{"id":"https://openalex.org/W4281706571","doi":"https://doi.org/10.37329/ganaya.v5i2.1674","title":"Total Quality Management Dan Biaya Mutu: Meningkatkan Daya Saing Melalui Kualitas Produk","display_name":"Total Quality Management Dan Biaya Mutu: Meningkatkan Daya Saing Melalui Kualitas Produk","publication_year":2022,"publication_date":"2022-06-02","ids":{"openalex":"https://openalex.org/W4281706571","doi":"https://doi.org/10.37329/ganaya.v5i2.1674"},"language":"en","primary_location":{"id":"doi:10.37329/ganaya.v5i2.1674","doi":"https://doi.org/10.37329/ganaya.v5i2.1674","is_oa":true,"landing_page_url":"https://doi.org/10.37329/ganaya.v5i2.1674","pdf_url":"https://jayapanguspress.penerbit.org/index.php/ganaya/article/download/1674/889","source":{"id":"https://openalex.org/S4210218724","display_name":"Ganaya Jurnal Ilmu Sosial dan Humaniora","issn_l":"2615-0913","issn":["2615-0913"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Ganaya : Jurnal Ilmu Sosial dan Humaniora","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://jayapanguspress.penerbit.org/index.php/ganaya/article/download/1674/889","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5024015778","display_name":"Ni Luh Putu Anom Pancawati","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405274100","display_name":"Institut Agama Hindu Negeri Gde Pudja Mataram","ror":"https://ror.org/012jwz609","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405274100"]}],"countries":["ID"],"is_corresponding":true,"raw_author_name":"Ni Luh Putu Anom Pancawati","raw_affiliation_strings":["Institut Agama Hindu Negeri Gde Pudja Mataram"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut Agama Hindu Negeri Gde Pudja Mataram","institution_ids":["https://openalex.org/I4405274100"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5024015778"],"corresponding_institution_ids":["https://openalex.org/I4405274100"],"apc_list":null,"apc_paid":null,"fwci":4.5334,"has_fulltext":true,"cited_by_count":27,"citation_normalized_percentile":{"value":0.94475138,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":"5","issue":"2","first_page":"185","last_page":"194"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.6606000065803528,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.6606000065803528,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.27559998631477356,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.027000000700354576,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":0.9319999814033508},{"id":"https://openalex.org/keywords/cost-of-quality","display_name":"quality costs","score":0.8769999742507935},{"id":"https://openalex.org/keywords/product-quality","display_name":"product quality","score":0.921999990940094},{"id":"https://openalex.org/keywords/competitiveness","display_name":"competitiveness","score":0.6970000267028809},{"id":"https://openalex.org/keywords/failure-costs","display_name":"failure costs","score":0.6650000214576721},{"id":"https://openalex.org/keywords/prevention-costs","display_name":"prevention costs","score":0.9269999861717224},{"id":"https://openalex.org/keywords/appraisal-costs","display_name":"appraisal costs","score":0.8510000109672546},{"id":"https://openalex.org/keywords/internal-failure-costs","display_name":"internal failure costs","score":0.8360000252723694},{"id":"https://openalex.org/keywords/external-failure-costs","display_name":"external failure costs","score":0.9679999947547913},{"id":"https://openalex.org/keywords/defective-items","display_name":"defective products","score":0.7599999904632568},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.8569999933242798},{"id":"https://openalex.org/keywords/firm-performance","display_name":"firm performance","score":0.6259999871253967}],"concepts":[{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.8882234692573547},{"id":"https://openalex.org/C86920780","wikidata":"https://www.wikidata.org/wiki/Q1514470","display_name":"Quality costs","level":3,"score":0.728890061378479},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.6524963974952698},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6416234970092773},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.6096943616867065},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5545821189880371},{"id":"https://openalex.org/C106436119","wikidata":"https://www.wikidata.org/wiki/Q836575","display_name":"Quality assurance","level":3,"score":0.5299122333526611},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.4919902980327606},{"id":"https://openalex.org/C182299520","wikidata":"https://www.wikidata.org/wiki/Q1289588","display_name":"Total cost","level":2,"score":0.4699198007583618},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.4637184143066406},{"id":"https://openalex.org/C86992474","wikidata":"https://www.wikidata.org/wiki/Q763591","display_name":"Quality function deployment","level":3,"score":0.45813775062561035},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.382015585899353},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.33932140469551086},{"id":"https://openalex.org/C19351080","wikidata":"https://www.wikidata.org/wiki/Q1395034","display_name":"New product development","level":2,"score":0.3058187961578369},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.22294306755065918},{"id":"https://openalex.org/C164624739","wikidata":"https://www.wikidata.org/wiki/Q754331","display_name":"Activity-based costing","level":2,"score":0.12436485290527344},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.12140250205993652},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.11320382356643677},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.37329/ganaya.v5i2.1674","doi":"https://doi.org/10.37329/ganaya.v5i2.1674","is_oa":true,"landing_page_url":"https://doi.org/10.37329/ganaya.v5i2.1674","pdf_url":"https://jayapanguspress.penerbit.org/index.php/ganaya/article/download/1674/889","source":{"id":"https://openalex.org/S4210218724","display_name":"Ganaya Jurnal Ilmu Sosial dan Humaniora","issn_l":"2615-0913","issn":["2615-0913"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Ganaya : Jurnal Ilmu Sosial dan Humaniora","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.37329/ganaya.v5i2.1674","doi":"https://doi.org/10.37329/ganaya.v5i2.1674","is_oa":true,"landing_page_url":"https://doi.org/10.37329/ganaya.v5i2.1674","pdf_url":"https://jayapanguspress.penerbit.org/index.php/ganaya/article/download/1674/889","source":{"id":"https://openalex.org/S4210218724","display_name":"Ganaya Jurnal Ilmu Sosial dan Humaniora","issn_l":"2615-0913","issn":["2615-0913"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Ganaya : Jurnal Ilmu Sosial dan Humaniora","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4281706571.pdf","grobid_xml":"https://content.openalex.org/works/W4281706571.grobid-xml"},"referenced_works_count":20,"referenced_works":["https://openalex.org/W1498644651","https://openalex.org/W1554342909","https://openalex.org/W1573708393","https://openalex.org/W1618750530","https://openalex.org/W1845576280","https://openalex.org/W2032399567","https://openalex.org/W2085519866","https://openalex.org/W2289392054","https://openalex.org/W2422370145","https://openalex.org/W2587141734","https://openalex.org/W2602334052","https://openalex.org/W2606217574","https://openalex.org/W2947439083","https://openalex.org/W2947906668","https://openalex.org/W2955919294","https://openalex.org/W2959867703","https://openalex.org/W2992391821","https://openalex.org/W2992437021","https://openalex.org/W3103275772","https://openalex.org/W4233292984"],"related_works":["https://openalex.org/W1561493084","https://openalex.org/W2785379513","https://openalex.org/W2799729731","https://openalex.org/W3147749562","https://openalex.org/W1813483241","https://openalex.org/W2347927402","https://openalex.org/W2289392054","https://openalex.org/W4405902983","https://openalex.org/W7215971427","https://openalex.org/W1171616919"],"abstract_inverted_index":{"Increasingly":[0],"competitive":[1],"business":[2],"competition":[3],"demands":[4],"innovation":[5],"in":[6,54,161],"the":[7,15,63,71,89,141,143,150],"quality":[8,52,56,74,77,120,124,146,154],"of":[9,22,33,73,110,128,145],"products":[10,139],"produced":[11],"by":[12,40,96,106,123,149],"companies":[13],"with":[14],"aim":[16],"to":[17,50,61,88,116,152,158],"fulfill":[18],"customer":[19,164],"satisfaction,":[20],"one":[21],"which":[23,126,166],"is":[24,121],"through":[25],"Total":[26,42,66,98],"Quality":[27,43,67,99],"Management":[28,44,68,100],"(TQM)":[29,45,69,101],"techniques.":[30],"The":[31,82,92,136],"achievement":[32],"optimum":[34],"company":[35,151,173],"performance":[36],"can":[37],"be":[38],"achieved":[39],"implementing":[41,97],"properly":[46],"and":[47,70,132,172],"being":[48],"able":[49],"reduce":[51],"costs":[53,125,147],"creating":[55],"products.":[57],"This":[58],"study":[59],"aims":[60],"identify":[62],"relationship":[64,115],"between":[65],"cost":[72],"on":[75,102],"product":[76,117],"using":[78],"a":[79,113],"literature":[80],"review.":[81],"research":[83,90],"uses":[84],"qualitative":[85],"methods":[86],"related":[87],"problem.":[91],"results":[93],"showed":[94],"that":[95],"an":[103,159],"ongoing":[104],"basis":[105],"involving":[107],"all":[108],"components":[109],"management":[111],"has":[112],"direct":[114],"quality.":[118],"Product":[119],"influenced":[122],"consist":[127],"prevention,":[129],"assessment,":[130],"internal,":[131],"external":[133],"failure":[134],"costs.":[135],"fewer":[137],"defective":[138],"produced,":[140],"higher":[142],"allocation":[144],"used":[148],"produce":[153],"products,":[155],"this":[156],"leads":[157],"increase":[160,170],"orders":[162],"or":[163],"demand":[165],"means":[167],"it":[168],"will":[169],"sales":[171],"profits.":[174]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":11},{"year":2024,"cited_by_count":9},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":3}],"updated_date":"2026-11-10T11:39:43.021295","created_date":"2022-06-13T00:00:00"}
