{"id":"https://openalex.org/W4295872972","doi":"https://doi.org/10.15575/kh.v4i3.18690","title":"A Sociological Approach to Consumer Protection in E-Commerce Transactions During the Covid-19 Pandemic","display_name":"A Sociological Approach to Consumer Protection in E-Commerce Transactions During the Covid-19 Pandemic","publication_year":2022,"publication_date":"2022-09-10","ids":{"openalex":"https://openalex.org/W4295872972","doi":"https://doi.org/10.15575/kh.v4i3.18690"},"language":"en","primary_location":{"id":"doi:10.15575/kh.v4i3.18690","doi":"https://doi.org/10.15575/kh.v4i3.18690","is_oa":true,"landing_page_url":"https://doi.org/10.15575/kh.v4i3.18690","pdf_url":"https://journal.uinsgd.ac.id/index.php/kh/article/download/18690/7655","source":{"id":"https://openalex.org/S4210196043","display_name":"Khazanah Hukum","issn_l":"2715-9698","issn":["2715-9698"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/P4310315205","host_organization_name":"Sunan Gunung Djati State Islamic University Bandung","host_organization_lineage":["https://openalex.org/P4310315205"],"host_organization_lineage_names":["Sunan Gunung Djati State Islamic University Bandung"],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Khazanah Hukum","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://journal.uinsgd.ac.id/index.php/kh/article/download/18690/7655","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5009274137","display_name":"Dena Ayu","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210107902","display_name":"Sunan Gunung Djati State Islamic University Bandung","ror":"https://ror.org/01j33fx63","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210107902"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Dena Ayu","raw_affiliation_strings":["UIN Sunan Gunung Djati Bandung"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"UIN Sunan Gunung Djati Bandung","institution_ids":["https://openalex.org/I4210107902"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065020930","display_name":"Mursal Mursal","orcid":"https://orcid.org/0000-0003-0513-9696","observed_orcids":["https://orcid.org/0000-0003-0513-9696"]},"institutions":[{"id":"https://openalex.org/I4405259643","display_name":"Institut Agama Islam Negeri Kerinci","ror":"https://ror.org/02g84nk55","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405259643"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Mursal Mursal","raw_affiliation_strings":["Institut Agama Islam Negeri Kerinci"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut Agama Islam Negeri Kerinci","institution_ids":["https://openalex.org/I4405259643"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053422348","display_name":"Putri Jianti","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210107902","display_name":"Sunan Gunung Djati State Islamic University Bandung","ror":"https://ror.org/01j33fx63","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210107902"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Putri Jianti","raw_affiliation_strings":["UIN Sunan Gunung Djati Bandung"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"UIN Sunan Gunung Djati Bandung","institution_ids":["https://openalex.org/I4210107902"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5001743875","display_name":"Doli Witro","orcid":"https://orcid.org/0000-0003-3332-2252","observed_orcids":["https://orcid.org/0000-0003-3332-2252"]},"institutions":[{"id":"https://openalex.org/I4210107902","display_name":"Sunan Gunung Djati State Islamic University Bandung","ror":"https://ror.org/01j33fx63","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210107902"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Doli Witro","raw_affiliation_strings":["UIN Sunan Gunung Djati Bandung"],"raw_orcid":"https://orcid.org/0000-0003-3332-2252","affiliations":[{"raw_affiliation_string":"UIN Sunan Gunung Djati Bandung","institution_ids":["https://openalex.org/I4210107902"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5057722100","display_name":"Rifqi Nurdiansyah","orcid":"https://orcid.org/0000-0003-0513-8167","observed_orcids":["https://orcid.org/0000-0003-0513-8167"]},"institutions":[{"id":"https://openalex.org/I4405259643","display_name":"Institut Agama Islam Negeri Kerinci","ror":"https://ror.org/02g84nk55","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405259643"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Rifqi Nurdiansyah","raw_affiliation_strings":["Institut Agama Islam Negeri Kerinci"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut Agama Islam Negeri Kerinci","institution_ids":["https://openalex.org/I4405259643"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":500000,"currency":"IDR","value_usd":32},"apc_paid":{"value":500000,"currency":"IDR","value_usd":32},"fwci":12.3405,"has_fulltext":true,"cited_by_count":8,"citation_normalized_percentile":{"value":0.98431393,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"4","issue":"3","first_page":"181","last_page":"191"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11876","display_name":"Legal Studies and Policies","score":0.5297999978065491,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11876","display_name":"Legal Studies and Policies","score":0.5297999978065491,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14291","display_name":"Indonesian Legal and Regulatory Studies","score":0.35569998621940613,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13053","display_name":"SMEs Development and Digital Marketing","score":0.03240000084042549,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/consumer-protection","display_name":"consumer protection","score":0.996999979019165},{"id":"https://openalex.org/keywords/e-commerce","display_name":"e-commerce","score":0.9139999747276306},{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.9950000047683716},{"id":"https://openalex.org/keywords/law-no-8-of-1999-on-consumer-protection","display_name":"Law No. 8 of 1999 on Consumer Protection","score":0.9340000152587891},{"id":"https://openalex.org/keywords/legal-certainty","display_name":"legal certainty","score":0.9829999804496765},{"id":"https://openalex.org/keywords/consumer-protection-law","display_name":"consumer protection law","score":0.6930000185966492},{"id":"https://openalex.org/keywords/role-of-the-state","display_name":"role of the state","score":0.6000000238418579},{"id":"https://openalex.org/keywords/online-transactions","display_name":"online transactions","score":0.7250000238418579},{"id":"https://openalex.org/keywords/sociology-of-law","display_name":"sociology of law","score":0.5519999861717224}],"concepts":[{"id":"https://openalex.org/C2989499966","wikidata":"https://www.wikidata.org/wiki/Q664183","display_name":"Consumer protection","level":2,"score":0.6820440888404846},{"id":"https://openalex.org/C2779029474","wikidata":"https://www.wikidata.org/wiki/Q49094488","display_name":"Legal certainty","level":2,"score":0.6271121501922607},{"id":"https://openalex.org/C69360830","wikidata":"https://www.wikidata.org/wiki/Q1172237","display_name":"Data Protection Act 1998","level":2,"score":0.5923276543617249},{"id":"https://openalex.org/C7493553","wikidata":"https://www.wikidata.org/wiki/Q1520777","display_name":"Certainty","level":2,"score":0.5893394947052002},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5856154561042786},{"id":"https://openalex.org/C44725695","wikidata":"https://www.wikidata.org/wiki/Q288156","display_name":"Normative","level":2,"score":0.49622708559036255},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.47891390323638916},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.4355500340461731},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.4196605086326599},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3892912268638611},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.36865514516830444},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.35247164964675903},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3453318476676941},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3427736759185791},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.33324509859085083},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.28751006722450256},{"id":"https://openalex.org/C54750564","wikidata":"https://www.wikidata.org/wiki/Q26643","display_name":"Commerce","level":1,"score":0.16352850198745728},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.15024879574775696},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.09749940037727356},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.15575/kh.v4i3.18690","doi":"https://doi.org/10.15575/kh.v4i3.18690","is_oa":true,"landing_page_url":"https://doi.org/10.15575/kh.v4i3.18690","pdf_url":"https://journal.uinsgd.ac.id/index.php/kh/article/download/18690/7655","source":{"id":"https://openalex.org/S4210196043","display_name":"Khazanah Hukum","issn_l":"2715-9698","issn":["2715-9698"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/P4310315205","host_organization_name":"Sunan Gunung Djati State Islamic University Bandung","host_organization_lineage":["https://openalex.org/P4310315205"],"host_organization_lineage_names":["Sunan Gunung Djati State Islamic University Bandung"],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Khazanah Hukum","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:78921b0ad09f43b4b6acb875c5a53b10","doi":null,"is_oa":false,"landing_page_url":"https://doaj.org/article/78921b0ad09f43b4b6acb875c5a53b10","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Khazanah Hukum, Vol 4, Iss 3, Pp 181-191 (2022)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.15575/kh.v4i3.18690","doi":"https://doi.org/10.15575/kh.v4i3.18690","is_oa":true,"landing_page_url":"https://doi.org/10.15575/kh.v4i3.18690","pdf_url":"https://journal.uinsgd.ac.id/index.php/kh/article/download/18690/7655","source":{"id":"https://openalex.org/S4210196043","display_name":"Khazanah Hukum","issn_l":"2715-9698","issn":["2715-9698"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/P4310315205","host_organization_name":"Sunan Gunung Djati State Islamic University Bandung","host_organization_lineage":["https://openalex.org/P4310315205"],"host_organization_lineage_names":["Sunan Gunung Djati State Islamic University Bandung"],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Khazanah Hukum","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.8046000003814697,"display_name":"Peace, justice, and strong institutions","id":"https://metadata.un.org/sdg/16"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4295872972.pdf","grobid_xml":"https://content.openalex.org/works/W4295872972.grobid-xml"},"referenced_works_count":31,"referenced_works":["https://openalex.org/W68265081","https://openalex.org/W179755496","https://openalex.org/W377384883","https://openalex.org/W650651507","https://openalex.org/W2332903219","https://openalex.org/W2752439058","https://openalex.org/W2899019671","https://openalex.org/W2907357480","https://openalex.org/W2908376433","https://openalex.org/W2921047751","https://openalex.org/W2973061164","https://openalex.org/W3016841291","https://openalex.org/W3040798020","https://openalex.org/W3048775008","https://openalex.org/W3072747537","https://openalex.org/W3142518992","https://openalex.org/W3160873134","https://openalex.org/W3161537651","https://openalex.org/W3172901036","https://openalex.org/W3190568022","https://openalex.org/W3190907880","https://openalex.org/W3216135777","https://openalex.org/W4210298609","https://openalex.org/W4214678339","https://openalex.org/W4286628496","https://openalex.org/W4287770538","https://openalex.org/W4290378894","https://openalex.org/W4295872972","https://openalex.org/W4312877129","https://openalex.org/W4387416687","https://openalex.org/W7061146518"],"related_works":["https://openalex.org/W4387443943","https://openalex.org/W7219586370","https://openalex.org/W4394987926","https://openalex.org/W4311593592","https://openalex.org/W3203555547","https://openalex.org/W7143276473","https://openalex.org/W7215562582","https://openalex.org/W3205519099","https://openalex.org/W4220993891","https://openalex.org/W3158968436"],"abstract_inverted_index":{"This":[0,20,48,53],"article":[1,49,54],"uses":[2,55],"a":[3,60],"sociological":[4],"approach":[5],"to":[6,23,27,142,145,157,194,198],"discuss":[7],"consumer":[8,31,135,181],"protection":[9,32,136,152,182],"in":[10,40,46,149,167,172,180],"the":[11,17,35,38,88,117,134,173,184],"sales":[12],"system":[13],"through":[14],"e-commerce":[15],"during":[16],"covid-19":[18,174],"pandemic.":[19,175],"study":[21],"aims":[22],"provide":[24,161],"legal":[25,196],"certainty":[26,197],"consumers":[28,143],"by":[29],"highlighting":[30],"laws":[33],"and":[34,73,109,127,160,165],"role":[36,177],"of":[37,68,82,178,190],"government":[39],"protecting":[41],"people":[42],"who":[43,147],"make":[44],"transactions":[45,171],"e-commerce.":[47],"is":[50,59,93,153],"juridical-normative":[51],"research.":[52],"qualitative":[56,118],"data":[57,69,77,92,111,119,123,125],"that":[58,133],"literature":[61],"study.":[62],"In":[63],"this":[64],"case,":[65],"two":[66],"types":[67],"are":[70],"used:":[71],"primary":[72],"secondary":[74,91],"data.":[75],"Primary":[76],"includes":[78],"Law":[79,187],"Number":[80,188],"8":[81,189],"1999":[83,191],"concerning":[84],"Consumer":[85,151,185],"Protection.":[86],"At":[87],"same":[89],"time,":[90],"obtained":[94],"from":[95],"library":[96],"sources":[97],"such":[98],"as":[99],"books,":[100],"scientific":[101],"articles,":[102],"theses,":[103],"dissertations,":[104],"research":[105],"reports,":[106],"internet":[107],"websites,":[108],"other":[110],"sources.":[112],"Miles":[113],"et":[114],"al.":[115],"used":[116],"analysis":[120,130],"technique,":[121],"namely":[122],"condensation,":[124],"presentation,":[126],"concluding.":[128],"The":[129,176],"results":[131],"show":[132],"law":[137,179],"does":[138],"not":[139],"only":[140],"apply":[141],"but":[144],"everyone":[146],"transacts":[148],"it.":[150],"very":[154],"much":[155],"needed":[156],"maintain":[158],"security":[159],"convenience":[162],"for":[163],"sellers":[164],"buyers":[166],"carrying":[168],"out":[169],"economic":[170],"following":[183],"Protection":[186],"provides":[192],"efforts":[193],"ensure":[195],"protect":[199],"consumers.":[200]},"counts_by_year":[{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2022-09-15T00:00:00"}