{"id":"https://openalex.org/W4200607347","doi":"https://doi.org/10.23962/10539/32210","title":"E-Government Information Systems (IS) Project Failure in Developing Countries: Lessons from the Literature","display_name":"E-Government Information Systems (IS) Project Failure in Developing Countries: Lessons from the Literature","publication_year":2021,"publication_date":"2021-12-06","ids":{"openalex":"https://openalex.org/W4200607347","doi":"https://doi.org/10.23962/10539/32210"},"language":"en","primary_location":{"id":"doi:10.23962/10539/32210","doi":"https://doi.org/10.23962/10539/32210","is_oa":true,"landing_page_url":"https://doi.org/10.23962/10539/32210","pdf_url":"https://ajic.wits.ac.za/article/download/12941/17802","source":{"id":"https://openalex.org/S4210219133","display_name":"The African Journal of Information and Communication (AJIC)","issn_l":"2077-7205","issn":["2077-7205","2077-7213"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["dhet","doaj","scielo"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The African Journal of Information and Communication (AJIC)","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://ajic.wits.ac.za/article/download/12941/17802","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5008520912","display_name":"Joseph B Nyansiro","orcid":"https://orcid.org/0000-0003-1523-7601","observed_orcids":["https://orcid.org/0000-0003-1523-7601"]},"institutions":[{"id":"https://openalex.org/I182078086","display_name":"University of Dar es Salaam","ror":"https://ror.org/0479aed98","country_code":"TZ","type":"education","lineage":["https://openalex.org/I182078086"]}],"countries":["TZ"],"is_corresponding":false,"raw_author_name":"Joseph B Nyansiro","raw_affiliation_strings":["Department of Computer Science and Engineering, University of Dar es Salaam, Tanzania"],"raw_orcid":"https://orcid.org/0000-0003-1523-7601","affiliations":[{"raw_affiliation_string":"Department of Computer Science and Engineering, University of Dar es Salaam, Tanzania","institution_ids":["https://openalex.org/I182078086"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5036158822","display_name":"Joel Samson Mtebe","orcid":"https://orcid.org/0000-0003-2760-7673","observed_orcids":["https://orcid.org/0000-0003-2760-7673"]},"institutions":[{"id":"https://openalex.org/I182078086","display_name":"University of Dar es Salaam","ror":"https://ror.org/0479aed98","country_code":"TZ","type":"education","lineage":["https://openalex.org/I182078086"]}],"countries":["TZ"],"is_corresponding":false,"raw_author_name":"Joel S Mtebe","raw_affiliation_strings":["Department of Computer Science and Engineering, University of Dar es Salaam, Tanzania"],"raw_orcid":"https://orcid.org/0000-0003-2760-7673","affiliations":[{"raw_affiliation_string":"Department of Computer Science and Engineering, University of Dar es Salaam, Tanzania","institution_ids":["https://openalex.org/I182078086"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5082716541","display_name":"Mussa M Kissaka","orcid":"https://orcid.org/0000-0002-8607-7556","observed_orcids":["https://orcid.org/0000-0002-8607-7556"]},"institutions":[{"id":"https://openalex.org/I182078086","display_name":"University of Dar es Salaam","ror":"https://ror.org/0479aed98","country_code":"TZ","type":"education","lineage":["https://openalex.org/I182078086"]}],"countries":["TZ"],"is_corresponding":false,"raw_author_name":"Mussa M Kissaka","raw_affiliation_strings":["Department of Electronics and Telecommunication Engineering, University of Dar es Salaam, Tanzania"],"raw_orcid":"https://orcid.org/0000-0002-8607-7556","affiliations":[{"raw_affiliation_string":"Department of Electronics and Telecommunication Engineering, University of Dar es Salaam, Tanzania","institution_ids":["https://openalex.org/I182078086"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I182078086"],"apc_list":null,"apc_paid":null,"fwci":5.936,"has_fulltext":true,"cited_by_count":23,"citation_normalized_percentile":{"value":0.9567438,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":99},"biblio":{"volume":null,"issue":"28","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/e-government","display_name":"e-government","score":0.9829999804496765},{"id":"https://openalex.org/keywords/developing-countries","display_name":"developing countries","score":0.7559999823570251},{"id":"https://openalex.org/keywords/design-reality-gap","display_name":"design-reality gap","score":0.8360000252723694},{"id":"https://openalex.org/keywords/project-management","display_name":"project management","score":0.9509999752044678},{"id":"https://openalex.org/keywords/failure-prevention","display_name":"failure prevention","score":0.3440000116825104}],"concepts":[{"id":"https://openalex.org/C84945661","wikidata":"https://www.wikidata.org/wiki/Q7366567","display_name":"Root cause","level":2,"score":0.7585399746894836},{"id":"https://openalex.org/C171078966","wikidata":"https://www.wikidata.org/wiki/Q111029","display_name":"Root (linguistics)","level":2,"score":0.7408981919288635},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.7014687061309814},{"id":"https://openalex.org/C130963320","wikidata":"https://www.wikidata.org/wiki/Q1401207","display_name":"Root cause analysis","level":2,"score":0.6364221572875977},{"id":"https://openalex.org/C83864248","wikidata":"https://www.wikidata.org/wiki/Q177323","display_name":"Developing country","level":2,"score":0.5821530818939209},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5387848615646362},{"id":"https://openalex.org/C201024713","wikidata":"https://www.wikidata.org/wiki/Q38427","display_name":"Government failure","level":3,"score":0.48212289810180664},{"id":"https://openalex.org/C15952604","wikidata":"https://www.wikidata.org/wiki/Q179012","display_name":"Project management","level":2,"score":0.4304627478122711},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4051717519760132},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3647494912147522},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.36232757568359375},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.3420712947845459},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3085345923900604},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.28276991844177246},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.26506930589675903},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.19428583979606628},{"id":"https://openalex.org/C77595967","wikidata":"https://www.wikidata.org/wiki/Q3151013","display_name":"Forensic engineering","level":1,"score":0.15744251012802124},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.1414158046245575},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.10945311188697815},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C178283979","wikidata":"https://www.wikidata.org/wiki/Q274490","display_name":"Public finance","level":2,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.23962/10539/32210","doi":"https://doi.org/10.23962/10539/32210","is_oa":true,"landing_page_url":"https://doi.org/10.23962/10539/32210","pdf_url":"https://ajic.wits.ac.za/article/download/12941/17802","source":{"id":"https://openalex.org/S4210219133","display_name":"The African Journal of Information and Communication (AJIC)","issn_l":"2077-7205","issn":["2077-7205","2077-7213"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["dhet","doaj","scielo"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The African Journal of Information and Communication (AJIC)","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:0993186aeda74da7ace0a86282b4bf44","doi":null,"is_oa":false,"landing_page_url":"https://doaj.org/article/0993186aeda74da7ace0a86282b4bf44","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"The African Journal of Information and Communication, Iss 28 (2021)","raw_type":"article"},{"id":"pmh:oai:wiredspace.wits.ac.za:10539/32210","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/10539/32210","pdf_url":null,"source":{"id":"https://openalex.org/S4306400603","display_name":"University of the Witwatersrand, Johannesburg Institutional Repository on DSpace (University of the Witwatersrand, Johannesburg)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I192619145","host_organization_name":"University of the Witwatersrand","host_organization_lineage":["https://openalex.org/I192619145"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":{"id":"doi:10.23962/10539/32210","doi":"https://doi.org/10.23962/10539/32210","is_oa":true,"landing_page_url":"https://doi.org/10.23962/10539/32210","pdf_url":"https://ajic.wits.ac.za/article/download/12941/17802","source":{"id":"https://openalex.org/S4210219133","display_name":"The African Journal of Information and Communication (AJIC)","issn_l":"2077-7205","issn":["2077-7205","2077-7213"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["dhet","doaj","scielo"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The African Journal of Information and Communication (AJIC)","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.6773999929428101},{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, justice, and strong institutions","score":0.6601999998092651}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4200607347.pdf","grobid_xml":"https://content.openalex.org/works/W4200607347.grobid-xml"},"referenced_works_count":71,"referenced_works":["https://openalex.org/W53225787","https://openalex.org/W58828132","https://openalex.org/W101538146","https://openalex.org/W165878075","https://openalex.org/W169233187","https://openalex.org/W394949761","https://openalex.org/W1510131813","https://openalex.org/W1554885394","https://openalex.org/W1559267521","https://openalex.org/W1769981486","https://openalex.org/W1872306018","https://openalex.org/W1930104339","https://openalex.org/W1979487248","https://openalex.org/W1992212922","https://openalex.org/W1994683145","https://openalex.org/W1995397752","https://openalex.org/W1998763323","https://openalex.org/W2007973439","https://openalex.org/W2011617548","https://openalex.org/W2036976790","https://openalex.org/W2047997444","https://openalex.org/W2056038638","https://openalex.org/W2064697825","https://openalex.org/W2066253814","https://openalex.org/W2079404158","https://openalex.org/W2083863524","https://openalex.org/W2087664753","https://openalex.org/W2096903843","https://openalex.org/W2103810072","https://openalex.org/W2104802187","https://openalex.org/W2108876754","https://openalex.org/W2124734828","https://openalex.org/W2140065461","https://openalex.org/W2140526602","https://openalex.org/W2145960294","https://openalex.org/W2154781733","https://openalex.org/W2160196038","https://openalex.org/W2182708764","https://openalex.org/W2253726732","https://openalex.org/W2290230281","https://openalex.org/W2405500247","https://openalex.org/W2414184272","https://openalex.org/W2502946285","https://openalex.org/W2528618663","https://openalex.org/W2543359236","https://openalex.org/W2545820742","https://openalex.org/W2566196582","https://openalex.org/W2575989324","https://openalex.org/W2578874485","https://openalex.org/W2592545630","https://openalex.org/W2598394488","https://openalex.org/W2604181664","https://openalex.org/W2620749824","https://openalex.org/W2622898066","https://openalex.org/W2736963494","https://openalex.org/W2744981581","https://openalex.org/W2773405152","https://openalex.org/W2783401637","https://openalex.org/W2783450646","https://openalex.org/W2819326019","https://openalex.org/W2897149063","https://openalex.org/W2913052512","https://openalex.org/W2919492193","https://openalex.org/W2959919240","https://openalex.org/W2961979282","https://openalex.org/W2981180752","https://openalex.org/W3025684932","https://openalex.org/W4231693637","https://openalex.org/W4237244507","https://openalex.org/W4252188918","https://openalex.org/W4255079701"],"related_works":["https://openalex.org/W1997177630","https://openalex.org/W1538280987","https://openalex.org/W1872306018","https://openalex.org/W4241745295","https://openalex.org/W1496047751","https://openalex.org/W206791615","https://openalex.org/W7099433305","https://openalex.org/W2566196582","https://openalex.org/W434796","https://openalex.org/W2979128032"],"abstract_inverted_index":{"E-government":[0],"information":[1],"systems":[2],"(IS)":[3],"projects":[4],"experience":[5],"numerous":[6,26],"challenges":[7],"that":[8],"can":[9,120],"lead":[10],"to":[11,94,124,131],"total":[12],"or":[13,112],"partial":[14],"failure.":[15],"The":[16,84],"project":[17,45,82,105],"failure":[18],"factors":[19,70,91],"have":[20],"been":[21],"identified":[22,76],"and":[23,61,71,110,128],"studied":[24],"by":[25],"researchers,":[27,126],"but":[28],"the":[29,53,66,88],"root":[30,62,73,102,108,116],"causes":[31,74],"of":[32,55,87,122,134],"such":[33],"failures":[34,46],"are":[35,75,92],"not":[36],"well-articulated.":[37],"In":[38,65],"this":[39],"study,":[40],"literature":[41],"on":[42],"e-government":[43,80,136],"IS":[44,81,137],"in":[47,140],"developing-world":[48,141],"contexts":[49],"is":[50],"reviewed":[51],"through":[52],"application":[54],"qualitative":[56],"meta-synthesis,":[57],"design\u2013reality":[58],"gap":[59],"analysis,":[60],"cause":[63],"analysis.":[64],"process,":[67],"18":[68,89],"causal":[69,90],"181":[72],"as":[77],"responsible":[78],"for":[79],"failures.":[83],"most":[85],"prevalent":[86],"found":[93],"be":[95,121],"inadequate":[96,104],"system":[97],"requirements":[98],"engineering":[99],"(with":[100],"22":[101],"causes),":[103,109],"management":[106],"(19":[107],"missing":[111],"incomplete":[113],"features":[114],"(16":[115],"causes).":[117],"These":[118],"findings":[119],"use":[123],"future":[125],"policymakers,":[127],"practitioners":[129],"seeking":[130],"identify":[132],"methods":[133],"avoiding":[135],"failures,":[138],"particularly":[139],"contexts.":[142]},"counts_by_year":[{"year":2026,"cited_by_count":5},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":3}],"updated_date":"2026-11-10T11:39:43.021295","created_date":"2021-12-31T00:00:00"}
