{"id":"https://openalex.org/W395508024","doi":null,"title":"The Boiler Room and Other Telephone Sales Scams","display_name":"The Boiler Room and Other Telephone Sales Scams","publication_year":1998,"publication_date":"1998-01-01","ids":{"openalex":"https://openalex.org/W395508024","mag":"395508024"},"language":"en","primary_location":{"id":"mag:395508024","doi":null,"is_oa":false,"landing_page_url":"http://ci.nii.ac.jp/ncid/BB02851622","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"volume":null,"type":"book","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5035774510","display_name":"Robert Joseph Stevenson","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Robert Joseph Stevenson","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5035774510"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.03854039,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12519","display_name":"Cybercrime and Law Enforcement Studies","score":0.6025000214576721,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12519","display_name":"Cybercrime and Law Enforcement Studies","score":0.6025000214576721,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14373","display_name":"Securities Regulation and Market Practices","score":0.32519999146461487,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12736","display_name":"Criminal Justice and Penology","score":0.04309999942779541,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/telephone-sales","display_name":"telephone sales","score":0.6729999780654907},{"id":"https://openalex.org/keywords/boiler-rooms","display_name":"boiler house","score":0.871999979019165},{"id":"https://openalex.org/keywords/deception","display_name":"deception","score":0.4189999997615814},{"id":"https://openalex.org/keywords/occupational-crime","display_name":"occupational crime","score":0.531000018119812},{"id":"https://openalex.org/keywords/deviant-behavior","display_name":"deviance","score":0.8550000190734863},{"id":"https://openalex.org/keywords/participant-observation","display_name":"participant observation","score":0.3959999978542328},{"id":"https://openalex.org/keywords/consumer-fraud","display_name":"consumer fraud","score":0.5429999828338623}],"concepts":[{"id":"https://openalex.org/C2778707766","wikidata":"https://www.wikidata.org/wiki/Q202064","display_name":"Phone","level":2,"score":0.6172530651092529},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4467217028141022},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.44620296359062195},{"id":"https://openalex.org/C176484874","wikidata":"https://www.wikidata.org/wiki/Q7696507","display_name":"Telephone number","level":2,"score":0.4386783540248871},{"id":"https://openalex.org/C2780013297","wikidata":"https://www.wikidata.org/wiki/Q19596153","display_name":"Boiler (water heating)","level":2,"score":0.42560476064682007},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.41389814019203186},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.10594412684440613},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C548081761","wikidata":"https://www.wikidata.org/wiki/Q180388","display_name":"Waste management","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:395508024","doi":null,"is_oa":false,"landing_page_url":"http://ci.nii.ac.jp/ncid/BB02851622","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W3133201415","https://openalex.org/W2982265390","https://openalex.org/W221923229","https://openalex.org/W2908510081","https://openalex.org/W7112178619","https://openalex.org/W607552025","https://openalex.org/W2620883546","https://openalex.org/W429215363","https://openalex.org/W4236920830","https://openalex.org/W2158325007"],"abstract_inverted_index":{"Sure":[0],"to":[1,8,34,110,113,178],"make":[2],"you":[3,14],"think":[4],"twice":[5],"before":[6],"responding":[7],"the":[9,50,98,150,206],"next":[10],"telephone":[11,20,62,86,91,174],"sales":[12],"call":[13],"receive,":[15],"this":[16],"volume":[17],"explores":[18],"why":[19,82],"boiler":[21,77],"rooms":[22,63,102],"and":[23,27,31,35,42,127,138,149,159,175,196,205],"other":[24,128],"scams":[25],"thrive":[26],"how":[28],"fraudulent":[29],"techniques":[30,109],"deception":[32],"migrate":[33],"from":[36],"conventional":[37],"businesses.":[38],"The":[39,156],"Boiler":[40,157],"Room":[41,158],"Other":[43,160],"Telephone":[44,161],"Sales":[45,162],"Scams":[46,163],"is":[47,164],"grounded":[48],"in":[49,61,71,101,134,141],"nine":[51],"years":[52],"Robert":[53],"Stevenson":[54,75],"spent":[55],"working":[56],"covertly":[57],"as":[58],"a":[59,131,173,180,183,191],"participant-observer":[60],"(the":[64],"ethical":[65],"implications":[66],"of":[67,122,130,145,152,190,194,203,208],"which":[68,135],"he":[69],"discusses":[70],"an":[72,187],"epilogue).":[73],"As":[74],"details":[76],"room":[78],"hierarchy,":[79],"you'll":[80,116],"learn":[81],"all":[83,90],"boilers":[84],"are":[85,93,140],"salesmen":[87,92],"but":[88],"not":[89],"boilers.":[94],"You'll":[95],"read":[96],"about":[97],"heat":[99],"rising":[100],"where":[103],"experienced":[104],"pitchmen":[105],"use":[106],"tried-and-true":[107],"manipulative":[108],"overcome":[111],"objections":[112],"sales.":[114],"And":[115],"marvel":[117],"at":[118],"Stevenson's":[119],"insider":[120],"knowledge":[121],"product":[123,181],"houses,":[124],"service":[125],"shops,":[126],"aspects":[129],"major":[132],"industry":[133],"both":[136],"employees":[137],"customers":[139],"daily":[142],"peril-the":[143],"former":[144],"losing":[146,153],"their":[147,154],"jobs":[148],"latter":[151],"money.":[155],"required":[165],"reading":[166,200],"for":[167,201],"anyone":[168],"who's":[169],"ever":[170],"picked":[171],"up":[172],"been":[176],"asked":[177],"buy":[179],"or":[182],"service.":[184],"It's":[185],"also":[186],"invaluable":[188],"study":[189],"widespread":[192],"form":[193],"deviance":[195],"occupational":[197],"crime,":[198],"essential":[199],"students":[202],"criminology":[204],"sociology":[207],"occupations.":[209]},"counts_by_year":[{"year":2017,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":3}],"updated_date":"2026-10-25T09:29:13.331239","created_date":"2016-06-24T00:00:00"}
