{"id":"https://openalex.org/W4293019822","doi":"https://doi.org/10.1080/09585192.2022.2112259","title":"What makes telework work? Evidence of success factors across two decades of empirical research: a systematic and critical review","display_name":"What makes telework work? Evidence of success factors across two decades of empirical research: a systematic and critical review","publication_year":2022,"publication_date":"2022-08-25","ids":{"openalex":"https://openalex.org/W4293019822","doi":"https://doi.org/10.1080/09585192.2022.2112259"},"language":"en","primary_location":{"id":"doi:10.1080/09585192.2022.2112259","doi":"https://doi.org/10.1080/09585192.2022.2112259","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09585192.2022.2112259","pdf_url":null,"source":{"id":"https://openalex.org/S184846731","display_name":"The International Journal of Human Resource Management","issn_l":"0958-5192","issn":["0958-5192","1466-4399"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319847","host_organization_name":"Routledge","host_organization_lineage":["https://openalex.org/P4310319847","https://openalex.org/P4310320547"],"host_organization_lineage_names":["Routledge","Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The International Journal of Human Resource Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5034727178","display_name":"Paulin Gohoungodji","orcid":"https://orcid.org/0000-0002-8008-8107","observed_orcids":["https://orcid.org/0000-0002-8008-8107"]},"institutions":[{"id":"https://openalex.org/I43406934","display_name":"Universit\u00e9 Laval","ror":"https://ror.org/04sjchr03","country_code":"CA","type":"education","lineage":["https://openalex.org/I43406934"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Paulin Gohoungodji","raw_affiliation_strings":["Department of Management, Faculty of Administrative Sciences, Pavillon Palasis-Prince, Universit\u00e9 Laval, Qu\u00e9bec City (Qu\u00e9bec), Qu\u00e9bec, QC, Canada"],"raw_orcid":"https://orcid.org/0000-0002-8008-8107","affiliations":[{"raw_affiliation_string":"Department of Management, Faculty of Administrative Sciences, Pavillon Palasis-Prince, Universit\u00e9 Laval, Qu\u00e9bec City (Qu\u00e9bec), Qu\u00e9bec, QC, Canada","institution_ids":["https://openalex.org/I43406934"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061067009","display_name":"Amoin Bernadine N\u2019Dri","orcid":"https://orcid.org/0000-0001-7966-5037","observed_orcids":["https://orcid.org/0000-0001-7966-5037"]},"institutions":[{"id":"https://openalex.org/I43406934","display_name":"Universit\u00e9 Laval","ror":"https://ror.org/04sjchr03","country_code":"CA","type":"education","lineage":["https://openalex.org/I43406934"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Amoin Bernadine N\u2019Dri","raw_affiliation_strings":["Department of Management, Faculty of Administrative Sciences, Pavillon Palasis-Prince, Universit\u00e9 Laval, Qu\u00e9bec City (Qu\u00e9bec), Qu\u00e9bec, QC, Canada"],"raw_orcid":"https://orcid.org/0000-0001-7966-5037","affiliations":[{"raw_affiliation_string":"Department of Management, Faculty of Administrative Sciences, Pavillon Palasis-Prince, Universit\u00e9 Laval, Qu\u00e9bec City (Qu\u00e9bec), Qu\u00e9bec, QC, Canada","institution_ids":["https://openalex.org/I43406934"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5013884756","display_name":"Adriana Leiria Barreto Matos","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I43406934","display_name":"Universit\u00e9 Laval","ror":"https://ror.org/04sjchr03","country_code":"CA","type":"education","lineage":["https://openalex.org/I43406934"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Adriana Leiria Barreto Matos","raw_affiliation_strings":["Department of Management, Faculty of Administrative Sciences, Pavillon Palasis-Prince, Universit\u00e9 Laval, Qu\u00e9bec City (Qu\u00e9bec), Qu\u00e9bec, QC, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management, Faculty of Administrative Sciences, Pavillon Palasis-Prince, Universit\u00e9 Laval, Qu\u00e9bec City (Qu\u00e9bec), Qu\u00e9bec, QC, Canada","institution_ids":["https://openalex.org/I43406934"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5034727178"],"corresponding_institution_ids":["https://openalex.org/I43406934"],"apc_list":null,"apc_paid":null,"fwci":24.0894,"has_fulltext":false,"cited_by_count":95,"citation_normalized_percentile":{"value":0.99729317,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":100},"biblio":{"volume":"34","issue":"3","first_page":"605","last_page":"649"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10722","display_name":"Work-Family Balance Challenges","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10722","display_name":"Work-Family Balance Challenges","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14003","display_name":"Labor Law and Work Dynamics","score":0.0006000000284984708,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/remote-work","display_name":"remote work","score":0.9990000128746033},{"id":"https://openalex.org/keywords/critical-success-factors","display_name":"success factors","score":0.968999981880188},{"id":"https://openalex.org/keywords/information-and-communication-technologies","display_name":"information and communication technologies","score":0.8529999852180481},{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.8510000109672546},{"id":"https://openalex.org/keywords/human-resource-management","display_name":"human resource management","score":0.6959999799728394},{"id":"https://openalex.org/keywords/conceptual-framework","display_name":"conceptual framework","score":0.7319999933242798}],"concepts":[{"id":"https://openalex.org/C2777061679","wikidata":"https://www.wikidata.org/wiki/Q1135326","display_name":"Telecommuting","level":3,"score":0.6369075179100037},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5906994342803955},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.5167642831802368},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5146492719650269},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.4966123700141907},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.44296616315841675},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.441361665725708},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4321144223213196},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4294854402542114},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4142484664916992},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.27256444096565247},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2294655740261078},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.22733211517333984},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.12660884857177734},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/09585192.2022.2112259","doi":"https://doi.org/10.1080/09585192.2022.2112259","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09585192.2022.2112259","pdf_url":null,"source":{"id":"https://openalex.org/S184846731","display_name":"The International Journal of Human Resource Management","issn_l":"0958-5192","issn":["0958-5192","1466-4399"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319847","host_organization_name":"Routledge","host_organization_lineage":["https://openalex.org/P4310319847","https://openalex.org/P4310320547"],"host_organization_lineage_names":["Routledge","Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The International Journal of Human Resource Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.833299994468689,"display_name":"Decent work and economic growth"}],"study_designs":[{"id":"https://openalex.org/study-designs/systematic-review","display_name":"Systematic Review"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":158,"referenced_works":["https://openalex.org/W16387813","https://openalex.org/W176976165","https://openalex.org/W1104305512","https://openalex.org/W1468300358","https://openalex.org/W1504930414","https://openalex.org/W1505550093","https://openalex.org/W1550294132","https://openalex.org/W1568156258","https://openalex.org/W1660361036","https://openalex.org/W1710633345","https://openalex.org/W1738849267","https://openalex.org/W1739235450","https://openalex.org/W1761541647","https://openalex.org/W1908376898","https://openalex.org/W1949881268","https://openalex.org/W1964369944","https://openalex.org/W1971585633","https://openalex.org/W1972040312","https://openalex.org/W1972398698","https://openalex.org/W1974212674","https://openalex.org/W1978728935","https://openalex.org/W1980911761","https://openalex.org/W1982222182","https://openalex.org/W1984524308","https://openalex.org/W1989090834","https://openalex.org/W1990009284","https://openalex.org/W1990119534","https://openalex.org/W1995392334","https://openalex.org/W1996461082","https://openalex.org/W1997317438","https://openalex.org/W2003952810","https://openalex.org/W2020018307","https://openalex.org/W2025177054","https://openalex.org/W2030320330","https://openalex.org/W2031795682","https://openalex.org/W2036289941","https://openalex.org/W2043514371","https://openalex.org/W2043822503","https://openalex.org/W2047311156","https://openalex.org/W2047417879","https://openalex.org/W2050669420","https://openalex.org/W2052534498","https://openalex.org/W2052711788","https://openalex.org/W2057553946","https://openalex.org/W2058732999","https://openalex.org/W2064858702","https://openalex.org/W2067472240","https://openalex.org/W2074872888","https://openalex.org/W2077240093","https://openalex.org/W2089208650","https://openalex.org/W2089855628","https://openalex.org/W2096411169","https://openalex.org/W2096598237","https://openalex.org/W2098511548","https://openalex.org/W2098620733","https://openalex.org/W2102893346","https://openalex.org/W2103151658","https://openalex.org/W2112185135","https://openalex.org/W2113680781","https://openalex.org/W2114947818","https://openalex.org/W2116511981","https://openalex.org/W2117346581","https://openalex.org/W2126750777","https://openalex.org/W2128724058","https://openalex.org/W2132110718","https://openalex.org/W2134342208","https://openalex.org/W2138623422","https://openalex.org/W2141702126","https://openalex.org/W2143600725","https://openalex.org/W2145345622","https://openalex.org/W2149604183","https://openalex.org/W2151647410","https://openalex.org/W2155150223","https://openalex.org/W2156430033","https://openalex.org/W2158928204","https://openalex.org/W2161708711","https://openalex.org/W2164247312","https://openalex.org/W2164402537","https://openalex.org/W2208777293","https://openalex.org/W2260079623","https://openalex.org/W2312024708","https://openalex.org/W2332718072","https://openalex.org/W2337002970","https://openalex.org/W2340399167","https://openalex.org/W2346323603","https://openalex.org/W2417357950","https://openalex.org/W2468958627","https://openalex.org/W2501876170","https://openalex.org/W2518564800","https://openalex.org/W2528024103","https://openalex.org/W2530009868","https://openalex.org/W2554890771","https://openalex.org/W2555546862","https://openalex.org/W2584600849","https://openalex.org/W2735908968","https://openalex.org/W2739372511","https://openalex.org/W2779368557","https://openalex.org/W2785027323","https://openalex.org/W2806922470","https://openalex.org/W2810395099","https://openalex.org/W2886456339","https://openalex.org/W2887238869","https://openalex.org/W2901153003","https://openalex.org/W2902885757","https://openalex.org/W2902999784","https://openalex.org/W2910366792","https://openalex.org/W2922192858","https://openalex.org/W2962146008","https://openalex.org/W2972104792","https://openalex.org/W2981026385","https://openalex.org/W2983590536","https://openalex.org/W3004542065","https://openalex.org/W3008365771","https://openalex.org/W3011133705","https://openalex.org/W3016855643","https://openalex.org/W3020888693","https://openalex.org/W3027000339","https://openalex.org/W3035009378","https://openalex.org/W3036871479","https://openalex.org/W3038267052","https://openalex.org/W3040908871","https://openalex.org/W3042269232","https://openalex.org/W3043939328","https://openalex.org/W3044077429","https://openalex.org/W3046539507","https://openalex.org/W3046556909","https://openalex.org/W3081643562","https://openalex.org/W3082758033","https://openalex.org/W3087376946","https://openalex.org/W3087412809","https://openalex.org/W3087906754","https://openalex.org/W3093231216","https://openalex.org/W3093986548","https://openalex.org/W3094013630","https://openalex.org/W3097290712","https://openalex.org/W3097297401","https://openalex.org/W3108411450","https://openalex.org/W3115240173","https://openalex.org/W3118768182","https://openalex.org/W3131788158","https://openalex.org/W3153188686","https://openalex.org/W3153933556","https://openalex.org/W3158927529","https://openalex.org/W3172120983","https://openalex.org/W3182831776","https://openalex.org/W3185171725","https://openalex.org/W3198420653","https://openalex.org/W3200234994","https://openalex.org/W3203449870","https://openalex.org/W3204921140","https://openalex.org/W3207604131","https://openalex.org/W3210288806","https://openalex.org/W3215448598","https://openalex.org/W4200613994","https://openalex.org/W4205328796","https://openalex.org/W4281800484","https://openalex.org/W4313204415","https://openalex.org/W7055554357"],"related_works":["https://openalex.org/W4409149479","https://openalex.org/W4408603355","https://openalex.org/W2910366792","https://openalex.org/W4282582784","https://openalex.org/W1991029282","https://openalex.org/W4386891735","https://openalex.org/W3191083394","https://openalex.org/W2916316364","https://openalex.org/W2022064501","https://openalex.org/W7065112842"],"abstract_inverted_index":{"Advances":[0],"in":[1,49,61],"information":[2],"and":[3,75,87,98,125,142,169,182],"communications":[4],"technology":[5],"have":[6,139,151,155],"contributed":[7],"to":[8,32,80,145,154,164,179],"the":[9,18,22,33,50,54,62,82,102],"spread":[10],"of":[11,41,131],"telework,":[12],"which":[13],"has":[14,57,134],"been":[15,152],"underway":[16],"since":[17],"early":[19],"2000s.":[20],"During":[21],"COVID-19":[23],"pandemic,":[24],"telework":[25,86,108,185],"became":[26,37],"more":[27,186],"than":[28],"just":[29],"an":[30,156],"alternative":[31],"traditional":[34],"office:":[35],"it":[36],"a":[38,93,166],"strategic":[39],"means":[40],"survival":[42],"for":[43],"many":[44],"companies.":[45],"Given":[46],"its":[47,89],"importance,":[48],"last":[51],"two":[52],"decades,":[53],"scientific":[55],"community":[56],"shown":[58],"increased":[59],"interest":[60],"factors":[63,91,112,133,147],"that":[64,95,107],"affect":[65],"successful":[66,85],"telework.":[67,161],"However,":[68],"knowledge":[69,100],"on":[70,84,101,160],"this":[71,173],"subject":[72],"remains":[73],"fragmented":[74],"disparate.":[76],"This":[77],"study":[78,174],"aims":[79],"synthesise":[81],"literature":[83],"consolidate":[88],"success":[90],"into":[92,114],"framework":[94],"provides":[96],"conceptual":[97],"holistic":[99],"topic.":[103],"Our":[104],"findings":[105],"demonstrate":[106],"is":[109],"affected":[110],"by":[111],"categorised":[113],"five":[115],"groups:":[116],"technological":[117],"materials,":[118,120],"non-technological":[119],"teleworkers,":[121],"teleworker":[122,126],"work":[123],"environment":[124],"family":[127],"environment.":[128],"A":[129],"number":[130],"these":[132],"causal":[135],"links,":[136],"while":[137],"some":[138,176],"become":[140],"irrelevant":[141],"given":[143],"way":[144],"new":[146],"over":[148],"time.":[149],"Some":[150],"confirmed":[153],"overall":[157],"positive":[158],"effect":[159],"In":[162],"addition":[163],"proposing":[165],"theoretical":[167],"perspective":[168],"future":[170],"research":[171],"avenues,":[172],"presents":[175],"HRM":[177],"implications":[178],"help":[180],"managers":[181],"policymakers":[183],"make":[184],"effective.":[187]},"counts_by_year":[{"year":2026,"cited_by_count":18},{"year":2025,"cited_by_count":32},{"year":2024,"cited_by_count":34},{"year":2023,"cited_by_count":10},{"year":2022,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2022-08-25T00:00:00"}
