{"id":"https://openalex.org/W4281393009","doi":"https://doi.org/10.5805/sfti.2022.24.2.229","title":"Factors driving Fashion Chatbot Reliability : Focusing on the Mediating Effect of Perceived Intelligence and Positive Cognition","display_name":"Factors driving Fashion Chatbot Reliability : Focusing on the Mediating Effect of Perceived Intelligence and Positive Cognition","publication_year":2022,"publication_date":"2022-04-30","ids":{"openalex":"https://openalex.org/W4281393009","doi":"https://doi.org/10.5805/sfti.2022.24.2.229"},"language":"en","primary_location":{"id":"doi:10.5805/sfti.2022.24.2.229","doi":"https://doi.org/10.5805/sfti.2022.24.2.229","is_oa":true,"landing_page_url":"https://doi.org/10.5805/sfti.2022.24.2.229","pdf_url":null,"source":{"id":"https://openalex.org/S2912101915","display_name":"Fashion & Textile Research Journal","issn_l":"1229-2060","issn":["1229-2060","2287-5743"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["kci-registered"],"host_organization":"https://openalex.org/P4360969199","host_organization_name":"Society of Fashion and Textile Industry","host_organization_lineage":["https://openalex.org/P4360969199"],"host_organization_lineage_names":["Society of Fashion and Textile Industry"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Fashion & Textile Research Journal","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.5805/sfti.2022.24.2.229","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5035830424","display_name":"Ha Kyung Lee","orcid":"https://orcid.org/0000-0001-7296-0957","observed_orcids":["https://orcid.org/0000-0001-7296-0957"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ha Kyung Lee","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0001-7296-0957","affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5057119990","display_name":"Namhee Yoon","orcid":"https://orcid.org/0000-0002-9525-2192","observed_orcids":["https://orcid.org/0000-0002-9525-2192"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Namhee Yoon","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-9525-2192","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.6926,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.74766168,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":"24","issue":"2","first_page":"229","last_page":"240"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.002300000051036477,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.001500000013038516,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot-reliability","display_name":"chatbot reliability","score":0.9890000224113464},{"id":"https://openalex.org/keywords/perceived-intelligence","display_name":"perceived intelligence","score":0.984000027179718},{"id":"https://openalex.org/keywords/positive-cognition","display_name":"positive cognition","score":0.984000027179718},{"id":"https://openalex.org/keywords/mediating-effect","display_name":"mediating effect","score":0.8159999847412109}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.7104878425598145},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.6475276947021484},{"id":"https://openalex.org/C43214815","wikidata":"https://www.wikidata.org/wiki/Q7310987","display_name":"Reliability (semiconductor)","level":3,"score":0.6266658306121826},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6116511225700378},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.36739641427993774},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.35246163606643677},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.32391515374183655},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.1434851586818695},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.05321782827377319},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.044665008783340454},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.5805/sfti.2022.24.2.229","doi":"https://doi.org/10.5805/sfti.2022.24.2.229","is_oa":true,"landing_page_url":"https://doi.org/10.5805/sfti.2022.24.2.229","pdf_url":null,"source":{"id":"https://openalex.org/S2912101915","display_name":"Fashion & Textile Research Journal","issn_l":"1229-2060","issn":["1229-2060","2287-5743"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["kci-registered"],"host_organization":"https://openalex.org/P4360969199","host_organization_name":"Society of Fashion and Textile Industry","host_organization_lineage":["https://openalex.org/P4360969199"],"host_organization_lineage_names":["Society of Fashion and Textile Industry"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Fashion & Textile Research Journal","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.5805/sfti.2022.24.2.229","doi":"https://doi.org/10.5805/sfti.2022.24.2.229","is_oa":true,"landing_page_url":"https://doi.org/10.5805/sfti.2022.24.2.229","pdf_url":null,"source":{"id":"https://openalex.org/S2912101915","display_name":"Fashion & Textile Research Journal","issn_l":"1229-2060","issn":["1229-2060","2287-5743"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["kci-registered"],"host_organization":"https://openalex.org/P4360969199","host_organization_name":"Society of Fashion and Textile Industry","host_organization_lineage":["https://openalex.org/P4360969199"],"host_organization_lineage_names":["Society of Fashion and Textile Industry"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Fashion & Textile Research Journal","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[{"id":"https://openalex.org/G489125602","display_name":null,"funder_award_id":"NRF-2020S1A5B5A17091064","funder_id":"https://openalex.org/F4320322120","funder_display_name":"National Research Foundation of Korea"}],"funders":[{"id":"https://openalex.org/F4320321408","display_name":"Ministry of Education","ror":"https://ror.org/01p262204"},{"id":"https://openalex.org/F4320322120","display_name":"National Research Foundation of Korea","ror":"https://ror.org/013aysd81"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":69,"referenced_works":["https://openalex.org/W30460339","https://openalex.org/W160029702","https://openalex.org/W1689771227","https://openalex.org/W1900261380","https://openalex.org/W1915059114","https://openalex.org/W1968323069","https://openalex.org/W1971440513","https://openalex.org/W1971713807","https://openalex.org/W1976876708","https://openalex.org/W1995031937","https://openalex.org/W1995561053","https://openalex.org/W2006487427","https://openalex.org/W2026368098","https://openalex.org/W2032568497","https://openalex.org/W2033943395","https://openalex.org/W2042276900","https://openalex.org/W2046669440","https://openalex.org/W2046828035","https://openalex.org/W2061044045","https://openalex.org/W2064627049","https://openalex.org/W2067859459","https://openalex.org/W2073863798","https://openalex.org/W2076585508","https://openalex.org/W2094482505","https://openalex.org/W2103591548","https://openalex.org/W2115040353","https://openalex.org/W2125700060","https://openalex.org/W2129928382","https://openalex.org/W2167828210","https://openalex.org/W2258472374","https://openalex.org/W2341079861","https://openalex.org/W2498677278","https://openalex.org/W2558287871","https://openalex.org/W2786141192","https://openalex.org/W2884164084","https://openalex.org/W2890440186","https://openalex.org/W2894528744","https://openalex.org/W2895424969","https://openalex.org/W2899906340","https://openalex.org/W2901158455","https://openalex.org/W2922491945","https://openalex.org/W2928178657","https://openalex.org/W2937914630","https://openalex.org/W2941128398","https://openalex.org/W2944727265","https://openalex.org/W2948277703","https://openalex.org/W2949504473","https://openalex.org/W2966519442","https://openalex.org/W3006457297","https://openalex.org/W3016021611","https://openalex.org/W3027111093","https://openalex.org/W3086240080","https://openalex.org/W3087074246","https://openalex.org/W3113723133","https://openalex.org/W3119656342","https://openalex.org/W3119676664","https://openalex.org/W3120819792","https://openalex.org/W3127061213","https://openalex.org/W3143613370","https://openalex.org/W3147087679","https://openalex.org/W3216531251","https://openalex.org/W3217636613","https://openalex.org/W4205532708","https://openalex.org/W4242900689","https://openalex.org/W4249532312","https://openalex.org/W4255984023","https://openalex.org/W4412428177","https://openalex.org/W6600171454","https://openalex.org/W6772494849"],"related_works":["https://openalex.org/W3087074246","https://openalex.org/W4412415551","https://openalex.org/W2740647311","https://openalex.org/W4417333077","https://openalex.org/W4416337769","https://openalex.org/W7165650400","https://openalex.org/W4250882170","https://openalex.org/W4214478891","https://openalex.org/W2945395852","https://openalex.org/W7047353704"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2022-05-25T00:00:00"}