{"id":"https://openalex.org/W4220815212","doi":"https://doi.org/10.1108/pmm-11-2019-0054","title":"A comparative study of library services and job performance of librarians and paraprofessional librarians in public libraries in South-South Nigeria","display_name":"A comparative study of library services and job performance of librarians and paraprofessional librarians in public libraries in South-South Nigeria","publication_year":2022,"publication_date":"2022-03-14","ids":{"openalex":"https://openalex.org/W4220815212","doi":"https://doi.org/10.1108/pmm-11-2019-0054"},"language":"en","primary_location":{"id":"doi:10.1108/pmm-11-2019-0054","doi":"https://doi.org/10.1108/pmm-11-2019-0054","is_oa":false,"landing_page_url":"https://doi.org/10.1108/pmm-11-2019-0054","pdf_url":null,"source":{"id":"https://openalex.org/S57043884","display_name":"Performance Measurement and Metrics","issn_l":"1467-8047","issn":["1467-8047","1758-6925"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-2"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Performance Measurement and Metrics","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063670369","display_name":"Enite A. Urhefe-Okotie","orcid":"https://orcid.org/0000-0002-1548-5747","observed_orcids":["https://orcid.org/0000-0002-1548-5747"]},"institutions":[{"id":"https://openalex.org/I891860020","display_name":"Federal University of Petroleum Resource Effurun","ror":"https://ror.org/04ndqkb04","country_code":"NG","type":"education","lineage":["https://openalex.org/I891860020"]}],"countries":["NG"],"is_corresponding":false,"raw_author_name":"Enite A. Urhefe-Okotie","raw_affiliation_strings":["Head of Reprographic Unit, Federal University of Petroleum Resources, Effurun, Nigeria"],"raw_orcid":"https://orcid.org/0000-0002-1548-5747","affiliations":[{"raw_affiliation_string":"Head of Reprographic Unit, Federal University of Petroleum Resources, Effurun, Nigeria","institution_ids":["https://openalex.org/I891860020"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018597458","display_name":"Victoria Nwamaka Okafor","orcid":"https://orcid.org/0000-0003-3677-3825","observed_orcids":["https://orcid.org/0000-0003-3677-3825"]},"institutions":[{"id":"https://openalex.org/I11892038","display_name":"University of Nigeria","ror":"https://ror.org/01sn1yx84","country_code":"NG","type":"education","lineage":["https://openalex.org/I11892038"]},{"id":"https://openalex.org/I207227095","display_name":"Nnamdi Azikiwe University","ror":"https://ror.org/02r6pfc06","country_code":"NG","type":"education","lineage":["https://openalex.org/I207227095"]}],"countries":["NG"],"is_corresponding":false,"raw_author_name":"Victoria N. Okafor","raw_affiliation_strings":["Nnamdi Azikiwe University, University of Nigeria, Nsukka, Nigeria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Nnamdi Azikiwe University, University of Nigeria, Nsukka, Nigeria","institution_ids":["https://openalex.org/I11892038","https://openalex.org/I207227095"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5018064367","display_name":"Osaze Patrick Ijiekhuamhen","orcid":"https://orcid.org/0000-0003-2871-4112","observed_orcids":["https://orcid.org/0000-0003-2871-4112","https://orcid.org/0000-0001-7735-3769"]},"institutions":[{"id":"https://openalex.org/I891860020","display_name":"Federal University of Petroleum Resource Effurun","ror":"https://ror.org/04ndqkb04","country_code":"NG","type":"education","lineage":["https://openalex.org/I891860020"]}],"countries":["NG"],"is_corresponding":false,"raw_author_name":"Osaze Patrick Ijiekhuamhen","raw_affiliation_strings":["Automation Unit, Federal University of Petroleum Resources, Effurun, Nigeria"],"raw_orcid":"https://orcid.org/0000-0001-7735-3769","affiliations":[{"raw_affiliation_string":"Automation Unit, Federal University of Petroleum Resources, Effurun, Nigeria","institution_ids":["https://openalex.org/I891860020"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.4742,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.91465084,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"23","issue":"1","first_page":"1","last_page":"12"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12289","display_name":"Library Science and Administration","score":0.9434000253677368,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12289","display_name":"Library Science and Administration","score":0.9434000253677368,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13673","display_name":"Library Science and Information","score":0.039400000125169754,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13166","display_name":"Information Science and Libraries","score":0.00559999980032444,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/public-libraries","display_name":"public libraries","score":0.7829999923706055},{"id":"https://openalex.org/keywords/library-services","display_name":"library services","score":0.8270000219345093},{"id":"https://openalex.org/keywords/job-performance","display_name":"employee performance","score":0.9139999747276306},{"id":"https://openalex.org/keywords/librarians","display_name":"librarians","score":0.9879999756813049},{"id":"https://openalex.org/keywords/library-staff","display_name":"library staff","score":0.6970000267028809},{"id":"https://openalex.org/keywords/library-funding","display_name":"library funding","score":0.6499999761581421},{"id":"https://openalex.org/keywords/staff-shortage","display_name":"staff shortage","score":0.7160000205039978},{"id":"https://openalex.org/keywords/social-skills","display_name":"social skills","score":0.7960000038146973},{"id":"https://openalex.org/keywords/south-south-nigeria","display_name":"South-South Nigeria","score":0.8460000157356262}],"concepts":[{"id":"https://openalex.org/C110269972","wikidata":"https://www.wikidata.org/wiki/Q184872","display_name":"Recreation","level":2,"score":0.6727955937385559},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6197153925895691},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5190125703811646},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4895132780075073},{"id":"https://openalex.org/C39896193","wikidata":"https://www.wikidata.org/wiki/Q380344","display_name":"Descriptive statistics","level":2,"score":0.45143917202949524},{"id":"https://openalex.org/C174954385","wikidata":"https://www.wikidata.org/wiki/Q6206740","display_name":"Job performance","level":3,"score":0.4254998564720154},{"id":"https://openalex.org/C547764534","wikidata":"https://www.wikidata.org/wiki/Q8236","display_name":"Literacy","level":2,"score":0.41337448358535767},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.39958444237709045},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.36201584339141846},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.28349149227142334},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.27205079793930054},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.23384645581245422},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.22478130459785461},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.22377189993858337},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.12525907158851624},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.10140097141265869},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/pmm-11-2019-0054","doi":"https://doi.org/10.1108/pmm-11-2019-0054","is_oa":false,"landing_page_url":"https://doi.org/10.1108/pmm-11-2019-0054","pdf_url":null,"source":{"id":"https://openalex.org/S57043884","display_name":"Performance Measurement and Metrics","issn_l":"1467-8047","issn":["1467-8047","1758-6925"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-2"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Performance Measurement and Metrics","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.7825999855995178,"display_name":"Decent work and economic growth"}],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/4","score":0.8700000047683716,"display_name":"Quality education"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":8,"referenced_works":["https://openalex.org/W1515501902","https://openalex.org/W2032081905","https://openalex.org/W2111381842","https://openalex.org/W2133211659","https://openalex.org/W2168315669","https://openalex.org/W2264612331","https://openalex.org/W2509183403","https://openalex.org/W2800393163"],"related_works":["https://openalex.org/W7220311043","https://openalex.org/W2152372745","https://openalex.org/W7160716154","https://openalex.org/W7216833892","https://openalex.org/W3200502067","https://openalex.org/W2946512128","https://openalex.org/W4390454265","https://openalex.org/W7204654129","https://openalex.org/W7220105427","https://openalex.org/W4396233736"],"abstract_inverted_index":{"Purpose":[0],"This":[1],"study":[2,22,151],"is":[3,157,182,213],"aimed":[4],"at":[5],"comparing":[6],"library":[7,104,218],"services":[8,86,100,105,219],"and":[9,75,106,134,194,220],"job":[10,139,169,190,221],"performances":[11],"of":[12,131,141,168,189,192,207,223],"personnel":[13,30,49,224],"in":[14,17,31,34,50,53,171,177,197,200,225,229],"public":[15,32,51,175,198,227],"libraries":[16,33,52,176,199,228],"South-South":[18,35,54,178,201,230],"Nigeria.":[19,36,179,202,231],"Design/methodology/approach":[20],"The":[21,37,62,115],"adopted":[23],"a":[24,72,183],"descriptive":[25],"survey":[26],"design":[27],"using":[28],"107":[29,48],"total":[38],"enumeration":[39],"sampling":[40],"technique":[41],"was":[42,71],"used":[43,64],"for":[44,59],"this":[45,60,211],"study.":[46,61],"All":[47],"Nigeria":[55],"were":[56],"considered":[57],"appropriate":[58],"instrument":[63],"to":[65,81,101,216],"elicit":[66],"data":[67],"from":[68,149],"the":[69,82,144,147,150,162,166,172,187,205,208,214],"respondents":[70,79],"self-designed":[73],"questionnaire":[74],"oral":[76],"interview,":[77],"103":[78],"answered":[80],"questionnaire.":[83],"Findings":[84],"Library":[85],"such":[87,121],"as":[88,122],"recreational":[89],"services,":[90,93,96,99],"community":[91],"information":[92,95,97],"career":[94],"alert":[98],"prisoners,":[102],"mobile":[103],"adult":[107],"literacy":[108],"education":[109],"programs":[110],"are":[111],"not":[112],"carried":[113],"out.":[114],"result":[116,148],"also":[117],"revealed":[118],"that":[119,155],"factors":[120],"poor":[123],"funding":[124],"by":[125],"government,":[126],"insufficient":[127],"staff":[128,136],"strength,":[129],"lack":[130],"interpersonal":[132],"skills":[133],"untrained":[135],"hinder":[137],"adequate":[138],"performance":[140,191,222],"personnel.":[142],"In":[143],"final":[145],"analysis,":[146],"amongst":[152],"others":[153],"shows":[154],"there":[156,181],"no":[158],"significant":[159,184],"difference":[160,185],"between":[161,186],"six":[163],"states":[164],"on":[165],"types":[167],"performed":[170],"different":[173],"state":[174],"Meanwhile,":[180],"extent":[188],"librarians":[193,196],"paraprofessional":[195],"Originality/value":[203],"To":[204],"best":[206],"researchers'":[209],"knowledge,":[210],"research":[212],"first":[215],"ascertain":[217],"all":[226]},"counts_by_year":[{"year":2024,"cited_by_count":4},{"year":2022,"cited_by_count":1}],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2022-04-03T00:00:00"}