{"id":"https://openalex.org/W4289201284","doi":"https://doi.org/10.1016/j.egyr.2022.07.098","title":"Digitization model for costs and operating times reduction in Peruvian Banks","display_name":"Digitization model for costs and operating times reduction in Peruvian Banks","publication_year":2022,"publication_date":"2022-08-01","ids":{"openalex":"https://openalex.org/W4289201284","doi":"https://doi.org/10.1016/j.egyr.2022.07.098"},"language":"en","primary_location":{"id":"doi:10.1016/j.egyr.2022.07.098","doi":"https://doi.org/10.1016/j.egyr.2022.07.098","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.egyr.2022.07.098","pdf_url":"https://www.sciencedirect.com/science/article/pii/S2352484722013634/pdf","source":{"id":"https://openalex.org/S2898434319","display_name":"Energy Reports","issn_l":"2352-4847","issn":["2352-4847"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","dongbi-b","jufo-1","norway-1","oarl","poland-100","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Energy Reports","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.sciencedirect.com/science/article/pii/S2352484722013634/pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5050447841","display_name":"Eder Castro-Nagatomy","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1311157440","display_name":"Peruvian University of Applied Sciences","ror":"https://ror.org/047xrr705","country_code":"PE","type":"education","lineage":["https://openalex.org/I1311157440"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Eder Castro-Nagatomy","raw_affiliation_strings":["Ingenier\u00eda de Gesti\u00f3n Empresarial, Universidad Peruana de Ciencias Aplicadas, Prolongaci\u00f3n Primavera 2390, Lima 15023, Peru"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ingenier\u00eda de Gesti\u00f3n Empresarial, Universidad Peruana de Ciencias Aplicadas, Prolongaci\u00f3n Primavera 2390, Lima 15023, Peru","institution_ids":["https://openalex.org/I1311157440"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073597578","display_name":"Julio Castillo-Carmelino","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1311157440","display_name":"Peruvian University of Applied Sciences","ror":"https://ror.org/047xrr705","country_code":"PE","type":"education","lineage":["https://openalex.org/I1311157440"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Julio Castillo-Carmelino","raw_affiliation_strings":["Ingenier\u00eda de Gesti\u00f3n Empresarial, Universidad Peruana de Ciencias Aplicadas, Prolongaci\u00f3n Primavera 2390, Lima 15023, Peru"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ingenier\u00eda de Gesti\u00f3n Empresarial, Universidad Peruana de Ciencias Aplicadas, Prolongaci\u00f3n Primavera 2390, Lima 15023, Peru","institution_ids":["https://openalex.org/I1311157440"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5055883890","display_name":"Carlos Raymundo","orcid":"https://orcid.org/0000-0001-9615-0991","observed_orcids":["https://orcid.org/0000-0001-9615-0991"]},"institutions":[{"id":"https://openalex.org/I1311157440","display_name":"Peruvian University of Applied Sciences","ror":"https://ror.org/047xrr705","country_code":"PE","type":"education","lineage":["https://openalex.org/I1311157440"]}],"countries":["PE"],"is_corresponding":true,"raw_author_name":"Carlos Raymundo-Iba\u00f1ez","raw_affiliation_strings":["Direcci\u00f3n de Investigaci\u00f3n, Universidad Peruana de Ciencias Aplicadas, Prolongaci\u00f3n Primavera 2390, Lima 15023, Peru"],"raw_orcid":"https://orcid.org/0000-0001-9615-0991","affiliations":[{"raw_affiliation_string":"Direcci\u00f3n de Investigaci\u00f3n, Universidad Peruana de Ciencias Aplicadas, Prolongaci\u00f3n Primavera 2390, Lima 15023, Peru","institution_ids":["https://openalex.org/I1311157440"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081226529","display_name":"Maribel Perez-Paredes","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1311157440","display_name":"Peruvian University of Applied Sciences","ror":"https://ror.org/047xrr705","country_code":"PE","type":"education","lineage":["https://openalex.org/I1311157440"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Maribel Perez-Paredes","raw_affiliation_strings":["Direcci\u00f3n de Investigaci\u00f3n, Universidad Peruana de Ciencias Aplicadas, Prolongaci\u00f3n Primavera 2390, Lima 15023, Peru"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Direcci\u00f3n de Investigaci\u00f3n, Universidad Peruana de Ciencias Aplicadas, Prolongaci\u00f3n Primavera 2390, Lima 15023, Peru","institution_ids":["https://openalex.org/I1311157440"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100602222","display_name":"Francisco Dom\u00ednguez","orcid":"https://orcid.org/0000-0003-0909-7585","observed_orcids":["https://orcid.org/0000-0003-0909-7585"]},"institutions":[{"id":"https://openalex.org/I182083151","display_name":"Universidad Rey Juan Carlos","ror":"https://ror.org/01v5cv687","country_code":"ES","type":"education","lineage":["https://openalex.org/I182083151"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Francisco Dominguez","raw_affiliation_strings":["Escuela Superior de Ingeniera Informtica, Universidad Rey Juan Carlos, Mostoles, Madrid, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Escuela Superior de Ingeniera Informtica, Universidad Rey Juan Carlos, Mostoles, Madrid, Spain","institution_ids":["https://openalex.org/I182083151"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5055883890"],"corresponding_institution_ids":["https://openalex.org/I1311157440"],"apc_list":{"value":2240,"currency":"USD","value_usd":2240},"apc_paid":{"value":2240,"currency":"USD","value_usd":2240},"fwci":3.4569,"has_fulltext":true,"cited_by_count":12,"citation_normalized_percentile":{"value":0.93013887,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":97},"biblio":{"volume":"8","issue":null,"first_page":"639","last_page":"652"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.8130000233650208,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.8130000233650208,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12734","display_name":"Information Systems and Technology Applications","score":0.13289999961853027,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13287","display_name":"Robotic Process Automation Applications","score":0.017999999225139618,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/process-digitization","display_name":"process digitization","score":0.7580000162124634},{"id":"https://openalex.org/keywords/document-management","display_name":"document management","score":0.7639999985694885},{"id":"https://openalex.org/keywords/banking-operations","display_name":"banking operations","score":0.5659999847412109},{"id":"https://openalex.org/keywords/cost-reduction","display_name":"cost reduction","score":0.7279999852180481},{"id":"https://openalex.org/keywords/operative-time-reduction","display_name":"operative time reduction","score":0.968999981880188},{"id":"https://openalex.org/keywords/change-management","display_name":"change management","score":0.8389999866485596},{"id":"https://openalex.org/keywords/organizational-culture","display_name":"organizational culture","score":0.9480000138282776},{"id":"https://openalex.org/keywords/infrastructure-management","display_name":"infrastructure management","score":0.6579999923706055},{"id":"https://openalex.org/keywords/deforestation","display_name":"deforestation","score":0.6690000295639038},{"id":"https://openalex.org/keywords/paper-consumption","display_name":"paper consumption","score":0.8790000081062317},{"id":"https://openalex.org/keywords/covid-19-pandemic-impact-on-banks","display_name":"COVID-19 impact on banks","score":0.8970000147819519},{"id":"https://openalex.org/keywords/peruvian-banks","display_name":"Peruvian banks","score":0.8109999895095825}],"concepts":[{"id":"https://openalex.org/C2779308522","wikidata":"https://www.wikidata.org/wiki/Q843958","display_name":"Digitization","level":2,"score":0.919452965259552},{"id":"https://openalex.org/C30772137","wikidata":"https://www.wikidata.org/wiki/Q5164762","display_name":"Consumption (sociology)","level":2,"score":0.5360747575759888},{"id":"https://openalex.org/C2777399953","wikidata":"https://www.wikidata.org/wiki/Q2155658","display_name":"Deforestation (computer science)","level":2,"score":0.528935968875885},{"id":"https://openalex.org/C2778820799","wikidata":"https://www.wikidata.org/wiki/Q3454688","display_name":"Cost reduction","level":2,"score":0.5279811024665833},{"id":"https://openalex.org/C116834253","wikidata":"https://www.wikidata.org/wiki/Q2039217","display_name":"Identification (biology)","level":2,"score":0.5275278091430664},{"id":"https://openalex.org/C111335779","wikidata":"https://www.wikidata.org/wiki/Q3454686","display_name":"Reduction (mathematics)","level":2,"score":0.4942519962787628},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.46913689374923706},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.43546003103256226},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.4132479727268219},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3935718834400177},{"id":"https://openalex.org/C134560507","wikidata":"https://www.wikidata.org/wiki/Q753291","display_name":"Environmental economics","level":1,"score":0.34413599967956543},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.32493308186531067},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.31295061111450195},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.22598430514335632},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.21973064541816711},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1016/j.egyr.2022.07.098","doi":"https://doi.org/10.1016/j.egyr.2022.07.098","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.egyr.2022.07.098","pdf_url":"https://www.sciencedirect.com/science/article/pii/S2352484722013634/pdf","source":{"id":"https://openalex.org/S2898434319","display_name":"Energy Reports","issn_l":"2352-4847","issn":["2352-4847"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","dongbi-b","jufo-1","norway-1","oarl","poland-100","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Energy Reports","raw_type":"journal-article"},{"id":"pmh:oai:repositorioacademico.upc.edu.pe:10757/660899","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10757/660899","pdf_url":"https://repositorioacademico.upc.edu.pe/bitstream/10757/660899/1/10.1016j.egyr.2022.07.098.pdf","source":{"id":"https://openalex.org/S4306402641","display_name":"LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Cient\u00edficas)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4383465926","host_organization_name":"LA Referencia","host_organization_lineage":["https://openalex.org/I4383465926"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"652","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:doaj.org/article:0caa50cbcfb64a1790a3fe41c4f037b8","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/0caa50cbcfb64a1790a3fe41c4f037b8","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Energy Reports, Vol 8, Iss , Pp 639-652 (2022)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1016/j.egyr.2022.07.098","doi":"https://doi.org/10.1016/j.egyr.2022.07.098","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.egyr.2022.07.098","pdf_url":"https://www.sciencedirect.com/science/article/pii/S2352484722013634/pdf","source":{"id":"https://openalex.org/S2898434319","display_name":"Energy Reports","issn_l":"2352-4847","issn":["2352-4847"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","dongbi-b","jufo-1","norway-1","oarl","poland-100","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Energy Reports","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/12","display_name":"Responsible consumption and production","score":0.5171999931335449}],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4289201284.pdf","grobid_xml":"https://content.openalex.org/works/W4289201284.grobid-xml"},"referenced_works_count":15,"referenced_works":["https://openalex.org/W1486246218","https://openalex.org/W1554150872","https://openalex.org/W1975128763","https://openalex.org/W2152569513","https://openalex.org/W2293117375","https://openalex.org/W2326218847","https://openalex.org/W2414509300","https://openalex.org/W2521879234","https://openalex.org/W2528138276","https://openalex.org/W2601552291","https://openalex.org/W2602885867","https://openalex.org/W2757978945","https://openalex.org/W2769572525","https://openalex.org/W2888190128","https://openalex.org/W2891083017"],"related_works":["https://openalex.org/W7124819771","https://openalex.org/W7214284772","https://openalex.org/W3021926774","https://openalex.org/W7204798145","https://openalex.org/W7028916053","https://openalex.org/W7220465923","https://openalex.org/W7104562939","https://openalex.org/W7026734497","https://openalex.org/W7203497477","https://openalex.org/W3013741834"],"abstract_inverted_index":{"Deforestation":[0],"is":[1,7,128],"one":[2],"of":[3,21,55,93,106,117,137,158,170,174,178,186,197,208,218,220],"the":[4,13,45,51,66,115,135,141,153,156,164,179,187,198,206,209,221,228,233,237,248],"problems":[5],"that":[6,17,81,104,155,265],"producing":[8],"a":[9,70,99,131,216],"significant":[10,71],"impact":[11,73],"on":[12,74],"environment":[14],"in":[15,36,44,211,227,232],"countries":[16],"have":[18],"large":[19],"extensions":[20],"forests":[22],"such":[23,30],"as":[24,31],"Peru,":[25],"caused":[26],"by":[27,258],"different":[28],"factors":[29],"paper":[32],"consumption,":[33],"whose":[34],"increase":[35,43,241],"recent":[37,90],"years":[38],"has":[39],"also":[40],"generated":[41],"an":[42,240],"costs":[46,222],"and":[47,53,109,119,140,163,182,195,252,268,270],"times":[48],"related":[49,223],"to":[50,65,78,89,97,114,134,147,161,205,224,242,246,250,275,278],"management":[52,102,167,189,226],"transportation":[54],"physical":[56,59,111,280],"documents.":[57],"These":[58],"processes":[60,80,139,159,281],"were":[61],"further":[62],"affected":[63],"due":[64,77,113],"COVID-19":[67],"restrictions,":[68],"having":[69],"negative":[72],"customer":[75],"satisfaction":[76],"some":[79],"required":[82],"their":[83],"presence":[84],"at":[85,122],"bank":[86],"branches.":[87],"According":[88],"research,":[91],"90%":[92],"financial":[94],"institutions":[95],"continue":[96],"maintain":[98],"traditional":[100],"document":[101,225],"system":[103],"consists":[105,169],"printing,":[107],"storing":[108],"consulting":[110],"documents,":[112],"lack":[116],"culture":[118],"activities":[120],"aimed":[121],"digitizing":[123],"processes;":[124],"however,":[125],"this":[126,150],"change":[127,154],"possible":[129],"with":[130],"model":[132,168,194,210],"oriented":[133],"transformation":[136],"said":[138],"organizational":[142],"culture;":[143],"our":[144,193,212],"main":[145,180],"motivation":[146],"carry":[148],"out":[149],"research":[151],"was":[152],"digitization":[157],"offers":[160],"companies":[162],"environment.":[165],"Our":[166],"4":[171],"stages:":[172],"collection":[173],"necessary":[175,274],"requirements,":[176],"identification":[177],"problem":[181],"improvement":[183],"objectives,":[184],"execution":[185],"3":[188,230,235],"tools":[190],"selected":[191],"from":[192],"validation":[196,213],"results":[199],"obtained.":[200],"The":[201],"result":[202],"obtained":[203],"thanks":[204],"application":[207],"case,":[214],"shows":[215],"reduction":[217,238],"65%":[219],"first":[229],"months,":[231],"following":[234],"months":[236],"suffers":[239],"95.37%.":[243],"In":[244,261],"addition":[245],"this,":[247],"time":[249],"search":[251],"obtain":[253],"documents":[254],"will":[255],"be":[256,276],"reduced":[257],"approximately":[259],"99%.":[260],"conclusion,":[262],"we":[263],"determined":[264],"Change":[266],"Management":[267,272],"Organizational":[269],"Infrastructure":[271],"are":[273],"able":[277],"transform":[279],"into":[282],"digital":[283],"ones":[284],"since":[285],"these":[286],"three":[287],"complement":[288],"each":[289],"other.":[290]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":2}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2022-08-01T00:00:00"}
