{"id":"https://openalex.org/W4245529445","doi":"https://doi.org/10.4018/978-1-5225-5481-3.ch055","title":"The Roles of Information Technology and Knowledge Management in Project Management Metrics","display_name":"The Roles of Information Technology and Knowledge Management in Project Management Metrics","publication_year":2018,"publication_date":"2018-03-07","ids":{"openalex":"https://openalex.org/W4245529445","doi":"https://doi.org/10.4018/978-1-5225-5481-3.ch055"},"language":"en","primary_location":{"id":"doi:10.4018/978-1-5225-5481-3.ch055","doi":"https://doi.org/10.4018/978-1-5225-5481-3.ch055","is_oa":false,"landing_page_url":"https://doi.org/10.4018/978-1-5225-5481-3.ch055","pdf_url":null,"source":{"id":"https://openalex.org/S4306463409","display_name":"IGI Global eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Global Business Expansion","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4230241114","display_name":"Global Business Expansion"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5017263256","display_name":"Kijpokin Kasemsap","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210105946","display_name":"Suan Sunandha Rajabhat University","ror":"https://ror.org/01sj5ez28","country_code":"TH","type":"education","lineage":["https://openalex.org/I4210105946"]}],"countries":["TH"],"is_corresponding":true,"raw_author_name":"Kijpokin Kasemsap","raw_affiliation_strings":["Suan Sunandha Rajabhat University, Thailand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Suan Sunandha Rajabhat University, Thailand","institution_ids":["https://openalex.org/I4210105946"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5017263256"],"corresponding_institution_ids":["https://openalex.org/I4210105946"],"apc_list":null,"apc_paid":null,"fwci":5.7217,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.96678775,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"1191","last_page":"1221"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.39719998836517334,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.39719998836517334,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14222","display_name":"Knowledge Management and Technology","score":0.3264000117778778,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13181","display_name":"Economic and Technological Systems Analysis","score":0.052799999713897705,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/information-technology","display_name":"information technology","score":0.9259999990463257},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"knowledge management","score":1.0},{"id":"https://openalex.org/keywords/project-management-metrics","display_name":"project management metrics","score":0.9559999704360962},{"id":"https://openalex.org/keywords/it-capability","display_name":"IT capabilities","score":0.9860000014305115},{"id":"https://openalex.org/keywords/information-system-effectiveness","display_name":"information system effectiveness","score":0.972000002861023},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":0.9079999923706055},{"id":"https://openalex.org/keywords/competitiveness","display_name":"competitiveness","score":0.6330000162124634},{"id":"https://openalex.org/keywords/strategic-planning","display_name":"strategic planning","score":0.7279999852180481},{"id":"https://openalex.org/keywords/social-media","display_name":"social media","score":0.8640000224113464}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6300360560417175},{"id":"https://openalex.org/C2776505523","wikidata":"https://www.wikidata.org/wiki/Q4785468","display_name":"Plan (archaeology)","level":2,"score":0.5340743064880371},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5189189910888672},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.4565041661262512},{"id":"https://openalex.org/C48243021","wikidata":"https://www.wikidata.org/wiki/Q932522","display_name":"Strategic planning","level":2,"score":0.44853007793426514},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.43218180537223816},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2985354959964752},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.16540923714637756},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.09619909524917603},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4018/978-1-5225-5481-3.ch055","doi":"https://doi.org/10.4018/978-1-5225-5481-3.ch055","is_oa":false,"landing_page_url":"https://doi.org/10.4018/978-1-5225-5481-3.ch055","pdf_url":null,"source":{"id":"https://openalex.org/S4306463409","display_name":"IGI Global eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Global Business Expansion","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.651199996471405,"display_name":"Industry, innovation and infrastructure"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":232,"referenced_works":["https://openalex.org/W30254738","https://openalex.org/W74363291","https://openalex.org/W269287978","https://openalex.org/W1448038436","https://openalex.org/W1483044989","https://openalex.org/W1485916023","https://openalex.org/W1487531252","https://openalex.org/W1494556159","https://openalex.org/W1528830218","https://openalex.org/W1529338693","https://openalex.org/W1533396945","https://openalex.org/W1533818744","https://openalex.org/W1537586975","https://openalex.org/W1539475442","https://openalex.org/W1546199625","https://openalex.org/W1551359728","https://openalex.org/W1553738619","https://openalex.org/W1556607543","https://openalex.org/W1559420112","https://openalex.org/W1565161503","https://openalex.org/W1578561991","https://openalex.org/W1580117914","https://openalex.org/W1585409249","https://openalex.org/W1585635815","https://openalex.org/W1589835605","https://openalex.org/W1592478671","https://openalex.org/W1604746797","https://openalex.org/W1698680534","https://openalex.org/W1721956270","https://openalex.org/W1824858851","https://openalex.org/W1919895648","https://openalex.org/W1939539449","https://openalex.org/W1958493788","https://openalex.org/W1963793382","https://openalex.org/W1967088355","https://openalex.org/W1967558419","https://openalex.org/W1971138887","https://openalex.org/W1972548706","https://openalex.org/W1973452596","https://openalex.org/W1973953784","https://openalex.org/W1975213073","https://openalex.org/W1976121050","https://openalex.org/W1977652080","https://openalex.org/W1978484347","https://openalex.org/W1980745335","https://openalex.org/W1980760565","https://openalex.org/W1981803360","https://openalex.org/W1982688909","https://openalex.org/W1982761444","https://openalex.org/W1983173673","https://openalex.org/W1987375398","https://openalex.org/W1989711723","https://openalex.org/W1991697830","https://openalex.org/W1991734303","https://openalex.org/W1993899034","https://openalex.org/W1995067162","https://openalex.org/W1995272972","https://openalex.org/W1995328083","https://openalex.org/W1996048283","https://openalex.org/W1997370692","https://openalex.org/W1997502063","https://openalex.org/W2001624541","https://openalex.org/W2005342837","https://openalex.org/W2007828177","https://openalex.org/W2008810867","https://openalex.org/W2009015816","https://openalex.org/W2010193818","https://openalex.org/W2010589387","https://openalex.org/W2010823451","https://openalex.org/W2013120553","https://openalex.org/W2013308809","https://openalex.org/W2013826670","https://openalex.org/W2014226025","https://openalex.org/W2015994741","https://openalex.org/W2016356559","https://openalex.org/W2017906388","https://openalex.org/W2018367091","https://openalex.org/W2019412854","https://openalex.org/W2020931010","https://openalex.org/W2021127917","https://openalex.org/W2022035853","https://openalex.org/W2022059536","https://openalex.org/W2022807203","https://openalex.org/W2023043241","https://openalex.org/W2023333904","https://openalex.org/W2023355074","https://openalex.org/W2024050635","https://openalex.org/W2024388281","https://openalex.org/W2024490489","https://openalex.org/W2025001671","https://openalex.org/W2025476438","https://openalex.org/W2026136363","https://openalex.org/W2027731406","https://openalex.org/W2027853641","https://openalex.org/W2028080512","https://openalex.org/W2029607609","https://openalex.org/W2034321616","https://openalex.org/W2035945541","https://openalex.org/W2036562101","https://openalex.org/W2039553177","https://openalex.org/W2040236888","https://openalex.org/W2040322496","https://openalex.org/W2040736549","https://openalex.org/W2041959312","https://openalex.org/W2042211528","https://openalex.org/W2043648826","https://openalex.org/W2044880018","https://openalex.org/W2045449564","https://openalex.org/W2045933404","https://openalex.org/W2047367788","https://openalex.org/W2047747545","https://openalex.org/W2049686326","https://openalex.org/W2052191305","https://openalex.org/W2052447110","https://openalex.org/W2052812941","https://openalex.org/W2054135943","https://openalex.org/W2056151903","https://openalex.org/W2056602925","https://openalex.org/W2056834018","https://openalex.org/W2057012437","https://openalex.org/W2057561845","https://openalex.org/W2057634442","https://openalex.org/W2058676190","https://openalex.org/W2059144060","https://openalex.org/W2061982588","https://openalex.org/W2063403194","https://openalex.org/W2063767723","https://openalex.org/W2064210847","https://openalex.org/W2064577298","https://openalex.org/W2064669791","https://openalex.org/W2065291086","https://openalex.org/W2066080504","https://openalex.org/W2066575459","https://openalex.org/W2067105279","https://openalex.org/W2067429977","https://openalex.org/W2069327696","https://openalex.org/W2072527828","https://openalex.org/W2072779977","https://openalex.org/W2074291111","https://openalex.org/W2075850502","https://openalex.org/W2077715755","https://openalex.org/W2080090699","https://openalex.org/W2083588432","https://openalex.org/W2084988697","https://openalex.org/W2085043964","https://openalex.org/W2088775485","https://openalex.org/W2090190655","https://openalex.org/W2091025306","https://openalex.org/W2092007349","https://openalex.org/W2092657728","https://openalex.org/W2095248587","https://openalex.org/W2096102110","https://openalex.org/W2098118776","https://openalex.org/W2102748455","https://openalex.org/W2102796419","https://openalex.org/W2103690899","https://openalex.org/W2104665163","https://openalex.org/W2108183214","https://openalex.org/W2112038537","https://openalex.org/W2112259773","https://openalex.org/W2113946749","https://openalex.org/W2115763023","https://openalex.org/W2116161669","https://openalex.org/W2117296855","https://openalex.org/W2118038756","https://openalex.org/W2118639955","https://openalex.org/W2120759649","https://openalex.org/W2121788138","https://openalex.org/W2121794170","https://openalex.org/W2122091773","https://openalex.org/W2122847502","https://openalex.org/W2124469445","https://openalex.org/W2125763076","https://openalex.org/W2126685212","https://openalex.org/W2128134359","https://openalex.org/W2129842802","https://openalex.org/W2130457181","https://openalex.org/W2132081716","https://openalex.org/W2132579044","https://openalex.org/W2133166513","https://openalex.org/W2134215596","https://openalex.org/W2139955886","https://openalex.org/W2141226948","https://openalex.org/W2141954228","https://openalex.org/W2142750586","https://openalex.org/W2145899821","https://openalex.org/W2146858779","https://openalex.org/W2147057060","https://openalex.org/W2152630592","https://openalex.org/W2153083476","https://openalex.org/W2155029454","https://openalex.org/W2156271422","https://openalex.org/W2158083841","https://openalex.org/W2159803430","https://openalex.org/W2160659119","https://openalex.org/W2164046937","https://openalex.org/W2164216276","https://openalex.org/W2165547705","https://openalex.org/W2165710719","https://openalex.org/W2165784021","https://openalex.org/W2165823521","https://openalex.org/W2168504800","https://openalex.org/W2168961865","https://openalex.org/W2169097815","https://openalex.org/W2169855821","https://openalex.org/W2170324293","https://openalex.org/W2170543064","https://openalex.org/W2171272451","https://openalex.org/W2181708173","https://openalex.org/W2242323017","https://openalex.org/W2330279434","https://openalex.org/W2463252339","https://openalex.org/W2478169649","https://openalex.org/W2481212741","https://openalex.org/W2489659763","https://openalex.org/W2809937232","https://openalex.org/W2810025443","https://openalex.org/W2810451685","https://openalex.org/W2810594559","https://openalex.org/W2917325026","https://openalex.org/W3041066203","https://openalex.org/W3124536214","https://openalex.org/W3125165849","https://openalex.org/W3184364960","https://openalex.org/W4211082527","https://openalex.org/W4237830798","https://openalex.org/W4240537681","https://openalex.org/W4254477540","https://openalex.org/W4255998677","https://openalex.org/W4302039228","https://openalex.org/W4388137380","https://openalex.org/W4388147587"],"related_works":["https://openalex.org/W2119833568","https://openalex.org/W2056602925","https://openalex.org/W7037872556","https://openalex.org/W2900321476","https://openalex.org/W2013289223","https://openalex.org/W7046655797","https://openalex.org/W2898757339","https://openalex.org/W6973621159","https://openalex.org/W2373021533","https://openalex.org/W2271146097"],"abstract_inverted_index":{"This":[0],"chapter":[1,120],"reveals":[2],"the":[3,20,36,45,112,131,142],"roles":[4],"of":[5,25,38,47,56,117],"Information":[6,29],"Technology":[7],"(IT)":[8],"and":[9,22,34,41,44,49,58,70,77,95,108,114,125,137],"Knowledge":[10],"Management":[11,15],"(KM)":[12],"in":[13,51,81,127,141],"Project":[14],"(PM)":[16],"metrics,":[17],"thus":[18],"explaining":[19],"theoretical":[21],"practical":[23],"concepts":[24],"IT,":[26,39],"IT":[27,48,57,94,113,124],"capability,":[28],"System":[30],"(IS)":[31],"effectiveness,":[32],"KM,":[33,40],"PM;":[35],"measures":[37],"PM":[42,52,128],"metrics;":[43],"significance":[46],"KM":[50,59,96,115,126],"metrics.":[53],"The":[54,119],"fulfillment":[55],"is":[60,86],"essential":[61],"for":[62,88],"modern":[63,89],"organizations":[64,90],"that":[65,122],"seek":[66],"to":[67,91,102,111,133],"serve":[68],"suppliers":[69],"customers,":[71],"increase":[72],"business":[73],"performance,":[74],"strengthen":[75],"competitiveness,":[76],"achieve":[78,138],"constant":[79],"success":[80],"global":[82],"business.":[83],"Therefore,":[84],"it":[85],"crucial":[87],"explore":[92],"their":[93,105],"applications,":[97],"establish":[98],"a":[99],"strategic":[100,139],"plan":[101],"routinely":[103],"inspect":[104],"functional":[106],"advancements,":[107],"promptly":[109],"respond":[110],"needs":[116],"customers.":[118],"argues":[121],"applying":[123],"metrics":[129],"has":[130],"potential":[132],"enhance":[134],"organizational":[135],"performance":[136],"goals":[140],"social":[143],"media":[144],"age.":[145]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2022-05-12T00:00:00"}
