{"id":"https://openalex.org/W4297973199","doi":"https://doi.org/10.1108/tqm-01-2022-0038","title":"The sustainability opportunity study (SOS) \u2013 diagnosing by operationalising and sensemaking of sustainability using Total Quality Management","display_name":"The sustainability opportunity study (SOS) \u2013 diagnosing by operationalising and sensemaking of sustainability using Total Quality Management","publication_year":2022,"publication_date":"2022-09-29","ids":{"openalex":"https://openalex.org/W4297973199","doi":"https://doi.org/10.1108/tqm-01-2022-0038"},"language":"en","primary_location":{"id":"doi:10.1108/tqm-01-2022-0038","doi":"https://doi.org/10.1108/tqm-01-2022-0038","is_oa":true,"landing_page_url":"https://doi.org/10.1108/tqm-01-2022-0038","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/TQM-01-2022-0038/full/pdf?title=the-sustainability-opportunity-study-sos-diagnosing-by-operationalising-and-sensemaking-of-sustainability-using-total-quality-management","source":{"id":"https://openalex.org/S48957891","display_name":"The TQM Journal","issn_l":"0954-478X","issn":["0954-478X","1754-2731","1754-274X","1758-6887"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The TQM Journal","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.emerald.com/insight/content/doi/10.1108/TQM-01-2022-0038/full/pdf?title=the-sustainability-opportunity-study-sos-diagnosing-by-operationalising-and-sensemaking-of-sustainability-using-total-quality-management","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5090094517","display_name":"Raine Isaksson","orcid":"https://orcid.org/0000-0002-6487-5522","observed_orcids":["https://orcid.org/0000-0002-6487-5522"]},"institutions":[{"id":"https://openalex.org/I123387679","display_name":"Uppsala University","ror":"https://ror.org/048a87296","country_code":"SE","type":"education","lineage":["https://openalex.org/I123387679"]}],"countries":["SE"],"is_corresponding":true,"raw_author_name":"Raine Isaksson","raw_affiliation_strings":["Division of Quality Science, Department of Civil and Industrial Engineering, Uppsala University, Visby, Sweden"],"raw_orcid":"https://orcid.org/0000-0002-6487-5522","affiliations":[{"raw_affiliation_string":"Division of Quality Science, Department of Civil and Industrial Engineering, Uppsala University, Visby, Sweden","institution_ids":["https://openalex.org/I123387679"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5091843923","display_name":"Swaminathan Ramanathan","orcid":"https://orcid.org/0000-0002-1893-9708","observed_orcids":["https://orcid.org/0000-0002-1893-9708"]},"institutions":[{"id":"https://openalex.org/I123387679","display_name":"Uppsala University","ror":"https://ror.org/048a87296","country_code":"SE","type":"education","lineage":["https://openalex.org/I123387679"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Swaminathan Ramanathan","raw_affiliation_strings":["Division of Quality Science, Department of Civil and Industrial Engineering, Uppsala University, Visby, Sweden"],"raw_orcid":"https://orcid.org/0000-0002-1893-9708","affiliations":[{"raw_affiliation_string":"Division of Quality Science, Department of Civil and Industrial Engineering, Uppsala University, Visby, Sweden","institution_ids":["https://openalex.org/I123387679"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5010117426","display_name":"Max Rosvall","orcid":"https://orcid.org/0000-0002-8008-7913","observed_orcids":["https://orcid.org/0000-0002-8008-7913"]},"institutions":[{"id":"https://openalex.org/I123387679","display_name":"Uppsala University","ror":"https://ror.org/048a87296","country_code":"SE","type":"education","lineage":["https://openalex.org/I123387679"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Max Rosvall","raw_affiliation_strings":["Quality management, Uppsala Universitet Teknisk-naturvetenskapliga fakulteten, Uppsala, Sweden"],"raw_orcid":"https://orcid.org/0000-0002-8008-7913","affiliations":[{"raw_affiliation_string":"Quality management, Uppsala Universitet Teknisk-naturvetenskapliga fakulteten, Uppsala, Sweden","institution_ids":["https://openalex.org/I123387679"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5090094517"],"corresponding_institution_ids":["https://openalex.org/I123387679"],"apc_list":null,"apc_paid":null,"fwci":3.4104,"has_fulltext":true,"cited_by_count":29,"citation_normalized_percentile":{"value":0.92290414,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":99},"biblio":{"volume":"35","issue":"5","first_page":"1329","last_page":"1347"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.649399995803833,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.649399995803833,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.10890000313520432,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.05810000002384186,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sustainability-diagnosis","display_name":"sustainability diagnosis","score":0.7910000085830688},{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":0.6990000009536743},{"id":"https://openalex.org/keywords/sustainable-development","display_name":"sustainable development","score":0.753000020980835},{"id":"https://openalex.org/keywords/sustainability-performance-indicators","display_name":"sustainability performance indicators","score":0.6970000267028809},{"id":"https://openalex.org/keywords/stakeholder-requirements","display_name":"stakeholder needs","score":0.9710000157356262},{"id":"https://openalex.org/keywords/outside-in-approach","display_name":"outside-in approach","score":0.7170000076293945},{"id":"https://openalex.org/keywords/value-chain","display_name":"value chain","score":0.6850000023841858},{"id":"https://openalex.org/keywords/social-sustainability","display_name":"social sustainability","score":0.722000002861023},{"id":"https://openalex.org/keywords/construction-industry","display_name":"construction industry","score":0.6629999876022339},{"id":"https://openalex.org/keywords/health-care","display_name":"health care","score":0.6579999923706055},{"id":"https://openalex.org/keywords/tourism","display_name":"tourism","score":1.0}],"concepts":[{"id":"https://openalex.org/C66204764","wikidata":"https://www.wikidata.org/wiki/Q219416","display_name":"Sustainability","level":2,"score":0.8244707584381104},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.6206833720207214},{"id":"https://openalex.org/C52407799","wikidata":"https://www.wikidata.org/wiki/Q594912","display_name":"Social sustainability","level":3,"score":0.5844761729240417},{"id":"https://openalex.org/C205266134","wikidata":"https://www.wikidata.org/wiki/Q7649559","display_name":"Sustainability organizations","level":3,"score":0.5673860907554626},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5219923257827759},{"id":"https://openalex.org/C552854447","wikidata":"https://www.wikidata.org/wiki/Q131201","display_name":"Sustainable development","level":2,"score":0.5139784216880798},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5071518421173096},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4777887761592865},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4762428104877472},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4745396375656128},{"id":"https://openalex.org/C2780554381","wikidata":"https://www.wikidata.org/wiki/Q2063340","display_name":"Sensemaking","level":2,"score":0.4347192943096161},{"id":"https://openalex.org/C107826830","wikidata":"https://www.wikidata.org/wiki/Q929380","display_name":"Environmental resource management","level":1,"score":0.36787664890289307},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.2816751003265381},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.23627936840057373},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.18415877223014832},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.15438872575759888},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1469731330871582},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.10521408915519714},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.10362929105758667},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1108/tqm-01-2022-0038","doi":"https://doi.org/10.1108/tqm-01-2022-0038","is_oa":true,"landing_page_url":"https://doi.org/10.1108/tqm-01-2022-0038","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/TQM-01-2022-0038/full/pdf?title=the-sustainability-opportunity-study-sos-diagnosing-by-operationalising-and-sensemaking-of-sustainability-using-total-quality-management","source":{"id":"https://openalex.org/S48957891","display_name":"The TQM Journal","issn_l":"0954-478X","issn":["0954-478X","1754-2731","1754-274X","1758-6887"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The TQM Journal","raw_type":"journal-article"},{"id":"pmh:oai:DiVA.org:ltu-93535","doi":null,"is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-93535","pdf_url":"https://ltu.diva-portal.org/smash/get/diva2:1702535/FULLTEXT01","source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86987016","host_organization_name":"KTH Royal Institute of Technology","host_organization_lineage":["https://openalex.org/I86987016"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:DiVA.org:uu-489391","doi":null,"is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-489391","pdf_url":"https://uu.diva-portal.org/smash/get/diva2:1714496/FULLTEXT01","source":{"id":"https://openalex.org/S4306402042","display_name":"Uppsala University Publications (Uppsala University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I123387679","host_organization_name":"Uppsala University","host_organization_lineage":["https://openalex.org/I123387679"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.1108/tqm-01-2022-0038","doi":"https://doi.org/10.1108/tqm-01-2022-0038","is_oa":true,"landing_page_url":"https://doi.org/10.1108/tqm-01-2022-0038","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/TQM-01-2022-0038/full/pdf?title=the-sustainability-opportunity-study-sos-diagnosing-by-operationalising-and-sensemaking-of-sustainability-using-total-quality-management","source":{"id":"https://openalex.org/S48957891","display_name":"The TQM Journal","issn_l":"0954-478X","issn":["0954-478X","1754-2731","1754-274X","1758-6887"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The TQM Journal","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.5171999931335449,"display_name":"Responsible consumption and production","id":"https://metadata.un.org/sdg/12"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4297973199.pdf","grobid_xml":"https://content.openalex.org/works/W4297973199.grobid-xml"},"referenced_works_count":18,"referenced_works":["https://openalex.org/W77853079","https://openalex.org/W578003656","https://openalex.org/W1503054781","https://openalex.org/W2005175131","https://openalex.org/W2068291866","https://openalex.org/W2118795850","https://openalex.org/W2217993972","https://openalex.org/W2318998031","https://openalex.org/W2500628754","https://openalex.org/W2521402294","https://openalex.org/W2898543316","https://openalex.org/W2924545139","https://openalex.org/W2936796993","https://openalex.org/W2980883134","https://openalex.org/W3111062240","https://openalex.org/W3117234994","https://openalex.org/W4297840471","https://openalex.org/W4299854992"],"related_works":["https://openalex.org/W4400735379","https://openalex.org/W4416299454","https://openalex.org/W2182674833","https://openalex.org/W2606028163","https://openalex.org/W3121335843","https://openalex.org/W2005175131","https://openalex.org/W2065005754","https://openalex.org/W2574406599","https://openalex.org/W111781251","https://openalex.org/W2889684476"],"abstract_inverted_index":{"Purpose":[0],"A":[1,29],"key":[2],"issue":[3],"to":[4,8,11,49,52,288],"manage":[5],"sustainability":[6,21,37,59,80,105,136,182,205,228,272],"is":[7,32,38,48,97,191,229,242,263,275],"be":[9,207],"able":[10],"operationalise":[12],"it.":[13],"Relevant":[14],"indicators":[15,119,134,150,166,180,198,283],"require":[16],"an":[17,40,61,201,210,247,278],"appropriate":[18],"definition":[19],"of":[20,35,45,58,84,89,270,291],"and":[22,55,70,87,93,116,133,137,148,163,179,183,196,206,234,284],"sustainable":[23,138,156,184,208,223],"development":[24,139,185],"for":[25,120,135,167,181,222],"the":[26,82,102,108,121,126,168,173,267],"studied":[27,109],"organisation.":[28],"common":[30],"problem":[31],"inadequate":[33],"understanding":[34],"what":[36],"from":[39,60,231],"organisational":[41,211],"perspective.":[42,63,236],"The":[43,65,113,160,215,261],"purpose":[44],"this":[46],"paper":[47],"propose":[50],"how":[51],"understand,":[53],"define":[54],"measure":[56,290],"diagnosing":[57,90],"outside-in":[62,248],"Design/methodology/approach":[64],"building,":[66],"health":[67],"care,":[68],"education":[69],"tourism":[71],"value":[72,110,244],"chains":[73],"are":[74,91],"studied.":[75],"Based":[76],"on":[77,100,141,187,252,277],"interpreted":[78],"stakeholder":[79,188,253],"needs":[81,189,254],"stages":[83],"understanding,":[85],"defining":[86,271],"measuring":[88],"reviewed,":[92],"interpretations":[94],"proposed.":[95],"This":[96],"with":[98,155,204,250,257,266],"focus":[99,190,251],"identifying":[101,281],"vital":[103],"few":[104],"impacts":[106],"in":[107,130,245,255,264],"chains.":[111],"Findings":[112],"resulting":[114,129,161],"definitions":[115,132,147,162,178,195],"proposed":[117,131,164,177,216],"performance":[118,149,165,197],"chosen":[122,169],"areas":[123,170],"indicate":[124,171,239],"that":[125,172,240],"approach":[127,174,217,249,262,280],"works":[128],"based":[140,186,276],"stakeholders":[142],"need":[143],"focus.":[144],"Having":[145,193],"clear":[146,194],"will":[151,199],"support":[152],"working":[153],"effectively":[154],"development.":[157,224],"Research":[158],"limitations/implications":[159],"works.":[175],"Further,":[176],"useful.":[192],"help":[200],"organisation":[202],"engage":[203],"within":[209],"context.":[212],"Practical":[213],"implications":[214,226],"enables":[218],"using":[219,246],"quality":[220],"management":[221],"Social":[225,227],"viewed":[230],"a":[232,243,258,289],"poverty":[233],"affordability":[235],"Originality/value":[237],"Results":[238],"there":[241],"connection":[256],"process-based":[259],"approach.":[260],"contrast":[265],"customary":[268],"way":[269],"which":[273],"mostly":[274],"inside-out":[279],"several":[282],"then":[285],"adding":[286],"these":[287],"sustainability.":[292]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":12},{"year":2023,"cited_by_count":10}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2022-10-01T00:00:00"}
