{"id":"https://openalex.org/W4200155443","doi":"https://doi.org/10.1080/09537325.2021.2010698","title":"Servitization in business ecosystem: a systematic review and implications for business-to-business servitization research","display_name":"Servitization in business ecosystem: a systematic review and implications for business-to-business servitization research","publication_year":2021,"publication_date":"2021-12-02","ids":{"openalex":"https://openalex.org/W4200155443","doi":"https://doi.org/10.1080/09537325.2021.2010698"},"language":"en","primary_location":{"id":"doi:10.1080/09537325.2021.2010698","doi":"https://doi.org/10.1080/09537325.2021.2010698","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537325.2021.2010698","pdf_url":null,"source":{"id":"https://openalex.org/S130699561","display_name":"Technology Analysis and Strategic Management","issn_l":"0953-7325","issn":["0953-7325","1465-3990"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Technology Analysis &amp; Strategic Management","raw_type":"journal-article"},"volume":null,"type":"review","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5102436744","display_name":"Ke Zhang","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I38877650","display_name":"Zhengzhou University","ror":"https://ror.org/04ypx8c21","country_code":"CN","type":"education","lineage":["https://openalex.org/I38877650"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Ke Zhang","raw_affiliation_strings":["School of Management Engineering, Zhengzhou University, Zhengzhou, People\u2019s Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management Engineering, Zhengzhou University, Zhengzhou, People\u2019s Republic of China","institution_ids":["https://openalex.org/I38877650"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101657524","display_name":"Lijie Feng","orcid":"https://orcid.org/0000-0002-9554-7492","observed_orcids":["https://orcid.org/0000-0002-9554-7492"]},"institutions":[{"id":"https://openalex.org/I96733725","display_name":"Shanghai Maritime University","ror":"https://ror.org/04z7qrj66","country_code":"CN","type":"education","lineage":["https://openalex.org/I96733725"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Lijie Feng","raw_affiliation_strings":["China Institute of FTZ Supply Chain, Shanghai Maritime University, Shanghai, People\u2019s Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"China Institute of FTZ Supply Chain, Shanghai Maritime University, Shanghai, People\u2019s Republic of China","institution_ids":["https://openalex.org/I96733725"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100344679","display_name":"Jinfeng Wang","orcid":"https://orcid.org/0000-0002-3548-2674","observed_orcids":["https://orcid.org/0000-0002-3548-2674","https://orcid.org/0009-0001-6830-1796"]},"institutions":[{"id":"https://openalex.org/I96733725","display_name":"Shanghai Maritime University","ror":"https://ror.org/04z7qrj66","country_code":"CN","type":"education","lineage":["https://openalex.org/I96733725"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Jinfeng Wang","raw_affiliation_strings":["China Institute of FTZ Supply Chain, Shanghai Maritime University, Shanghai, People\u2019s Republic of China"],"raw_orcid":"https://orcid.org/0000-0002-3548-2674","affiliations":[{"raw_affiliation_string":"China Institute of FTZ Supply Chain, Shanghai Maritime University, Shanghai, People\u2019s Republic of China","institution_ids":["https://openalex.org/I96733725"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100443076","display_name":"Kuo\u2010Yi Lin","orcid":"https://orcid.org/0000-0002-7461-8116","observed_orcids":["https://orcid.org/0000-0002-7461-8116"]},"institutions":[{"id":"https://openalex.org/I116953780","display_name":"Tongji University","ror":"https://ror.org/03rc6as71","country_code":"CN","type":"education","lineage":["https://openalex.org/I116953780"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Kuo-Yi Lin","raw_affiliation_strings":["College of Electronics and Information Engineering, Tongji University, Shanghai, People\u2019s Republic of China","Shanghai Institute of Intelligent Science and Technology, Tongji University, Shanghai, People's Republic of China"],"raw_orcid":"https://orcid.org/0000-0002-7461-8116","affiliations":[{"raw_affiliation_string":"College of Electronics and Information Engineering, Tongji University, Shanghai, People\u2019s Republic of China","institution_ids":["https://openalex.org/I116953780"]},{"raw_affiliation_string":"Shanghai Institute of Intelligent Science and Technology, Tongji University, Shanghai, People's Republic of China","institution_ids":["https://openalex.org/I116953780"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5106396359","display_name":"Qianqian Li","orcid":"https://orcid.org/0000-0003-2691-8058","observed_orcids":["https://orcid.org/0000-0003-2691-8058"]},"institutions":[{"id":"https://openalex.org/I38877650","display_name":"Zhengzhou University","ror":"https://ror.org/04ypx8c21","country_code":"CN","type":"education","lineage":["https://openalex.org/I38877650"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Qianqian Li","raw_affiliation_strings":["School of Management Engineering, Zhengzhou University, Zhengzhou, People\u2019s Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management Engineering, Zhengzhou University, Zhengzhou, People\u2019s Republic of China","institution_ids":["https://openalex.org/I38877650"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5100344679"],"corresponding_institution_ids":["https://openalex.org/I96733725"],"apc_list":null,"apc_paid":null,"fwci":0.8934,"has_fulltext":false,"cited_by_count":28,"citation_normalized_percentile":{"value":0.69142857,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":"35","issue":"11","first_page":"1480","last_page":"1496"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.00039999998989515007,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/servitization","display_name":"servitization","score":0.9990000128746033},{"id":"https://openalex.org/keywords/business-ecosystems","display_name":"business ecosystems","score":0.8360000252723694},{"id":"https://openalex.org/keywords/manufacturing-industry","display_name":"manufacturing industry","score":0.6859999895095825},{"id":"https://openalex.org/keywords/organizational-structure","display_name":"organizational structure","score":0.9380000233650208},{"id":"https://openalex.org/keywords/servitization-strategy","display_name":"servitization strategy","score":0.8659999966621399},{"id":"https://openalex.org/keywords/resources-and-capabilities","display_name":"resources and capabilities","score":0.9409999847412109},{"id":"https://openalex.org/keywords/research-agenda","display_name":"research agenda","score":0.7089999914169312}],"concepts":[{"id":"https://openalex.org/C83867959","wikidata":"https://www.wikidata.org/wiki/Q371467","display_name":"Scopus","level":3,"score":0.5831915140151978},{"id":"https://openalex.org/C74196892","wikidata":"https://www.wikidata.org/wiki/Q7781188","display_name":"Thematic analysis","level":3,"score":0.5081791877746582},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5031954646110535},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.49036431312561035},{"id":"https://openalex.org/C167908162","wikidata":"https://www.wikidata.org/wiki/Q870119","display_name":"Business ecosystem","level":2,"score":0.48702293634414673},{"id":"https://openalex.org/C189708586","wikidata":"https://www.wikidata.org/wiki/Q1504425","display_name":"Systematic review","level":3,"score":0.45428940653800964},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.4308925271034241},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.30095499753952026},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.2913617491722107},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2542875409126282},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1976964771747589},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.16296550631523132},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.09953421354293823},{"id":"https://openalex.org/C2779473830","wikidata":"https://www.wikidata.org/wiki/Q1540899","display_name":"MEDLINE","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/09537325.2021.2010698","doi":"https://doi.org/10.1080/09537325.2021.2010698","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537325.2021.2010698","pdf_url":null,"source":{"id":"https://openalex.org/S130699561","display_name":"Technology Analysis and Strategic Management","issn_l":"0953-7325","issn":["0953-7325","1465-3990"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Technology Analysis &amp; Strategic Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.8970999717712402,"id":"https://metadata.un.org/sdg/9"}],"sustainable_development_goals_aurora":[],"study_designs":[{"display_name":"Systematic Review","id":"https://openalex.org/study-designs/systematic-review"}],"awards":[{"id":"https://openalex.org/G709604388","display_name":null,"funder_award_id":"62173253","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":71,"referenced_works":["https://openalex.org/W1531906443","https://openalex.org/W1998138259","https://openalex.org/W2007286808","https://openalex.org/W2018163887","https://openalex.org/W2018681171","https://openalex.org/W2021092966","https://openalex.org/W2094043409","https://openalex.org/W2149604183","https://openalex.org/W2195769055","https://openalex.org/W2256764591","https://openalex.org/W2273583750","https://openalex.org/W2298203190","https://openalex.org/W2299927545","https://openalex.org/W2308505471","https://openalex.org/W2310119800","https://openalex.org/W2323242143","https://openalex.org/W2324683806","https://openalex.org/W2395773831","https://openalex.org/W2398408595","https://openalex.org/W2504333482","https://openalex.org/W2510451902","https://openalex.org/W2524458873","https://openalex.org/W2551675031","https://openalex.org/W2559765403","https://openalex.org/W2570814811","https://openalex.org/W2602568437","https://openalex.org/W2604929641","https://openalex.org/W2623913584","https://openalex.org/W2765421223","https://openalex.org/W2773263145","https://openalex.org/W2778786994","https://openalex.org/W2787014026","https://openalex.org/W2801664288","https://openalex.org/W2808923959","https://openalex.org/W2883832972","https://openalex.org/W2885943769","https://openalex.org/W2887640835","https://openalex.org/W2895220909","https://openalex.org/W2898918537","https://openalex.org/W2899339433","https://openalex.org/W2902651313","https://openalex.org/W2908558903","https://openalex.org/W2911379028","https://openalex.org/W2911497025","https://openalex.org/W2912202479","https://openalex.org/W2913639662","https://openalex.org/W2925075341","https://openalex.org/W2940497988","https://openalex.org/W2944367012","https://openalex.org/W2946288289","https://openalex.org/W2951071908","https://openalex.org/W2951868296","https://openalex.org/W2954217333","https://openalex.org/W2955431597","https://openalex.org/W2974623904","https://openalex.org/W2975978082","https://openalex.org/W2983202269","https://openalex.org/W3003901924","https://openalex.org/W3006484236","https://openalex.org/W3007938229","https://openalex.org/W3011589677","https://openalex.org/W3014552602","https://openalex.org/W3043452463","https://openalex.org/W3093062597","https://openalex.org/W3106978511","https://openalex.org/W3124934297","https://openalex.org/W3136225237","https://openalex.org/W3158902941","https://openalex.org/W3161645549","https://openalex.org/W3195146174","https://openalex.org/W3200645509"],"related_works":["https://openalex.org/W4297229335","https://openalex.org/W3155250862","https://openalex.org/W3081955728","https://openalex.org/W2257679100","https://openalex.org/W2398679464","https://openalex.org/W4415123859","https://openalex.org/W2902291227","https://openalex.org/W4400534474","https://openalex.org/W4226399536","https://openalex.org/W2939460053"],"abstract_inverted_index":{"Servitization":[0],"has":[1,22],"been":[2],"a":[3,39,46],"global":[4],"trend":[5],"in":[6,18,55],"the":[7,11,30,65,72,92,98,121,130,135,144],"manufacturing":[8],"industry.":[9],"Facing":[10],"increasingly":[12,83],"networked":[13],"business":[14,19,140],"environment,":[15],"implementing":[16],"servitization":[17,138,157],"ecosystem":[20],"(SIBE)":[21],"significant":[23],"implications":[24,153],"for":[25,110,115,147,156],"academics":[26],"and":[27,58,105,107,139,151,159],"practices.":[28],"Considering":[29],"fragmented":[31],"SIBE":[32,76,96,116],"research,":[33,77],"this":[34,43],"paper":[35,70],"aims":[36],"to":[37,63,133],"reveal":[38],"holistic":[40],"landscape":[41],"of":[42,75,95,129],"domain":[44,80],"by":[45,119],"systematic":[47],"literature":[48],"review.":[49],"After":[50],"collecting":[51],"84":[52],"related":[53],"articles":[54],"Scopus,":[56],"descriptive":[57],"thematic":[59],"analyses":[60],"were":[61,89],"applied":[62],"answer":[64],"predefined":[66],"review":[67,134],"questions.":[68],"The":[69],"illustrated":[71],"overall":[73],"state":[74],"an":[78,82],"emerging":[79],"with":[81],"growing":[84],"trend.":[85],"Five":[86],"major":[87],"themes":[88],"identified":[90],"as":[91,143],"critical":[93],"pillars":[94],"research:":[97],"antecedents,":[99],"organisational":[100],"structure,":[101],"key":[102],"strategies,":[103],"resources":[104],"capability,":[106],"possible":[108],"outcomes":[109],"SIBE.":[111,148],"A":[112],"research":[113,123,158],"agenda":[114],"was":[117],"provided":[118],"discussing":[120],"underlying":[122],"opportunities.":[124],"This":[125],"study":[126],"is":[127],"one":[128],"pioneering":[131],"efforts":[132],"interface":[136],"between":[137],"ecosystem,":[141],"serving":[142],"initial":[145],"foundation":[146],"Both":[149],"theoretical":[150],"managerial":[152],"are":[154],"drawn":[155],"practice.":[160]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":1}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2021-12-31T00:00:00"}
