{"id":"https://openalex.org/W4243700764","doi":"https://doi.org/10.1080/07408179908969858","title":"An integrated group decision-making approach to quality function deployment","display_name":"An integrated group decision-making approach to quality function deployment","publication_year":1999,"publication_date":"1999-06-01","ids":{"openalex":"https://openalex.org/W4243700764","doi":"https://doi.org/10.1080/07408179908969858"},"language":"en","primary_location":{"id":"doi:10.1080/07408179908969858","doi":"https://doi.org/10.1080/07408179908969858","is_oa":false,"landing_page_url":"https://doi.org/10.1080/07408179908969858","pdf_url":null,"source":{"id":"https://openalex.org/S63835026","display_name":"IIE Transactions","issn_l":"0740-817X","issn":["0740-817X","1545-8830"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-scientific","cwts-core","jufo-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IIE Transactions","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032304969","display_name":"ENG SHWE SEIN AYE HO","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I189590672","display_name":"Kansas State University","ror":"https://ror.org/05p1j8758","country_code":"US","type":"education","lineage":["https://openalex.org/I189590672"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"ENG SHWE SEIN AYE HO","raw_affiliation_strings":["Department of Industrial and Manufacturing Systems Engineering, Kansas State University, Manhattan, KS, 66506, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial and Manufacturing Systems Engineering, Kansas State University, Manhattan, KS, 66506, USA","institution_ids":["https://openalex.org/I189590672"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5074836564","display_name":"Young-Jou Lai","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"YOUNG-JOU LAI","raw_affiliation_strings":["Corporate Strategic Planning, Phillips Petroleum Company, 15B4 Phillips Building, Bartlesville, OK, 74004, USA E-mail: yjlai@ppco.com"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Corporate Strategic Planning, Phillips Petroleum Company, 15B4 Phillips Building, Bartlesville, OK, 74004, USA E-mail: yjlai@ppco.com","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5054112772","display_name":"Shing I. Chang","orcid":"https://orcid.org/0000-0003-4705-8376","observed_orcids":["https://orcid.org/0000-0003-4705-8376"]},"institutions":[{"id":"https://openalex.org/I189590672","display_name":"Kansas State University","ror":"https://ror.org/05p1j8758","country_code":"US","type":"education","lineage":["https://openalex.org/I189590672"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"SHING I CHANG","raw_affiliation_strings":["Department of Industrial and Manufacturing Systems Engineering, Kansas State University, Manhattan, KS, 66506, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial and Manufacturing Systems Engineering, Kansas State University, Manhattan, KS, 66506, USA","institution_ids":["https://openalex.org/I189590672"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.0987,"has_fulltext":false,"cited_by_count":58,"citation_normalized_percentile":{"value":0.86353422,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":"31","issue":"6","first_page":"553","last_page":"567"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.9570000171661377,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.9570000171661377,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10050","display_name":"Multi-Criteria Decision Making","score":0.03849999979138374,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12443","display_name":"Delphi Technique in Research","score":0.0008999999845400453,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/quality-function-deployment","display_name":"quality function deployment","score":0.9319999814033508},{"id":"https://openalex.org/keywords/group-decision-making","display_name":"group decision making","score":0.9490000009536743},{"id":"https://openalex.org/keywords/nominal-group-technique","display_name":"nominal group technique","score":0.8539999723434448},{"id":"https://openalex.org/keywords/customer-requirements","display_name":"customer requirements","score":0.5360000133514404},{"id":"https://openalex.org/keywords/criteria-aggregation","display_name":"criteria aggregation","score":0.6380000114440918},{"id":"https://openalex.org/keywords/consensus-building","display_name":"consensus building","score":0.5350000262260437},{"id":"https://openalex.org/keywords/preference-aggregation","display_name":"preference aggregation","score":0.6359999775886536},{"id":"https://openalex.org/keywords/voting","display_name":"voting","score":0.6629999876022339},{"id":"https://openalex.org/keywords/linear-programming","display_name":"linear programming","score":0.9160000085830688},{"id":"https://openalex.org/keywords/preference-inconsistency","display_name":"preference inconsistency","score":0.6240000128746033},{"id":"https://openalex.org/keywords/multi-criteria-decision-making","display_name":"multi-criteria decision making","score":0.75}],"concepts":[{"id":"https://openalex.org/C86992474","wikidata":"https://www.wikidata.org/wiki/Q763591","display_name":"Quality function deployment","level":3,"score":0.7951658368110657},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.5839465856552124},{"id":"https://openalex.org/C20701700","wikidata":"https://www.wikidata.org/wiki/Q388791","display_name":"Group decision-making","level":2,"score":0.5677751302719116},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5045024156570435},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.492227703332901},{"id":"https://openalex.org/C14036430","wikidata":"https://www.wikidata.org/wiki/Q3736076","display_name":"Function (biology)","level":2,"score":0.45185673236846924},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4441569447517395},{"id":"https://openalex.org/C520049643","wikidata":"https://www.wikidata.org/wiki/Q189760","display_name":"Voting","level":3,"score":0.44342273473739624},{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.4433860182762146},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.4205389618873596},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3666524291038513},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.33334043622016907},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3210434913635254},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.31264418363571167},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.2647044062614441},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2511659860610962},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.15579134225845337},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.13828063011169434},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.11097389459609985},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C71822192","wikidata":"https://www.wikidata.org/wiki/Q1067270","display_name":"Value engineering","level":2,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/07408179908969858","doi":"https://doi.org/10.1080/07408179908969858","is_oa":false,"landing_page_url":"https://doi.org/10.1080/07408179908969858","pdf_url":null,"source":{"id":"https://openalex.org/S63835026","display_name":"IIE Transactions","issn_l":"0740-817X","issn":["0740-817X","1545-8830"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-scientific","cwts-core","jufo-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IIE Transactions","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"display_name":"Peace, justice, and strong institutions","score":0.7699999809265137,"id":"https://metadata.un.org/sdg/16"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":35,"referenced_works":["https://openalex.org/W35369483","https://openalex.org/W89262018","https://openalex.org/W569206859","https://openalex.org/W596182000","https://openalex.org/W1517701247","https://openalex.org/W1548469221","https://openalex.org/W1587794822","https://openalex.org/W1964681348","https://openalex.org/W1965690030","https://openalex.org/W1968246703","https://openalex.org/W1977965668","https://openalex.org/W1991820284","https://openalex.org/W1996034856","https://openalex.org/W2011367516","https://openalex.org/W2012063559","https://openalex.org/W2013815460","https://openalex.org/W2027634772","https://openalex.org/W2036763306","https://openalex.org/W2039057859","https://openalex.org/W2046458600","https://openalex.org/W2050378517","https://openalex.org/W2065875881","https://openalex.org/W2081652026","https://openalex.org/W2112959280","https://openalex.org/W2118457689","https://openalex.org/W2119732743","https://openalex.org/W2126408653","https://openalex.org/W2235178083","https://openalex.org/W3127288917","https://openalex.org/W4206838920","https://openalex.org/W4210928461","https://openalex.org/W4229703161","https://openalex.org/W4229861748","https://openalex.org/W4238192212","https://openalex.org/W4388111668"],"related_works":["https://openalex.org/W2358861356","https://openalex.org/W2070390781","https://openalex.org/W1965758722","https://openalex.org/W1998727435","https://openalex.org/W2143387483","https://openalex.org/W1591103850","https://openalex.org/W1997116908","https://openalex.org/W2027471071","https://openalex.org/W2886441911","https://openalex.org/W2072578019"],"abstract_inverted_index":{"Quality":[0],"Function":[1],"Deployment":[2],"(QFD)":[3],"is":[4],"a":[5,39,144,171],"multi-disciplinary":[6],"team":[7,11,35,70,145],"process":[8],"in":[9,16,62,73,137,143,174],"which":[10],"member":[12],"preferences":[13,169,195],"are":[14,105],"often":[15],"conflict":[17],"with":[18,177],"respect":[19],"to":[20,37,68,121,132],"varied":[21],"individual":[22,48,78,96,129,154,168,194],"objectives.":[23],"Successful":[24],"applications":[25],"of":[26,55,112,208],"QFD,":[27],"thus,":[28],"rely":[29],"on:":[30],"(1)":[31],"effective":[32],"communication":[33,204],"among":[34],"members":[36,142],"reach":[38],"consensus;":[40],"(2)":[41],"assigning":[42],"importance":[43,135],"levels":[44,136],"that":[45,211],"reflect":[46],"each":[47,77],"member's":[49],"preferences;":[50],"and":[51,95,103,125,128,160,193,196,205,216,218],"(3)":[52],"mutual":[53],"interaction":[54],"these":[56],"two":[57],"factors.":[58],"No":[59],"previous":[60],"paper":[61],"the":[63,74,117,164,206,214,220],"QFD":[64],"literature":[65],"has":[66,79],"attempted":[67],"aggregate":[69],"members'":[71],"opinions":[72],"case":[75],"where":[76,140],"his":[80],"or":[81,178],"her":[82],"own":[83],"criteria.":[84,113],"In":[85],"this":[86],"study,":[87],"we":[88,115],"consider":[89],"both":[90],"agreed":[91,110,127,148,181],"criteria,":[92,97],"if":[93],"any,":[94],"simultaneously;":[98],"whereas":[99],"A":[100],"HP,":[101],"MAUT,":[102],"others":[104,152],"based":[106],"only":[107],"on":[108],"an":[109,147],"set":[111,150],"Specifically,":[114],"modify":[116],"nominal":[118],"group":[119,172,186,192,215],"technique":[120],"obtain":[122],"customer":[123],"requirements,":[124],"integrate":[126],"criteria":[130,149,155,182],"methods":[131],"assign":[133],"customer's":[134],"general":[138],"situations":[139,175],"some":[141],"have":[146],"while":[151],"prefer":[153],"sets.":[156,183],"By":[157],"using":[158],"voting":[159],"linear":[161],"programming":[162],"techniques,":[163],"proposed":[165],"approaches":[166],"consolidate":[167],"into":[170],"consensus":[173],"starting":[176],"without":[179],"(partial)":[180],"This":[184],"integrated":[185],"decision-making":[187],"system":[188],"minimizes":[189],"inconsistency":[190],"over":[191],"provides":[197],"preference":[198],"ordering":[199],"for":[200],"alternatives":[201],"through":[202],"iterative":[203],"resolution":[207],"any":[209],"inconsistencies":[210],"exist":[212],"between":[213],"individuals,":[217],"amongst":[219],"individuals":[221],"themselves.":[222]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":7},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":6}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2022-05-12T00:00:00"}
