{"id":"https://openalex.org/W4312897899","doi":"https://doi.org/10.32535/ijthap.v5i1.1412","title":"The Effect of Service Quality, Price Perception and Trust on Parents Satisfaction at Kartika Mandala Kindergarten in Denpasar","display_name":"The Effect of Service Quality, Price Perception and Trust on Parents Satisfaction at Kartika Mandala Kindergarten in Denpasar","publication_year":2022,"publication_date":"2022-02-21","ids":{"openalex":"https://openalex.org/W4312897899","doi":"https://doi.org/10.32535/ijthap.v5i1.1412"},"language":"en","primary_location":{"id":"doi:10.32535/ijthap.v5i1.1412","doi":"https://doi.org/10.32535/ijthap.v5i1.1412","is_oa":true,"landing_page_url":"https://doi.org/10.32535/ijthap.v5i1.1412","pdf_url":"http://ejournal.aibpmjournals.com/index.php/IJTHAP/article/download/1412/1278","source":{"id":"https://openalex.org/S4210215735","display_name":"International Journal of Tourism and Hospitality in Asia Pasific","issn_l":"2654-7945","issn":["2654-7945","2685-8800"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Tourism and Hospitality in Asia Pasific","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"http://ejournal.aibpmjournals.com/index.php/IJTHAP/article/download/1412/1278","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014576103","display_name":"I Made Dipa Arigata","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210124146","display_name":"Universitas Mahasaraswati Denpasar","ror":"https://ror.org/02wpry525","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210124146"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"I Made Dipa Arigata","raw_affiliation_strings":["Mahasaraswati University, Denpasar"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Mahasaraswati University, Denpasar","institution_ids":["https://openalex.org/I4210124146"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5143619765","display_name":"Ni Putu Nita Anggraini","orcid":"https://orcid.org/0000-0001-8542-5523","observed_orcids":["https://orcid.org/0000-0001-8542-5523"]},"institutions":[{"id":"https://openalex.org/I4210124146","display_name":"Universitas Mahasaraswati Denpasar","ror":"https://ror.org/02wpry525","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210124146"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Ni Putu Nita Anggraini","raw_affiliation_strings":["Mahasaraswati University, Denpasar"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Mahasaraswati University, Denpasar","institution_ids":["https://openalex.org/I4210124146"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5065070788","display_name":"Pande Ketut Ribek","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210124146","display_name":"Universitas Mahasaraswati Denpasar","ror":"https://ror.org/02wpry525","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210124146"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Pande Ketut Ribek","raw_affiliation_strings":["Mahasaraswati University, Denpasar"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Mahasaraswati University, Denpasar","institution_ids":["https://openalex.org/I4210124146"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210124146"],"apc_list":null,"apc_paid":null,"fwci":1.1198,"has_fulltext":true,"cited_by_count":9,"citation_normalized_percentile":{"value":0.82426895,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":"5","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.7437000274658203,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.7437000274658203,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.21770000457763672,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13929","display_name":"Educational Outcomes and Influences","score":0.017500000074505806,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.9789999723434448},{"id":"https://openalex.org/keywords/price-perception","display_name":"price perception","score":0.9980000257492065},{"id":"https://openalex.org/keywords/trust","display_name":"trust","score":0.9440000057220459},{"id":"https://openalex.org/keywords/parental-satisfaction","display_name":"parental satisfaction","score":0.800000011920929},{"id":"https://openalex.org/keywords/kindergarten","display_name":"kindergarten","score":0.7429999709129333},{"id":"https://openalex.org/keywords/early-childhood-education","display_name":"early childhood education","score":0.9819999933242798},{"id":"https://openalex.org/keywords/educational-services","display_name":"educational services","score":0.5400000214576721}],"concepts":[{"id":"https://openalex.org/C2779302622","wikidata":"https://www.wikidata.org/wiki/Q191431","display_name":"Mandala","level":2,"score":0.960233211517334},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6417302489280701},{"id":"https://openalex.org/C2777267654","wikidata":"https://www.wikidata.org/wiki/Q3519023","display_name":"Test (biology)","level":2,"score":0.5199624300003052},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4940224289894104},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.49300166964530945},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.4538669288158417},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.43803077936172485},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.43143635988235474},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.12977933883666992},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0802345871925354},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.07568627595901489},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.07024532556533813},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.32535/ijthap.v5i1.1412","doi":"https://doi.org/10.32535/ijthap.v5i1.1412","is_oa":true,"landing_page_url":"https://doi.org/10.32535/ijthap.v5i1.1412","pdf_url":"http://ejournal.aibpmjournals.com/index.php/IJTHAP/article/download/1412/1278","source":{"id":"https://openalex.org/S4210215735","display_name":"International Journal of Tourism and Hospitality in Asia Pasific","issn_l":"2654-7945","issn":["2654-7945","2685-8800"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Tourism and Hospitality in Asia Pasific","raw_type":"journal-article"},{"id":"pmh:oai:oai.e-journal.unmas.ac.id:article/4921","doi":null,"is_oa":true,"landing_page_url":"https://e-journal.unmas.ac.id/index.php/value/article/view/4921","pdf_url":"https://e-journal.unmas.ac.id/index.php/value/article/download/4921/3833","source":{"id":"https://openalex.org/S7407066364","display_name":"VALUES","issn_l":"2721-6810","issn":["2721-6810"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210124146","host_organization_name":"Universitas Mahasaraswati Denpasar","host_organization_lineage":["https://openalex.org/I4210124146"],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2721-6810","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.32535/ijthap.v5i1.1412","doi":"https://doi.org/10.32535/ijthap.v5i1.1412","is_oa":true,"landing_page_url":"https://doi.org/10.32535/ijthap.v5i1.1412","pdf_url":"http://ejournal.aibpmjournals.com/index.php/IJTHAP/article/download/1412/1278","source":{"id":"https://openalex.org/S4210215735","display_name":"International Journal of Tourism and Hospitality in Asia Pasific","issn_l":"2654-7945","issn":["2654-7945","2685-8800"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Tourism and Hospitality in Asia Pasific","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.5385000109672546,"display_name":"Quality education"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4312897899.pdf","grobid_xml":"https://content.openalex.org/works/W4312897899.grobid-xml"},"referenced_works_count":17,"referenced_works":["https://openalex.org/W593898368","https://openalex.org/W1527915352","https://openalex.org/W2563071724","https://openalex.org/W2586079788","https://openalex.org/W2763544852","https://openalex.org/W2948818376","https://openalex.org/W3012766751","https://openalex.org/W3089168058","https://openalex.org/W3107004828","https://openalex.org/W3110400334","https://openalex.org/W3112189451","https://openalex.org/W3146049146","https://openalex.org/W3179145149","https://openalex.org/W3180046410","https://openalex.org/W3185842549","https://openalex.org/W3188210667","https://openalex.org/W3198856179"],"related_works":["https://openalex.org/W7219262965","https://openalex.org/W7218390789","https://openalex.org/W4415269577","https://openalex.org/W2907171564","https://openalex.org/W7066330356","https://openalex.org/W4390502585","https://openalex.org/W7167471599","https://openalex.org/W4414688506","https://openalex.org/W6987431033","https://openalex.org/W3047538239"],"abstract_inverted_index":{"Kindergarten":[0,80,94,162,170],"as":[1,36,123,187],"an":[2],"educational":[3,40],"institution":[4],"that":[5,118,142],"develops":[6],"early":[7],"childhood":[8],"skills,":[9],"must":[10],"pay":[11],"attention":[12],"to":[13,22,57,102,167,172,191],"the":[14,30,45,61,71,96,153,175,196],"satisfaction":[15,28,72,154],"of":[16,32,39,47,53,63,73,75,89,106,155,157,177,181],"parents":[17,74,88,156,180],"who":[18],"send":[19],"their":[20],"children":[21],"Kartika":[23,78,92,160,168],"Mandala":[24,79,93,161,169],"Kindergarten.":[25],"Because":[26],"parents'":[27],"with":[29],"results":[31],"education":[33],"in":[34,84,95,195],"kindergarten":[35],"a":[37,104],"provider":[38],"services":[41,194],"will":[42],"later":[43],"determine":[44],"number":[46],"new":[48],"student":[49],"admissions.":[50],"The":[51,82,109,125],"purpose":[52],"this":[54,85],"study":[55,86],"is":[56,140,165],"examine":[58],"and":[59,68,135,147,150,189],"attain":[60],"effect":[62],"service":[64,143],"quality,":[65,144],"price":[66,145],"perception,":[67,146],"trust":[69,148],"on":[70],"students":[76,90,158],"at":[77,91,159],"Denpasar.":[81,163],"population":[83],"was":[87],"last":[97],"5":[98],"years,":[99],"from":[100,179],"2016":[101],"2020":[103],"total":[105],"277":[107],"students.":[108],"sampling":[110,116],"technique":[111],"used":[112,122,127,186],"proportionate":[113],"stratified":[114],"random":[115],"so":[117],"56":[119],"people":[120],"were":[121],"samples.":[124],"researchers":[126],"multiple":[128],"linear":[129],"analysis,":[130],"classical":[131],"assumption":[132],"test,":[133],"t-test,":[134],"F":[136],"test.":[137],"Later,":[138],"it":[139],"found":[141],"positively":[149],"significantly":[151],"affect":[152],"It":[164],"recommended":[166],"Denpasar":[171],"further":[173],"improve":[174],"handling":[176],"complaints":[178],"students,":[182],"which":[183],"can":[184],"be":[185],"input":[188],"suggestions":[190],"realize":[192],"better":[193],"future.":[197]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":3}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2023-01-05T00:00:00"}
