{"id":"https://openalex.org/W4205186244","doi":"https://doi.org/10.1093/tcbh/hwab040","title":"Waiting for the Doctor: Managing Time and Emotion in the British National Health Service, 1948\u201380","display_name":"Waiting for the Doctor: Managing Time and Emotion in the British National Health Service, 1948\u201380","publication_year":2021,"publication_date":"2021-12-01","ids":{"openalex":"https://openalex.org/W4205186244","doi":"https://doi.org/10.1093/tcbh/hwab040","pmid":"https://pubmed.ncbi.nlm.nih.gov/39471427","pmcid":"https://www.ncbi.nlm.nih.gov/pmc/articles/9157348"},"language":"en","primary_location":{"id":"doi:10.1093/tcbh/hwab040","doi":"https://doi.org/10.1093/tcbh/hwab040","is_oa":true,"landing_page_url":"https://doi.org/10.1093/tcbh/hwab040","pdf_url":"https://academic.oup.com/tcbh/article-pdf/33/2/203/43915050/hwab040.pdf","source":{"id":"https://openalex.org/S69147851","display_name":"Twentieth Century British History","issn_l":"0955-2359","issn":["0955-2359","1477-4674"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["anvur-class-a","anvur-scientific","erih-plus","jufo-2","norway-1","poland-140","russia-white-list-1"],"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Twentieth Century British History","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","pubmed"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://academic.oup.com/tcbh/article-pdf/33/2/203/43915050/hwab040.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5102914079","display_name":"Martin D. Moore","orcid":"https://orcid.org/0000-0003-1969-0083","observed_orcids":["https://orcid.org/0000-0003-1969-0083"]},"institutions":[{"id":"https://openalex.org/I23923803","display_name":"University of Exeter","ror":"https://ror.org/03yghzc09","country_code":"GB","type":"education","lineage":["https://openalex.org/I23923803"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Martin D Moore","raw_affiliation_strings":["University of Exeter , UK"],"raw_orcid":"https://orcid.org/0000-0003-1969-0083","affiliations":[{"raw_affiliation_string":"University of Exeter , UK","institution_ids":["https://openalex.org/I23923803"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5102914079"],"corresponding_institution_ids":["https://openalex.org/I23923803"],"apc_list":{"value":2596,"currency":"GBP","value_usd":3894},"apc_paid":{"value":2596,"currency":"GBP","value_usd":3894},"fwci":32.4956,"has_fulltext":true,"cited_by_count":14,"citation_normalized_percentile":{"value":0.99600724,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":98},"biblio":{"volume":"33","issue":"2","first_page":"203","last_page":"229"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13708","display_name":"History of Emotions Research","score":0.9833999872207642,"subfield":{"id":"https://openalex.org/subfields/1202","display_name":"History"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13708","display_name":"History of Emotions Research","score":0.9833999872207642,"subfield":{"id":"https://openalex.org/subfields/1202","display_name":"History"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13896","display_name":"Health Services Management and Policy","score":0.0044999998062849045,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T14475","display_name":"History of Science and Medicine","score":0.004399999976158142,"subfield":{"id":"https://openalex.org/subfields/1207","display_name":"History and Philosophy of Science"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/waiting-time","display_name":"waiting time","score":0.6119999885559082},{"id":"https://openalex.org/keywords/appointment-system","display_name":"appointment system","score":0.8510000109672546},{"id":"https://openalex.org/keywords/general-practice","display_name":"general practice","score":0.8510000109672546},{"id":"https://openalex.org/keywords/national-health-service","display_name":"National Health Service","score":0.9089999794960022},{"id":"https://openalex.org/keywords/history-of-emotions","display_name":"history of emotions","score":0.6259999871253967},{"id":"https://openalex.org/keywords/affect","display_name":"affect","score":0.6380000114440918},{"id":"https://openalex.org/keywords/temporal-regulation","display_name":"temporal regulation","score":0.6269999742507935},{"id":"https://openalex.org/keywords/clock-time","display_name":"clock time","score":0.44200000166893005},{"id":"https://openalex.org/keywords/discipline","display_name":"discipline","score":0.42899999022483826},{"id":"https://openalex.org/keywords/rationalization","display_name":"rationalization","score":0.675000011920929},{"id":"https://openalex.org/keywords/physicians","display_name":"physicians","score":0.3190000057220459},{"id":"https://openalex.org/keywords/patients","display_name":"patients","score":0.9649999737739563},{"id":"https://openalex.org/keywords/postwar-britain","display_name":"post-war Britain","score":0.5960000157356262},{"id":"https://openalex.org/keywords/british-welfare-state","display_name":"British welfare state","score":0.6930000185966492},{"id":"https://openalex.org/keywords/waiting-rooms","display_name":"waiting rooms","score":0.4189999997615814}],"concepts":[{"id":"https://openalex.org/C52438962","wikidata":"https://www.wikidata.org/wiki/Q1555139","display_name":"Rationalization (economics)","level":2,"score":0.7615305185317993},{"id":"https://openalex.org/C2994086099","wikidata":"https://www.wikidata.org/wiki/Q317309","display_name":"Emotional health","level":3,"score":0.5178137421607971},{"id":"https://openalex.org/C100609095","wikidata":"https://www.wikidata.org/wiki/Q1335050","display_name":"Embodied cognition","level":2,"score":0.47511181235313416},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.47218576073646545},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.44160574674606323},{"id":"https://openalex.org/C129603779","wikidata":"https://www.wikidata.org/wiki/Q192451","display_name":"Welfare state","level":3,"score":0.41871803998947144},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.40463265776634216},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3797723352909088},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3364466726779938},{"id":"https://openalex.org/C134362201","wikidata":"https://www.wikidata.org/wiki/Q317309","display_name":"Mental health","level":2,"score":0.31172943115234375},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.24770337343215942},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.22943487763404846},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.1899045705795288},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.16529008746147156},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.13536983728408813},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.1311453878879547},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1093/tcbh/hwab040","doi":"https://doi.org/10.1093/tcbh/hwab040","is_oa":true,"landing_page_url":"https://doi.org/10.1093/tcbh/hwab040","pdf_url":"https://academic.oup.com/tcbh/article-pdf/33/2/203/43915050/hwab040.pdf","source":{"id":"https://openalex.org/S69147851","display_name":"Twentieth Century British History","issn_l":"0955-2359","issn":["0955-2359","1477-4674"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["anvur-class-a","anvur-scientific","erih-plus","jufo-2","norway-1","poland-140","russia-white-list-1"],"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Twentieth Century British History","raw_type":"journal-article"},{"id":"pmh:oai:pubmedcentral.nih.gov:9157348","doi":null,"is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/9157348","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"20 Century Br Hist","raw_type":"Text"},{"id":"pmid:39471427","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/39471427","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"20 century British history","raw_type":"Journal Article"}],"best_oa_location":{"id":"doi:10.1093/tcbh/hwab040","doi":"https://doi.org/10.1093/tcbh/hwab040","is_oa":true,"landing_page_url":"https://doi.org/10.1093/tcbh/hwab040","pdf_url":"https://academic.oup.com/tcbh/article-pdf/33/2/203/43915050/hwab040.pdf","source":{"id":"https://openalex.org/S69147851","display_name":"Twentieth Century British History","issn_l":"0955-2359","issn":["0955-2359","1477-4674"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["anvur-class-a","anvur-scientific","erih-plus","jufo-2","norway-1","poland-140","russia-white-list-1"],"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Twentieth Century British History","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[{"id":"https://openalex.org/G4877010248","display_name":"Waiting Times","funder_award_id":"205400","funder_id":"https://openalex.org/F4320311904","funder_display_name":"Wellcome Trust"},{"id":"https://openalex.org/G6531848842","display_name":"Waiting Times","funder_award_id":"205400/A/16/Z","funder_id":"https://openalex.org/F4320311904","funder_display_name":"Wellcome Trust"}],"funders":[{"id":"https://openalex.org/F4320311904","display_name":"Wellcome Trust","ror":"https://ror.org/029chgv08"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4205186244.pdf","grobid_xml":"https://content.openalex.org/works/W4205186244.grobid-xml"},"referenced_works_count":47,"referenced_works":["https://openalex.org/W260229280","https://openalex.org/W303103707","https://openalex.org/W1484403197","https://openalex.org/W1983075294","https://openalex.org/W1992862110","https://openalex.org/W1996784824","https://openalex.org/W2004201427","https://openalex.org/W2023838076","https://openalex.org/W2033306276","https://openalex.org/W2042483520","https://openalex.org/W2048324238","https://openalex.org/W2048921395","https://openalex.org/W2050321997","https://openalex.org/W2066822670","https://openalex.org/W2086793215","https://openalex.org/W2090209783","https://openalex.org/W2090954476","https://openalex.org/W2091867109","https://openalex.org/W2115280252","https://openalex.org/W2116546900","https://openalex.org/W2123631104","https://openalex.org/W2133443678","https://openalex.org/W2161136895","https://openalex.org/W2169394702","https://openalex.org/W2171856788","https://openalex.org/W2221028909","https://openalex.org/W2235486726","https://openalex.org/W2310883943","https://openalex.org/W2343636632","https://openalex.org/W2396932210","https://openalex.org/W2404788838","https://openalex.org/W2485112982","https://openalex.org/W2560589347","https://openalex.org/W2755013810","https://openalex.org/W2809691964","https://openalex.org/W2894366280","https://openalex.org/W2964084271","https://openalex.org/W3022536418","https://openalex.org/W3046068651","https://openalex.org/W3149976872","https://openalex.org/W4243540237","https://openalex.org/W4253689469","https://openalex.org/W4386344280","https://openalex.org/W6601495696","https://openalex.org/W6603046164","https://openalex.org/W6633207789","https://openalex.org/W7127134161"],"related_works":["https://openalex.org/W4320489865","https://openalex.org/W4281747532","https://openalex.org/W2791352389","https://openalex.org/W2012808622","https://openalex.org/W4372284201","https://openalex.org/W2737311452","https://openalex.org/W4401761908","https://openalex.org/W2066822670","https://openalex.org/W2049738807","https://openalex.org/W2099384074"],"abstract_inverted_index":{"This":[0],"article":[1,145],"examines":[2],"patients'":[3],"and":[4,7,23,56,68,74,80,88,106,121,151,180],"doctors'":[5],"emotional":[6,48,150,166],"psychological":[8,152],"entanglements":[9],"with":[10],"the":[11,21,28,31,41,58,62,82,110,138,165,169,177,184],"development":[12],"of":[13,30,61,66,77,84,114,140,168,176,183],"appointment":[14,134],"systems":[15,135],"in":[16,27,102,154],"British":[17,185],"general":[18,142],"practice":[19],"between":[20],"1948":[22],"1980.":[24],"Waiting,":[25],"especially":[26,81],"form":[29],"queue,":[32],"has":[33,43,53],"been":[34,45,54],"subject":[35],"to":[36,104,133,147],"recent":[37,162],"historical":[38,73,155],"analyses.":[39],"However,":[40],"focus":[42],"often":[44,130],"on":[46,50,57,99,127,164],"negative":[47],"responses,":[49],"how":[51,128],"waiting":[52,63,107],"politicized,":[55],"disciplinary":[59],"power":[60],"room.":[64],"Frameworks":[65],"rationalization":[67],"discipline":[69],"have":[70],"also":[71],"dominated":[72],"sociological":[75],"assessments":[76],"temporal":[78,181],"regulation,":[79],"rise":[83],"standardized,":[85],"ordered,":[86],"clock":[87],"calendar":[89],"time":[90,105],"that":[91],"appointments":[92],"embodied.":[93],"Though":[94],"productive,":[95],"focusing":[96,125],"too":[97],"closely":[98],"these":[100],"processes":[101],"relation":[103],"risks":[108],"underplaying":[109],"complex":[111],"affective":[112,179],"life":[113],"regulatory":[115],"technologies,":[116],"for":[117],"both":[118],"their":[119,122],"operators":[120],"subjects.":[123],"By":[124],"tightly":[126],"myriad,":[129],"contradictory,":[131],"responses":[132],"operated":[136],"within":[137],"setting":[139],"post-war":[141],"practice,":[143],"this":[144],"looks":[146],"place":[148],"such":[149],"relations":[153],"context.":[156],"In":[157],"so":[158],"doing,":[159],"it":[160],"develops":[161],"work":[163],"history":[167],"National":[170],"Health":[171],"Service":[172],"and,":[173],"by":[174],"extension,":[175],"diverse":[178],"modes":[182],"welfare":[186],"state.":[187]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":2}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2022-01-26T00:00:00"}
