{"id":"https://openalex.org/W353147407","doi":null,"title":"How Management Matters: Street-Level Bureaucrats and Welfare Reform","display_name":"How Management Matters: Street-Level Bureaucrats and Welfare Reform","publication_year":2005,"publication_date":"2005-03-02","ids":{"openalex":"https://openalex.org/W353147407","mag":"353147407"},"language":"en","primary_location":{"id":"pmh:oai:aleph.bib-bvb.de:BVB01-013192334","doi":null,"is_oa":false,"landing_page_url":"http://www.loc.gov/catdir/toc/ecip051/2004023154.html","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"text"},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5051416396","display_name":"Norma M. Riccucci","orcid":"https://orcid.org/0000-0002-9229-7408","observed_orcids":["https://orcid.org/0000-0002-9229-7408"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Norma M. Riccucci","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-9229-7408","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5051416396"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":18.0607,"has_fulltext":false,"cited_by_count":142,"citation_normalized_percentile":{"value":0.98851433,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13988","display_name":"Public Administration and Governance","score":0.00039999998989515007,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10443","display_name":"Social Policy and Reform Studies","score":0.00039999998989515007,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/street-level-bureaucrats","display_name":"street-level bureaucrats","score":0.843999981880188},{"id":"https://openalex.org/keywords/welfare-reform","display_name":"welfare reform","score":0.9589999914169312},{"id":"https://openalex.org/keywords/public-sector-management","display_name":"public sector management","score":0.9879999756813049},{"id":"https://openalex.org/keywords/social-welfare-workers","display_name":"welfare workers","score":0.8180000185966492},{"id":"https://openalex.org/keywords/public-administration","display_name":"public administration","score":0.4740000069141388},{"id":"https://openalex.org/keywords/welfare-policy","display_name":"welfare policy","score":0.4480000138282776},{"id":"https://openalex.org/keywords/social-casework","display_name":"social casework","score":0.3720000088214874}],"concepts":[{"id":"https://openalex.org/C100243477","wikidata":"https://www.wikidata.org/wiki/Q12002092","display_name":"Welfare","level":2,"score":0.7580528259277344},{"id":"https://openalex.org/C2777022163","wikidata":"https://www.wikidata.org/wiki/Q7980969","display_name":"Welfare reform","level":3,"score":0.7055433392524719},{"id":"https://openalex.org/C2777351106","wikidata":"https://www.wikidata.org/wiki/Q49371","display_name":"Legislation","level":2,"score":0.6926714181900024},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.6365512609481812},{"id":"https://openalex.org/C2777551076","wikidata":"https://www.wikidata.org/wiki/Q842332","display_name":"Front (military)","level":2,"score":0.46249866485595703},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.4476715624332428},{"id":"https://openalex.org/C2994509585","wikidata":"https://www.wikidata.org/wiki/Q12002092","display_name":"Public welfare","level":2,"score":0.43136781454086304},{"id":"https://openalex.org/C47936135","wikidata":"https://www.wikidata.org/wiki/Q294245","display_name":"New public management","level":3,"score":0.4295555651187897},{"id":"https://openalex.org/C100001284","wikidata":"https://www.wikidata.org/wiki/Q2248246","display_name":"Public economics","level":1,"score":0.36648720502853394},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.29779112339019775},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.21765610575675964},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.15326553583145142},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1363876461982727},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:aleph.bib-bvb.de:BVB01-013192334","doi":null,"is_oa":false,"landing_page_url":"http://www.loc.gov/catdir/toc/ecip051/2004023154.html","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"text"},{"id":"mag:353147407","doi":null,"is_oa":false,"landing_page_url":"https://ci.nii.ac.jp/ncid/BA72045788","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, justice, and strong institutions","score":0.47620001435279846}],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, justice, and strong institutions","score":0.4300000071525574}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2002102078","https://openalex.org/W1682539211","https://openalex.org/W2135700305","https://openalex.org/W2041925175","https://openalex.org/W2329590949","https://openalex.org/W1977865409","https://openalex.org/W2126971518","https://openalex.org/W2956602786","https://openalex.org/W1479789510","https://openalex.org/W2007720428"],"abstract_inverted_index":{"Tables":[0],"and":[1,30,36,64,83],"FiguresAcknowledgmentsPreface":[2],"Acknowledgements":[3],"1.":[4],"How":[5,53],"Can":[6],"Management":[7,23,29,55],"Not":[8],"Matter?":[9],"2.":[10],"Ending":[11],"Welfare":[12,25,45,75,81],"As":[13],"We":[14],"Knew":[15],"It":[16],"3.":[17],"The":[18,34,59],"Important":[19],"Role":[20],"of":[21,38,74,79],"Public":[22,28,54],"in":[24,86],"Reform":[26],"4.":[27],"Street-Level":[31,40],"Bureaucrats":[32,41],"5.":[33],"Art":[35],"Science":[37],"Managing":[39],"6.":[42],"What":[43],"Are":[44],"Workers":[46],"Doing":[47],"at":[48],"the":[49,87],"Front":[50],"Lines?":[51],"7.":[52],"Matters":[56],"Appendix":[57,61,67],"A.":[58],"Survey":[60],"B.":[62],"Data":[63,65],"Collection":[66],"C.":[68],"Critical":[69],"Events":[70],"Leading":[71],"to":[72],"Passage":[73],"ReformAppendix":[76],"D.":[77],"Chronology":[78],"Major":[80],"Policy":[82],"Legislation":[84],"Enacted":[85],"United":[88],"StatesAppendixi":[89],"E.":[90],"Codes":[91],"for":[92],"Encounters":[93],"NotesIndex":[94]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":10},{"year":2018,"cited_by_count":8},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":11},{"year":2015,"cited_by_count":10},{"year":2014,"cited_by_count":13},{"year":2013,"cited_by_count":17},{"year":2012,"cited_by_count":8}],"updated_date":"2026-10-28T10:33:24.094632","created_date":"2016-06-24T00:00:00"}
