{"id":"https://openalex.org/W4289517115","doi":"https://doi.org/10.3389/fenvs.2022.964892","title":"The effect of customer trust and commitment on customer sustainable purchasing in e-marketplace, the antecedents of customer learning value and customer purchasing value","display_name":"The effect of customer trust and commitment on customer sustainable purchasing in e-marketplace, the antecedents of customer learning value and customer purchasing value","publication_year":2022,"publication_date":"2022-08-03","ids":{"openalex":"https://openalex.org/W4289517115","doi":"https://doi.org/10.3389/fenvs.2022.964892"},"language":"en","primary_location":{"id":"doi:10.3389/fenvs.2022.964892","doi":"https://doi.org/10.3389/fenvs.2022.964892","is_oa":true,"landing_page_url":"https://doi.org/10.3389/fenvs.2022.964892","pdf_url":"https://www.frontiersin.org/articles/10.3389/fenvs.2022.964892/pdf","source":{"id":"https://openalex.org/S2596204836","display_name":"Frontiers in Environmental Science","issn_l":"2296-665X","issn":["2296-665X"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","doaj","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320527","host_organization_name":"Frontiers Media","host_organization_lineage":["https://openalex.org/P4310320527"],"host_organization_lineage_names":["Frontiers Media"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers in Environmental Science","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.frontiersin.org/articles/10.3389/fenvs.2022.964892/pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5024380356","display_name":"Tanaporn Hongsuchon","orcid":"https://orcid.org/0000-0002-4198-9092","observed_orcids":["https://orcid.org/0000-0002-4198-9092"]},"institutions":[{"id":"https://openalex.org/I158708052","display_name":"Chulalongkorn University","ror":"https://ror.org/028wp3y58","country_code":"TH","type":"education","lineage":["https://openalex.org/I158708052"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Tanaporn Hongsuchon","raw_affiliation_strings":["Chulalongkorn Business School, Chulalongkorn University, Bangkok, Thailand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Chulalongkorn Business School, Chulalongkorn University, Bangkok, Thailand","institution_ids":["https://openalex.org/I158708052"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051213790","display_name":"Khaled Mofawiz Alfawaz","orcid":"https://orcid.org/0000-0003-1699-222X","observed_orcids":["https://orcid.org/0000-0003-1699-222X"]},"institutions":[{"id":"https://openalex.org/I185163786","display_name":"King Abdulaziz University","ror":"https://ror.org/02ma4wv74","country_code":"SA","type":"education","lineage":["https://openalex.org/I185163786"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Khaled Mofawiz Alfawaz","raw_affiliation_strings":["Department Management Information Systems, Faculty Economics and Administration, King Abdulaziz University, Jeddah, Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department Management Information Systems, Faculty Economics and Administration, King Abdulaziz University, Jeddah, Saudi Arabia","institution_ids":["https://openalex.org/I185163786"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080401066","display_name":"Taqwa Hariguna","orcid":"https://orcid.org/0000-0003-1801-6791","observed_orcids":["https://orcid.org/0000-0003-1801-6791"]},"institutions":[{"id":"https://openalex.org/I4405260847","display_name":"Universitas Amikom Purwokerto","ror":"https://ror.org/04c9wp534","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405260847"]}],"countries":["ID"],"is_corresponding":true,"raw_author_name":"Taqwa Hariguna","raw_affiliation_strings":["Departement of Information System, Universitas Amikom Purwokerto, Jawa Tengah, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Departement of Information System, Universitas Amikom Purwokerto, Jawa Tengah, Indonesia","institution_ids":["https://openalex.org/I4405260847"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5039910892","display_name":"Othman Atti Alsulami","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210099699","display_name":"University of Jeddah","ror":"https://ror.org/015ya8798","country_code":"SA","type":"education","lineage":["https://openalex.org/I4210099699"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Othman Atti Alsulami","raw_affiliation_strings":["Faculty of Arts and Science, University of Jeddah \u201cAlkamel Branch\u201d, Jeddah, Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Arts and Science, University of Jeddah \u201cAlkamel Branch\u201d, Jeddah, Saudi Arabia","institution_ids":["https://openalex.org/I4210099699"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5080401066"],"corresponding_institution_ids":["https://openalex.org/I4405260847"],"apc_list":{"value":2490,"currency":"USD","value_usd":2490},"apc_paid":{"value":2490,"currency":"USD","value_usd":2490},"fwci":1.9977,"has_fulltext":true,"cited_by_count":12,"citation_normalized_percentile":{"value":0.88332383,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"10","issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.7153000235557556,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.7153000235557556,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.15809999406337738,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.03750000149011612,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-marketplaces","display_name":"online marketplaces","score":0.8059999942779541},{"id":"https://openalex.org/keywords/consumer-trust","display_name":"consumer trust","score":0.8059999942779541},{"id":"https://openalex.org/keywords/customer-commitment","display_name":"customer commitment","score":0.9309999942779541},{"id":"https://openalex.org/keywords/sustainable-procurement","display_name":"sustainable procurement","score":0.8429999947547913},{"id":"https://openalex.org/keywords/customer-loyalty","display_name":"customer loyalty","score":0.9279999732971191},{"id":"https://openalex.org/keywords/sustainable-consumption","display_name":"sustainable consumption","score":0.44699999690055847}],"concepts":[{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.7876284122467041},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7418546676635742},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6963034868240356},{"id":"https://openalex.org/C101276457","wikidata":"https://www.wikidata.org/wiki/Q5196474","display_name":"Customer retention","level":4,"score":0.6313776969909668},{"id":"https://openalex.org/C31367271","wikidata":"https://www.wikidata.org/wiki/Q5196444","display_name":"Customer advocacy","level":4,"score":0.6154524087905884},{"id":"https://openalex.org/C146897074","wikidata":"https://www.wikidata.org/wiki/Q1932925","display_name":"Loyalty business model","level":4,"score":0.609126627445221},{"id":"https://openalex.org/C57660159","wikidata":"https://www.wikidata.org/wiki/Q5196460","display_name":"Customer intelligence","level":5,"score":0.5627588033676147},{"id":"https://openalex.org/C53100981","wikidata":"https://www.wikidata.org/wiki/Q5196454","display_name":"Customer equity","level":5,"score":0.544181227684021},{"id":"https://openalex.org/C77197577","wikidata":"https://www.wikidata.org/wiki/Q17009646","display_name":"Customer delight","level":5,"score":0.5218995213508606},{"id":"https://openalex.org/C2780801425","wikidata":"https://www.wikidata.org/wiki/Q5164392","display_name":"Construct (python library)","level":2,"score":0.5204658508300781},{"id":"https://openalex.org/C2985066332","wikidata":"https://www.wikidata.org/wiki/Q556441","display_name":"Customer value","level":3,"score":0.44522824883461},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4227205812931061},{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.415531724691391},{"id":"https://openalex.org/C63207073","wikidata":"https://www.wikidata.org/wiki/Q1076010","display_name":"Customer to customer","level":5,"score":0.41267693042755127},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.14319565892219543},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.11221587657928467},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.09315904974937439},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0796235203742981},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.06792005896568298},{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.3389/fenvs.2022.964892","doi":"https://doi.org/10.3389/fenvs.2022.964892","is_oa":true,"landing_page_url":"https://doi.org/10.3389/fenvs.2022.964892","pdf_url":"https://www.frontiersin.org/articles/10.3389/fenvs.2022.964892/pdf","source":{"id":"https://openalex.org/S2596204836","display_name":"Frontiers in Environmental Science","issn_l":"2296-665X","issn":["2296-665X"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","doaj","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320527","host_organization_name":"Frontiers Media","host_organization_lineage":["https://openalex.org/P4310320527"],"host_organization_lineage_names":["Frontiers Media"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers in Environmental Science","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:cd082a2e1bd245a7959779b60f22d3ba","doi":null,"is_oa":false,"landing_page_url":"https://doaj.org/article/cd082a2e1bd245a7959779b60f22d3ba","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Frontiers in Environmental Science, Vol 10 (2022)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.3389/fenvs.2022.964892","doi":"https://doi.org/10.3389/fenvs.2022.964892","is_oa":true,"landing_page_url":"https://doi.org/10.3389/fenvs.2022.964892","pdf_url":"https://www.frontiersin.org/articles/10.3389/fenvs.2022.964892/pdf","source":{"id":"https://openalex.org/S2596204836","display_name":"Frontiers in Environmental Science","issn_l":"2296-665X","issn":["2296-665X"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","doaj","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320527","host_organization_name":"Frontiers Media","host_organization_lineage":["https://openalex.org/P4310320527"],"host_organization_lineage_names":["Frontiers Media"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers in Environmental Science","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4289517115.pdf","grobid_xml":"https://content.openalex.org/works/W4289517115.grobid-xml"},"referenced_works_count":48,"referenced_works":["https://openalex.org/W37989463","https://openalex.org/W136176785","https://openalex.org/W1553517776","https://openalex.org/W1665332082","https://openalex.org/W1964194234","https://openalex.org/W1971440513","https://openalex.org/W1973104807","https://openalex.org/W1973231331","https://openalex.org/W1973327860","https://openalex.org/W1976876708","https://openalex.org/W1994355105","https://openalex.org/W2000380427","https://openalex.org/W2003652235","https://openalex.org/W2012662491","https://openalex.org/W2022786786","https://openalex.org/W2059172850","https://openalex.org/W2065189722","https://openalex.org/W2081696973","https://openalex.org/W2089360619","https://openalex.org/W2093761106","https://openalex.org/W2130892515","https://openalex.org/W2148098161","https://openalex.org/W2149231276","https://openalex.org/W2150134970","https://openalex.org/W2228664849","https://openalex.org/W2264569405","https://openalex.org/W2290411768","https://openalex.org/W2461326452","https://openalex.org/W2498403968","https://openalex.org/W2554400625","https://openalex.org/W2581495188","https://openalex.org/W2733772680","https://openalex.org/W2748363355","https://openalex.org/W2762163936","https://openalex.org/W2779704869","https://openalex.org/W2802723162","https://openalex.org/W2808359395","https://openalex.org/W2886824167","https://openalex.org/W2890842526","https://openalex.org/W2909970729","https://openalex.org/W2945496278","https://openalex.org/W2991097344","https://openalex.org/W2996476978","https://openalex.org/W3007019829","https://openalex.org/W3032952925","https://openalex.org/W3124574260","https://openalex.org/W3124805376","https://openalex.org/W4231077521"],"related_works":["https://openalex.org/W3210487646","https://openalex.org/W857693793","https://openalex.org/W4389226934","https://openalex.org/W7099511655","https://openalex.org/W2067591827","https://openalex.org/W2315520165","https://openalex.org/W4226248010","https://openalex.org/W3153121090","https://openalex.org/W7202385413","https://openalex.org/W4380047195"],"abstract_inverted_index":{"The":[0,13,67],"e-marketplace":[1,18,47],"is":[2],"a":[3],"platform":[4],"used":[5],"by":[6],"vendors":[7],"to":[8,36,48],"conduct":[9],"transactions":[10],"and":[11,31,43,78,83,89,95,97,102,114,119,137],"shopping.":[12],"success":[14],"of":[15,40,58,129],"implementing":[16],"an":[17],"depends":[19],"on":[20,52,92,105,122,141],"customers\u2019":[21],"sustainable":[22,53,106,123],"purchasing.":[23],"This":[24],"study":[25,131],"integrates":[26],"customer":[27,41,54,93,107,112,124],"learning":[28,82],"(formative":[29],"construct)":[30,34],"purchasing":[32,84],"(reflective":[33],"values":[35,77,85,88,101,118],"measure":[37],"the":[38,46,71,127],"level":[39],"trust":[42,94,113],"commitment":[44],"in":[45],"examine":[49],"their":[50],"effects":[51,91,104,121],"purchases.":[55,108,125],"A":[56],"total":[57],"428":[59],"valid":[60],"respondents":[61],"were":[62],"processed":[63],"using":[64],"SmartPLS":[65],"3.":[66],"results":[68],"show":[69],"that":[70],"six":[72],"proposed":[73],"hypotheses":[74],"have":[75,86,98,116,132],"positive":[76,87,100,117],"significant":[79,90,103,120],"effects.":[80],"Customer":[81],"loyalty":[96,115],"indirect":[99],"In":[109],"other":[110,135],"words,":[111],"Thus,":[126],"findings":[128],"this":[130],"implications":[133],"for":[134],"researchers":[136],"practitioners":[138],"conducting":[139],"studies":[140],"e-marketplaces.":[142]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2022-08-03T00:00:00"}
