{"id":"https://openalex.org/W4319986444","doi":"https://doi.org/10.4018/ijesma.317925","title":"Blockchain Maturity of Ghanaian Financial Institutions and Their Readiness to Adopt Distributed Ledger for KYC Processes","display_name":"Blockchain Maturity of Ghanaian Financial Institutions and Their Readiness to Adopt Distributed Ledger for KYC Processes","publication_year":2023,"publication_date":"2023-02-10","ids":{"openalex":"https://openalex.org/W4319986444","doi":"https://doi.org/10.4018/ijesma.317925"},"language":"en","primary_location":{"id":"doi:10.4018/ijesma.317925","doi":"https://doi.org/10.4018/ijesma.317925","is_oa":true,"landing_page_url":"https://doi.org/10.4018/ijesma.317925","pdf_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=317925&isxn=9781668479285","source":{"id":"https://openalex.org/S180914091","display_name":"International Journal of E-Services and Mobile Applications","issn_l":"1941-627X","issn":["1941-627X","1941-6288"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of E-Services and Mobile Applications","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=317925&isxn=9781668479285","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5070432168","display_name":"\u0424\u043e\u0440\u0433\u043e\u0440 \u041b\u0435\u043c\u043f\u043e\u0433\u043e","orcid":"https://orcid.org/0000-0001-6329-012X","observed_orcids":["https://orcid.org/0000-0001-6329-012X"]},"institutions":[{"id":"https://openalex.org/I898088062","display_name":"Ghana Communication Technology University","ror":"https://ror.org/05hvkkr89","country_code":"GH","type":"education","lineage":["https://openalex.org/I898088062"]}],"countries":["GH"],"is_corresponding":false,"raw_author_name":"Forgor Lempogo","raw_affiliation_strings":["Ghana Communication Technology University, Ghana"],"raw_orcid":"https://orcid.org/0000-0001-6329-012X","affiliations":[{"raw_affiliation_string":"Ghana Communication Technology University, Ghana","institution_ids":["https://openalex.org/I898088062"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056504562","display_name":"William Leslie Brown\u2010Acquaye","orcid":"https://orcid.org/0000-0001-9679-5976","observed_orcids":["https://orcid.org/0000-0001-9679-5976"]},"institutions":[{"id":"https://openalex.org/I898088062","display_name":"Ghana Communication Technology University","ror":"https://ror.org/05hvkkr89","country_code":"GH","type":"education","lineage":["https://openalex.org/I898088062"]}],"countries":["GH"],"is_corresponding":false,"raw_author_name":"Willian Leslie Brown-Acquaye","raw_affiliation_strings":["Ghana Communication Technology University, Ghana"],"raw_orcid":"https://orcid.org/0000-0001-9679-5976","affiliations":[{"raw_affiliation_string":"Ghana Communication Technology University, Ghana","institution_ids":["https://openalex.org/I898088062"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021140015","display_name":"Millicent Akotam Agangiba","orcid":"https://orcid.org/0000-0002-6183-4127","observed_orcids":["https://orcid.org/0000-0002-6183-4127","https://orcid.org/0000-0003-3205-3863"]},"institutions":[{"id":"https://openalex.org/I27031042","display_name":"University of Mines and Technology","ror":"https://ror.org/00br9cf93","country_code":"GH","type":"education","lineage":["https://openalex.org/I27031042"]}],"countries":["GH"],"is_corresponding":false,"raw_author_name":"Millicent Agangiba","raw_affiliation_strings":["University of Mines and Technology, Ghana"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Mines and Technology, Ghana","institution_ids":["https://openalex.org/I27031042"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5041224779","display_name":"Daniel Selassie Kwasi Twumasi","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Daniel Selassie Kwasi Twumasi","raw_affiliation_strings":["IT Consortium, Ghana"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IT Consortium, Ghana","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.3581,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":{"value":0.6159353,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":95,"max":96},"biblio":{"volume":"15","issue":"1","first_page":"1","last_page":"24"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.003000000026077032,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13913","display_name":"Blockchain Technology in Education and Learning","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/blockchain-adoption","display_name":"blockchain adoption","score":0.6629999876022339},{"id":"https://openalex.org/keywords/distributed-ledger-technology","display_name":"distributed ledger technology","score":0.6690000295639038},{"id":"https://openalex.org/keywords/financial-institutions","display_name":"financial institutions","score":0.6880000233650208},{"id":"https://openalex.org/keywords/banks","display_name":"banks","score":0.5649999976158142},{"id":"https://openalex.org/keywords/ghanaian-banking-sector","display_name":"Ghanaian banking sector","score":0.5960000157356262},{"id":"https://openalex.org/keywords/client-onboarding","display_name":"client onboarding","score":0.8109999895095825},{"id":"https://openalex.org/keywords/employee-training","display_name":"employee training","score":0.9039999842643738},{"id":"https://openalex.org/keywords/security-and-privacy","display_name":"privacy and security","score":0.8809999823570251}],"concepts":[{"id":"https://openalex.org/C2779687700","wikidata":"https://www.wikidata.org/wiki/Q20514253","display_name":"Blockchain","level":2,"score":0.9444263577461243},{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.8252872824668884},{"id":"https://openalex.org/C2777541363","wikidata":"https://www.wikidata.org/wiki/Q25110971","display_name":"Distributed ledger","level":3,"score":0.6958368420600891},{"id":"https://openalex.org/C85890633","wikidata":"https://www.wikidata.org/wiki/Q929673","display_name":"Capability Maturity Model","level":3,"score":0.5833679437637329},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5238863825798035},{"id":"https://openalex.org/C2779185108","wikidata":"https://www.wikidata.org/wiki/Q7091744","display_name":"Onboarding","level":2,"score":0.4114803373813629},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.37565433979034424},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.3487046957015991},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.34736934304237366},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.33834075927734375},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3060265779495239},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.14423733949661255},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.10142162442207336},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.08187136054039001},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4018/ijesma.317925","doi":"https://doi.org/10.4018/ijesma.317925","is_oa":true,"landing_page_url":"https://doi.org/10.4018/ijesma.317925","pdf_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=317925&isxn=9781668479285","source":{"id":"https://openalex.org/S180914091","display_name":"International Journal of E-Services and Mobile Applications","issn_l":"1941-627X","issn":["1941-627X","1941-6288"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of E-Services and Mobile Applications","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.4018/ijesma.317925","doi":"https://doi.org/10.4018/ijesma.317925","is_oa":true,"landing_page_url":"https://doi.org/10.4018/ijesma.317925","pdf_url":"https://www.igi-global.com/ViewTitle.aspx?TitleId=317925&isxn=9781668479285","source":{"id":"https://openalex.org/S180914091","display_name":"International Journal of E-Services and Mobile Applications","issn_l":"1941-627X","issn":["1941-627X","1941-6288"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of E-Services and Mobile Applications","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.6773999929428101,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4319986444.pdf","grobid_xml":"https://content.openalex.org/works/W4319986444.grobid-xml"},"referenced_works_count":57,"referenced_works":["https://openalex.org/W4400945","https://openalex.org/W62824994","https://openalex.org/W173791075","https://openalex.org/W893234787","https://openalex.org/W1448972383","https://openalex.org/W1492127447","https://openalex.org/W1820505434","https://openalex.org/W1820801730","https://openalex.org/W1974495536","https://openalex.org/W2039584324","https://openalex.org/W2045748729","https://openalex.org/W2121057544","https://openalex.org/W2205407730","https://openalex.org/W2239306219","https://openalex.org/W2258247947","https://openalex.org/W2278867595","https://openalex.org/W2294589878","https://openalex.org/W2392113277","https://openalex.org/W2486528818","https://openalex.org/W2503287231","https://openalex.org/W2507126430","https://openalex.org/W2539190473","https://openalex.org/W2551623066","https://openalex.org/W2560697026","https://openalex.org/W2565510139","https://openalex.org/W2573874754","https://openalex.org/W2592192909","https://openalex.org/W2614009279","https://openalex.org/W2620904645","https://openalex.org/W2624394369","https://openalex.org/W2735477657","https://openalex.org/W2735872492","https://openalex.org/W2742329683","https://openalex.org/W2752237645","https://openalex.org/W2754214665","https://openalex.org/W2754529701","https://openalex.org/W2897745460","https://openalex.org/W2945749586","https://openalex.org/W2953038708","https://openalex.org/W3007123488","https://openalex.org/W3015952363","https://openalex.org/W3035976252","https://openalex.org/W3092231353","https://openalex.org/W3119295802","https://openalex.org/W3121977353","https://openalex.org/W3125848735","https://openalex.org/W3136119627","https://openalex.org/W3157259090","https://openalex.org/W3160975329","https://openalex.org/W3165236246","https://openalex.org/W3208793834","https://openalex.org/W4283169342","https://openalex.org/W4283521457","https://openalex.org/W4285166113","https://openalex.org/W4308455100","https://openalex.org/W4310720624","https://openalex.org/W6760690908"],"related_works":["https://openalex.org/W7128293961","https://openalex.org/W2972455214","https://openalex.org/W3083382785","https://openalex.org/W7116803581","https://openalex.org/W4226024908","https://openalex.org/W2945749586","https://openalex.org/W4388203577","https://openalex.org/W3194883482","https://openalex.org/W4394973357","https://openalex.org/W3209249422"],"abstract_inverted_index":{"Although":[0],"information":[1],"technology":[2,64],"has":[3],"positively":[4],"influenced":[5],"operations":[6],"in":[7,19,109],"the":[8,46,54,76,80,90,105,110,127,136],"Ghanaian":[9,59],"financial":[10],"sector,":[11],"there":[12],"is":[13],"still":[14],"a":[15,115],"high":[16],"operational":[17],"cost":[18],"performing":[20],"KYC":[21,66],"procedures":[22],"due":[23,113],"to":[24,52,61,114],"duplication":[25],"of":[26,34,58,79,117],"efforts":[27],"during":[28],"clients'":[29],"onboarding.":[30],"The":[31,86],"decentralized":[32],"nature":[33],"blockchains":[35],"makes":[36],"them":[37],"ideal":[38],"for":[39,65],"addressing":[40],"these":[41],"challenges.":[42],"In":[43],"this":[44],"paper,":[45],"blockchain":[47,63,81],"maturity":[48,55,82],"model":[49,83],"was":[50],"used":[51],"assess":[53],"and":[56,74,93,100,123,132],"readiness":[57],"banks":[60],"adopt":[62],"processes.":[67],"Using":[68],"primary":[69],"data":[70],"obtained":[71],"via":[72],"questionnaires":[73],"interviews,":[75],"individual":[77],"components":[78,95],"were":[84],"assessed.":[85],"results":[87],"indicate":[88],"that":[89],"network,":[91],"hardware,":[92],"software":[94],"are":[96,125,134],"at":[97,126,135],"repeatable,":[98],"defined,":[99],"managed":[101],"stages,":[102],"respectively,":[103],"while":[104],"people":[106],"component":[107],"lags":[108],"initial":[111,137],"stage":[112],"lack":[116],"adequate":[118],"staff":[119],"training.":[120],"Finally,":[121],"security":[122],"privacy":[124],"defined":[128],"stage,":[129],"whereas":[130],"policy":[131],"regulations":[133],"stage.":[138]},"counts_by_year":[{"year":2026,"cited_by_count":2}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2023-02-11T00:00:00"}
