{"id":"https://openalex.org/W4287922153","doi":"https://doi.org/10.1080/15614263.2022.2098128","title":"Emotional labour demands and work engagement in Portuguese police officers","display_name":"Emotional labour demands and work engagement in Portuguese police officers","publication_year":2022,"publication_date":"2022-07-25","ids":{"openalex":"https://openalex.org/W4287922153","doi":"https://doi.org/10.1080/15614263.2022.2098128"},"language":"en","primary_location":{"id":"doi:10.1080/15614263.2022.2098128","doi":"https://doi.org/10.1080/15614263.2022.2098128","is_oa":false,"landing_page_url":"https://doi.org/10.1080/15614263.2022.2098128","pdf_url":null,"source":{"id":"https://openalex.org/S19210902","display_name":"Police Practice and Research","issn_l":"1477-271X","issn":["1477-271X","1561-4263"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Police Practice and Research","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5062928035","display_name":"Soraia Alexandra de Sousa Oliveira","orcid":"https://orcid.org/0000-0002-5415-2662","observed_orcids":["https://orcid.org/0000-0002-5415-2662"]},"institutions":[{"id":"https://openalex.org/I76903346","display_name":"University of Coimbra","ror":"https://ror.org/04z8k9a98","country_code":"PT","type":"education","lineage":["https://openalex.org/I76903346"]}],"countries":["PT"],"is_corresponding":true,"raw_author_name":"Soraia Oliveira","raw_affiliation_strings":["Faculty of Psychology and Educational Sciences, University of Coimbra, Coimbra, Portugal"],"raw_orcid":"https://orcid.org/0000-0002-5415-2662","affiliations":[{"raw_affiliation_string":"Faculty of Psychology and Educational Sciences, University of Coimbra, Coimbra, Portugal","institution_ids":["https://openalex.org/I76903346"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5088517912","display_name":"Ana Pinto","orcid":"https://orcid.org/0000-0002-8280-9887","observed_orcids":["https://orcid.org/0000-0002-8280-9887"]},"institutions":[{"id":"https://openalex.org/I76903346","display_name":"University of Coimbra","ror":"https://ror.org/04z8k9a98","country_code":"PT","type":"education","lineage":["https://openalex.org/I76903346"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Ana Pinto","raw_affiliation_strings":["Faculty of Sciences and Technology, CeBER \u2013 Centre for Business and Economics Research, University of Coimbra, Coimbra, Portugal"],"raw_orcid":"https://orcid.org/0000-0002-8280-9887","affiliations":[{"raw_affiliation_string":"Faculty of Sciences and Technology, CeBER \u2013 Centre for Business and Economics Research, University of Coimbra, Coimbra, Portugal","institution_ids":["https://openalex.org/I76903346"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5078848076","display_name":"Carla Maria Santos de Carvalho","orcid":"https://orcid.org/0000-0003-3351-5003","observed_orcids":["https://orcid.org/0000-0003-3351-5003"]},"institutions":[{"id":"https://openalex.org/I76903346","display_name":"University of Coimbra","ror":"https://ror.org/04z8k9a98","country_code":"PT","type":"education","lineage":["https://openalex.org/I76903346"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Carla Carvalho","raw_affiliation_strings":["Faculty of Psychology and Educational Sciences, CINEICC \u2013 Center for Research in Neuropsychology and Cognitive Behavioral Intervention, University of Coimbra, Coimbra, Portugal"],"raw_orcid":"https://orcid.org/0000-0003-3351-5003","affiliations":[{"raw_affiliation_string":"Faculty of Psychology and Educational Sciences, CINEICC \u2013 Center for Research in Neuropsychology and Cognitive Behavioral Intervention, University of Coimbra, Coimbra, Portugal","institution_ids":["https://openalex.org/I76903346"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031983682","display_name":"Rui Coelho de Moura","orcid":"https://orcid.org/0000-0002-8355-0088","observed_orcids":["https://orcid.org/0000-0002-8355-0088"]},"institutions":[{"id":"https://openalex.org/I4210133432","display_name":"Higher Institute of Police Sciences and Homeland Security","ror":"https://ror.org/0307h0f23","country_code":"PT","type":"education","lineage":["https://openalex.org/I4210133432"]},{"id":"https://openalex.org/I4403386544","display_name":"Pol\u00edcia de Seguran\u00e7a P\u00fablica","ror":"https://ror.org/0181xaa49","country_code":"PT","type":"government","lineage":["https://openalex.org/I4403386544"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Rui Coelho de Moura","raw_affiliation_strings":["ICPOL-ISCPSI \u2013 Research Center of the Higher Institute of Police Sciences and Internal Security, Public Security Police, Lisbon, Portugal"],"raw_orcid":"https://orcid.org/0000-0002-8355-0088","affiliations":[{"raw_affiliation_string":"ICPOL-ISCPSI \u2013 Research Center of the Higher Institute of Police Sciences and Internal Security, Public Security Police, Lisbon, Portugal","institution_ids":["https://openalex.org/I4210133432","https://openalex.org/I4403386544"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5036959783","display_name":"Paulo Santos\u2010Costa","orcid":"https://orcid.org/0000-0003-0761-6548","observed_orcids":["https://orcid.org/0000-0003-0761-6548"]},"institutions":[{"id":"https://openalex.org/I56243300","display_name":"Escola Superior de Enfermagem de Coimbra","ror":"https://ror.org/03c3y8w73","country_code":"PT","type":"education","lineage":["https://openalex.org/I56243300"]},{"id":"https://openalex.org/I76903346","display_name":"University of Coimbra","ror":"https://ror.org/04z8k9a98","country_code":"PT","type":"education","lineage":["https://openalex.org/I76903346"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Paulo Santos-Costa","raw_affiliation_strings":["Health Sciences Research Unit: Nursing, Nursing School of Coimbra, Coimbra, Portugal"],"raw_orcid":"https://orcid.org/0000-0003-0761-6548","affiliations":[{"raw_affiliation_string":"Health Sciences Research Unit: Nursing, Nursing School of Coimbra, Coimbra, Portugal","institution_ids":["https://openalex.org/I56243300","https://openalex.org/I76903346"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5065855186","display_name":"S\u00f4nia Maria Guedes Gondim","orcid":"https://orcid.org/0000-0003-3482-166X","observed_orcids":["https://orcid.org/0000-0003-3482-166X"]},"institutions":[{"id":"https://openalex.org/I126158947","display_name":"Universidade Federal da Bahia","ror":"https://ror.org/03k3p7647","country_code":"BR","type":"education","lineage":["https://openalex.org/I126158947"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Sonia Gondim","raw_affiliation_strings":["Department of Psychology, Federal University of Bahia, Institute of Psychology, Salvador, Brazil"],"raw_orcid":"https://orcid.org/0000-0003-3482-166X","affiliations":[{"raw_affiliation_string":"Department of Psychology, Federal University of Bahia, Institute of Psychology, Salvador, Brazil","institution_ids":["https://openalex.org/I126158947"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5062928035"],"corresponding_institution_ids":["https://openalex.org/I76903346"],"apc_list":null,"apc_paid":null,"fwci":2.1657,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.87130472,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"24","issue":"2","first_page":"199","last_page":"215"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12284","display_name":"Emotional Labor in Professions","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12284","display_name":"Emotional Labor in Professions","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.00279999990016222,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11076","display_name":"Policing Practices and Perceptions","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/emotional-labor","display_name":"emotional labor","score":0.9760000109672546},{"id":"https://openalex.org/keywords/emotional-demands","display_name":"emotional demands","score":0.8849999904632568},{"id":"https://openalex.org/keywords/work-engagement","display_name":"work engagement","score":0.9359999895095825},{"id":"https://openalex.org/keywords/police-officers","display_name":"police officers","score":0.9769999980926514},{"id":"https://openalex.org/keywords/emotion-regulation","display_name":"emotion regulation","score":0.6830000281333923},{"id":"https://openalex.org/keywords/positive-emotion-expression","display_name":"positive emotion expression","score":0.5370000004768372},{"id":"https://openalex.org/keywords/interpersonal-interaction","display_name":"interpersonal interaction","score":0.8370000123977661},{"id":"https://openalex.org/keywords/portuguese-police","display_name":"Portuguese police","score":0.3700000047683716}],"concepts":[{"id":"https://openalex.org/C35219183","wikidata":"https://www.wikidata.org/wiki/Q5146","display_name":"Portuguese","level":2,"score":0.8302465677261353},{"id":"https://openalex.org/C2781160688","wikidata":"https://www.wikidata.org/wiki/Q2234192","display_name":"Work engagement","level":3,"score":0.7033553123474121},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6734503507614136},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.5999326705932617},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5890728831291199},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.5619319081306458},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.5311740040779114},{"id":"https://openalex.org/C136103064","wikidata":"https://www.wikidata.org/wiki/Q1044045","display_name":"Emotional labor","level":2,"score":0.4836376905441284},{"id":"https://openalex.org/C53059260","wikidata":"https://www.wikidata.org/wiki/Q374758","display_name":"Multilevel model","level":2,"score":0.47737762331962585},{"id":"https://openalex.org/C164850336","wikidata":"https://www.wikidata.org/wiki/Q3685487","display_name":"Interpersonal communication","level":2,"score":0.473140150308609},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4297518730163574},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.3682510554790497},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.07509744167327881},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/15614263.2022.2098128","doi":"https://doi.org/10.1080/15614263.2022.2098128","is_oa":false,"landing_page_url":"https://doi.org/10.1080/15614263.2022.2098128","pdf_url":null,"source":{"id":"https://openalex.org/S19210902","display_name":"Police Practice and Research","issn_l":"1477-271X","issn":["1477-271X","1561-4263"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Police Practice and Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.7825999855995178,"display_name":"Decent work and economic growth"},{"id":"https://metadata.un.org/sdg/16","score":0.6601999998092651,"display_name":"Peace, justice, and strong institutions"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320334779","display_name":"Funda\u00e7\u00e3o para a Ci\u00eancia e a Tecnologia","ror":"https://ror.org/00snfqn58"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":80,"referenced_works":["https://openalex.org/W34015288","https://openalex.org/W259778748","https://openalex.org/W1549141472","https://openalex.org/W1572658535","https://openalex.org/W1775778962","https://openalex.org/W1815596065","https://openalex.org/W1902610065","https://openalex.org/W1963930039","https://openalex.org/W1964026200","https://openalex.org/W1967647010","https://openalex.org/W1992008698","https://openalex.org/W2022472850","https://openalex.org/W2025603971","https://openalex.org/W2026329655","https://openalex.org/W2037511097","https://openalex.org/W2037576759","https://openalex.org/W2040795002","https://openalex.org/W2043311808","https://openalex.org/W2044519557","https://openalex.org/W2056634066","https://openalex.org/W2077482747","https://openalex.org/W2081458712","https://openalex.org/W2083128058","https://openalex.org/W2092103453","https://openalex.org/W2105779469","https://openalex.org/W2108646196","https://openalex.org/W2118338381","https://openalex.org/W2122281343","https://openalex.org/W2125379373","https://openalex.org/W2132199097","https://openalex.org/W2137409775","https://openalex.org/W2140012850","https://openalex.org/W2140326215","https://openalex.org/W2150009838","https://openalex.org/W2150631526","https://openalex.org/W2153610778","https://openalex.org/W2153912634","https://openalex.org/W2156330953","https://openalex.org/W2157057634","https://openalex.org/W2171091190","https://openalex.org/W2196400121","https://openalex.org/W2253718235","https://openalex.org/W2292429677","https://openalex.org/W2319233169","https://openalex.org/W2335320587","https://openalex.org/W2336092858","https://openalex.org/W2481214213","https://openalex.org/W2571172251","https://openalex.org/W2703679081","https://openalex.org/W2753448490","https://openalex.org/W2769919751","https://openalex.org/W2770803699","https://openalex.org/W2774307295","https://openalex.org/W2788489000","https://openalex.org/W2792552232","https://openalex.org/W2803664870","https://openalex.org/W2898548603","https://openalex.org/W2902775557","https://openalex.org/W2922074195","https://openalex.org/W2959217242","https://openalex.org/W2972389145","https://openalex.org/W2972784840","https://openalex.org/W2988107748","https://openalex.org/W2991573886","https://openalex.org/W3002705460","https://openalex.org/W3021438609","https://openalex.org/W3021561825","https://openalex.org/W3033740362","https://openalex.org/W3034466296","https://openalex.org/W3034597761","https://openalex.org/W3044792875","https://openalex.org/W3084686851","https://openalex.org/W3095245700","https://openalex.org/W4234758319","https://openalex.org/W4239366337","https://openalex.org/W4243211108","https://openalex.org/W4243216998","https://openalex.org/W4246699718","https://openalex.org/W4297983578","https://openalex.org/W4301374750"],"related_works":["https://openalex.org/W4313592179","https://openalex.org/W3092745545","https://openalex.org/W3135448097","https://openalex.org/W4404507180","https://openalex.org/W4416920826","https://openalex.org/W7028208183","https://openalex.org/W3196343526","https://openalex.org/W4406377009","https://openalex.org/W6983424370","https://openalex.org/W7120794076"],"abstract_inverted_index":{"Grounded":[0],"in":[1,28,62],"the":[2,10,39,59,63,85,91,97],"Emotional":[3],"Labour":[4],"Theory,":[5],"we":[6,67,109],"aim":[7],"to":[8,37],"study":[9],"relationship":[11,112],"between":[12,113],"emotional":[13,44,74,115],"demands":[14,45,116],"(the":[15],"expression":[16],"of":[17,22,31,42,51,79],"positive":[18],"emotions":[19,72],"and":[20,25,49,96,105,121,133],"suppression":[21],"negative":[23],"emotions)":[24],"work":[26,47,122],"engagement":[27,48],"a":[29,69,77,111],"sample":[30,78],"Portuguese":[32,64,81],"police":[33,65,82],"officers.":[34],"We":[35,124],"intend":[36],"explore":[38],"possible":[40],"effects":[41],"these":[43,114,126],"on":[46],"ways":[50],"preventing":[52],"and/or":[53,73],"mitigating":[54],"its":[55],"impact.":[56],"When":[57],"analysing":[58],"studies":[60],"conducted":[61],"context,":[66],"found":[68,110],"gap":[70],"regarding":[71],"regulation.":[75],"Accordingly,":[76],"924":[80],"officers":[83],"from":[84],"Public":[86],"Security":[87],"Police":[88],"(PSP)":[89],"answered":[90],"Emotion":[92],"Work":[93,99],"Requirements":[94],"Scale":[95,101],"Utrecht":[98],"Engagement":[100],"voluntarily.":[102],"Through":[103],"correlation":[104],"multiple":[106],"linear":[107],"regression,":[108],"toward":[117],"different":[118],"interpersonal":[119],"interactions":[120],"engagement.":[123],"discuss":[125],"results,":[127],"providing":[128],"suggestions":[129],"for":[130,135],"field":[131],"intervention":[132],"clues":[134],"future":[136],"research.":[137]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2022-07-26T00:00:00"}