{"id":"https://openalex.org/W4281745104","doi":"https://doi.org/10.1111/joop.12395","title":"A critical review of relationship quality measures: Is a fresh start needed? An agenda to move forward","display_name":"A critical review of relationship quality measures: Is a fresh start needed? An agenda to move forward","publication_year":2022,"publication_date":"2022-06-04","ids":{"openalex":"https://openalex.org/W4281745104","doi":"https://doi.org/10.1111/joop.12395"},"language":"en","primary_location":{"id":"doi:10.1111/joop.12395","doi":"https://doi.org/10.1111/joop.12395","is_oa":true,"landing_page_url":"https://doi.org/10.1111/joop.12395","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1111/joop.12395","source":{"id":"https://openalex.org/S87328381","display_name":"Journal of Occupational and Organizational Psychology","issn_l":"0963-1798","issn":["0963-1798","2044-8325"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Occupational and Organizational Psychology","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1111/joop.12395","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5017768521","display_name":"Ryan K. Gottfredson","orcid":"https://orcid.org/0000-0002-2346-644X","observed_orcids":["https://orcid.org/0000-0002-2346-644X"]},"institutions":[{"id":"https://openalex.org/I142934699","display_name":"California State University, Fullerton","ror":"https://ror.org/02avqqw26","country_code":"US","type":"education","lineage":["https://openalex.org/I142934699"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Ryan K. Gottfredson","raw_affiliation_strings":["Department of Management, Mihaylo College of Business and Economics California State University \u2013 Fullerton  Fullerton California USA"],"raw_orcid":"https://orcid.org/0000-0002-2346-644X","affiliations":[{"raw_affiliation_string":"Department of Management, Mihaylo College of Business and Economics California State University \u2013 Fullerton  Fullerton California USA","institution_ids":["https://openalex.org/I142934699"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018255284","display_name":"Sarah Wright","orcid":"https://orcid.org/0000-0002-0552-3519","observed_orcids":["https://orcid.org/0000-0002-0552-3519"]},"institutions":[{"id":"https://openalex.org/I185492890","display_name":"University of Canterbury","ror":"https://ror.org/03y7q9t39","country_code":"NZ","type":"education","lineage":["https://openalex.org/I185492890"]}],"countries":["NZ"],"is_corresponding":false,"raw_author_name":"Sarah L. Wright","raw_affiliation_strings":["Department of Management, Marketing &amp; Entrepreneurship University of Canterbury Christchurch New Zealand"],"raw_orcid":"https://orcid.org/0000-0002-0552-3519","affiliations":[{"raw_affiliation_string":"Department of Management, Marketing &amp; Entrepreneurship University of Canterbury Christchurch New Zealand","institution_ids":["https://openalex.org/I185492890"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5076346735","display_name":"Emily Dunham Heaphy","orcid":"https://orcid.org/0000-0001-9716-4797","observed_orcids":["https://orcid.org/0000-0001-9716-4797"]},"institutions":[{"id":"https://openalex.org/I24603500","display_name":"University of Massachusetts Amherst","ror":"https://ror.org/0072zz521","country_code":"US","type":"education","lineage":["https://openalex.org/I24603500"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Emily D. Heaphy","raw_affiliation_strings":["Department of Management, Isenberg School of Management, University of Massachusetts Amherst, Amherst, Massachusetts, USA"],"raw_orcid":"https://orcid.org/0000-0001-9716-4797","affiliations":[{"raw_affiliation_string":"Department of Management, Isenberg School of Management, University of Massachusetts Amherst, Amherst, Massachusetts, USA","institution_ids":["https://openalex.org/I24603500"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5017768521"],"corresponding_institution_ids":["https://openalex.org/I142934699"],"apc_list":{"value":3650,"currency":"USD","value_usd":3650},"apc_paid":{"value":3650,"currency":"USD","value_usd":3650},"fwci":4.014,"has_fulltext":true,"cited_by_count":22,"citation_normalized_percentile":{"value":0.93247909,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":99},"biblio":{"volume":"95","issue":"3","first_page":"624","last_page":"659"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9247999787330627,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9247999787330627,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.014399999752640724,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10677","display_name":"Attachment and Relationship Dynamics","score":0.00800000037997961,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/relationship-quality","display_name":"relationship quality","score":0.9869999885559082},{"id":"https://openalex.org/keywords/workplace-relationships","display_name":"workplace relationships","score":0.5929999947547913},{"id":"https://openalex.org/keywords/measurement-instruments","display_name":"measurement instruments","score":0.492000013589859},{"id":"https://openalex.org/keywords/construct-conceptualization","display_name":"construct conceptualization","score":0.7670000195503235},{"id":"https://openalex.org/keywords/operationalization","display_name":"operationalization","score":0.9110000133514404},{"id":"https://openalex.org/keywords/employee-outcomes","display_name":"employee outcomes","score":0.5580000281333923},{"id":"https://openalex.org/keywords/organizational-outcomes","display_name":"organizational outcomes","score":0.8349999785423279}],"concepts":[{"id":"https://openalex.org/C2777146004","wikidata":"https://www.wikidata.org/wiki/Q14949826","display_name":"CLARITY","level":2,"score":0.7834035754203796},{"id":"https://openalex.org/C2780801425","wikidata":"https://www.wikidata.org/wiki/Q5164392","display_name":"Construct (python library)","level":2,"score":0.7822909355163574},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.6965913772583008},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.6430447697639465},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5935865044593811},{"id":"https://openalex.org/C49453240","wikidata":"https://www.wikidata.org/wiki/Q1592163","display_name":"Construct validity","level":3,"score":0.4260755479335785},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3657495379447937},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.36266517639160156},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.34034281969070435},{"id":"https://openalex.org/C171606756","wikidata":"https://www.wikidata.org/wiki/Q506132","display_name":"Psychometrics","level":2,"score":0.17824819684028625},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.16417619585990906},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.146639883518219},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.08638826012611389},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.08579510450363159},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C70410870","wikidata":"https://www.wikidata.org/wiki/Q199906","display_name":"Clinical psychology","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1111/joop.12395","doi":"https://doi.org/10.1111/joop.12395","is_oa":true,"landing_page_url":"https://doi.org/10.1111/joop.12395","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1111/joop.12395","source":{"id":"https://openalex.org/S87328381","display_name":"Journal of Occupational and Organizational Psychology","issn_l":"0963-1798","issn":["0963-1798","2044-8325"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Occupational and Organizational Psychology","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1111/joop.12395","doi":"https://doi.org/10.1111/joop.12395","is_oa":true,"landing_page_url":"https://doi.org/10.1111/joop.12395","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1111/joop.12395","source":{"id":"https://openalex.org/S87328381","display_name":"Journal of Occupational and Organizational Psychology","issn_l":"0963-1798","issn":["0963-1798","2044-8325"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Occupational and Organizational Psychology","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4281745104.pdf","grobid_xml":"https://content.openalex.org/works/W4281745104.grobid-xml"},"referenced_works_count":93,"referenced_works":["https://openalex.org/W103954018","https://openalex.org/W646242354","https://openalex.org/W1434968359","https://openalex.org/W1535471751","https://openalex.org/W1556951002","https://openalex.org/W1600127194","https://openalex.org/W1911927518","https://openalex.org/W1964218847","https://openalex.org/W1964500999","https://openalex.org/W1969510564","https://openalex.org/W1969761561","https://openalex.org/W1971383864","https://openalex.org/W1972028880","https://openalex.org/W1973833922","https://openalex.org/W1975249160","https://openalex.org/W1979378739","https://openalex.org/W1982646305","https://openalex.org/W1986017435","https://openalex.org/W1986865620","https://openalex.org/W1994497905","https://openalex.org/W1996803041","https://openalex.org/W1997571096","https://openalex.org/W2002633985","https://openalex.org/W2006080084","https://openalex.org/W2008137022","https://openalex.org/W2023421972","https://openalex.org/W2029359716","https://openalex.org/W2033685034","https://openalex.org/W2036230632","https://openalex.org/W2037499833","https://openalex.org/W2038082355","https://openalex.org/W2047008475","https://openalex.org/W2047169746","https://openalex.org/W2057058919","https://openalex.org/W2060795273","https://openalex.org/W2062625129","https://openalex.org/W2063897807","https://openalex.org/W2066104764","https://openalex.org/W2066275267","https://openalex.org/W2072262505","https://openalex.org/W2073480450","https://openalex.org/W2079531197","https://openalex.org/W2086067779","https://openalex.org/W2090266480","https://openalex.org/W2091471430","https://openalex.org/W2096370644","https://openalex.org/W2099710759","https://openalex.org/W2110510055","https://openalex.org/W2112557556","https://openalex.org/W2113397666","https://openalex.org/W2116544216","https://openalex.org/W2117774770","https://openalex.org/W2117868896","https://openalex.org/W2118724967","https://openalex.org/W2130363498","https://openalex.org/W2131773046","https://openalex.org/W2134059548","https://openalex.org/W2136407476","https://openalex.org/W2148618995","https://openalex.org/W2149520412","https://openalex.org/W2150254532","https://openalex.org/W2153106115","https://openalex.org/W2153901098","https://openalex.org/W2155377391","https://openalex.org/W2158370525","https://openalex.org/W2160004216","https://openalex.org/W2162680260","https://openalex.org/W2168257019","https://openalex.org/W2169581318","https://openalex.org/W2170480397","https://openalex.org/W2303893771","https://openalex.org/W2304644063","https://openalex.org/W2322618287","https://openalex.org/W2337454271","https://openalex.org/W2345615739","https://openalex.org/W2501528633","https://openalex.org/W2530463103","https://openalex.org/W2603838562","https://openalex.org/W2608058195","https://openalex.org/W2615822955","https://openalex.org/W2794632268","https://openalex.org/W2799642446","https://openalex.org/W2809182237","https://openalex.org/W2894440810","https://openalex.org/W2938908071","https://openalex.org/W2940826307","https://openalex.org/W3005714165","https://openalex.org/W3008209006","https://openalex.org/W3038055629","https://openalex.org/W3126055879","https://openalex.org/W4232157136","https://openalex.org/W4291824852","https://openalex.org/W4299395821"],"related_works":["https://openalex.org/W2765387061","https://openalex.org/W2064453257","https://openalex.org/W2296000456","https://openalex.org/W4414115218","https://openalex.org/W2055511646","https://openalex.org/W2608058195","https://openalex.org/W2063897807","https://openalex.org/W1813698433","https://openalex.org/W2153507539","https://openalex.org/W1968743566"],"abstract_inverted_index":{"Abstract":[0],"Social":[1],"relationships":[2,26],"in":[3,53,67,121],"and":[4,39,80,89,94,131,163,171],"around":[5],"work":[6],"are":[7],"a":[8,17,28,35,167],"fundamental":[9],"building":[10],"block":[11],"of":[12,19,24,31,37,47,62,134,143,177],"organizational":[13,40],"life.":[14],"According":[15],"to":[16,117,147,155],"number":[18],"relationship":[20,63,97,119,157,181],"theories,":[21],"the":[22,48,60,75,87,114,139,144,149,175],"quality":[23,43,64,98,120],"those":[25],"is":[27],"critical":[29,71],"aspect":[30],"their":[32,129],"influence":[33],"on":[34,86,180],"variety":[36],"employee":[38],"outcomes.":[41],"Relationship":[42],"is,":[44],"therefore,":[45],"one":[46],"most":[49,142],"commonly":[50],"studied":[51],"constructs":[52],"management":[54,68,108,122,178],"research.":[55,109],"Our":[56],"paper":[57],"critically":[58],"reviews":[59],"landscape":[61],"measures":[65,99,145],"used":[66,106,116,146],"studies,":[69],"identifying":[70],"issues":[72],"with":[73,128],"how":[74],"construct":[76,150],"has":[77],"been":[78,102],"conceptualized":[79],"measured.":[81],"To":[82],"help":[83],"advance":[84],"research":[85,123,161,169,179],"subject":[88],"improve":[90],"measurement,":[91],"we":[92,111],"identify":[93],"evaluate":[95],"21":[96],"that":[100,113,141],"have":[101,124],"developed":[103],"for,":[104],"or":[105],"in,":[107],"Overall,":[110],"find":[112],"instruments":[115],"measure":[118,156],"significant":[125],"limitations":[126,136],"associated":[127],"conceptualizations":[130],"operationalizations.":[132],"Many":[133],"these":[135],"stem":[137],"from":[138],"fact":[140],"assess":[148],"were":[151],"not":[152],"originally":[153],"designed":[154],"quality,":[158],"which":[159],"impedes":[160],"clarity":[162],"implications.":[164],"We":[165],"offer":[166],"future":[168],"agenda":[170],"several":[172],"recommendations":[173],"for":[174],"advancement":[176],"quality.":[182]},"counts_by_year":[{"year":2026,"cited_by_count":5},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":8},{"year":2023,"cited_by_count":4}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2022-06-13T00:00:00"}
