{"id":"https://openalex.org/W4205222342","doi":"https://doi.org/10.5604/01.3001.0015.5520","title":"Patient satisfaction with tele-advice during the COVID-19 pandemic","display_name":"Patient satisfaction with tele-advice during the COVID-19 pandemic","publication_year":2021,"publication_date":"2021-11-23","ids":{"openalex":"https://openalex.org/W4205222342","doi":"https://doi.org/10.5604/01.3001.0015.5520"},"language":"en","primary_location":{"id":"doi:10.5604/01.3001.0015.5520","doi":"https://doi.org/10.5604/01.3001.0015.5520","is_oa":true,"landing_page_url":"https://doi.org/10.5604/01.3001.0015.5520","pdf_url":"https://journals.anstar.edu.pl/index.php/hppa/article/download/184/222","source":{"id":"https://openalex.org/S4210226393","display_name":"Health Promotion & Physical Activity","issn_l":"2544-9117","issn":["2544-9117"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["ddh","doaj"],"host_organization":"https://openalex.org/P4310317397","host_organization_name":"Index Copernicus International S.A.","host_organization_lineage":["https://openalex.org/P4310317397"],"host_organization_lineage_names":["Index Copernicus International S.A."],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Health Promotion &amp; Physical Activity","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://journals.anstar.edu.pl/index.php/hppa/article/download/184/222","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033101493","display_name":"Weronika Gieniec","orcid":"https://orcid.org/0000-0003-1283-4734","observed_orcids":["https://orcid.org/0000-0003-1283-4734"]},"institutions":[{"id":"https://openalex.org/I3130233860","display_name":"Akademia Tarnowska","ror":"https://ror.org/0496n3z90","country_code":"PL","type":"education","lineage":["https://openalex.org/I3130233860"]}],"countries":["PL"],"is_corresponding":false,"raw_author_name":"Weronika Gieniec","raw_affiliation_strings":["Scientific Association \u201cMedyk\u201d, 2nd year student of Nursing, Department of Nursing, Faculty of Health Sciences, University of Applied Sciences in Tarnow, Poland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Scientific Association \u201cMedyk\u201d, 2nd year student of Nursing, Department of Nursing, Faculty of Health Sciences, University of Applied Sciences in Tarnow, Poland","institution_ids":["https://openalex.org/I3130233860"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5102785874","display_name":"Beata Jurkiewicz","orcid":"https://orcid.org/0000-0001-9788-7602","observed_orcids":["https://orcid.org/0000-0001-9788-7602"]},"institutions":[{"id":"https://openalex.org/I3130233860","display_name":"Akademia Tarnowska","ror":"https://ror.org/0496n3z90","country_code":"PL","type":"education","lineage":["https://openalex.org/I3130233860"]}],"countries":["PL"],"is_corresponding":false,"raw_author_name":"Beata Jurkiewicz","raw_affiliation_strings":["Department of Nursing, Faculty of Health Sciences, University of Applied Sciences in Tarnow, Poland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Nursing, Faculty of Health Sciences, University of Applied Sciences in Tarnow, Poland","institution_ids":["https://openalex.org/I3130233860"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I3130233860"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"17","issue":"4","first_page":"25","last_page":"29"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12439","display_name":"Dental Research and COVID-19","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3500","display_name":"General Dentistry"},"field":{"id":"https://openalex.org/fields/35","display_name":"Dentistry"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/telemedicine","display_name":"telemedicine","score":0.8550000190734863},{"id":"https://openalex.org/keywords/patient-satisfaction","display_name":"patient satisfaction","score":0.9610000252723694},{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.996999979019165},{"id":"https://openalex.org/keywords/chronic-disease","display_name":"chronic disease","score":0.8090000152587891},{"id":"https://openalex.org/keywords/specialist-care","display_name":"specialist care","score":0.5400000214576721},{"id":"https://openalex.org/keywords/health-status-perception","display_name":"health status perception","score":0.527999997138977}],"concepts":[{"id":"https://openalex.org/C2779955035","wikidata":"https://www.wikidata.org/wiki/Q4686785","display_name":"Advice (programming)","level":2,"score":0.7805401086807251},{"id":"https://openalex.org/C2776510742","wikidata":"https://www.wikidata.org/wiki/Q6806456","display_name":"Medical advice","level":2,"score":0.7408536672592163},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.7323735356330872},{"id":"https://openalex.org/C2781050511","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telehealth","level":4,"score":0.6256259679794312},{"id":"https://openalex.org/C2779891985","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telemedicine","level":3,"score":0.5555487275123596},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.5183297395706177},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.4990999698638916},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.4864389896392822},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.47476649284362793},{"id":"https://openalex.org/C2775944032","wikidata":"https://www.wikidata.org/wiki/Q22907659","display_name":"Patient satisfaction","level":2,"score":0.4377613067626953},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.31036505103111267},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.11091935634613037},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.5604/01.3001.0015.5520","doi":"https://doi.org/10.5604/01.3001.0015.5520","is_oa":true,"landing_page_url":"https://doi.org/10.5604/01.3001.0015.5520","pdf_url":"https://journals.anstar.edu.pl/index.php/hppa/article/download/184/222","source":{"id":"https://openalex.org/S4210226393","display_name":"Health Promotion & Physical Activity","issn_l":"2544-9117","issn":["2544-9117"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["ddh","doaj"],"host_organization":"https://openalex.org/P4310317397","host_organization_name":"Index Copernicus International S.A.","host_organization_lineage":["https://openalex.org/P4310317397"],"host_organization_lineage_names":["Index Copernicus International S.A."],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Health Promotion &amp; Physical Activity","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:f397826f94e64f6a91d71d075bc13887","doi":null,"is_oa":false,"landing_page_url":"https://doaj.org/article/f397826f94e64f6a91d71d075bc13887","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Health Promotion & Physical Activity, Vol 17, Iss 4, Pp 25-29 (2021)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.5604/01.3001.0015.5520","doi":"https://doi.org/10.5604/01.3001.0015.5520","is_oa":true,"landing_page_url":"https://doi.org/10.5604/01.3001.0015.5520","pdf_url":"https://journals.anstar.edu.pl/index.php/hppa/article/download/184/222","source":{"id":"https://openalex.org/S4210226393","display_name":"Health Promotion & Physical Activity","issn_l":"2544-9117","issn":["2544-9117"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["ddh","doaj"],"host_organization":"https://openalex.org/P4310317397","host_organization_name":"Index Copernicus International S.A.","host_organization_lineage":["https://openalex.org/P4310317397"],"host_organization_lineage_names":["Index Copernicus International S.A."],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Health Promotion &amp; Physical Activity","raw_type":"journal-article"},"sustainable_development_goals":[{"score":1.0,"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4205222342.pdf","grobid_xml":"https://content.openalex.org/works/W4205222342.grobid-xml"},"referenced_works_count":6,"referenced_works":["https://openalex.org/W1510384301","https://openalex.org/W2105348322","https://openalex.org/W2846058884","https://openalex.org/W2971510385","https://openalex.org/W3083244642","https://openalex.org/W3156485100"],"related_works":["https://openalex.org/W4307864942","https://openalex.org/W4205991571","https://openalex.org/W4401435544","https://openalex.org/W4206002289","https://openalex.org/W3207909075","https://openalex.org/W4395047400","https://openalex.org/W4317753350","https://openalex.org/W3118429712","https://openalex.org/W4385383546","https://openalex.org/W4362498456"],"abstract_inverted_index":{"Introduction:":[0],"The":[1,31,54,140,211,236],"coronavirus":[2],"pandemic":[3,159,251],"has":[4,13],"shed":[5],"a":[6,137,227,244,270,295],"whole":[7],"new":[8],"light":[9],"on":[10],"telehealth,":[11],"which":[12],"become":[14],"an":[15],"alternative":[16],"for":[17,281],"diagnosis,":[18],"monitoring,":[19],"treatment":[20],"and":[21,28,52,77,160,199,226,252,284,299],"support":[22],"without":[23],"physical":[24,138],"contact":[25],"between":[26,72,224,297],"patient":[27,39,324],"healthcare":[29],"professional.":[30],"aim":[32],"of":[33,75,113,143,163,183,201,214,238,255,259,286,306,309,316],"this":[34],"study":[35,55],"was":[36,56,66],"to":[37,100,124,132,209,222,293,322],"examine":[38],"satisfaction":[40,325],"with":[41,45,93,136,191,269,273,302,326],"medical":[42,87,229,328],"services":[43,88,103,329],"provided":[44],"tele-advice":[46,105,123,225],"during":[47,121],"the":[48,73,122,126,134,158,161,184,192,250,253,307,312,327],"Covid-19":[49],"pandemic.":[50],"Material":[51],"methods:":[53],"conducted":[57],"using":[58],"our":[59],"own":[60],"questionnaire":[61],"via":[62,89,104,179],"Google":[63],"Form":[64],"that":[65,150,172,194,217,262,278],"correctly":[67],"completed":[68],"by":[69],"133":[70],"individuals":[71],"ages":[74],"18":[76],"76":[78],"years":[79],"(mean":[80],"33.1":[81],"\u00b1":[82],"13.1":[83],"years)":[84],"who":[85],"received":[86],"tele-advice.":[90,164,180,256],"Results:":[91],"Patients":[92,289],"chronic":[94],"conditions":[95],"were":[96,119],"statistically":[97],"more":[98],"likely":[99],"seek":[101],"specialist":[102],"(p":[106],"=":[107,116,146,168,187,206,232],"0.003).":[108],"Slightly":[109],"less":[110],"than":[111],"one-third":[112],"respondents":[114,185,215,260],"(n":[115,145,167,186,205,231],"39;":[117],"29.3%)":[118],"asked":[120],"attend":[125],"clinic":[127],"/":[128],"office":[129],"in":[130,246],"person":[131],"complete":[133],"visit":[135,230],"examination.":[139],"vast":[141,212],"majority":[142,213,237],"subjects":[144],"95;":[147],"71.4%)":[148],"responded":[149],"their":[151,173,247,263],"health":[152,174,248,264],"status":[153],"had":[154,176,266],"not":[155,242],"changed":[156],"since":[157,249],"introduction":[162,254],"Nearly":[165,257],"half":[166,258],"64;":[169],"48.1%)":[170],"believed":[171,216,261],"problem":[175,265],"been":[177,267],"solved":[178],"Only":[181],"4.5%":[182],"6)":[188],"strongly":[189],"agreed":[190],"statement":[193],"\u201ctele-advice":[195,279],"enables":[196],"proper":[197,282],"diagnosis":[198,283],"matching":[200,285],"effective":[202,287],"treatment\u201d,":[203],"18.0%":[204],"24)":[207],"tended":[208],"agree.":[210],"everyone":[218],"should":[219],"be":[220],"able":[221],"choose":[223],"traditional":[228],"121;":[233],"91.0%).":[234],"Conclusions:":[235],"people":[239,276],"surveyed":[240],"did":[241],"perceive":[243],"difference":[245],"resolved":[268],"telemedicine":[271],"consultation,":[272],"even":[274],"fewer":[275],"convinced":[277],"allows":[280],"treatment.\u201d":[288],"would":[290],"mostly":[291],"like":[292],"have":[294],"choice":[296],"tele-visit":[298],"in-person":[300],"visits,":[301],"no":[303],"clear":[304],"indication":[305],"superiority":[308],"one":[310],"or":[311],"other.":[313],"Continuous":[314],"improvement":[315],"current":[317],"solutions":[318],"will":[319],"certainly":[320],"contribute":[321],"increased":[323],"provided.":[330]},"counts_by_year":[],"updated_date":"2026-09-26T08:19:03.415552","created_date":"2022-01-25T00:00:00"}
