{"id":"https://openalex.org/W4293363705","doi":"https://doi.org/10.1007/978-3-658-36810-4_4","title":"Entwicklung neuer Dienste","display_name":"Entwicklung neuer Dienste","publication_year":2022,"publication_date":"2022-01-01","ids":{"openalex":"https://openalex.org/W4293363705","doi":"https://doi.org/10.1007/978-3-658-36810-4_4"},"language":"de","primary_location":{"id":"doi:10.1007/978-3-658-36810-4_4","doi":"https://doi.org/10.1007/978-3-658-36810-4_4","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-658-36810-4_4","pdf_url":null,"source":{"id":"https://openalex.org/S4306463937","display_name":"Springer eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Dienstleistungsmanagement","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4293363843","display_name":"Dienstleistungsmanagement"},"type":"book-chapter","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5104051393","display_name":"Sabine Haller","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I205892228","display_name":"Berlin School of Economics and Law","ror":"https://ror.org/03rkmps36","country_code":"DE","type":"education","lineage":["https://openalex.org/I205892228"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Sabine Haller","raw_affiliation_strings":["Hochschule f\u00fcr Wirtschaft und Recht, Berlin, Deutschland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Hochschule f\u00fcr Wirtschaft und Recht, Berlin, Deutschland","institution_ids":["https://openalex.org/I205892228"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5004353613","display_name":"Christian Wissing","orcid":"https://orcid.org/0000-0003-1794-2216","observed_orcids":["https://orcid.org/0000-0003-1794-2216"]},"institutions":[{"id":"https://openalex.org/I4210101884","display_name":"BSP Business & Law School \u2013 Hochschule f\u00fcr Management und Recht","ror":"https://ror.org/017bbsh25","country_code":"DE","type":"education","lineage":["https://openalex.org/I4210101884"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Christian Wissing","raw_affiliation_strings":["BSP Business & Law School Berlin, Berlin, Deutschland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"BSP Business & Law School Berlin, Berlin, Deutschland","institution_ids":["https://openalex.org/I4210101884"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.8426,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.69078947,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":null,"issue":null,"first_page":"133","last_page":"160"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13151","display_name":"Business Strategies and Innovation","score":0.0017000000225380063,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/new-service-development","display_name":"new service development","score":0.9039999842643738},{"id":"https://openalex.org/keywords/service-innovation","display_name":"service innovation","score":0.7519999742507935},{"id":"https://openalex.org/keywords/new-product-development","display_name":"new product development","score":0.6460000276565552},{"id":"https://openalex.org/keywords/business-success","display_name":"business success","score":0.5450000166893005}],"concepts":[{"id":"https://openalex.org/C15708023","wikidata":"https://www.wikidata.org/wiki/Q80083","display_name":"Humanities","level":1,"score":0.6238722205162048},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.4201887547969818},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.23011523485183716}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-658-36810-4_4","doi":"https://doi.org/10.1007/978-3-658-36810-4_4","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-658-36810-4_4","pdf_url":null,"source":{"id":"https://openalex.org/S4306463937","display_name":"Springer eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319965","host_organization_name":"Springer Nature","host_organization_lineage":["https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Nature"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Dienstleistungsmanagement","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":30,"referenced_works":["https://openalex.org/W38084763","https://openalex.org/W74752802","https://openalex.org/W87736478","https://openalex.org/W492644880","https://openalex.org/W1517701247","https://openalex.org/W1556792928","https://openalex.org/W1851350695","https://openalex.org/W1866837408","https://openalex.org/W1942032163","https://openalex.org/W2069416751","https://openalex.org/W2108561227","https://openalex.org/W2222079546","https://openalex.org/W2405438238","https://openalex.org/W2416497918","https://openalex.org/W2504898133","https://openalex.org/W2768939275","https://openalex.org/W3047242109","https://openalex.org/W4237325787","https://openalex.org/W4238890605","https://openalex.org/W4252983877","https://openalex.org/W4255942086","https://openalex.org/W4256242912","https://openalex.org/W4298140396","https://openalex.org/W4388169926","https://openalex.org/W6634666184","https://openalex.org/W6639328662","https://openalex.org/W6831071378","https://openalex.org/W6986161523","https://openalex.org/W7034147285","https://openalex.org/W7040007996"],"related_works":["https://openalex.org/W3025961851","https://openalex.org/W182849421","https://openalex.org/W7006778273","https://openalex.org/W101712616","https://openalex.org/W2242536000","https://openalex.org/W4236554068","https://openalex.org/W2480534551","https://openalex.org/W2131130663","https://openalex.org/W2912798851","https://openalex.org/W4246626747"],"abstract_inverted_index":null,"counts_by_year":[{"year":2022,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2022-08-28T00:00:00"}
