{"id":"https://openalex.org/W4251333428","doi":"https://doi.org/10.1177/001088049303400210","title":"Benefit Dimensions of Midscale Restaurant Chains","display_name":"Benefit Dimensions of Midscale Restaurant Chains","publication_year":1993,"publication_date":"1993-04-01","ids":{"openalex":"https://openalex.org/W4251333428","doi":"https://doi.org/10.1177/001088049303400210"},"language":"en","primary_location":{"id":"doi:10.1177/001088049303400210","doi":"https://doi.org/10.1177/001088049303400210","is_oa":false,"landing_page_url":"https://doi.org/10.1177/001088049303400210","pdf_url":null,"source":{"id":"https://openalex.org/S150321664","display_name":"Cornell Hotel and Restaurant Administration Quarterly","issn_l":"0010-8804","issn":["0010-8804","1552-3853"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Cornell Hotel and Restaurant Administration Quarterly","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Michael S. Morgan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I205783295","display_name":"Cornell University","ror":"https://ror.org/05bnh6r87","country_code":"US","type":"education","lineage":["https://openalex.org/I205783295"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Michael S. Morgan","raw_affiliation_strings":["Cornell University School of Hotel Administration"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Cornell University School of Hotel Administration","institution_ids":["https://openalex.org/I205783295"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I205783295"],"apc_list":null,"apc_paid":null,"fwci":1.3186,"has_fulltext":false,"cited_by_count":55,"citation_normalized_percentile":{"value":0.8683222,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"34","issue":"2","first_page":"40","last_page":"45"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9023000001907349,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9023000001907349,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.040699999779462814,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.014700000174343586,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/restaurant-chains","display_name":"restaurant chains","score":0.8059999942779541},{"id":"https://openalex.org/keywords/consumer-values","display_name":"consumer values","score":0.5199999809265137},{"id":"https://openalex.org/keywords/food-service-quality","display_name":"food service quality","score":0.8529999852180481},{"id":"https://openalex.org/keywords/price-value","display_name":"price value","score":0.7940000295639038},{"id":"https://openalex.org/keywords/family-restaurants","display_name":"family restaurants","score":0.953000009059906},{"id":"https://openalex.org/keywords/casual-dining-restaurants","display_name":"casual dining restaurants","score":0.9919999837875366},{"id":"https://openalex.org/keywords/food-taste","display_name":"food taste","score":0.5669999718666077},{"id":"https://openalex.org/keywords/staff-friendliness","display_name":"staff friendliness","score":0.9729999899864197}],"concepts":[{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.7101762294769287},{"id":"https://openalex.org/C2781426162","wikidata":"https://www.wikidata.org/wiki/Q2275793","display_name":"Casual","level":2,"score":0.6997721791267395},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6902939081192017},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.6227777004241943},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.6200962662696838},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.570290207862854},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5563214421272278},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5338023900985718},{"id":"https://openalex.org/C2988711428","wikidata":"https://www.wikidata.org/wiki/Q41958","display_name":"Catering industry","level":2,"score":0.5327157378196716},{"id":"https://openalex.org/C2991980166","wikidata":"https://www.wikidata.org/wiki/Q41958","display_name":"Food service","level":2,"score":0.41494446992874146},{"id":"https://openalex.org/C8868529","wikidata":"https://www.wikidata.org/wiki/Q124794","display_name":"Taste","level":2,"score":0.4146338105201721},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.16550272703170776},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.06408211588859558},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C159985019","wikidata":"https://www.wikidata.org/wiki/Q181790","display_name":"Composite material","level":1,"score":0.0},{"id":"https://openalex.org/C192562407","wikidata":"https://www.wikidata.org/wiki/Q228736","display_name":"Materials science","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1177/001088049303400210","doi":"https://doi.org/10.1177/001088049303400210","is_oa":false,"landing_page_url":"https://doi.org/10.1177/001088049303400210","pdf_url":null,"source":{"id":"https://openalex.org/S150321664","display_name":"Cornell Hotel and Restaurant Administration Quarterly","issn_l":"0010-8804","issn":["0010-8804","1552-3853"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Cornell Hotel and Restaurant Administration Quarterly","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4318064218","https://openalex.org/W2896836690","https://openalex.org/W1138262019","https://openalex.org/W771713524","https://openalex.org/W7166831412","https://openalex.org/W2893433797","https://openalex.org/W3118156483","https://openalex.org/W1519680363","https://openalex.org/W2809429436","https://openalex.org/W1565345568"],"abstract_inverted_index":{"Using":[0],"the":[1,48,57],"results":[2],"from":[3],"a":[4],"Consumer":[5],"Reports":[6],"survey,":[7],"this":[8],"article":[9],"investigates":[10],"how":[11],"consumers":[12],"value":[13],"benefits":[14],"provided":[15],"by":[16],"family,":[17],"steak-house,":[18],"and":[19,36,53,66],"casual-dining":[20],"restaurant":[21],"chains.":[22],"The":[23],"CR":[24],"scores":[25],"were":[26],"used":[27],"to":[28],"construct":[29],"three":[30],"benefit":[31],"dimensions:":[32],"\u201cfood-service":[33,44],"quality,\u201d\u201cfamily":[34],"price-value,\u201d":[35],"\u201ctime":[37,67],"convenience.\u201d":[38],"For":[39],"all":[40],"types":[41],"of":[42,50],"restaurants,":[43],"quality,\u201d":[45],"which":[46],"comprises":[47],"basics":[49],"food":[51],"taste":[52],"staff":[54],"friendliness,":[55],"has":[56],"strongest":[58],"overall":[59,70],"effect":[60],"on":[61],"chain":[62],"ratings.":[63],"\u201cFamily":[64],"price-value\u201d":[65],"convenience\u201d":[68],"boost":[69],"ratings":[71],"only":[72],"for":[73],"family":[74],"restaurants.":[75]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":4},{"year":2012,"cited_by_count":2}],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2022-05-12T00:00:00"}
