{"id":"https://openalex.org/W4281664073","doi":"https://doi.org/10.1108/pr-12-2021-0869","title":"Making sense of a mess: \u201cdoing\u201d resilience in the vortex of a crisis","display_name":"Making sense of a mess: \u201cdoing\u201d resilience in the vortex of a crisis","publication_year":2022,"publication_date":"2022-06-09","ids":{"openalex":"https://openalex.org/W4281664073","doi":"https://doi.org/10.1108/pr-12-2021-0869"},"language":"en","primary_location":{"id":"doi:10.1108/pr-12-2021-0869","doi":"https://doi.org/10.1108/pr-12-2021-0869","is_oa":false,"landing_page_url":"https://doi.org/10.1108/pr-12-2021-0869","pdf_url":null,"source":{"id":"https://openalex.org/S139232146","display_name":"Personnel Review","issn_l":"0048-3486","issn":["0048-3486","1758-6933"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","ki-jl-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Personnel Review","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://espace.curtin.edu.au/bitstream/20.500.11937/88720/2/88543.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5035858005","display_name":"Eileen Aitken-Fox","orcid":"https://orcid.org/0000-0002-1126-1308","observed_orcids":["https://orcid.org/0000-0002-1126-1308"]},"institutions":[{"id":"https://openalex.org/I205640436","display_name":"Curtin University","ror":"https://ror.org/02n415q13","country_code":"AU","type":"education","lineage":["https://openalex.org/I205640436"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Eileen Aitken-Fox","raw_affiliation_strings":["School of Management and Marketing, Curtin Business School, Perth, Australia"],"raw_orcid":"https://orcid.org/0000-0002-1126-1308","affiliations":[{"raw_affiliation_string":"School of Management and Marketing, Curtin Business School, Perth, Australia","institution_ids":["https://openalex.org/I205640436"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5039497686","display_name":"Jane Coffey","orcid":"https://orcid.org/0000-0003-2580-4673","observed_orcids":["https://orcid.org/0000-0003-2580-4673"]},"institutions":[{"id":"https://openalex.org/I205640436","display_name":"Curtin University","ror":"https://ror.org/02n415q13","country_code":"AU","type":"education","lineage":["https://openalex.org/I205640436"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Jane Coffey","raw_affiliation_strings":["School of Management and Marketing, Curtin Business School, Perth, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management and Marketing, Curtin Business School, Perth, Australia","institution_ids":["https://openalex.org/I205640436"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5034445343","display_name":"Kantha Dayaram","orcid":"https://orcid.org/0000-0003-2388-2598","observed_orcids":["https://orcid.org/0000-0003-2388-2598"]},"institutions":[{"id":"https://openalex.org/I205640436","display_name":"Curtin University","ror":"https://ror.org/02n415q13","country_code":"AU","type":"education","lineage":["https://openalex.org/I205640436"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Kantha Dayaram","raw_affiliation_strings":["School of Management and Marketing, Curtin Business School, Perth, Australia"],"raw_orcid":"https://orcid.org/0000-0003-2388-2598","affiliations":[{"raw_affiliation_string":"School of Management and Marketing, Curtin Business School, Perth, Australia","institution_ids":["https://openalex.org/I205640436"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060375982","display_name":"Scott Warren Fitzgerald","orcid":"https://orcid.org/0000-0001-9043-9727","observed_orcids":["https://orcid.org/0000-0001-9043-9727"]},"institutions":[{"id":"https://openalex.org/I205640436","display_name":"Curtin University","ror":"https://ror.org/02n415q13","country_code":"AU","type":"education","lineage":["https://openalex.org/I205640436"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Scott Fitzgerald","raw_affiliation_strings":["School of Management and Marketing, Curtin Business School, Perth, Australia"],"raw_orcid":"https://orcid.org/0000-0001-9043-9727","affiliations":[{"raw_affiliation_string":"School of Management and Marketing, Curtin Business School, Perth, Australia","institution_ids":["https://openalex.org/I205640436"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059242954","display_name":"Steve McKenna","orcid":"https://orcid.org/0000-0001-9688-1209","observed_orcids":["https://orcid.org/0000-0001-9688-1209","https://orcid.org/0000-0003-4238-8333"]},"institutions":[{"id":"https://openalex.org/I205640436","display_name":"Curtin University","ror":"https://ror.org/02n415q13","country_code":"AU","type":"education","lineage":["https://openalex.org/I205640436"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Stephen McKenna","raw_affiliation_strings":["School of Management and Marketing, Curtin Business School, Perth, Australia"],"raw_orcid":"https://orcid.org/0000-0001-9688-1209","affiliations":[{"raw_affiliation_string":"School of Management and Marketing, Curtin Business School, Perth, Australia","institution_ids":["https://openalex.org/I205640436"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5040165455","display_name":"Amy Wei Tian","orcid":"https://orcid.org/0000-0001-6197-9513","observed_orcids":["https://orcid.org/0000-0001-6197-9513"]},"institutions":[{"id":"https://openalex.org/I205640436","display_name":"Curtin University","ror":"https://ror.org/02n415q13","country_code":"AU","type":"education","lineage":["https://openalex.org/I205640436"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Amy Wei Tian","raw_affiliation_strings":["School of Management and Marketing, Curtin Business School, Perth, Australia"],"raw_orcid":"https://orcid.org/0000-0001-6197-9513","affiliations":[{"raw_affiliation_string":"School of Management and Marketing, Curtin Business School, Perth, Australia","institution_ids":["https://openalex.org/I205640436"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I205640436"],"apc_list":null,"apc_paid":null,"fwci":3.7808,"has_fulltext":true,"cited_by_count":18,"citation_normalized_percentile":{"value":0.92724087,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"52","issue":"6","first_page":"1747","last_page":"1770"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12843","display_name":"Human Resource and Talent Management","score":0.7842000126838684,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12843","display_name":"Human Resource and Talent Management","score":0.7842000126838684,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.11729999631643295,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12376","display_name":"Corporate Management and Leadership","score":0.01730000041425228,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.8920000195503235},{"id":"https://openalex.org/keywords/organizational-resilience","display_name":"organizational resilience","score":0.9649999737739563},{"id":"https://openalex.org/keywords/human-resources-professionals","display_name":"HR professionals","score":0.9150000214576721},{"id":"https://openalex.org/keywords/crisis-management","display_name":"crisis management","score":0.7329999804496765},{"id":"https://openalex.org/keywords/human-resource-management-practices","display_name":"human resource management practices","score":0.42100000381469727},{"id":"https://openalex.org/keywords/business-continuity-planning","display_name":"business continuity planning","score":0.6309999823570251},{"id":"https://openalex.org/keywords/western-australia","display_name":"Western Australia","score":0.5950000286102295}],"concepts":[{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.66631019115448},{"id":"https://openalex.org/C137176749","wikidata":"https://www.wikidata.org/wiki/Q4105337","display_name":"Psychological resilience","level":2,"score":0.6010192036628723},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.5788457989692688},{"id":"https://openalex.org/C199033989","wikidata":"https://www.wikidata.org/wiki/Q1318295","display_name":"Narrative","level":2,"score":0.5609766244888306},{"id":"https://openalex.org/C2780851881","wikidata":"https://www.wikidata.org/wiki/Q1141276","display_name":"Crisis management","level":2,"score":0.5227594375610352},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5057525634765625},{"id":"https://openalex.org/C2779585090","wikidata":"https://www.wikidata.org/wiki/Q3457762","display_name":"Resilience (materials science)","level":2,"score":0.5046032667160034},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5013279914855957},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.47874587774276733},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.46555736660957336},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.44492557644844055},{"id":"https://openalex.org/C202372285","wikidata":"https://www.wikidata.org/wiki/Q1056396","display_name":"Human resource management","level":2,"score":0.4182165265083313},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.4027666747570038},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.39077597856521606},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3793945610523224},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3773970305919647},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.33478015661239624},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.2751687169075012},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.2036203145980835},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.18927186727523804},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.12719684839248657},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.08664476871490479},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.08509913086891174},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C97355855","wikidata":"https://www.wikidata.org/wiki/Q11473","display_name":"Thermodynamics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/pr-12-2021-0869","doi":"https://doi.org/10.1108/pr-12-2021-0869","is_oa":false,"landing_page_url":"https://doi.org/10.1108/pr-12-2021-0869","pdf_url":null,"source":{"id":"https://openalex.org/S139232146","display_name":"Personnel Review","issn_l":"0048-3486","issn":["0048-3486","1758-6933"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","ki-jl-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Personnel Review","raw_type":"journal-article"},{"id":"pmh:oai:espace.curtin.edu.au:20.500.11937/88720","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/20.500.11937/88720","pdf_url":"https://espace.curtin.edu.au/bitstream/20.500.11937/88720/2/88543.pdf","source":{"id":"https://openalex.org/S4306401790","display_name":"eSpace (Curtin University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I205640436","host_organization_name":"Curtin University","host_organization_lineage":["https://openalex.org/I205640436"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal Article"}],"best_oa_location":{"id":"pmh:oai:espace.curtin.edu.au:20.500.11937/88720","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/20.500.11937/88720","pdf_url":"https://espace.curtin.edu.au/bitstream/20.500.11937/88720/2/88543.pdf","source":{"id":"https://openalex.org/S4306401790","display_name":"eSpace (Curtin University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I205640436","host_organization_name":"Curtin University","host_organization_lineage":["https://openalex.org/I205640436"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal Article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.48510000109672546,"display_name":"Decent work and economic growth"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4281664073.pdf","grobid_xml":"https://content.openalex.org/works/W4281664073.grobid-xml"},"referenced_works_count":52,"referenced_works":["https://openalex.org/W86557973","https://openalex.org/W1983065783","https://openalex.org/W1994408273","https://openalex.org/W2002554683","https://openalex.org/W2005393701","https://openalex.org/W2036096531","https://openalex.org/W2036315340","https://openalex.org/W2057596939","https://openalex.org/W2102240723","https://openalex.org/W2110948097","https://openalex.org/W2112665591","https://openalex.org/W2118890279","https://openalex.org/W2128408315","https://openalex.org/W2142697259","https://openalex.org/W2153395698","https://openalex.org/W2168039155","https://openalex.org/W2336784184","https://openalex.org/W2462995747","https://openalex.org/W2475934742","https://openalex.org/W2543247503","https://openalex.org/W2594555910","https://openalex.org/W2738192884","https://openalex.org/W2741001847","https://openalex.org/W2762064429","https://openalex.org/W2764436181","https://openalex.org/W2764895353","https://openalex.org/W2791828655","https://openalex.org/W2794270458","https://openalex.org/W2803393450","https://openalex.org/W2819922083","https://openalex.org/W2837227734","https://openalex.org/W2890560274","https://openalex.org/W2904202860","https://openalex.org/W2910462204","https://openalex.org/W2913358333","https://openalex.org/W2917391767","https://openalex.org/W2972045047","https://openalex.org/W2992692326","https://openalex.org/W3004298108","https://openalex.org/W3022467419","https://openalex.org/W3022550060","https://openalex.org/W3026541506","https://openalex.org/W3034620678","https://openalex.org/W3035680161","https://openalex.org/W3081169735","https://openalex.org/W3088085609","https://openalex.org/W3107854784","https://openalex.org/W3113068554","https://openalex.org/W3159011231","https://openalex.org/W3191871718","https://openalex.org/W3203938278","https://openalex.org/W4242773500"],"related_works":["https://openalex.org/W4224996667","https://openalex.org/W4288972294","https://openalex.org/W4403774868","https://openalex.org/W4206116036","https://openalex.org/W4214612995","https://openalex.org/W7161538687","https://openalex.org/W4221011810","https://openalex.org/W4286571967","https://openalex.org/W3158205113","https://openalex.org/W3165284817"],"abstract_inverted_index":{"Purpose":[0],"The":[1,58,72,129,145,165,199],"purpose":[2],"of":[3,17,28,82,85,90,103,138,172,204],"the":[4,21,26,50,83,88,101,141,153,170,190,202,214],"paper":[5],"is":[6,60,134],"to":[7,20,34,49,78,100,159,183,209],"investigate":[8],"how":[9,36],"human":[10],"resource":[11],"professionals":[12],"(HRPs),":[13],"in":[14,41,55,143,189],"a":[15,123,210],"variety":[16],"organizations,":[18,37,175],"responded":[19,44,95,208],"crisis":[22,51,212,215],"brought":[23],"about":[24],"by":[25],"event":[27],"COVID-19.":[29,104],"In":[30],"particular,":[31],"it":[32],"aims":[33],"show":[35],"across":[38],"all":[39],"sectors,":[40],"Western":[42],"Australia":[43],"with":[45,96],"urgency":[46],"and":[47,52,68,87,98,112,140,152,179],"flexibility":[48,99],"showed":[53],"\u201cresilience":[54],"practice\u201d.":[56],"Design/methodology/approach":[57],"study":[59],"based":[61],"on":[62,174],"136":[63],"questionnaire":[64],"responses,":[65],"32":[66],"interviews":[67],"25":[69],"managerial":[70],"narratives.":[71],"mixed":[73],"qualitative":[74],"methodology":[75],"was":[76,147],"designed":[77],"enable":[79],"an":[80,135],"investigation":[81],"impact":[84,102,171],"COVID-19":[86,173],"response":[89],"HRPs.":[91],"Findings":[92],"HRPs":[93,205],"have":[94,106,119],"agility":[97],"They":[105,118],"done":[107],"so":[108],"through":[109],"extensive":[110],"trial":[111],"error,":[113],"sometimes":[114,116],"succeeding,":[115],"failing.":[117],"not":[120,156],"simply":[121],"activated":[122],"preconceived":[124],"continuity":[125],"plan.":[126],"Research":[127],"limitations/implications":[128],"research":[130,154,166,200],"indicates":[131],"that":[132],"resilience":[133],"ongoing":[136],"accomplishment":[137],"organizations":[139],"people":[142],"them.":[144],"objective":[146],"description":[148],"rather":[149],"than":[150],"prescription,":[151],"does":[155],"offer":[157],"solutions":[158],"future":[160,194],"pandemic-like":[161],"situations.":[162],"Practical":[163],"implications":[164],"suggests":[167],"that,":[168],"given":[169],"HR":[176],"practices,":[177],"processes":[178],"policies":[180],"will":[181],"need":[182],"be":[184],"thoroughly":[185],"reconsidered":[186],"for":[187],"relevance":[188],"post-COVID":[191],"world.":[192],"Possible":[193],"directions":[195],"are":[196],"highlighted.":[197],"Originality/value":[198],"considers":[201],"actions":[203],"as":[206,213],"they":[207],"global":[211],"unfolded.":[216]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":5}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2022-06-13T00:00:00"}