{"id":"https://openalex.org/W4243283189","doi":"https://doi.org/10.4324/9781315690001-28","title":"Intercultural Communication in the Workplace","display_name":"Intercultural Communication in the Workplace","publication_year":2017,"publication_date":"2017-08-09","ids":{"openalex":"https://openalex.org/W4243283189","doi":"https://doi.org/10.4324/9781315690001-28"},"language":"en","primary_location":{"id":"doi:10.4324/9781315690001-28","doi":"https://doi.org/10.4324/9781315690001-28","is_oa":false,"landing_page_url":"https://doi.org/10.4324/9781315690001-28","pdf_url":null,"source":{"id":"https://openalex.org/S4306463855","display_name":"Routledge eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319847","host_organization_name":"Routledge","host_organization_lineage":["https://openalex.org/P4310319847","https://openalex.org/P4310320547"],"host_organization_lineage_names":["Routledge","Taylor & Francis"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Routledge Handbook of Language in the Workplace","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W3005220634","display_name":"The Routledge Handbook of Language in the Workplace"},"type":"book-chapter","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5021370397","display_name":"Janet Holmes","orcid":"https://orcid.org/0000-0002-1791-033X","observed_orcids":["https://orcid.org/0000-0002-1791-033X"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Janet Holmes","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5021370397"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.2376,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.9673913,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"335","last_page":"347"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13795","display_name":"Language, Communication, and Linguistic Studies","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13795","display_name":"Language, Communication, and Linguistic Studies","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10383","display_name":"Language, Discourse, Communication Strategies","score":0.003100000089034438,"subfield":{"id":"https://openalex.org/subfields/1203","display_name":"Language and Linguistics"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10907","display_name":"International Student and Expatriate Challenges","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/intercultural-communication","display_name":"intercultural communication","score":1.0},{"id":"https://openalex.org/keywords/workplace-interaction","display_name":"workplace interaction","score":0.859000027179718},{"id":"https://openalex.org/keywords/cultural-diversity","display_name":"cultural diversity","score":0.7419999837875366},{"id":"https://openalex.org/keywords/miscommunication","display_name":"miscommunication","score":0.8939999938011169},{"id":"https://openalex.org/keywords/cultural-norms","display_name":"cultural norms","score":0.7360000014305115},{"id":"https://openalex.org/keywords/contextual-factors","display_name":"contextual factors","score":0.906000018119812},{"id":"https://openalex.org/keywords/workplace-language","display_name":"workplace language","score":0.6710000038146973},{"id":"https://openalex.org/keywords/data-collection-methods","display_name":"data collection methods","score":0.39500001072883606}],"concepts":[{"id":"https://openalex.org/C2776423180","wikidata":"https://www.wikidata.org/wiki/Q1205196","display_name":"Intercultural communication","level":2,"score":0.598609209060669},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.393149733543396},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3826155662536621},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.2721620798110962}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4324/9781315690001-28","doi":"https://doi.org/10.4324/9781315690001-28","is_oa":false,"landing_page_url":"https://doi.org/10.4324/9781315690001-28","pdf_url":null,"source":{"id":"https://openalex.org/S4306463855","display_name":"Routledge eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319847","host_organization_name":"Routledge","host_organization_lineage":["https://openalex.org/P4310319847","https://openalex.org/P4310320547"],"host_organization_lineage_names":["Routledge","Taylor & Francis"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Routledge Handbook of Language in the Workplace","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.48510000109672546,"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2595762151","https://openalex.org/W3023653834","https://openalex.org/W1936019274","https://openalex.org/W7128593974","https://openalex.org/W7170192882","https://openalex.org/W4390101035","https://openalex.org/W6893073107","https://openalex.org/W4390101362","https://openalex.org/W2621921797","https://openalex.org/W2036780990"],"abstract_inverted_index":{"Workplaces":[0],"in":[1,9,31,53,70,73,90],"many":[2],"countries":[3],"are":[4,19],"increasingly":[5],"culturally":[6],"diverse":[7],"and":[8,14,38,47],"these":[10],"contexts":[11],"the":[12,26,32,50,54,62,79],"challenges":[13,63],"affordances":[15],"of":[16,61,82],"intercultural":[17,29,44,98],"communication":[18,30],"not":[20],"always":[21],"acknowledged.":[22],"This":[23],"chapter":[24,77],"reviews":[25],"literature":[27],"on":[28,43,49],"workplace,":[33],"considers":[34],"some":[35,60],"theoretical":[36],"approaches":[37],"methodologies":[39],"for":[40,68,92],"collecting":[41],"data":[42],"workplace":[45,65,74],"interaction,":[46],"draws":[48],"Wellington":[51],"Language":[52],"Workplace":[55],"Project":[56],"corpus":[57],"to":[58],"illustrate":[59],"that":[64],"interaction":[66],"raises":[67],"people":[69],"different":[71],"roles":[72],"interaction.":[75],"The":[76],"demonstrates":[78],"crucial":[80],"importance":[81],"contextual":[83],"factors":[84],"as":[85,87,94,96],"well":[86,95],"cultural":[88],"norms":[89],"accounting":[91],"miscommunication":[93],"successful":[97],"communication.":[99]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":3},{"year":2022,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2015,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2022-05-12T00:00:00"}