{"id":"https://openalex.org/W4308718201","doi":"https://doi.org/10.3897/popecon.6.e84192","title":"Customer Value-Oriented Business Education in The Post-Covid Era: The Case of MBA Programs in Russia","display_name":"Customer Value-Oriented Business Education in The Post-Covid Era: The Case of MBA Programs in Russia","publication_year":2022,"publication_date":"2022-11-09","ids":{"openalex":"https://openalex.org/W4308718201","doi":"https://doi.org/10.3897/popecon.6.e84192"},"language":"en","primary_location":{"id":"doi:10.3897/popecon.6.e84192","doi":"https://doi.org/10.3897/popecon.6.e84192","is_oa":true,"landing_page_url":"https://doi.org/10.3897/popecon.6.e84192","pdf_url":"https://populationandeconomics.pensoft.net/article/84192/download/pdf/","source":{"id":"https://openalex.org/S4210185388","display_name":"Population and Economics","issn_l":"2658-3798","issn":["2658-3798"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj","poland-20","russia-white-list-1"],"host_organization":"https://openalex.org/P4310321056","host_organization_name":"Pensoft Publishers","host_organization_lineage":["https://openalex.org/P4310321056"],"host_organization_lineage_names":["Pensoft Publishers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Population and Economics","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://populationandeconomics.pensoft.net/article/84192/download/pdf/","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045100844","display_name":"Valentina V. Gerasimenko","orcid":"https://orcid.org/0000-0002-9020-6496","observed_orcids":["https://orcid.org/0000-0002-9020-6496"]},"institutions":[{"id":"https://openalex.org/I19880235","display_name":"Lomonosov Moscow State University","ror":"https://ror.org/010pmpe69","country_code":"RU","type":"education","lineage":["https://openalex.org/I19880235"]}],"countries":["RU"],"is_corresponding":false,"raw_author_name":"Valentina V. Gerasimenko","raw_affiliation_strings":["Lomonosov Moscow State University, Moscow, 119991, Russia"],"raw_orcid":"https://orcid.org/0000-0002-9020-6496","affiliations":[{"raw_affiliation_string":"Lomonosov Moscow State University, Moscow, 119991, Russia","institution_ids":["https://openalex.org/I19880235"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5114073291","display_name":"Aleksei N. Kurbatskii","orcid":"https://orcid.org/0000-0001-6478-8034","observed_orcids":["https://orcid.org/0000-0001-6478-8034"]},"institutions":[{"id":"https://openalex.org/I19880235","display_name":"Lomonosov Moscow State University","ror":"https://ror.org/010pmpe69","country_code":"RU","type":"education","lineage":["https://openalex.org/I19880235"]}],"countries":["RU"],"is_corresponding":false,"raw_author_name":"Aleksei N. Kurbatskii","raw_affiliation_strings":["Lomonosov Moscow State University, Moscow, 119991, Russia"],"raw_orcid":"https://orcid.org/0000-0001-6478-8034","affiliations":[{"raw_affiliation_string":"Lomonosov Moscow State University, Moscow, 119991, Russia","institution_ids":["https://openalex.org/I19880235"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5046981858","display_name":"\u041a\u0443\u0440\u043a\u043e\u0432\u0430 \u0414\u0438\u043d\u0430 \u041d\u0438\u043a\u043e\u043b\u0430\u0435\u0432\u043d\u0430","orcid":"https://orcid.org/0000-0003-4609-2708","observed_orcids":["https://orcid.org/0000-0003-4609-2708"]},"institutions":[{"id":"https://openalex.org/I19880235","display_name":"Lomonosov Moscow State University","ror":"https://ror.org/010pmpe69","country_code":"RU","type":"education","lineage":["https://openalex.org/I19880235"]}],"countries":["RU"],"is_corresponding":false,"raw_author_name":"Dina N. Kurkova","raw_affiliation_strings":["Lomonosov Moscow State University, Moscow, 119991, Russia"],"raw_orcid":"https://orcid.org/0000-0003-4609-2708","affiliations":[{"raw_affiliation_string":"Lomonosov Moscow State University, Moscow, 119991, Russia","institution_ids":["https://openalex.org/I19880235"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I19880235"],"apc_list":null,"apc_paid":null,"fwci":0.759,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":{"value":0.75610642,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":96},"biblio":{"volume":"6","issue":"3","first_page":"59","last_page":"79"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12671","display_name":"Management and Marketing Education","score":0.9907000064849854,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12671","display_name":"Management and Marketing Education","score":0.9907000064849854,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.002899999963119626,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13084","display_name":"Education during COVID-19 pandemic","score":0.0006000000284984708,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/customer-value","display_name":"customer value","score":0.7369999885559082},{"id":"https://openalex.org/keywords/mba-programs","display_name":"MBA programs","score":0.8240000009536743},{"id":"https://openalex.org/keywords/business-education","display_name":"business education","score":0.7820000052452087},{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.875},{"id":"https://openalex.org/keywords/e-learning","display_name":"online learning","score":0.9150000214576721},{"id":"https://openalex.org/keywords/educational-values","display_name":"educational values","score":0.7350000143051147},{"id":"https://openalex.org/keywords/educational-administration","display_name":"educational management","score":0.5989999771118164},{"id":"https://openalex.org/keywords/university-reputation","display_name":"university reputation","score":0.6800000071525574},{"id":"https://openalex.org/keywords/online-learning-platforms","display_name":"online learning platforms","score":0.7599999904632568},{"id":"https://openalex.org/keywords/student-demographics","display_name":"student demographics","score":0.7480000257492065},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"knowledge management","score":0.4869999885559082},{"id":"https://openalex.org/keywords/russia","display_name":"Russia","score":0.32899999618530273}],"concepts":[{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.7556431293487549},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.5412778854370117},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.5164275765419006},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4984569549560547},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.49335065484046936},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4285680651664734},{"id":"https://openalex.org/C503872463","wikidata":"https://www.wikidata.org/wiki/Q159595","display_name":"Distance education","level":2,"score":0.42257818579673767},{"id":"https://openalex.org/C162446236","wikidata":"https://www.wikidata.org/wiki/Q653137","display_name":"Content analysis","level":2,"score":0.42034977674484253},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.415910005569458},{"id":"https://openalex.org/C120912362","wikidata":"https://www.wikidata.org/wiki/Q136822","display_name":"Higher education","level":2,"score":0.4123244881629944},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.40900662541389465},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.37952595949172974},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3268314003944397},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.23355266451835632},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.15770608186721802},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.13050583004951477},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.12143382430076599},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.3897/popecon.6.e84192","doi":"https://doi.org/10.3897/popecon.6.e84192","is_oa":true,"landing_page_url":"https://doi.org/10.3897/popecon.6.e84192","pdf_url":"https://populationandeconomics.pensoft.net/article/84192/download/pdf/","source":{"id":"https://openalex.org/S4210185388","display_name":"Population and Economics","issn_l":"2658-3798","issn":["2658-3798"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj","poland-20","russia-white-list-1"],"host_organization":"https://openalex.org/P4310321056","host_organization_name":"Pensoft Publishers","host_organization_lineage":["https://openalex.org/P4310321056"],"host_organization_lineage_names":["Pensoft Publishers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Population and Economics","raw_type":"journal-article"},{"id":"pmh:10.3897/popecon.6.e84192","doi":null,"is_oa":true,"landing_page_url":"https://doi.org/10.3897/popecon.6.e84192","pdf_url":null,"source":{"id":"https://openalex.org/S199213172","display_name":"ZooKeys","issn_l":"1313-2970","issn":["1313-2970","1313-2989"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","dongbi-d","jufo-1","norway-1","oarl","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310321056","host_organization_name":"Pensoft Publishers","host_organization_lineage":["https://openalex.org/P4310321056"],"host_organization_lineage_names":["Pensoft Publishers"],"type":"journal"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Population and Economics 6(3): 59-79","raw_type":"Research Article"},{"id":"pmh:oai:RePEc:arh:jpopec:v:6:y:2022:i:3:p:59-79","doi":null,"is_oa":false,"landing_page_url":"https://populationandeconomics.pensoft.net/article/84192/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:doaj.org/article:2d15a4b0b81f48519717e0196d1250c2","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/2d15a4b0b81f48519717e0196d1250c2","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"\u041d\u0430\u0441\u0435\u043b\u0435\u043d\u0438\u0435 \u0438 \u044d\u043a\u043e\u043d\u043e\u043c\u0438\u043a\u0430, Vol 6, Iss 3, Pp 59-79 (2022)","raw_type":"article"},{"id":"pmh:oai:zenodo.org:7313250","doi":null,"is_oa":true,"landing_page_url":"https://zenodo.org/record/7313250","pdf_url":null,"source":{"id":"https://openalex.org/S4306400562","display_name":"Zenodo (CERN European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Population and Economics 6((3)) 59-79","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.3897/popecon.6.e84192","doi":"https://doi.org/10.3897/popecon.6.e84192","is_oa":true,"landing_page_url":"https://doi.org/10.3897/popecon.6.e84192","pdf_url":"https://populationandeconomics.pensoft.net/article/84192/download/pdf/","source":{"id":"https://openalex.org/S4210185388","display_name":"Population and Economics","issn_l":"2658-3798","issn":["2658-3798"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj","poland-20","russia-white-list-1"],"host_organization":"https://openalex.org/P4310321056","host_organization_name":"Pensoft Publishers","host_organization_lineage":["https://openalex.org/P4310321056"],"host_organization_lineage_names":["Pensoft Publishers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Population and Economics","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality education","score":0.8278999924659729}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320324261","display_name":"National Research University Higher School of Economics","ror":"https://ror.org/055f7t516"},{"id":"https://openalex.org/F4320328611","display_name":"Russian Presidential Academy of National Economy and Public Administration","ror":"https://ror.org/04xnm9a92"},{"id":"https://openalex.org/F4320329591","display_name":"Lomonosov Moscow State University","ror":"https://ror.org/010pmpe69"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4308718201.pdf","grobid_xml":"https://content.openalex.org/works/W4308718201.grobid-xml"},"referenced_works_count":42,"referenced_works":["https://openalex.org/W573480173","https://openalex.org/W1586605854","https://openalex.org/W1604366880","https://openalex.org/W1968092657","https://openalex.org/W1997176931","https://openalex.org/W1997982405","https://openalex.org/W2011902390","https://openalex.org/W2024924955","https://openalex.org/W2027514719","https://openalex.org/W2030222302","https://openalex.org/W2046752514","https://openalex.org/W2057480942","https://openalex.org/W2059557380","https://openalex.org/W2086642814","https://openalex.org/W2095026705","https://openalex.org/W2104503308","https://openalex.org/W2106032704","https://openalex.org/W2125698068","https://openalex.org/W2141973803","https://openalex.org/W2143970307","https://openalex.org/W2151405035","https://openalex.org/W2151760701","https://openalex.org/W2185998172","https://openalex.org/W2274821911","https://openalex.org/W2289405550","https://openalex.org/W2301233267","https://openalex.org/W2443567239","https://openalex.org/W2476533872","https://openalex.org/W2500238622","https://openalex.org/W2594694115","https://openalex.org/W2621857487","https://openalex.org/W2753597125","https://openalex.org/W2761563021","https://openalex.org/W2797500625","https://openalex.org/W2900521632","https://openalex.org/W2905198383","https://openalex.org/W3022257596","https://openalex.org/W3048952825","https://openalex.org/W3099302914","https://openalex.org/W3135527570","https://openalex.org/W3192019217","https://openalex.org/W3202394715"],"related_works":["https://openalex.org/W3215221745","https://openalex.org/W4388945046","https://openalex.org/W3212943492","https://openalex.org/W4412607657","https://openalex.org/W3210384382","https://openalex.org/W3200672206","https://openalex.org/W4206237815","https://openalex.org/W4206298957","https://openalex.org/W7110572200","https://openalex.org/W4312336718"],"abstract_inverted_index":{"Purpose":[0],"of":[1,11,17,52,63,115,124,135,161,163,167,176,190,199,206,212,222,237,241,248,271,315],"the":[2,15,66,72,97,112,122,154,159,174,184,186,197,200,202,207,213,220,230,246,265,278,303],"research:":[3],"The":[4,119,151,259],"Covid":[5],"pandemic":[6,98],"has":[7,26,179],"been":[8,27,181,196],"a":[9,125,234,294],"time":[10],"enormous":[12],"challenges":[13],"in":[14,23,31,50,99,169,287],"management":[16,36],"education,":[18],"business":[19,310],"education":[20,24,35,192,249,311],"included.":[21],"Transformation":[22],"technologies":[25],"accompanied":[28],"by":[29,148],"changes":[30],"consumer":[32,239],"values,":[33],"which":[34,156,280],"and":[37,47,77,101,139,204,219,252,274,313],"marketing":[38],"should":[39],"now":[40],"focus":[41],"on.":[42],"This":[43,84,290],"paper":[44],"investigates":[45],"factors":[46,251],"parameters":[48,155,189],"involved":[49,85],"formation":[51],"perceived":[53],"customer":[54],"value":[55,250,277],"with":[56],"regard":[57],"to":[58,128,142,232,282,302],"MBA":[59,86,146,170,208,272],"programmes,":[60,171,312],"using":[61],"experience":[62],"e-learning":[64,297,318],"during":[65,96],"Covid-19":[67],"pandemic.":[68],"Methods:":[69],"To":[70],"attain":[71],"stated":[73],"goal,":[74],"survey-based":[75],"qualitative":[76],"quantitative":[78],"two-stage":[79],"research":[80,120],"was":[81],"carried":[82],"out.":[83],"students":[87,273],"at":[88],"leading":[89],"Moscow":[90],"universities":[91],"who":[92],"were":[93],"studying":[94],"online":[95,109,191,224],"2020\u20132021":[100],"for":[102,111,255,296],"whom":[103],"part-time":[104],"learning":[105,110],"suddenly":[106],"turned":[107],"into":[108,145,244,285],"whole":[113],"period":[114],"study.":[116],"Key":[117],"results:":[118],"tested":[121],"significance":[123,254],"theoretical":[126],"approach":[127],"educational":[129,149,225,322],"values":[130,168],"(seen":[131],"as":[132,299],"an":[133,223],"array":[134],"functional,":[136],"epistemic,":[137],"social":[138],"emotional":[140],"values),":[141],"be":[143,283],"integrated":[144],"programmes":[147],"management.":[150,289],"findings":[152,260],"revealed":[153],"currently":[157],"determine":[158],"content":[160],"each":[162],"these":[164],"four":[165],"groups":[166],"indicating":[172],"that":[173],"structure":[175],"programme":[177],"choice":[178],"already":[180],"formed.":[182],"During":[183],"pandemic,":[185],"most":[187,304],"significant":[188,266],"market":[193],"development":[194],"have":[195],"reputation":[198,203],"university,":[201],"e-content":[205],"programme,":[209],"flexible":[210,316],"organization":[211],"study":[214],"process":[215],"(based":[216],"on":[217],"e-technologies)":[218],"availability":[221],"platform.":[226],"Quantitative":[227],"analysis":[228],"enabled":[229],"authors":[231],"form":[233],"mathematical":[235],"model":[236],"integral":[238],"assessment":[240],"usefulness,":[242],"taking":[243],"account":[245,286],"combination":[247],"their":[253],"various":[256],"sociodemographic":[257,269],"groups.":[258],"proved":[261],"our":[262],"hypothesis":[263],"about":[264],"dependence":[267],"between":[268],"characteristics":[270],"what":[275],"they":[276],"most,":[279],"needs":[281],"taken":[284],"knowledge":[288,298],"outcome":[291],"can":[292],"provide":[293],"compass":[295],"it":[300],"points":[301],"relevant":[305],"direction:":[306],"clusterization":[307],"while":[308],"positioning":[309],"implementation":[314],"individual":[317],"paths":[319],"when":[320],"planning":[321],"content.":[323]},"counts_by_year":[{"year":2025,"cited_by_count":2}],"updated_date":"2026-11-06T12:05:46.655746","created_date":"2022-11-15T00:00:00"}
