{"id":"https://openalex.org/W4213038347","doi":"https://doi.org/10.9734/ajpas/2022/v16i230396","title":"An Application of Single and Multi-server Exponential Queuing Model in Some Selected Hospitals of the North-Western Nigeria","display_name":"An Application of Single and Multi-server Exponential Queuing Model in Some Selected Hospitals of the North-Western Nigeria","publication_year":2022,"publication_date":"2022-01-20","ids":{"openalex":"https://openalex.org/W4213038347","doi":"https://doi.org/10.9734/ajpas/2022/v16i230396"},"language":"en","primary_location":{"id":"doi:10.9734/ajpas/2022/v16i230396","doi":"https://doi.org/10.9734/ajpas/2022/v16i230396","is_oa":true,"landing_page_url":"https://doi.org/10.9734/ajpas/2022/v16i230396","pdf_url":"https://journalajpas.com/index.php/AJPAS/article/download/338/676","source":{"id":"https://openalex.org/S4210211374","display_name":"Asian Journal of Probability and Statistics","issn_l":"2582-0230","issn":["2582-0230"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320855","host_organization_name":"Sciencedomain International","host_organization_lineage":["https://openalex.org/P4310320855"],"host_organization_lineage_names":["Sciencedomain International"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Asian Journal of Probability and Statistics","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://journalajpas.com/index.php/AJPAS/article/download/338/676","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5089521701","display_name":"Shamsuddeen Suleiman","orcid":"https://orcid.org/0000-0002-3111-0048","observed_orcids":["https://orcid.org/0000-0002-3111-0048"]},"institutions":[{"id":"https://openalex.org/I4388482743","display_name":"Federal University Dutsin-Ma","ror":"https://ror.org/01dj05x81","country_code":"NG","type":"education","lineage":["https://openalex.org/I4388482743"]}],"countries":["NG"],"is_corresponding":false,"raw_author_name":"Shamsuddeen Suleiman","raw_affiliation_strings":["Department of Mathematical Sciences, Federal University, Dutsin-Ma, Katsina Stata, Nigeria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Mathematical Sciences, Federal University, Dutsin-Ma, Katsina Stata, Nigeria","institution_ids":["https://openalex.org/I4388482743"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048989846","display_name":"Muhammad Sani Burodo","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Muhammad Sani Burodo","raw_affiliation_strings":["Department of Business Administration, Federal Polytechnic, Kauran Namoda, Zamfara State, Nigeria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, Federal Polytechnic, Kauran Namoda, Zamfara State, Nigeria","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5025690478","display_name":"Zubairu Ahmed","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I55202024","display_name":"Usmanu Danfodiyo University","ror":"https://ror.org/006er0w72","country_code":"NG","type":"education","lineage":["https://openalex.org/I55202024"]}],"countries":["NG"],"is_corresponding":false,"raw_author_name":"Zubairu Ahmed","raw_affiliation_strings":["Department of Business Administration, Usmanu Danfodiyo University, Sokoto, Sokoto State, Nigeria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, Usmanu Danfodiyo University, Sokoto, Sokoto State, Nigeria","institution_ids":["https://openalex.org/I55202024"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.1902,"has_fulltext":true,"cited_by_count":10,"citation_normalized_percentile":{"value":0.77154284,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":96},"biblio":{"volume":"16","issue":"2","first_page":"1","last_page":"9"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9721999764442444,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9721999764442444,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11773","display_name":"Healthcare Operations and Scheduling Optimization","score":0.02539999969303608,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11095","display_name":"Emergency and Acute Care Studies","score":0.00039999998989515007,"subfield":{"id":"https://openalex.org/subfields/2711","display_name":"Emergency Medicine"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/queue-length","display_name":"queue length","score":0.7839999794960022},{"id":"https://openalex.org/keywords/utilization-factor","display_name":"utilization factor","score":0.7039999961853027},{"id":"https://openalex.org/keywords/service-capacity","display_name":"service capacity","score":0.722000002861023},{"id":"https://openalex.org/keywords/hospital-service-performance","display_name":"hospital service performance","score":0.35499998927116394}],"concepts":[{"id":"https://openalex.org/C160403385","wikidata":"https://www.wikidata.org/wiki/Q220543","display_name":"Queue","level":2,"score":0.6564350128173828},{"id":"https://openalex.org/C22684755","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing theory","level":2,"score":0.6252408027648926},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5565144419670105},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.5111029744148254},{"id":"https://openalex.org/C2994225220","wikidata":"https://www.wikidata.org/wiki/Q7960619","display_name":"Waiting list","level":3,"score":0.4513213038444519},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4308186173439026},{"id":"https://openalex.org/C128220111","wikidata":"https://www.wikidata.org/wiki/Q4531011","display_name":"Queue management system","level":3,"score":0.4277559518814087},{"id":"https://openalex.org/C3019730874","wikidata":"https://www.wikidata.org/wiki/Q11272","display_name":"Microsoft excel","level":2,"score":0.4275439977645874},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.3844282031059265},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.34616929292678833},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.33439159393310547},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.2207728624343872},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1666838526725769},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.14799606800079346},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.07422402501106262},{"id":"https://openalex.org/C141071460","wikidata":"https://www.wikidata.org/wiki/Q40821","display_name":"Surgery","level":1,"score":0.0},{"id":"https://openalex.org/C2911091166","wikidata":"https://www.wikidata.org/wiki/Q106419912","display_name":"Transplantation","level":2,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.9734/ajpas/2022/v16i230396","doi":"https://doi.org/10.9734/ajpas/2022/v16i230396","is_oa":true,"landing_page_url":"https://doi.org/10.9734/ajpas/2022/v16i230396","pdf_url":"https://journalajpas.com/index.php/AJPAS/article/download/338/676","source":{"id":"https://openalex.org/S4210211374","display_name":"Asian Journal of Probability and Statistics","issn_l":"2582-0230","issn":["2582-0230"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320855","host_organization_name":"Sciencedomain International","host_organization_lineage":["https://openalex.org/P4310320855"],"host_organization_lineage_names":["Sciencedomain International"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Asian Journal of Probability and Statistics","raw_type":"journal-article"},{"id":"pmh:oai:journalajpas.com:article/338","doi":null,"is_oa":true,"landing_page_url":"https://journalajpas.com/index.php/AJPAS/article/view/338","pdf_url":null,"source":{"id":"https://openalex.org/S4210211374","display_name":"Asian Journal of Probability and Statistics","issn_l":"2582-0230","issn":["2582-0230"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320855","host_organization_name":"Sciencedomain International","host_organization_lineage":["https://openalex.org/P4310320855"],"host_organization_lineage_names":["Sciencedomain International"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2582-0230","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:HAL:hal-05219328v1","doi":null,"is_oa":false,"landing_page_url":"https://hal.science/hal-05219328","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405252976","host_organization_name":"Centre pour la Communication Scientifique Directe","host_organization_lineage":["https://openalex.org/I4405252976"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Asian Journal of Probability and Statistics, 2022, 16 (2), pp.1-9","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.9734/ajpas/2022/v16i230396","doi":"https://doi.org/10.9734/ajpas/2022/v16i230396","is_oa":true,"landing_page_url":"https://doi.org/10.9734/ajpas/2022/v16i230396","pdf_url":"https://journalajpas.com/index.php/AJPAS/article/download/338/676","source":{"id":"https://openalex.org/S4210211374","display_name":"Asian Journal of Probability and Statistics","issn_l":"2582-0230","issn":["2582-0230"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320855","host_organization_name":"Sciencedomain International","host_organization_lineage":["https://openalex.org/P4310320855"],"host_organization_lineage_names":["Sciencedomain International"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Asian Journal of Probability and Statistics","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4213038347.pdf","grobid_xml":"https://content.openalex.org/works/W4213038347.grobid-xml"},"referenced_works_count":12,"referenced_works":["https://openalex.org/W2109077882","https://openalex.org/W2621303885","https://openalex.org/W2807195587","https://openalex.org/W2906785681","https://openalex.org/W2971435783","https://openalex.org/W2976812647","https://openalex.org/W2993384495","https://openalex.org/W3093860218","https://openalex.org/W3167198052","https://openalex.org/W4247419856","https://openalex.org/W4292923457","https://openalex.org/W6835179330"],"related_works":["https://openalex.org/W4404780005","https://openalex.org/W2326320904","https://openalex.org/W4411780328","https://openalex.org/W4393270485","https://openalex.org/W4285262640","https://openalex.org/W7096294409","https://openalex.org/W7154846960","https://openalex.org/W4379374686","https://openalex.org/W2350156588","https://openalex.org/W2265355915"],"abstract_inverted_index":{"Time":[0],"spent":[1],"by":[2],"patients":[3,25,167,193],"to":[4,17,35,51,59,83],"get":[5],"service":[6,57,70],"at":[7,47],"the":[8,81,145,150,156,163,169,179,189,195],"hospital":[9,147,182],"is":[10,149,178],"becoming":[11],"a":[12,31,61,85],"major":[13],"source":[14],"of":[15,23,112,166,192],"concern":[16],"health":[18],"care":[19],"providers.":[20],"The":[21,104,116,141],"results":[22,72,142],"keeping":[24],"waiting":[26,75,89],"for":[27,118],"too":[28,55],"long":[29],"in":[30,33,42,73,133,168,194],"queue":[32],"order":[34],"assess":[36],"medical":[37,185],"services":[38],"may":[39],"put":[40],"them":[41],"so":[43],"many":[44],"inconveniences":[45],"or":[46],"times":[48],"can":[49],"lead":[50],"congestion.":[52],"Also,":[53],"providing":[54,68],"much":[56],"capacity":[58,71],"operate":[60],"system":[62,99],"incurs":[63],"excessive":[64,74,88],"cost.":[65,78,92],"But":[66],"not":[67],"enough":[69],"time":[76,90],"and":[77,91,102,130,138,183],"This":[79],"brings":[80],"need":[82],"strike":[84],"balance":[86],"between":[87],"To":[93],"achieve":[94],"this,":[95],"multi-server":[96],"exponential":[97],"queuing":[98,105],"was":[100],"adopted":[101],"applied.":[103],"performance":[106],"characteristics":[107],"were":[108,121],"calculated":[109],"with":[110],"help":[111],"Microsoft":[113],"Excel":[114],"package.":[115],"data":[117],"this":[119],"study":[120],"collected":[122],"from":[123],"eight":[124],"hospitals":[125],"across":[126],"Katsina,":[127],"Kaduna,":[128],"Sokoto":[129],"Zamfara":[131],"States":[132],"North-Western":[134],"Nigeria":[135],"through":[136],"observations":[137],"personal":[139],"interview.":[140],"reveal":[143],"that":[144],"General":[146],"Hunkuyi":[148],"busiest":[151],"because":[152],"it":[153],"has":[154,188],"recorded":[155],"highest":[157,164],"utilization":[158],"factor":[159],"as":[160,162],"well":[161],"number":[165,191],"queue.":[170,196],"However,":[171],"Ahmadau":[172],"Bello":[173],"University,":[174],"Teaching":[175],"hospital,":[176],"Zaria":[177],"least":[180],"busy":[181],"Federal":[184],"centre,":[186],"Katsina":[187],"lowest":[190]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2022-02-24T00:00:00"}