{"id":"https://openalex.org/W4281485232","doi":"https://doi.org/10.1108/ijopm-01-2022-0015","title":"The roles of national culture in affecting quality management practices and quality performance - multilevel and multi-country analysis","display_name":"The roles of national culture in affecting quality management practices and quality performance - multilevel and multi-country analysis","publication_year":2022,"publication_date":"2022-05-25","ids":{"openalex":"https://openalex.org/W4281485232","doi":"https://doi.org/10.1108/ijopm-01-2022-0015"},"language":"en","primary_location":{"id":"doi:10.1108/ijopm-01-2022-0015","doi":"https://doi.org/10.1108/ijopm-01-2022-0015","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijopm-01-2022-0015","pdf_url":null,"source":{"id":"https://openalex.org/S164321952","display_name":"International Journal of Operations & Production Management","issn_l":"0144-3577","issn":["0144-3577","1758-6593"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Operations & Production Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5005365267","display_name":"Daniel Indarto Prajogo","orcid":"https://orcid.org/0000-0002-8178-6249","observed_orcids":["https://orcid.org/0000-0002-8178-6249"]},"institutions":[{"id":"https://openalex.org/I56590836","display_name":"Monash University","ror":"https://ror.org/02bfwt286","country_code":"AU","type":"education","lineage":["https://openalex.org/I56590836"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Daniel Prajogo","raw_affiliation_strings":["Monash Business School, Monash University, Melbourne, Australia"],"raw_orcid":"https://orcid.org/0000-0002-8178-6249","affiliations":[{"raw_affiliation_string":"Monash Business School, Monash University, Melbourne, Australia","institution_ids":["https://openalex.org/I56590836"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5055627499","display_name":"Carlos Mena","orcid":"https://orcid.org/0000-0002-2294-5895","observed_orcids":["https://orcid.org/0000-0002-2294-5895"]},"institutions":[{"id":"https://openalex.org/I126345244","display_name":"Portland State University","ror":"https://ror.org/00yn2fy02","country_code":"US","type":"education","lineage":["https://openalex.org/I126345244"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Carlos Mena","raw_affiliation_strings":["School of Business, Portland State University, Portland, Oregon, USA"],"raw_orcid":"https://orcid.org/0000-0002-2294-5895","affiliations":[{"raw_affiliation_string":"School of Business, Portland State University, Portland, Oregon, USA","institution_ids":["https://openalex.org/I126345244"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006572989","display_name":"Brian K. Cooper","orcid":"https://orcid.org/0000-0003-4242-3581","observed_orcids":["https://orcid.org/0000-0003-4242-3581"]},"institutions":[{"id":"https://openalex.org/I56590836","display_name":"Monash University","ror":"https://ror.org/02bfwt286","country_code":"AU","type":"education","lineage":["https://openalex.org/I56590836"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Brian Cooper","raw_affiliation_strings":["Monash Business School, Monash University, Melbourne, Australia"],"raw_orcid":"https://orcid.org/0000-0003-4242-3581","affiliations":[{"raw_affiliation_string":"Monash Business School, Monash University, Melbourne, Australia","institution_ids":["https://openalex.org/I56590836"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5013305095","display_name":"Pei\u2010Lee Teh","orcid":"https://orcid.org/0000-0002-9107-478X","observed_orcids":["https://orcid.org/0000-0002-9107-478X"]},"institutions":[{"id":"https://openalex.org/I11662577","display_name":"Monash University Malaysia","ror":"https://ror.org/00yncr324","country_code":"MY","type":"education","lineage":["https://openalex.org/I11662577","https://openalex.org/I56590836"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Pei-Lee Teh","raw_affiliation_strings":["School of Business, Monash University Malaysia, Bandar Sunway, Malaysia"],"raw_orcid":"https://orcid.org/0000-0002-9107-478X","affiliations":[{"raw_affiliation_string":"School of Business, Monash University Malaysia, Bandar Sunway, Malaysia","institution_ids":["https://openalex.org/I11662577"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":26.3085,"has_fulltext":false,"cited_by_count":21,"citation_normalized_percentile":{"value":0.99328738,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"42","issue":"7","first_page":"877","last_page":"897"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14031","display_name":"Global and Cross-Cultural Management","score":0.9901999831199646,"subfield":{"id":"https://openalex.org/subfields/3314","display_name":"Anthropology"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14031","display_name":"Global and Cross-Cultural Management","score":0.9901999831199646,"subfield":{"id":"https://openalex.org/subfields/3314","display_name":"Anthropology"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11454","display_name":"Cultural Differences and Values","score":0.0032999999821186066,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.00279999990016222,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/national-culture","display_name":"national culture","score":1.0},{"id":"https://openalex.org/keywords/hofstede-s-cultural-dimensions","display_name":"Hofstede cultural dimensions","score":0.8069999814033508},{"id":"https://openalex.org/keywords/individualism","display_name":"individualism","score":0.9959999918937683},{"id":"https://openalex.org/keywords/indulgences","display_name":"indulgences","score":0.996999979019165},{"id":"https://openalex.org/keywords/quality-management-practices","display_name":"quality management practices","score":0.9350000023841858},{"id":"https://openalex.org/keywords/human-resource-management-practices","display_name":"human resource management practices","score":0.9890000224113464},{"id":"https://openalex.org/keywords/moderating-effect","display_name":"moderating effect","score":0.7770000100135803},{"id":"https://openalex.org/keywords/cross-cultural-management","display_name":"cross-cultural management","score":0.8169999718666077},{"id":"https://openalex.org/keywords/cultural-universalism","display_name":"cultural universality","score":0.3149999976158142}],"concepts":[{"id":"https://openalex.org/C17022365","wikidata":"https://www.wikidata.org/wiki/Q171995","display_name":"Individualism","level":2,"score":0.7845022678375244},{"id":"https://openalex.org/C2776787332","wikidata":"https://www.wikidata.org/wiki/Q44777","display_name":"Indulgence","level":2,"score":0.709671139717102},{"id":"https://openalex.org/C67356462","wikidata":"https://www.wikidata.org/wiki/Q5807210","display_name":"Hofstede's cultural dimensions theory","level":2,"score":0.6916523575782776},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6100070476531982},{"id":"https://openalex.org/C119469879","wikidata":"https://www.wikidata.org/wiki/Q15514847","display_name":"Uncertainty avoidance","level":4,"score":0.5537115335464478},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5260381698608398},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.5205334424972534},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5131848454475403},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.4966614842414856},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.468313068151474},{"id":"https://openalex.org/C67674302","wikidata":"https://www.wikidata.org/wiki/Q730573","display_name":"Organizational culture","level":2,"score":0.44905969500541687},{"id":"https://openalex.org/C53059260","wikidata":"https://www.wikidata.org/wiki/Q374758","display_name":"Multilevel model","level":2,"score":0.43339264392852783},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.37565794587135315},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.2971089482307434},{"id":"https://openalex.org/C96420161","wikidata":"https://www.wikidata.org/wiki/Q237789","display_name":"Collectivism","level":3,"score":0.28016898036003113},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.27035754919052124},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.22152942419052124},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.1901523768901825},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.18817782402038574},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1303924024105072},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.1182001531124115},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.10557270050048828},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0853121280670166},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C34447519","wikidata":"https://www.wikidata.org/wiki/Q179522","display_name":"Market economy","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/ijopm-01-2022-0015","doi":"https://doi.org/10.1108/ijopm-01-2022-0015","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijopm-01-2022-0015","pdf_url":null,"source":{"id":"https://openalex.org/S164321952","display_name":"International Journal of Operations & Production Management","issn_l":"0144-3577","issn":["0144-3577","1758-6593"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Operations & Production Management","raw_type":"journal-article"},{"id":"pmh:oai:pdxscholar.library.pdx.edu:busadmin_fac-1279","doi":null,"is_oa":false,"landing_page_url":"https://pdxscholar.library.pdx.edu/busadmin_fac/275","pdf_url":null,"source":{"id":"https://openalex.org/S4377196300","display_name":"PDXScholar  (Portland State University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I126345244","host_organization_name":"Portland State University","host_organization_lineage":["https://openalex.org/I126345244"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Business Faculty Publications and Presentations","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":59,"referenced_works":["https://openalex.org/W1524486899","https://openalex.org/W1583114755","https://openalex.org/W1746449496","https://openalex.org/W1891256670","https://openalex.org/W1971546750","https://openalex.org/W1976510290","https://openalex.org/W1980650723","https://openalex.org/W1983902682","https://openalex.org/W1984088845","https://openalex.org/W1988923220","https://openalex.org/W2006619918","https://openalex.org/W2007494063","https://openalex.org/W2029187622","https://openalex.org/W2031361155","https://openalex.org/W2044622785","https://openalex.org/W2046640082","https://openalex.org/W2046933601","https://openalex.org/W2050388292","https://openalex.org/W2050422934","https://openalex.org/W2059034733","https://openalex.org/W2063350746","https://openalex.org/W2063846768","https://openalex.org/W2065597781","https://openalex.org/W2066209300","https://openalex.org/W2066440362","https://openalex.org/W2068569565","https://openalex.org/W2082052917","https://openalex.org/W2092314775","https://openalex.org/W2098696811","https://openalex.org/W2102513553","https://openalex.org/W2103834730","https://openalex.org/W2119787791","https://openalex.org/W2120346425","https://openalex.org/W2127894038","https://openalex.org/W2137711836","https://openalex.org/W2138405698","https://openalex.org/W2141772436","https://openalex.org/W2147487869","https://openalex.org/W2154785801","https://openalex.org/W2155595349","https://openalex.org/W2157350559","https://openalex.org/W2158591127","https://openalex.org/W2169950385","https://openalex.org/W2172225737","https://openalex.org/W2214468642","https://openalex.org/W2320869985","https://openalex.org/W2507293912","https://openalex.org/W2766592395","https://openalex.org/W2779334235","https://openalex.org/W2799539066","https://openalex.org/W2943060349","https://openalex.org/W2945469201","https://openalex.org/W2971218656","https://openalex.org/W3012653023","https://openalex.org/W3024720510","https://openalex.org/W3035022437","https://openalex.org/W3115287278","https://openalex.org/W3126671184","https://openalex.org/W3135816306"],"related_works":["https://openalex.org/W2091548721","https://openalex.org/W1963769193","https://openalex.org/W2763146845","https://openalex.org/W2094263254","https://openalex.org/W2054041800","https://openalex.org/W7099350317","https://openalex.org/W2126517677","https://openalex.org/W2731819299","https://openalex.org/W2512186534","https://openalex.org/W2009340796"],"abstract_inverted_index":{"Purpose":[0],"This":[1],"study":[2],"investigates":[3],"the":[4,10,19,22,37,46,85,109,130,143,147,158,171,186,202,213,221,257,275,283,299],"role":[5,276],"of":[6,14,25,27,39,62,90,253,261,277,305,308],"national":[7,29,70,91,189,254,309],"culture":[8,30,71,92,190,255],"on":[9,96,201,274],"implementation":[11,38,258],"and":[12,33,43,51,78,94,100,117,135,152,163,179,191,259,265,301],"effectiveness":[13,260],"quality":[15,53,102,137,165,227,247],"management":[16,41,50,98,119,134,162,192,228,234,263],"practices.":[17],"Specifically,":[18],"authors":[20,290],"examine":[21,298],"dual":[23],"roles":[24],"two":[26,88],"Hofstede's":[28,69,287],"dimensions":[31,89,307],"(individualism":[32,93],"indulgence)":[34,95],"in":[35,44,198,239,286],"driving":[36],"people":[40,49,97,118,133,161,233,262],"practices":[42,99,120,193,203,229,264],"moderating":[45],"relationship":[47,111,131,159,172],"between":[48,87,112,132,150,160,188],"product":[52,101,136,164,246],"performance.":[54,103,266],"Design/methodology/approach":[55],"The":[56,105,217,267,289],"authors\u2019":[57],"dataset":[58],"combines":[59],"a":[60,271],"survey":[61],"976":[63],"firms":[64],"from":[65],"22":[66],"countries":[67],"with":[68],"index.":[72],"A":[73],"multi-level":[74],"analysis,":[75],"at":[76],"firm":[77,122,140,168],"country":[79,115,127,155],"levels,":[80],"is":[81,173,177,181,194,282],"used":[82],"for":[83,196],"investigating":[84],"interplay":[86,187],"Findings":[104],"authors'":[106,218],"findings":[107],"show":[108],"negative":[110],"indulgence":[113,153,180],"(at":[114,121,126,139,154,167],"level)":[116,123,128,156,169],"while":[124],"individualism":[125,151,176],"strengthens":[129],"performance":[138,166,248],"level).":[141],"Furthermore,":[142],"finding":[144],"shows":[145],"that":[146,224,226,251,280],"joint":[148],"interaction":[149],"moderates":[157],"where":[170],"strongest":[174],"when":[175],"high":[178,245],"low.":[182],"Practical":[183],"implications":[184],"Understanding":[185],"important":[195],"managers":[197,204],"making":[199],"decisions":[200],"should":[205],"implement":[206],"under":[207],"different":[208,306],"cultural":[209],"contexts":[210],"to":[211,243],"gain":[212],"expected":[214],"outcomes.":[215],"Originality/value":[216],"results":[219,268],"challenge":[220],"universalist":[222],"view":[223],"suggests":[225],"(in":[230],"this":[231],"case":[232],"practices)":[235],"can":[236],"be":[237],"applied":[238],"any":[240],"context":[241],"effectively":[242],"achieve":[244],"by":[249],"showing":[250],"facets":[252],"influence":[256],"also":[269,291],"provide":[270],"fresh":[272],"perspective":[273],"indulgence,":[278],"given":[279],"it":[281],"newest":[284],"dimension":[285],"framework.":[288],"extend":[292],"previous":[293],"studies":[294],"which":[295],"commonly":[296],"only":[297],"main":[300],"not":[302],"interactive":[303],"effects":[304],"culture.":[310]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":8},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2022-05-26T00:00:00"}