{"id":"https://openalex.org/W4200016337","doi":"https://doi.org/10.3390/su14010283","title":"Airport Efficiency Analysis in Europe Including User Satisfaction: A Non-Parametric Analysis with DEA Approach","display_name":"Airport Efficiency Analysis in Europe Including User Satisfaction: A Non-Parametric Analysis with DEA Approach","publication_year":2021,"publication_date":"2021-12-28","ids":{"openalex":"https://openalex.org/W4200016337","doi":"https://doi.org/10.3390/su14010283"},"language":"en","primary_location":{"id":"doi:10.3390/su14010283","doi":"https://doi.org/10.3390/su14010283","is_oa":true,"landing_page_url":"https://doi.org/10.3390/su14010283","pdf_url":"https://www.mdpi.com/2071-1050/14/1/283/pdf?version=1640680981","source":{"id":"https://openalex.org/S10134376","display_name":"Sustainability","issn_l":"2071-1050","issn":["2071-1050"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Sustainability","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/2071-1050/14/1/283/pdf?version=1640680981","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5043917915","display_name":"Ilaria Henke","orcid":"https://orcid.org/0000-0003-3471-3407","observed_orcids":["https://orcid.org/0000-0003-3471-3407"]},"institutions":[{"id":"https://openalex.org/I71267560","display_name":"University of Naples Federico II","ror":"https://ror.org/05290cv24","country_code":"IT","type":"education","lineage":["https://openalex.org/I71267560"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Ilaria Henke","raw_affiliation_strings":["Department of Civil, Architectural and Environmental Engineering, University of Naples \u201cFederico II\u201d, Via Claudio 21, 80125 Napoli, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Civil, Architectural and Environmental Engineering, University of Naples \u201cFederico II\u201d, Via Claudio 21, 80125 Napoli, Italy","institution_ids":["https://openalex.org/I71267560"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103265760","display_name":"Mauro Esposito","orcid":"https://orcid.org/0000-0003-2346-947X","observed_orcids":["https://orcid.org/0000-0003-2346-947X"]},"institutions":[{"id":"https://openalex.org/I71267560","display_name":"University of Naples Federico II","ror":"https://ror.org/05290cv24","country_code":"IT","type":"education","lineage":["https://openalex.org/I71267560"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Mauro Esposito","raw_affiliation_strings":["Department of Civil, Architectural and Environmental Engineering, University of Naples \u201cFederico II\u201d, Via Claudio 21, 80125 Napoli, Italy"],"raw_orcid":"https://orcid.org/0000-0003-2346-947X","affiliations":[{"raw_affiliation_string":"Department of Civil, Architectural and Environmental Engineering, University of Naples \u201cFederico II\u201d, Via Claudio 21, 80125 Napoli, Italy","institution_ids":["https://openalex.org/I71267560"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101480754","display_name":"Valentina Della Corte","orcid":"https://orcid.org/0000-0001-7113-3167","observed_orcids":["https://orcid.org/0000-0001-7113-3167"]},"institutions":[{"id":"https://openalex.org/I71267560","display_name":"University of Naples Federico II","ror":"https://ror.org/05290cv24","country_code":"IT","type":"education","lineage":["https://openalex.org/I71267560"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Valentina della Corte","raw_affiliation_strings":["Department of Economics, Management, Institutions, University of Naples \u201cFederico II\u201d, Via Cintia, 80126 Napoli, Italy"],"raw_orcid":"https://orcid.org/0000-0001-7113-3167","affiliations":[{"raw_affiliation_string":"Department of Economics, Management, Institutions, University of Naples \u201cFederico II\u201d, Via Cintia, 80126 Napoli, Italy","institution_ids":["https://openalex.org/I71267560"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046767340","display_name":"Giovanna Del Gaudio","orcid":"https://orcid.org/0000-0001-5899-0754","observed_orcids":["https://orcid.org/0000-0001-5899-0754"]},"institutions":[{"id":"https://openalex.org/I71267560","display_name":"University of Naples Federico II","ror":"https://ror.org/05290cv24","country_code":"IT","type":"education","lineage":["https://openalex.org/I71267560"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Giovanna del Gaudio","raw_affiliation_strings":["Department of Economics, Management, Institutions, University of Naples \u201cFederico II\u201d, Via Cintia, 80126 Napoli, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Economics, Management, Institutions, University of Naples \u201cFederico II\u201d, Via Cintia, 80126 Napoli, Italy","institution_ids":["https://openalex.org/I71267560"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5051793618","display_name":"Francesca Pagliara","orcid":"https://orcid.org/0000-0001-6332-6313","observed_orcids":["https://orcid.org/0000-0001-6332-6313"]},"institutions":[{"id":"https://openalex.org/I71267560","display_name":"University of Naples Federico II","ror":"https://ror.org/05290cv24","country_code":"IT","type":"education","lineage":["https://openalex.org/I71267560"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Francesca Pagliara","raw_affiliation_strings":["Department of Civil, Architectural and Environmental Engineering, University of Naples \u201cFederico II\u201d, Via Claudio 21, 80125 Napoli, Italy"],"raw_orcid":"https://orcid.org/0000-0001-6332-6313","affiliations":[{"raw_affiliation_string":"Department of Civil, Architectural and Environmental Engineering, University of Naples \u201cFederico II\u201d, Via Claudio 21, 80125 Napoli, Italy","institution_ids":["https://openalex.org/I71267560"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5043917915"],"corresponding_institution_ids":["https://openalex.org/I71267560"],"apc_list":{"value":1900,"currency":"CHF","value_usd":2052},"apc_paid":{"value":1900,"currency":"CHF","value_usd":2052},"fwci":4.5363,"has_fulltext":true,"cited_by_count":24,"citation_normalized_percentile":{"value":0.94951106,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"14","issue":"1","first_page":"283","last_page":"283"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11599","display_name":"Aviation Industry Analysis and Trends","score":0.9663000106811523,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11599","display_name":"Aviation Industry Analysis and Trends","score":0.9663000106811523,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10357","display_name":"Efficiency Analysis Using DEA","score":0.03240000084042549,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11489","display_name":"Air Traffic Management and Optimization","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/2202","display_name":"Aerospace Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/airport-operational-efficiency","display_name":"airport operational efficiency","score":0.9150000214576721},{"id":"https://openalex.org/keywords/passenger-satisfaction","display_name":"passenger satisfaction","score":0.781000018119812},{"id":"https://openalex.org/keywords/low-cost-carriers","display_name":"low-cost carriers","score":0.9409999847412109},{"id":"https://openalex.org/keywords/european-airports","display_name":"European airports","score":0.9739999771118164},{"id":"https://openalex.org/keywords/air-transport","display_name":"airline industry","score":0.6539999842643738},{"id":"https://openalex.org/keywords/airport-management","display_name":"airport management","score":0.5799999833106995},{"id":"https://openalex.org/keywords/decision-support-system","display_name":"decision support system","score":0.7680000066757202}],"concepts":[{"id":"https://openalex.org/C22088475","wikidata":"https://www.wikidata.org/wiki/Q647974","display_name":"Data envelopment analysis","level":2,"score":0.7225264310836792},{"id":"https://openalex.org/C2778964270","wikidata":"https://www.wikidata.org/wiki/Q7097774","display_name":"Operational efficiency","level":2,"score":0.7076640129089355},{"id":"https://openalex.org/C157085824","wikidata":"https://www.wikidata.org/wiki/Q2384809","display_name":"TRIPS architecture","level":2,"score":0.5410143136978149},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5380544066429138},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5112764835357666},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4976854622364044},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.49151667952537537},{"id":"https://openalex.org/C22212356","wikidata":"https://www.wikidata.org/wiki/Q775325","display_name":"Transport engineering","level":1,"score":0.4788203835487366},{"id":"https://openalex.org/C134560507","wikidata":"https://www.wikidata.org/wiki/Q753291","display_name":"Environmental economics","level":1,"score":0.4578416049480438},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4445374608039856},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.44271910190582275},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.37182533740997314},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2537037134170532},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.22879698872566223},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.16783061623573303},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.13430660963058472},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.3390/su14010283","doi":"https://doi.org/10.3390/su14010283","is_oa":true,"landing_page_url":"https://doi.org/10.3390/su14010283","pdf_url":"https://www.mdpi.com/2071-1050/14/1/283/pdf?version=1640680981","source":{"id":"https://openalex.org/S10134376","display_name":"Sustainability","issn_l":"2071-1050","issn":["2071-1050"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Sustainability","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:gam:jsusta:v:14:y:2021:i:1:p:283-:d:712580","doi":null,"is_oa":false,"landing_page_url":"https://www.mdpi.com/2071-1050/14/1/283/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:doaj.org/article:65ebfd334953412596a8d053de41c408","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/65ebfd334953412596a8d053de41c408","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Sustainability, Vol 14, Iss 283, p 283 (2021)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.3390/su14010283","doi":"https://doi.org/10.3390/su14010283","is_oa":true,"landing_page_url":"https://doi.org/10.3390/su14010283","pdf_url":"https://www.mdpi.com/2071-1050/14/1/283/pdf?version=1640680981","source":{"id":"https://openalex.org/S10134376","display_name":"Sustainability","issn_l":"2071-1050","issn":["2071-1050"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Sustainability","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.4943999946117401}],"sustainable_development_goals_aurora":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.550000011920929}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4200016337.pdf","grobid_xml":"https://content.openalex.org/works/W4200016337.grobid-xml"},"referenced_works_count":68,"referenced_works":["https://openalex.org/W621117691","https://openalex.org/W651868725","https://openalex.org/W1507787960","https://openalex.org/W1604115336","https://openalex.org/W1689771227","https://openalex.org/W1853117886","https://openalex.org/W1965960585","https://openalex.org/W1969581419","https://openalex.org/W1971341831","https://openalex.org/W1972864128","https://openalex.org/W1983366312","https://openalex.org/W1983868773","https://openalex.org/W1984998097","https://openalex.org/W1985036515","https://openalex.org/W1991514060","https://openalex.org/W1991763119","https://openalex.org/W2009329703","https://openalex.org/W2009815689","https://openalex.org/W2017150842","https://openalex.org/W2021951270","https://openalex.org/W2024829323","https://openalex.org/W2038049555","https://openalex.org/W2039564317","https://openalex.org/W2040750284","https://openalex.org/W2041300064","https://openalex.org/W2047934018","https://openalex.org/W2057239649","https://openalex.org/W2059432226","https://openalex.org/W2061998397","https://openalex.org/W2073178925","https://openalex.org/W2073305391","https://openalex.org/W2076452041","https://openalex.org/W2079689519","https://openalex.org/W2083368746","https://openalex.org/W2092880597","https://openalex.org/W2101278403","https://openalex.org/W2110513373","https://openalex.org/W2110827157","https://openalex.org/W2112719594","https://openalex.org/W2115761771","https://openalex.org/W2121982007","https://openalex.org/W2123064290","https://openalex.org/W2129763896","https://openalex.org/W2141554247","https://openalex.org/W2144963618","https://openalex.org/W2146331465","https://openalex.org/W2162553855","https://openalex.org/W2168833445","https://openalex.org/W2217240826","https://openalex.org/W2225639109","https://openalex.org/W2239964825","https://openalex.org/W2242418066","https://openalex.org/W2287331105","https://openalex.org/W2343479412","https://openalex.org/W2346556105","https://openalex.org/W2350735365","https://openalex.org/W2464716730","https://openalex.org/W2554341954","https://openalex.org/W2622492631","https://openalex.org/W2778239736","https://openalex.org/W2801865121","https://openalex.org/W2933041340","https://openalex.org/W3000071719","https://openalex.org/W3037644270","https://openalex.org/W3091911272","https://openalex.org/W3093067785","https://openalex.org/W4252786175","https://openalex.org/W6837952011"],"related_works":["https://openalex.org/W2013220164","https://openalex.org/W1570411167","https://openalex.org/W2808195688","https://openalex.org/W4411745967","https://openalex.org/W7063971337","https://openalex.org/W2792042958","https://openalex.org/W633856780","https://openalex.org/W3126018089","https://openalex.org/W6941091099","https://openalex.org/W6964701865"],"abstract_inverted_index":{"In":[0,49],"recent":[1],"years,":[2],"the":[3,13,16,43,50,69,75,78,126,142,148,151,158,166,175,179,185,190,198,206,218,222,227,237,241,247,251,262,268,278,286,302,306,309,319,335,338,357,365,380,392],"air":[4,22,86,248,303],"transport":[5],"sector":[6,304],"has":[7,24,30,281],"played":[8],"a":[9,292,341],"significant":[10],"role":[11],"in":[12,100,106,217,257,285,301,361,379,391],"economy":[14],"of":[15,45,56,68,77,133,144,150,160,168,174,192,200,213,221,229,253,270,308,359],"areas":[17],"served.":[18],"The":[19,208],"demand":[20],"for":[21,184,261,298,305,350],"travel":[23],"doubled":[25],"every":[26],"fifteen":[27],"years":[28],"and":[29,111,135,147,210,353,373],"grown":[31],"faster":[32],"with":[33,246],"respect":[34],"to":[35,42,63,89,97,102,119,141,164,318,328,355,383,387],"other":[36],"industries.":[37],"This":[38,273,315],"is":[39,163,368],"also":[40,233],"due":[41],"introduction":[44],"low-cost":[46,271],"airlines":[47],"(LCA).":[48],"coming":[51],"decades,":[52],"more":[53],"efficient":[54],"management":[55,390],"airports":[57,115,256],"will":[58,81],"become":[59],"an":[60,169,330],"essential":[61],"aspect":[62],"address.":[64],"A":[65],"clear":[66],"understanding":[67],"current":[70],"airport":[71,145,170,186,201,313],"structure":[72],"based":[73],"on":[74],"analysis":[76,173,220,332,346],"operational":[79,113,176,299],"efficiency":[80,167,177,228,252,331,360],"therefore":[82],"be":[83,326,376],"necessary.":[84],"All":[85,124],"carriers":[87],"seek":[88],"expand":[90],"their":[91,109,121,244],"operations":[92],"at":[93],"airports,":[94,232],"which":[95],"tend":[96],"operate":[98],"efficiently":[99],"order":[101],"reduce":[103],"costs.":[104],"However,":[105],"carrying":[107],"out":[108],"activities":[110],"maximizing":[112,189],"efficiency,":[114],"should":[116],"simultaneously":[117],"manage":[118,356],"increase":[120],"passengers\u2019":[122],"satisfaction.":[123],"over":[125],"world,":[127],"passengers":[128],"are":[129,137],"demanding":[130],"higher":[131],"levels":[132],"service":[134],"regulators":[136],"paying":[138],"increasing":[139],"attention":[140],"provision":[143],"services":[146,152,202],"quality":[149,199,238],"supplied.":[153],"Starting":[154],"from":[155],"these":[156],"considerations,":[157],"aim":[159],"this":[161,214,289,345,385],"paper":[162,316],"study":[165,290],"through":[171],"joint":[172],"(with":[178],"Data":[180],"Envelopment":[181],"Analysis":[182],"-DEA-model)":[183],"manager":[187],"(by":[188],"exploitation":[191],"existing":[193],"infrastructures),":[194],"taking":[195,234],"into":[196,235],"consideration":[197],"as":[203,275,277],"perceived":[204,239],"by":[205,240,334,370],"user.":[207],"original":[209],"added":[211],"value":[212],"work":[215],"lies":[216],"quantitative":[219],"main":[223,230],"characteristics":[224,310],"that":[225,311],"determine":[226],"European":[231,255],"account":[236],"users":[242],"during":[243],"trips":[245],"mode.":[249],"Thus,":[250],"103":[254],"37":[258],"different":[259],"countries,":[260],"year":[263],"2018,":[264],"were":[265],"compared,":[266],"highlighting":[267],"effect":[269],"airlines.":[272],"aspect,":[274],"far":[276],"authors":[279],"know,":[280],"not":[282,325],"been":[283],"treated":[284],"literature.":[287],"Indeed,":[288],"represents":[291,340],"decision":[293],"support":[294],"system":[295],"(DSS)":[296],"tool":[297],"managers":[300],"identification":[307],"improve":[312,388],"efficiency.":[314],"refers":[317],"pre-COVID-19":[320],"period":[321],"because":[322],"it":[323,374],"would":[324],"useful":[327,378],"make":[329],"influenced":[333],"pandemic,":[336],"since":[337],"latter":[339],"specific":[342],"event.":[343],"Therefore,":[344],"provides":[347],"interesting":[348],"inputs":[349],"both":[351],"researchers":[352],"practitioners":[354],"issue":[358,386],"ordinary":[362],"contexts.":[363],"Moreover,":[364],"airline":[366],"industry":[367],"characterized":[369],"cut-throat":[371],"competition,":[372],"may":[375],"very":[377],"close":[381],"future":[382],"examine":[384],"firms\u2019":[389],"industry.":[393]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":3}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2021-12-31T00:00:00"}