{"id":"https://openalex.org/W4312478474","doi":"https://doi.org/10.1609/icwsm.v5i1.14095","title":"Culture Matters: A Survey Study of Social Q&A Behavior","display_name":"Culture Matters: A Survey Study of Social Q&A Behavior","publication_year":2021,"publication_date":"2021-08-03","ids":{"openalex":"https://openalex.org/W4312478474","doi":"https://doi.org/10.1609/icwsm.v5i1.14095","mag":"1603802822"},"language":"en","primary_location":{"id":"doi:10.1609/icwsm.v5i1.14095","doi":"https://doi.org/10.1609/icwsm.v5i1.14095","is_oa":true,"landing_page_url":"https://doi.org/10.1609/icwsm.v5i1.14095","pdf_url":null,"source":{"id":"https://openalex.org/S4387284482","display_name":"Proceedings of the International AAAI Conference on Web and Social Media","issn_l":"2162-3449","issn":["2162-3449","2334-0770"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1"],"host_organization":"https://openalex.org/P4310320058","host_organization_name":"Association for the Advancement of Artificial Intelligence","host_organization_lineage":["https://openalex.org/P4310320058"],"host_organization_lineage_names":["Association for the Advancement of Artificial Intelligence"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the International AAAI Conference on Web and Social Media","raw_type":"journal-article"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.1609/icwsm.v5i1.14095","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5080101238","display_name":"Jiang Yang","orcid":"https://orcid.org/0000-0002-0035-893X","observed_orcids":["https://orcid.org/0000-0002-0035-893X"]},"institutions":[{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jiang Yang","raw_affiliation_strings":["University of Michigan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Michigan","institution_ids":["https://openalex.org/I27837315"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062285844","display_name":"Meredith Ringel Morris","orcid":"https://orcid.org/0000-0003-1436-9223","observed_orcids":["https://orcid.org/0000-0003-1436-9223"]},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Meredith Morris","raw_affiliation_strings":["Microsoft Research"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Microsoft Research","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5032417423","display_name":"Jaime B. Teevan","orcid":"https://orcid.org/0000-0002-2786-0209","observed_orcids":["https://orcid.org/0000-0002-2786-0209"]},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jaime Teevan","raw_affiliation_strings":["Microsoft Research"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Microsoft Research","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047847314","display_name":"Lada A. Adamic","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Lada Adamic","raw_affiliation_strings":["University of Michigan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Michigan","institution_ids":["https://openalex.org/I27837315"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5050184396","display_name":"Mark Steven Ackerman","orcid":"https://orcid.org/0000-0001-9727-1664","observed_orcids":["https://orcid.org/0000-0001-9727-1664"]},"institutions":[{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Mark Ackerman","raw_affiliation_strings":["University of Michigan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Michigan","institution_ids":["https://openalex.org/I27837315"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.5249,"has_fulltext":true,"cited_by_count":103,"citation_normalized_percentile":{"value":0.91624798,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":100},"biblio":{"volume":"5","issue":"1","first_page":"409","last_page":"416"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.00419999985024333,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10286","display_name":"Information Retrieval and Search Behavior","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/cultural-differences","display_name":"cultural differences","score":0.7210000157356262},{"id":"https://openalex.org/keywords/online-question-answering","display_name":"online question answering","score":0.7609999775886536},{"id":"https://openalex.org/keywords/social-media-tools","display_name":"social media tools","score":0.968999981880188},{"id":"https://openalex.org/keywords/cross-cultural-comparison","display_name":"cross-cultural comparison","score":0.7300000190734863},{"id":"https://openalex.org/keywords/united-states","display_name":"United States","score":0.7039999961853027},{"id":"https://openalex.org/keywords/united-kingdom","display_name":"United Kingdom","score":0.9990000128746033},{"id":"https://openalex.org/keywords/china","display_name":"China","score":1.0},{"id":"https://openalex.org/keywords/india","display_name":"India","score":1.0}],"concepts":[{"id":"https://openalex.org/C90329073","wikidata":"https://www.wikidata.org/wiki/Q914232","display_name":"Ask price","level":2,"score":0.6136956214904785},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.5362253785133362},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5067065358161926},{"id":"https://openalex.org/C125209646","wikidata":"https://www.wikidata.org/wiki/Q1338878","display_name":"Cultural diversity","level":2,"score":0.4915562570095062},{"id":"https://openalex.org/C67356462","wikidata":"https://www.wikidata.org/wiki/Q5807210","display_name":"Hofstede's cultural dimensions theory","level":2,"score":0.47530731558799744},{"id":"https://openalex.org/C191935318","wikidata":"https://www.wikidata.org/wiki/Q148","display_name":"China","level":2,"score":0.46389320492744446},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.41176167130470276},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.35966455936431885},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.32241806387901306},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1768558919429779},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1609/icwsm.v5i1.14095","doi":"https://doi.org/10.1609/icwsm.v5i1.14095","is_oa":true,"landing_page_url":"https://doi.org/10.1609/icwsm.v5i1.14095","pdf_url":null,"source":{"id":"https://openalex.org/S4387284482","display_name":"Proceedings of the International AAAI Conference on Web and Social Media","issn_l":"2162-3449","issn":["2162-3449","2334-0770"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1"],"host_organization":"https://openalex.org/P4310320058","host_organization_name":"Association for the Advancement of Artificial Intelligence","host_organization_lineage":["https://openalex.org/P4310320058"],"host_organization_lineage_names":["Association for the Advancement of Artificial Intelligence"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the International AAAI Conference on Web and Social Media","raw_type":"journal-article"},{"id":"pmh:oai:ojs.aaai.org:article/14095","doi":null,"is_oa":true,"landing_page_url":"https://ojs.aaai.org/index.php/ICWSM/article/view/14095","pdf_url":"https://ojs.aaai.org/index.php/ICWSM/article/view/14095","source":{"id":"https://openalex.org/S4306400155","display_name":"AAAI Publications (The Association for the Advancement of Artificial Intelligence (AAAI))","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I2801652627","host_organization_name":"Association for the Advancement of Artificial Intelligence","host_organization_lineage":["https://openalex.org/I2801652627"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Proceedings of the International AAAI Conference on Web and Social Media; Vol. 5 No. 1 (2011): Fifth International AAAI Conference on Weblogs and Social Media","raw_type":"info:eu-repo/semantics/article"},{"id":"mag:1603802822","doi":null,"is_oa":false,"landing_page_url":"https://research.microsoft.com/en-us/um/people/merrie/papers/icwsm11_cultural_qa.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S4306419920","display_name":"International Conference on Weblogs and Social Media","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"International Conference on Weblogs and Social Media","raw_type":null}],"best_oa_location":{"id":"doi:10.1609/icwsm.v5i1.14095","doi":"https://doi.org/10.1609/icwsm.v5i1.14095","is_oa":true,"landing_page_url":"https://doi.org/10.1609/icwsm.v5i1.14095","pdf_url":null,"source":{"id":"https://openalex.org/S4387284482","display_name":"Proceedings of the International AAAI Conference on Web and Social Media","issn_l":"2162-3449","issn":["2162-3449","2334-0770"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1"],"host_organization":"https://openalex.org/P4310320058","host_organization_name":"Association for the Advancement of Artificial Intelligence","host_organization_lineage":["https://openalex.org/P4310320058"],"host_organization_lineage_names":["Association for the Advancement of Artificial Intelligence"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the International AAAI Conference on Web and Social Media","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[{"id":"https://openalex.org/G7645788378","display_name":"EAGER:  Cultural Issues in Sharing Expertise: Characterizing and Evaluating Online Question-Answer Communities","funder_award_id":"0948639","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"}],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"},{"id":"https://openalex.org/F4320308943","display_name":"Microsoft Research","ror":"https://ror.org/00d0nc645"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4312478474.pdf","grobid_xml":"https://content.openalex.org/works/W4312478474.grobid-xml"},"referenced_works_count":37,"referenced_works":["https://openalex.org/W190665928","https://openalex.org/W602034520","https://openalex.org/W1510898630","https://openalex.org/W1978311462","https://openalex.org/W1990614435","https://openalex.org/W2019583953","https://openalex.org/W2026569904","https://openalex.org/W2058472657","https://openalex.org/W2071373254","https://openalex.org/W2071393163","https://openalex.org/W2093611241","https://openalex.org/W2096894832","https://openalex.org/W2099134304","https://openalex.org/W2107676976","https://openalex.org/W2110515791","https://openalex.org/W2111970288","https://openalex.org/W2113352630","https://openalex.org/W2119537973","https://openalex.org/W2120857757","https://openalex.org/W2120977040","https://openalex.org/W2125950502","https://openalex.org/W2139358753","https://openalex.org/W2142544020","https://openalex.org/W2157025439","https://openalex.org/W2163475640","https://openalex.org/W2321527564","https://openalex.org/W2329001967","https://openalex.org/W2610241442","https://openalex.org/W2798304687","https://openalex.org/W2979174819","https://openalex.org/W2995441675","https://openalex.org/W4234715662","https://openalex.org/W4236264247","https://openalex.org/W6789443512","https://openalex.org/W6841410898","https://openalex.org/W6910240898","https://openalex.org/W6987906888"],"related_works":["https://openalex.org/W2949913501","https://openalex.org/W2116344374","https://openalex.org/W2057027978","https://openalex.org/W2535210294","https://openalex.org/W2086647999","https://openalex.org/W2946386343","https://openalex.org/W4236549031","https://openalex.org/W7099367433","https://openalex.org/W7065243263","https://openalex.org/W2093581260"],"abstract_inverted_index":{"Online":[0],"social":[1,69,116,140,164,173],"networking":[2,117],"tools":[3,29],"are":[4,37,44],"used":[5,30,45],"around":[6],"the":[7,28,41,57,74,77,92,111],"world":[8],"by":[9,103],"people":[10,89],"to":[11,63,154],"ask":[12,114],"questions":[13,112,126],"of":[14,59],"their":[15,120,160],"friends,":[16],"because":[17],"friends":[18],"provide":[19],"direct,":[20],"reliable,":[21],"contextualized,":[22],"and":[23,81,100,119,124,142,163,166],"interactive":[24],"responses.":[25],"However,":[26],"although":[27],"in":[31,67,137,171],"different":[32],"cultures":[33],"for":[34,122],"question":[35,70,141],"asking":[36,71,123],"often":[38],"very":[39,48],"similar,":[40],"way":[42],"they":[43,113],"can":[46],"be":[47,152,168],"different,":[49],"reflecting":[50],"unique":[51],"inherent":[52,156],"cultural":[53,65,147,157],"characteristics.":[54],"We":[55],"present":[56],"results":[58,129],"a":[60,104,133],"survey":[61,84],"designed":[62],"elicit":[64],"differences":[66,148],"people\u2019s":[68,139,155],"behaviors":[72],"across":[73,91],"United":[75,78],"States,":[76],"Kingdom,":[79],"China,":[80],"India.":[82],"The":[83,128,145],"received":[85],"responses":[86],"from":[87],"933":[88],"distributed":[90],"four":[93],"countries":[94],"who":[95],"held":[96],"similar":[97],"job":[98],"roles":[99],"were":[101],"employed":[102],"single":[105],"organization.":[106],"Responses":[107],"included":[108],"information":[109],"about":[110],"via":[115],"tools,":[118],"motivations":[121],"answering":[125],"online.":[127],"reveal":[130],"culture":[131],"as":[132],"consistently":[134],"significant":[135],"factor":[136],"predicting":[138],"answer":[143],"behavior.":[144],"prominent":[146],"we":[149],"observe":[150],"might":[151],"traced":[153],"characteristics":[158],"(e.g.,":[159],"cognitive":[161],"patterns":[162],"orientation),":[165],"should":[167],"comprehensively":[169],"considered":[170],"designing":[172],"search":[174],"systems.":[175]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":9},{"year":2017,"cited_by_count":12},{"year":2016,"cited_by_count":9},{"year":2015,"cited_by_count":11},{"year":2014,"cited_by_count":14},{"year":2013,"cited_by_count":16},{"year":2012,"cited_by_count":7}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2023-01-05T00:00:00"}
