalex.org/W3012399696","https://openalex.org/W3024942079","https://openalex.org/W3037196216","https://openalex.org/W3039483923","https://openalex.org/W3132071830","https://openalex.org/W3133941214","https://openalex.org/W3159975376","https://openalex.org/W3161103993","https://openalex.org/W4214729806","https://openalex.org/W4294613057","https://openalex.org/W4306167871"],"related_works":["https://openalex.org/W4362634659","https://openalex.org/W4294613057","https://openalex.org/W3133941214","https://openalex.org/W3164467549","https://openalex.org/W1523675568","https://openalex.org/W4307868161","https://openalex.org/W7095480738","https://openalex.org/W4378649399","https://openalex.org/W4312844313","https://openalex.org/W4393388562"],"abstract_inverted_index":{"Introduction:":[0],"A":[1,32],"functional":[2],"maternal":[3],"referral":[4,21],"system":[5,11],"should":[6],"encompass":[7],"a":[8,38,77,100,114,135,172,283,295],"feasible":[9,43],"communication":[10,40,46,79,89,257],"between":[12,47,90],"health":[13,48,83,95,275],"facilities.":[14,96],"In":[15],"Uganda,":[16,107],"the":[17,62,65,74,82,91,163,180,185,229,234,255,263,287],"current":[18],"paper-based":[19],"patient":[20,201],"form":[22],"is":[23,42],"associated":[24],"with":[25,126],"inadequate":[26],"patient-information":[27],"and":[28,50,56,93,128,162,171,204,214,218,247,266,294],"low":[29],"feedback":[30,203,272,292],"rates.":[31],"recent":[33],"quasi-experimental":[34],"study":[35,72,102,112,252],"demonstrated":[36],"that":[37,184,254,267],"phone-based":[39,78,256],"intervention":[41,66,80,186,258],"for":[44,87,236],"iterative":[45,88,278],"facilities,":[49],"there":[51],"were":[52,146,153,160,177],"improved":[53,205],"maternal-fetal":[54,300],"outcomes":[55,301],"high":[57],"rates":[58,293],"of":[59,64,76,117,119,137,140,194,198,220,228,245,290,298],"feedback.":[60],"However,":[61],"acceptability":[63,75,118],"was":[67,99,211,259],"not":[68],"assessed.":[69],"Objective:":[70],"The":[71,111,175],"assessed":[73],"by":[81,262],"care":[84],"workers":[85],"(HCWs)":[86],"referring":[92],"receiving":[94],"Methods:":[97],"This":[98,251,281],"qualitative":[101],"conducted":[103,123],"in":[104,108,302],"South":[105],"Western":[106],"April":[109],"2021.":[110],"employed":[113],"theoretical":[115],"framework":[116],"medical":[120],"interventions.":[121],"We":[122,133],"in-depth":[124],"interviews":[125],"HCWs":[127,176],"used":[129],"deductive-inductive":[130],"analysis.":[131],"Results:":[132],"enrolled":[134],"total":[136],"23":[138],"HCWs,":[139],"whom":[141],"69.6%":[142],"(n":[143,150],"=":[144,151,158,169],"16)":[145],"females":[147],"while":[148],"30.4%":[149],"7)":[152,170],"males.":[154],"Majority":[155],"(65.2%,":[156],"n":[157,168],"15),":[159],"midwives":[161],"rest":[164],"were:":[165],"doctors":[166],"(30.4%,":[167],"nurse":[173],"(4.3%).":[174],"positive":[178],"towards":[179],"intervention:":[181],"they":[182],"believed":[183,209],"reduced":[187],"delays,":[188],"promoted":[189],"professional":[190],"escort,":[191],"encouraged":[192],"sharing":[193],"supplies,":[195],"enabled":[196],"exchange":[197],"relatively":[199],"more":[200],"details,":[202],"case":[206],"management.":[207],"They":[208],"it":[210],"culturally":[212],"acceptable":[213],"had":[215],"enough":[216],"skills":[217],"experience":[219],"operating":[221],"phones.":[222],"All":[223],"participants":[224],"recommended":[225],"scale":[226],"out":[227],"intervention,":[230],"but":[231],"advised":[232],"on":[233],"need":[235],"dedicated":[237],"human-resource":[238],"to":[239,273,286],"coordinate":[240],"phone":[241,279],"calls,":[242],"ensure":[243],"availability":[244],"airtime":[246],"charged":[248],"battery.":[249],"Conclusion:":[250],"demonstrates":[253],"highly":[260],"accepted":[261],"healthcare":[264],"workers,":[265],"hospitals":[268],"can":[269],"successfully":[270],"give":[271],"lower":[274],"centres":[276],"through":[277],"calls.":[280],"provides":[282],"possible":[284],"solution":[285],"long-standing":[288],"challenge":[289],"poor":[291,299],"vicious":[296],"cycle":[297],"resource":[303],"limited":[304],"settings.":[305]},"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2023-02-28T00:00:00"}